Motability Scheme at Vertu Honda Durham

4.9
Rating 4.9
(89 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Honda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Honda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Durham on 03446599742 to make an appointment with our Motability specialist.

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Contact information

Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Get directions
Phone Number
Call Vertu Honda Durham on 0344 659 9742
0344 659 9742
0344 659 9742
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stephen Gosling
  • David Hutchinson
  • Andrea Borsberry
  • Martin Turnbull
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Dan Birkett
  • Martin Goddard
  • Deborah Wilkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Honda Durham

  • Rating 5.0
    Really great team.
    Friendly
    Couldn't do enough for me.
    Great test drive of the jaz.
    Then did the deed and got one
    Many thanks Steve.
    Response from Vertu Honda Durham
    Hello David,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Honda Durham. Our goal is always to provide exceptional service, and it’s great to know that our efforts made a difference for you.

    Your kind words about our team being friendly and going above and beyond mean a lot to us. We truly appreciate your feedback and your perfect rating of 5.0 out of 5. It’s customers like you who inspire us to continue delivering the best service possible.

    If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,

    Dean
  • Rating 5.0
    Fantastic dealership with great staff. Wouldn't go anywhere else.
    Response from Vertu Honda Durham
    Hello Christopher A.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Vertu Honda Durham. Our team is dedicated to providing the best service possible, and it's fantastic to know that you wouldn't go anywhere else. Your feedback truly means a lot to us. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    They are very helpful and friendly.
    Response from Vertu Honda Durham
    Hello Richard
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Vertu Honda Durham to be helpful and friendly. Providing excellent service is our top priority, and your feedback is a great encouragement to us all.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Vertu Honda Durham Team
  • Rating 5.0
    Martin and Deborah were fantastic got to play take your pick when collecting my keys 🙂
    Response from Vertu Honda Durham
    Hello John S.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Martin and Deborah made your experience enjoyable and that you had fun with the "take your pick" moment when collecting your keys. It's always our goal to provide exceptional service and ensure our customers leave with a smile. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Honda Durham.

    Best regards,
    Keith
  • Rating 5.0
    The service been very quick and the receptionist was very helpful. Thank you Honda Durham.
    Response from Vertu Honda Durham
    Hello Lenka S.,

    Thank you so much for taking the time to share your positive experience with us at Vertu Honda Durham. We are thrilled to hear that you found our service quick and our receptionist helpful. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back in the future!

    Kind regards,
    Matthew
  • Rating 5.0
    Always an excellent service
    Response from Vertu Honda Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very good and satisfied
    Response from Vertu Honda Durham
    Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    A very straight forward experience,staff very friendly and helpful ,will definatley reccomend this garage
    Response from Vertu Honda Durham
    Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Brilliant
    Response from Vertu Honda Durham
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    You have not even cleaned the car I had to take Car to car wash to clean it
    Response from Vertu Honda Durham
    Good afternoon Behroz. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YXT1BS1703 Kind regards, Dean
  • Rating 5.0
    The honda staff have been amazing, they really couldnt have been politer and helpful. Thank you for a smooth transaction. I will be a returning customer indefinitely. Great service! Thank you. Johnny.
    Response from Vertu Honda Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Fantastic
    Response from Vertu Honda Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Friendly,caring and helpful throughout the transaction.
    Response from Vertu Honda Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Great first experience. Friendly and knowledgeable staff . Xx
    Response from Vertu Honda Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Very good
    Response from Vertu Honda Durham
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Excellent service r providing
    Response from Vertu Honda Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Friendly, comprehensive and efficient. As always!
    Response from Vertu Honda Durham
    Good afternoon Timothy. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very happy and well mannered staff
    Response from Vertu Honda Durham
    Good afternoon, John . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    No problems at all, good collection and delivery, definitely recommended.
    Response from Vertu Honda Durham
    Good afternoon, Miroslaw . Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Danielle
  • Rating 5.0
    Sam the Salesman was absolutely outstanding from start to finish x
    Response from Vertu Honda Durham
    Hi James. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Sam Many thanks Keith

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