Motability Scheme at Vertu Honda Durham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Honda Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Honda Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Honda Durham on 03446599742 to make an appointment with our Motability specialist.
Contact information
Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Phone Number
Call Vertu Honda Durham on 0344 659 9742
0344 659 9742
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Stephen Gosling
- David Hutchinson
- Andrea Borsberry
- Martin Turnbull
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Dan Birkett
- Martin Goddard
- Deborah Wilkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Honda Durham
- Rating 5.0Nov 25, 2025Martin was so friendly and very helpful! 5 stars from me!
- Rating 5.0Nov 10, 2025Excellent service. Car collected and returned as arranged. Comprehensive and friendly communication.Response from Vertu Honda DurhamNov 10, 2025Hello Timothy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service. It's great to know that the car collection and return went smoothly and that our communication met your expectations.
Your feedback is incredibly valuable to us, and it motivates our team to continue providing top-notch service. If you have any more comments or need further assistance, please don't hesitate to reach out.
We look forward to serving you again in the future!
Best regards, Dawn
The Motability Scheme Team at Vertu Honda Durham - Rating 5.0Nov 10, 2025Excellent serviceResponse from Vertu Honda DurhamNov 10, 2025Hello Michael
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service during your visit to Vertu Honda Durham. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards, Dawn
The Motability Scheme Team at Vertu Honda Durham - Rating 5.0Oct 1, 2025Friendly and efficientResponse from Vertu Honda DurhamOct 1, 2025Hello Thomas C.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and efficient. At Vertu Honda Durham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Liza. - Rating 5.0Sep 29, 2025Absolutely Fantastic service, staff where very professional and helpful. Would highly recommend 🙂Response from Vertu Honda DurhamSep 29, 2025Hello Matthew
Thank you so much for your wonderful review! We're thrilled to hear that you had an absolutely fantastic experience with us at Vertu Honda Durham. Our team takes great pride in providing professional and helpful service, and it's always rewarding to know that our efforts are appreciated. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Keith - Rating 5.0Sep 23, 2025Very polite and professional staff, and all round good experience on my test driveResponse from Vertu Honda DurhamSep 23, 2025Hello Matthew,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team during your test drive. Our staff strives to provide polite and professional service to all our customers, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Honda Durham.
Best regards,
Liza. - Rating 5.0Sep 23, 2025Very easy transaction, helpful and friendly staffResponse from Vertu Honda DurhamSep 23, 2025Hello Rachael,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your transaction was easy and that our staff were helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Honda Durham.
Best regards,
Liza - Rating 5.0Sep 15, 2025Graham was amazing helped us every step of the way would highly recommend themResponse from Vertu Honda DurhamSep 15, 2025Hello Kathleen,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Graham was able to assist you every step of the way and that you would highly recommend us. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Honda Durham.
Best regards, Dawn
The Motability Scheme Team at Vertu Honda Durham - Rating 5.0Sep 9, 2025Great service
Friendly and very helpful
Many thanks to SteveResponse from Vertu Honda DurhamSep 9, 2025Hello David,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Vertu Honda Durham. It's fantastic to know that Steve and the team were friendly and helpful during your visit. Your feedback is greatly appreciated and will be shared with the team to keep up the excellent work. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!
Kind regards,
Matthew - Rating 5.0Sep 2, 2025Superb. Fantastic customer service, couldn’t ask for moreResponse from Vertu Honda DurhamSep 2, 2025Hello Susan,
Thank you for taking the time to leave us a wonderful review. We are pleased to hear that you had a positive experience with our customer service at Vertu Honda Durham. Your feedback is invaluable to us, and we are glad to know we exceeded your expectations. If you require assistance in the future, please do not hesitate to reach out. We look forward to serving you again.
Best regards,
Kerry - Rating 5.0Aug 18, 2025Really great team.
Friendly
Couldn't do enough for me.
Great test drive of the jaz.
Then did the deed and got one
Many thanks Steve.Response from Vertu Honda DurhamAug 18, 2025Hello David,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Honda Durham. Our goal is always to provide exceptional service, and it’s great to know that our efforts made a difference for you.
Your kind words about our team being friendly and going above and beyond mean a lot to us. We truly appreciate your feedback and your perfect rating of 5.0 out of 5. It’s customers like you who inspire us to continue delivering the best service possible.
If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0Jul 14, 2025Fantastic dealership with great staff. Wouldn't go anywhere else.Response from Vertu Honda DurhamJul 14, 2025Hello Christopher A.,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Vertu Honda Durham. Our team is dedicated to providing the best service possible, and it's fantastic to know that you wouldn't go anywhere else. Your feedback truly means a lot to us. If there's anything more we can do for you in the future, please don't hesitate to reach out.
Best regards,
Liza - Rating 5.0Jul 8, 2025They are very helpful and friendly.Response from Vertu Honda DurhamJul 8, 2025Hello Richard
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Vertu Honda Durham to be helpful and friendly. Providing excellent service is our top priority, and your feedback is a great encouragement to us all.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The Vertu Honda Durham Team - Rating 5.0Jun 25, 2025Martin and Deborah were fantastic got to play take your pick when collecting my keys 🙂Response from Vertu Honda DurhamJun 25, 2025Hello John S.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Martin and Deborah made your experience enjoyable and that you had fun with the "take your pick" moment when collecting your keys. It's always our goal to provide exceptional service and ensure our customers leave with a smile. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Honda Durham.
Best regards,
Keith - Rating 5.0Apr 28, 2025The service been very quick and the receptionist was very helpful. Thank you Honda Durham.Response from Vertu Honda DurhamApr 28, 2025Hello Lenka S.,
Thank you so much for taking the time to share your positive experience with us at Vertu Honda Durham. We are thrilled to hear that you found our service quick and our receptionist helpful. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back in the future!
Kind regards,
Matthew - Rating 5.0Apr 1, 2025Always an excellent serviceResponse from Vertu Honda DurhamApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 31, 2025Very good and satisfiedResponse from Vertu Honda DurhamMar 31, 2025Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 31, 2025A very straight forward experience,staff very friendly and helpful ,will definatley reccomend this garageResponse from Vertu Honda DurhamMar 31, 2025Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 19, 2025BrilliantResponse from Vertu Honda DurhamMar 19, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 1.0Mar 17, 2025You have not even cleaned the car I had to take Car to car wash to clean itResponse from Vertu Honda DurhamMar 17, 2025Good afternoon Behroz. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YXT1BS1703 Kind regards, Dean
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with Martin at Vertu Honda Durham. Your kind words and 5-star rating mean a lot to us, and we are delighted to know that Martin was able to provide you with the friendly and helpful service you deserve.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Best regards,
Liza