Motability Scheme at Vertu Honda Durham

4.9
Rating 4.9
(111 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Honda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Honda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Durham on 03446599742 to make an appointment with our Motability specialist.

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Contact information

Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Get directions
Phone Number
Call Vertu Honda Durham on 0344 659 9742
0344 659 9742
0344 659 9742
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stephen Gosling
  • David Hutchinson
  • Andrea Borsberry
  • Martin Turnbull
  • Natalie Mcravey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Dan Birkett
  • Martin Goddard
  • Deborah Wilkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Honda Durham

  • Rating 5.0
    good. on time to pick up car. messages kept me updated throughout the day
    Response from Vertu Honda Durham
    Dear Sally,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with the Motability Scheme at Vertu Honda Durham. It's wonderful to know that our team was on time to pick up your car and that our messages kept you updated throughout the day. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    Explained everything so well
    Response from Vertu Honda Durham
    Dear Marian

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our explanations clear and helpful. At Vertu Honda Durham, we strive to ensure that all our customers have a positive and informative experience, and your feedback is a great testament to our efforts.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Dawn
  • Rating 5.0
    Natalie was so friendly and very helpful
    Response from Vertu Honda Durham
    Dear Glynis

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Natalie was able to provide you with friendly and helpful service during your visit. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    At Vertu Honda Durham, we strive to ensure all our customers have a positive experience, and your kind words are a great testament to our team's efforts. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to welcoming you back in the future!

    Warm regards, Dawn

  • Rating 4.0
    Was not too bad could be a lot better
    Response from Vertu Honda Durham
    Hello Behroz,

    Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that your experience was generally positive. However, we understand there is always room for improvement, and your insights are invaluable in helping us enhance our services.

    If you have any specific suggestions or areas where you feel we could do better, please feel free to let us know. We are committed to providing the best possible service to all our customers and would love the opportunity to address any concerns you might have.

    Thank you once again for your feedback, and we hope to serve you even better in the future.

    Best regards,
    Keith
  • Rating 5.0
    Great. Very quick. Serviced the car and gave it a valet. Wonderful
    Response from Vertu Honda Durham
    Dear Janet

    Thank you so much for taking the time to share your positive experience with us at Vertu Honda Durham. We are thrilled to hear that you found our service quick and that you were pleased with the car servicing and valet. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to our team.

    We look forward to welcoming you back in the future and continuing to meet your mobility needs. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Dean
  • Rating 5.0
    Faultless as usual.
    Response from Vertu Honda Durham
    Dear Neil

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that your experience with us was faultless once again. Providing excellent service is our top priority, and it's wonderful to know that we are meeting your expectations.

    If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Keith
  • Rating 5.0
    Experienced, knowledgeable, friendly and informative made the whole experience wonderful
    Response from Vertu Honda Durham
    Dear Kevin F.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our team experienced, knowledgeable, friendly, and informative. It's wonderful to know that we could make your experience with the Motability Scheme at Vertu Honda Durham a memorable one.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Liza
  • Rating 5.0
    Receptionist and driver were excellent very friendly
    Very very helpful
    A great garage
    Response from Vertu Honda Durham
    Dear Colin

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our receptionist and driver. It's fantastic to know that you found them to be friendly and very helpful. Your kind words about our garage truly mean a lot to us.

    We strive to provide the best service possible, and your 5-star rating is a great affirmation of our efforts. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Vertu Honda Durham.

    Best regards,

    Dean
  • Rating 5.0
    Excellent
    Response from Vertu Honda Durham
    Dear Stanley

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Honda Durham. Your feedback is incredibly valuable, and it is always rewarding to know that our efforts to provide top-notch service are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Honda Durham
    Hello Hilary,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Honda Durham. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know when we’ve succeeded.

    If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,

    Liza.
  • Rating 5.0
    Amazing service, took time to ask if it fits my requirement etc test drive done no hurry and again explained it all about the car
    Very impressed by the service given from David Hutchinson 😊
    Response from Vertu Honda Durham
    Hello Jayne

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Vertu Honda Durham. It's fantastic to know that David Hutchinson provided you with the attentive and thorough service you deserve, ensuring that the car met your requirements and making the test drive a relaxed and informative experience.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have made such a positive impression. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme with us. We look forward to serving you again!

    Best regards,

    Dean
  • Rating 5.0
    Sales staff very helpfull
    Response from Vertu Honda Durham
    Hello Paul,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our sales staff very helpful. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Honda Durham.

    Best regards,

    Keith
  • Rating 5.0
    Martin was so friendly and very helpful! 5 stars from me!
    Response from Vertu Honda Durham
    Hello Margaret,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Martin at Vertu Honda Durham. Your kind words and 5-star rating mean a lot to us, and we are delighted to know that Martin was able to provide you with the friendly and helpful service you deserve.

    If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    Liza
  • Rating 5.0
    Excellent service. Car collected and returned as arranged. Comprehensive and friendly communication.
    Response from Vertu Honda Durham
    Hello Timothy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service. It's great to know that the car collection and return went smoothly and that our communication met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service. If you have any more comments or need further assistance, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Honda Durham
  • Rating 5.0
    Excellent service
    Response from Vertu Honda Durham
    Hello Michael

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service during your visit to Vertu Honda Durham. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Honda Durham
  • Rating 5.0
    Friendly and efficient
    Response from Vertu Honda Durham
    Hello Thomas C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and efficient. At Vertu Honda Durham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Absolutely Fantastic service, staff where very professional and helpful. Would highly recommend 🙂
    Response from Vertu Honda Durham
    Hello Matthew

    Thank you so much for your wonderful review! We're thrilled to hear that you had an absolutely fantastic experience with us at Vertu Honda Durham. Our team takes great pride in providing professional and helpful service, and it's always rewarding to know that our efforts are appreciated. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Keith
  • Rating 5.0
    Very polite and professional staff, and all round good experience on my test drive
    Response from Vertu Honda Durham
    Hello Matthew,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team during your test drive. Our staff strives to provide polite and professional service to all our customers, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Honda Durham.

    Best regards,
    Liza.
  • Rating 5.0
    Very easy transaction, helpful and friendly staff
    Response from Vertu Honda Durham
    Hello Rachael,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your transaction was easy and that our staff were helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Honda Durham.

    Best regards,
    Liza
  • Rating 5.0
    Graham was amazing helped us every step of the way would highly recommend them
    Response from Vertu Honda Durham
    Hello Kathleen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Graham was able to assist you every step of the way and that you would highly recommend us. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Honda Durham.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Honda Durham

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