Motability Scheme at Vertu Vauxhall Durham

4.9
Rating 4.9
(498 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Call dealer

Welcome to Vertu Vauxhall Durham

{{name}}{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Durham on 01913750000 to make an appointment with our Motability specialist.

Visit dealer website
Visit dealer website

Contact information

Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Get directions
Phone Number
Call Vertu Vauxhall Durham on 0191 375 0000
0191 375 0000
0191 375 0000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Alison Stafford
  • David Hutchinson
  • Gary Hann
  • James Collins
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Barrie Watson
  • Michael Jordan
  • Katie Waters
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Vertu Vauxhall Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Durham

  • Rating 5.0
    Very helpful and quick sorting things out
    Response from Vertu Vauxhall Durham
    Hello Sheila,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and efficient. At Vertu Vauxhall Durham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Alison was so lovely.
    Very professional and polite.
    Response from Vertu Vauxhall Durham
    Dear Michelle S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Alison provided you with a professional and polite experience at Vertu Vauxhall Durham. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,

    Liza
  • Rating 5.0
    Always helpful and friendly
    Response from Vertu Vauxhall Durham
    Hello Agnes,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you find our team always helpful and friendly. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Vauxhall Durham.

    Best regards,
    Liza
  • Rating 5.0
    Alison was very helpful n if I didn’t understand anything she explained
    Response from Vertu Vauxhall Durham
    Hello Susan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Alison was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and it’s great to know that you had a positive experience at Vertu Vauxhall Durham. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Alison looked after us really well she was most helpful and kept us updated regularly. She was friendly and understood our additional needs
    Response from Vertu Vauxhall Durham
    Dear Malachi S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Alison provided you with such excellent service and that she was able to meet your additional needs effectively. It's always our goal to ensure our customers feel supported and informed throughout their experience with us.

    Your kind words and perfect rating are greatly appreciated, and we will be sure to pass along your compliments to Alison. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Vertu Vauxhall Durham. We look forward to serving you again.

    Best regards,

    Liza.
  • Rating 5.0
    Friendly
    Response from Vertu Vauxhall Durham
    Hello Anne W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly. At Vertu Vauxhall Durham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Matthew
  • Rating 5.0
    Ali was absolutely fantastic, nothing was too much for her, she went through everything including all the different gadgets and she answered all question we asked to our understandace... She said we could come back in a week to ask more or if there was something we didn't know or have forgotten she would take some time to answer anything we were unsure about. Overall Ali is fabulous
    Response from Vertu Vauxhall Durham
    Dear Derek

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Vertu Vauxhall Durham. We are thrilled to hear that Ali provided you with such exceptional service and that she was able to assist you with all your questions and needs. It's great to know that her dedication and knowledge made a positive impact on your visit.

    We are committed to ensuring our customers have the best experience possible, and your kind words affirm the hard work and dedication of our team. If you have any more questions or need further assistance, please don't hesitate to reach out or visit us again. We look forward to welcoming you back soon.

    Best regards,

    Keith
  • Rating 5.0
    Excellent booked straight in and used tiolet what looks like a 5star hotel ammulate
    Response from Vertu Vauxhall Durham
    Hello Louise,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us felt like a 5-star hotel visit. Our team at Vertu Vauxhall Durham is dedicated to providing excellent service, and it's great to know that you were pleased with your visit. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    Keith
  • Rating 5.0
    Alison was absolutely lovely; she made me feel so relaxed and did not push me into a decision about any other vehicle, which I thought was lovely. I couldn't have asked for a nicer person to deal with.
    Response from Vertu Vauxhall Durham
    Hello Sara

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Alison made your experience at Vertu Vauxhall Durham so pleasant and relaxing. It's great to know that her approach made you feel comfortable and supported in your decision-making process. We strive to provide the best service possible, and your kind words are truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Couldn’t be more helpful and friendly
    Response from Vertu Vauxhall Durham
    Hello Claire

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and friendly. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again at Vertu Vauxhall Durham.

    Best regards,
    Keith
  • Rating 5.0
    Very friendly and helpful
    Response from Vertu Vauxhall Durham
    Hello Russell

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team very friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Durham.

    Best regards,
    Keith
  • Rating 5.0
    Everything went smoothly. Car picked up and returned, this service was a godsend to me.
    Response from Vertu Vauxhall Durham
    Dear Ann

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that everything went smoothly and that our service was a godsend to you. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to our team.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

  • Rating 5.0
    Absolutely amazing
    Response from Vertu Vauxhall Durham
    Hello Henry,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an amazing experience with us at Vertu Vauxhall Durham. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    Great
    Response from Vertu Vauxhall Durham
    Hello Daniel,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Vertu Vauxhall Durham. Your feedback is incredibly valuable and motivating for our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Everything went well had a waiting appointment car came back washing looking great
    Response from Vertu Vauxhall Durham
    Hello Peter,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us went smoothly and that you were pleased with the service, especially the condition of your car after the appointment. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Excellent service what more can you ask that is why we always use this dealership
    Response from Vertu Vauxhall Durham
    Hello Kathleen,

    Thank you so much for your wonderful review! We are thrilled to hear that you consistently receive excellent service from us. Your continued trust and support mean a lot to our team at Vertu Vauxhall Durham. We look forward to serving you again in the future. If there's anything more we can do for you, please don't hesitate to let us know.

    Best regards,
    Matthew
  • Rating 5.0
    The gentleman who saw to us was absolutely lovely and friendly.

    Very professional attitude.
    A pleasure to deal with.
    Response from Vertu Vauxhall Durham
    Hello Michelle,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team member. It's great to know that you found the service both friendly and professional. We strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    My husband said they were good
    Response from Vertu Vauxhall Durham
    Hello Marsha,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that your husband had a positive experience with us at Vertu Vauxhall Durham. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    I loved it Alison was amazing 🤩 she was so kind helpful and she went above and beyond to make sure we got a car that we liked and was suitable for my husband’s disability and she kept us in the loop always can’t recommend her enough thank you so much Alison :)
    Response from Vertu Vauxhall Durham
    Dear Michael

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Vauxhall Durham. We are thrilled to hear that Alison provided you with exceptional service and was able to assist you in finding a car that suits your husband's needs. Your kind words and high rating mean a lot to us, and we will be sure to pass along your compliments to Alison. We strive to ensure all our customers feel supported and informed throughout their journey with us, and it's fantastic to know we achieved that with you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Warm regards,

    Dean
  • Rating 5.0
    Very helpful
    Response from Vertu Vauxhall Durham
    Hello Derek,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At Vertu Vauxhall Durham, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.

Similar Motability Scheme dealers

Start new search