Motability Scheme at Bristol Street Motors Vauxhall Durham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Bristol Street Motors Vauxhall Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Bristol Street Motors Vauxhall Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Bristol Street Motors Vauxhall Durham on 01913750000 to make an appointment with our Motability specialist.
Contact information
Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Phone Number
Call Bristol Street Motors Vauxhall Durham on 0191 375 0000
0191 375 0000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Alison Stafford
- David Hutchinson
- Gary Hann
- Mark Eldridge
- James Collins
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Barrie Watson
- Sarah Ing
- Michael Jordan
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Bristol Street Motors Vauxhall Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Bristol Street Motors Vauxhall Durham
- Rating 5.0Dec 20, 2024Motability representative (Alison Stafford) always goes that extra mile to offer a first class service.
Highly recommended.Response from Bristol Street Motors Vauxhall DurhamDec 20, 2024Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina - Rating 5.0Dec 19, 2024Gary was amazing! Went through absolutely everything perfectly.Response from Bristol Street Motors Vauxhall DurhamDec 19, 2024Good afternoon, Casey . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 19, 2024Excellent. Ali was amazing she above and beyond to help me get the car I wantedResponse from Bristol Street Motors Vauxhall DurhamDec 19, 2024Good morning, Joanne . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 18, 2024Alison could not of made the experience more of a breeze.
Extremely knowledgable, personably, helpful, and in contact.
Nothing was a problem and no question felt uncomfortable to ask.
Absolute asset to your company/branch.Response from Bristol Street Motors Vauxhall DurhamDec 18, 2024Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina - Rating 5.0Dec 16, 2024Very helpful thankyouResponse from Bristol Street Motors Vauxhall DurhamDec 16, 2024Good afternoon, Diane . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 9, 2024Alison was fantastic from start to finish. Extremely professional and knowledgeable and made me feel like a human rather than just another customer. She deserves a pay riseResponse from Bristol Street Motors Vauxhall DurhamDec 9, 2024Hi Alex, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Alison Many thanks Keith
- Rating 5.0Dec 2, 2024Quick easy and simple couldn’t of asked for moreResponse from Bristol Street Motors Vauxhall DurhamDec 2, 2024Good afternoon, Matthew . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Nov 27, 2024Kind and friendly service spot on👍Response from Bristol Street Motors Vauxhall DurhamNov 27, 2024Good afternoon Matthew. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Nov 26, 2024Amazing I would definitely recommend fantastic Communication was kept up to date with my order staff were very friendly and helpful they kept my children entertained while I did paper work was a fantastic serviceResponse from Bristol Street Motors Vauxhall DurhamNov 26, 2024Good afternoon, Michael . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Nov 21, 2024Very good from start to finish everything explained and excellent customer serviceResponse from Bristol Street Motors Vauxhall DurhamNov 21, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Nov 21, 2024Gary was very helpful, friendly and made the whole process seem so easyResponse from Bristol Street Motors Vauxhall DurhamNov 21, 2024Good morning Margaret. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Nov 18, 2024First class.Response from Bristol Street Motors Vauxhall DurhamNov 18, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Nov 15, 2024Really quick and simple procedure made to feel really welcome by all staff especially Ali. Keeping me up to date at all times thank you!Response from Bristol Street Motors Vauxhall DurhamNov 15, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Nov 15, 2024No issues with our experience from booking to getting service done
Staff friendly and professional.Response from Bristol Street Motors Vauxhall DurhamNov 15, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza. - Rating 5.0Nov 13, 2024Excellent experience, I'm very anxious and was made ro feel at ease from the moment we walked in, thanks very much.Response from Bristol Street Motors Vauxhall DurhamNov 13, 2024Good afternoon Sarah. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Nov 12, 2024Very goodResponse from Bristol Street Motors Vauxhall DurhamNov 12, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Nov 6, 2024Brill experience getting a mobility vehicle through GaryResponse from Bristol Street Motors Vauxhall DurhamNov 6, 2024Good afternoon Casey. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Nov 4, 2024Always above and beyond.Response from Bristol Street Motors Vauxhall DurhamNov 4, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Oct 30, 2024Very helpfulResponse from Bristol Street Motors Vauxhall DurhamOct 30, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Oct 25, 2024I was helped so much and the dealer of the car was friendly and made us welcome and helped with our choice of carResponse from Bristol Street Motors Vauxhall DurhamOct 25, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.