Motability Scheme at Bristol Street Motors Vauxhall Durham

4.9
Rating 4.9
(345 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today

Welcome to Bristol Street Motors Vauxhall Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Vauxhall Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Vauxhall Durham on 01913750000 to make an appointment with our Motability specialist.

Contact information

Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Phone Number
Call Bristol Street Motors Vauxhall Durham on 0191 375 0000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Alison Stafford
  • David Hutchinson
  • Gary Hann
  • Mark Eldridge
  • James Collins
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Barrie Watson
  • Sarah Ing
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Vauxhall Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Vauxhall Durham

  • Rating 5.0
    Very good from start to finish everything explained and excellent customer service
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Gary was very helpful, friendly and made the whole process seem so easy
    Response from Bristol Street Motors Vauxhall Durham
    Good morning Margaret. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    First class.
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Really quick and simple procedure made to feel really welcome by all staff especially Ali. Keeping me up to date at all times thank you!
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    No issues with our experience from booking to getting service done
    Staff friendly and professional.
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent experience, I'm very anxious and was made ro feel at ease from the moment we walked in, thanks very much.
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon Sarah. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very good
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Brill experience getting a mobility vehicle through Gary
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon Casey. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Always above and beyond.
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Very helpful
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    I was helped so much and the dealer of the car was friendly and made us welcome and helped with our choice of car
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Fantastic service and helps us so much with getting around with our disabled son thank you everyone
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    excellent service from start to finish
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Allison was lovely and nothing was a problem for her.
    Response from Bristol Street Motors Vauxhall Durham
    Thank you so much for your kind words! We are so happy to hear that Allison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    So helpfull
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon, Ethan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Ali was absolutely brilliant with me and made everything so easy and a smooth handover. She explained everything and was so lovely I feel like I could go back to her at anytime (which she did tell me I could with any questions etc)
    Response from Bristol Street Motors Vauxhall Durham
    Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Very.good
    Response from Bristol Street Motors Vauxhall Durham
    Hi Joseph, it is great to know that you would rate us 5 stars! Kind regards, Kerry
  • Rating 5.0
    Ailson was really good and help with everything
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon Raymond. Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Was an easy and pleasant process thanks to Alison at Bristol street motors Durham, pity me, from walking into the dealership and even when leaving after ordering and she is keeping me upto date with any news about process of my vehicle ordered as we wait, second to non and would recommend 1st and foremost
    Response from Bristol Street Motors Vauxhall Durham
    Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Exelent
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon Joseph. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean

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