Motability Scheme at Bristol Street Motors Vauxhall Durham

4.9
Rating 4.9
(312 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Welcome to Bristol Street Motors Vauxhall Durham

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Vauxhall Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Vauxhall Durham on 01913750000 to make an appointment with our Motability specialist.

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Contact information

Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
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Phone Number
Call Bristol Street Motors Vauxhall Durham on 0191 375 0000
0191 375 0000
0191 375 0000
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Alison Stafford
  • David Hutchinson
  • Gary Hann
  • Mark Eldridge
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Barrie Watson
  • Sarah Ing
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Vauxhall Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Vauxhall Durham

  • Rating 5.0
    Alison stafford went above and beyond for us nothing was a bother
    Response from Bristol Street Motors Vauxhall Durham
    Hi Neil, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Alison Many thanks Keith
  • Rating 5.0
    Very good service from day 1 to pickup date. Can't fault the garage very helpful and make you feel welcome. Will use them again definitely
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon, Ian . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Brilliant customer service from start to finish. Gary who handled our order was very professional, polite and friendly. Explained in great detail how scheme worked.
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon Brian. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent explained Everything very friendly
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Came faster than expected
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very friendly and all so very helpful.
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    The lady was very helpful and very kind she kept me up to date with my car and the delivery and when I went to pick my car up the lady showed me everything in the car and how it worked and stuff and made sure I like the car before I drove off with my car
    Response from Bristol Street Motors Vauxhall Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Alison was kind helpful and went out of her way to make sure I was comfortable and at ease at every stage
    Response from Bristol Street Motors Vauxhall Durham
    Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Perfect 👌
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Good all the way a liked the detailed way car was parked exactly where it was got from Thats great service man .
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Top scores all round.
    Response from Bristol Street Motors Vauxhall Durham
    Thanks for taking the time to mark us as 5 stars! Kind regards, Matthew
  • Rating 5.0
    Allison was lovely really helpful
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon Gemma. Thank you so much for your kind words! We are so happy to hear that Allison was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent service
    Very pleasant and helpful on reception
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    We are absolutely thrilled with the service by Alison.
    She was so friendly, warm, patient and very knowledgeable.
    We couldn't have wished for a better service. She kept us yo to date throughout the whole process and we are so happy. Thank you 😊
    Response from Bristol Street Motors Vauxhall Durham
    Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Very good
    Response from Bristol Street Motors Vauxhall Durham
    Good afternoon Scott. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Ali is a God send! She us so incredibly helpful and is pretty much the reason we stuck with BSM for our motability needs.
    Response from Bristol Street Motors Vauxhall Durham
    Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Very helpful so friendly and made me welcome and made me comfortable
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Alison was wonderful throughout the whole procedure. She understood my daughters needs and went through it all professionally.
    Response from Bristol Street Motors Vauxhall Durham
    Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Very friendly
    Very helpful
    Good service
    Response from Bristol Street Motors Vauxhall Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Had an amazing experience. I suffer really bad with anxiety and Alison made me feel at ease all the way through it
    Response from Bristol Street Motors Vauxhall Durham
    Thank you so much for your kind words! We are so happy to hear that Alison was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew

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