Motability Scheme at Vertu Vauxhall Durham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Vauxhall Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Vauxhall Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Vauxhall Durham on 01913750000 to make an appointment with our Motability specialist.
Contact information
Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Phone Number
Call Vertu Vauxhall Durham on 0191 375 0000
0191 375 0000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Alison Stafford
- David Hutchinson
- Gary Hann
- Mark Eldridge
- James Collins
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Barrie Watson
- Michael Jordan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Vauxhall Durham
- Rating 5.0Apr 4, 2025so helpful thank you so much .Response from Vertu Vauxhall DurhamApr 4, 2025Good afternoon Bramwell. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 2, 2025Always fab serviceResponse from Vertu Vauxhall DurhamApr 2, 2025Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 2, 2025Very well looked after a pleasure to deal with.Response from Vertu Vauxhall DurhamApr 2, 2025Good afternoon Alan. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
- Rating 5.0Apr 1, 2025Excellent t experience from start to finish. Gary was brilliant and explained everything so we were fully informedResponse from Vertu Vauxhall DurhamApr 1, 2025Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
- Rating 5.0Apr 1, 2025My experience was excellent thanksResponse from Vertu Vauxhall DurhamApr 1, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Apr 1, 2025Exellent service from staffResponse from Vertu Vauxhall DurhamApr 1, 2025Good afternoon Joseph. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 29, 2025My experience with Alison was fast and easy I couldn't of asked for a better experience.Response from Vertu Vauxhall DurhamMar 29, 2025Hi Lewis. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Alison and the team. We hope to see you again soon. Happy motoring, Kerry
- Rating 5.0Mar 28, 2025Great can not find fault very professional explained the whole process it was a great experience and very very helpfulResponse from Vertu Vauxhall DurhamMar 28, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 2.0Mar 28, 2025Very poor wife in hospital wanted £50 to pick car up live half a mile awayResponse from Vertu Vauxhall DurhamMar 28, 2025Good afternoon Diane. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2DL2803 Kind regards, Dean
- Rating 5.0Mar 27, 2025Fantastic service from start to finish, Alison was very helpful and handled everything for me.Response from Vertu Vauxhall DurhamMar 27, 2025Good afternoon Tony. Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 24, 2025Alison was excellent.
Great service , and everything about the car was explained in detail.
Would definitely recommend Alison and Bristol Street MotorsResponse from Vertu Vauxhall DurhamMar 24, 2025Hi Lorraine. Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry - Rating 5.0Mar 24, 2025It was greatResponse from Vertu Vauxhall DurhamMar 24, 2025Good afternoon Peter. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 20, 2025I found it a great and easy experience. They was very helpful.
Great peopleResponse from Vertu Vauxhall DurhamMar 20, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith - Rating 5.0Mar 20, 2025Alison was very nice and helpful, and has done a great job at making sure that I got the car and colour I was hoping for, and has updated me every step of the way so far.Response from Vertu Vauxhall DurhamMar 20, 2025Hi Tony, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Alison Many thanks Keith
- Rating 5.0Mar 15, 2025Everything done as it shoud be the staff were excellent nothing was a problem for themResponse from Vertu Vauxhall DurhamMar 16, 2025Good morning Margaret. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 14, 2025Allison was absolutly fantastic such a lovely person helped me and explained everything about the new vehicle I have just getting she was so understandable and listened to me and I would recommend her 100% to anyone I will be keeping Allison for future mobility cars she is a gem 💎Response from Vertu Vauxhall DurhamMar 14, 2025Good afternoon Tyler. Thank you so much for your kind words! We are so happy to hear that Allison was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 14, 2025All very positive well explained and all questions answeredResponse from Vertu Vauxhall DurhamMar 14, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Mar 14, 2025As always very easy pleasant experienceResponse from Vertu Vauxhall DurhamMar 14, 2025Hi Elizabeth. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 4.0Mar 13, 2025Service was great, parking not so good!Response from Vertu Vauxhall DurhamMar 13, 2025Good afternoon Alan. Thank you for taking the time to leave a review. Customer feedback is extremely important to us. Kind regards, Dean
- Rating 5.0Mar 13, 2025Quick and easy experience I loved the video i was sent showing the carResponse from Vertu Vauxhall DurhamMar 13, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.