Motability Scheme at Vertu Honda Durham
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Honda Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Honda Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Honda Durham on 03446599742 to make an appointment with our Motability specialist.
Contact information
Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Phone Number
Call Vertu Honda Durham on 0344 659 9742
0344 659 9742
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Stephen Gosling
- David Hutchinson
- Andrea Borsberry
- Martin Turnbull
- Samuel Tennant
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Dan Birkett
- Martin Goddard
- Deborah Wilkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Honda Durham
- Rating 5.0Nov 8, 2024Friendly, comprehensive and efficient. As always!Response from Vertu Honda DurhamNov 8, 2024Good afternoon Timothy. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Oct 8, 2024Very happy and well mannered staffResponse from Vertu Honda DurhamOct 8, 2024Good afternoon, John . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Sep 12, 2024No problems at all, good collection and delivery, definitely recommended.Response from Vertu Honda DurhamSep 12, 2024Good afternoon, Miroslaw . Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Danielle
- Rating 5.0Aug 15, 2024Sam the Salesman was absolutely outstanding from start to finish xResponse from Vertu Honda DurhamAug 15, 2024Hi James. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Sam Many thanks Keith
- Rating 5.0Aug 9, 2024Amazing experience it was my first time on my own getting my car and Stephen and Martin made the whole experience so smooth and easy. I also got to pull off the silky car cover which was a really wonderful experience. Never had such a good experience with motability services.Response from Vertu Honda DurhamAug 9, 2024Thank you so much for your kind words! We are so happy to hear that Stephen & Martin were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Jul 30, 2024Excellent service, precise with information and timings, courteous staff , highly recommendResponse from Vertu Honda DurhamJul 30, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Jul 22, 2024Top class 5 star , Steve was brilliant nothing was too much hassle and was very informative thanks againResponse from Vertu Honda DurhamJul 22, 2024Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.
- Rating 5.0Jul 19, 2024Excellent couldn't ask for betterResponse from Vertu Honda DurhamJul 19, 2024Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jun 28, 2024Had a great experience, got the car in a quick delivery time too which was amazing!Response from Vertu Honda DurhamJun 28, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0Jun 12, 2024Excellent service, vehicle ready on time.Response from Vertu Honda DurhamJun 12, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0May 21, 2024Brilliant Customer service.Response from Vertu Honda DurhamMay 21, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0May 18, 2024This was my first handover of my old mobility car to my new one if it hadn't been for vertu honda Durham I wouldn't of had ap clue as the old garage I got my original car from didn't even get in touch to see what I was doing next. The time he took explaining about the car when I picked it showing me all the features and what they do. If I had any questions he would answer them even if they were daft questions. When I went to pick my car up he sat in the back of the car not like other garages stands next to the car leaning over he went through every button in the car explained what they did, connected my phone up made sure I felt comfortable before setting off and I was ok with everything. I can't fault Stephen he went above and beyond to help meResponse from Vertu Honda DurhamMay 18, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Apr 29, 2024Big thank you to Honda Durham, especially David Hutchinson for acquiring the car I wanted. Obviously moved heaven and earth to accommodate my wishes. Especially as all other dealers told me it was impossible.
Nothing was too much trouble, David handled the car handover with knowledge, friendliness and efficiency. Answered all my questions and if needed any confirmation, invited a colleague. A true sign of a genuine honest dealer. A star dealer and top bloke.
I drove away with the confidence that knowing if I had any further issues the team at Honda Durham, including David are only a phone call away.
If anything needed setting up or demonstrating I could pop into the dealership and they would only be too happy to oblige, with a cup of coffee thrown in.
I look forward to my ongoing future relationship with Honda Durham and David particularly. I know I’m in good hands and have no trouble recommending them.
(I also experienced my first car reveal which was a nice surprise!)Response from Vertu Honda DurhamApr 29, 2024Good afternoon David. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean - Rating 5.0Apr 29, 2024So easy from start to finish.
Would definitely recommendResponse from Vertu Honda DurhamApr 29, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza. - Rating 5.0Apr 23, 2024Absolutely amazingResponse from Vertu Honda DurhamApr 23, 2024Good afternoon Donna. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 22, 2024Top class five star highly recomendResponse from Vertu Honda DurhamApr 22, 2024Good afternoon Nicholas. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 22, 2024Everything went very smoothly at the hand over ,and we are very happy with new car ,the lady that we dealt with was very goodResponse from Vertu Honda DurhamApr 22, 2024Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 18, 2024Great efficient and professional service. Extremely pleased with the car and the dealershipResponse from Vertu Honda DurhamApr 18, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Apr 9, 2024Very easy to deal with and a short waiting time for a new vehicleResponse from Vertu Honda DurhamApr 9, 2024Hi Graeme, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Apr 1, 2024Your agent was absolutely brilliant could not have bed anymore happier he had so much patience.Response from Vertu Honda DurhamApr 1, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn