Motability Scheme at Vertu Honda Durham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Honda Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Honda Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Honda Durham on 03446599742 to make an appointment with our Motability specialist.
Contact information
Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Phone Number
Call Vertu Honda Durham on 0344 659 9742
0344 659 9742
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Stephen Gosling
- David Hutchinson
- Andrea Borsberry
- Martin Turnbull
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Dan Birkett
- Martin Goddard
- Deborah Wilkinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Honda Durham
- Rating 5.0Jul 14, 2025Fantastic dealership with great staff. Wouldn't go anywhere else.
- Rating 5.0Jul 8, 2025They are very helpful and friendly.Response from Vertu Honda DurhamJul 8, 2025Hello Richard
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Vertu Honda Durham to be helpful and friendly. Providing excellent service is our top priority, and your feedback is a great encouragement to us all.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The Vertu Honda Durham Team - Rating 5.0Jun 25, 2025Martin and Deborah were fantastic got to play take your pick when collecting my keys 🙂Response from Vertu Honda DurhamJun 25, 2025Hello John S.,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Martin and Deborah made your experience enjoyable and that you had fun with the "take your pick" moment when collecting your keys. It's always our goal to provide exceptional service and ensure our customers leave with a smile. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Honda Durham.
Best regards,
Keith - Rating 5.0Apr 28, 2025The service been very quick and the receptionist was very helpful. Thank you Honda Durham.Response from Vertu Honda DurhamApr 28, 2025Hello Lenka S.,
Thank you so much for taking the time to share your positive experience with us at Vertu Honda Durham. We are thrilled to hear that you found our service quick and our receptionist helpful. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back in the future!
Kind regards,
Matthew - Rating 5.0Apr 1, 2025Always an excellent serviceResponse from Vertu Honda DurhamApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 31, 2025Very good and satisfiedResponse from Vertu Honda DurhamMar 31, 2025Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 31, 2025A very straight forward experience,staff very friendly and helpful ,will definatley reccomend this garageResponse from Vertu Honda DurhamMar 31, 2025Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 19, 2025BrilliantResponse from Vertu Honda DurhamMar 19, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 1.0Mar 17, 2025You have not even cleaned the car I had to take Car to car wash to clean itResponse from Vertu Honda DurhamMar 17, 2025Good afternoon Behroz. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YXT1BS1703 Kind regards, Dean
- Rating 5.0Mar 14, 2025The honda staff have been amazing, they really couldnt have been politer and helpful. Thank you for a smooth transaction. I will be a returning customer indefinitely. Great service! Thank you. Johnny.Response from Vertu Honda DurhamMar 14, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 27, 2025FantasticResponse from Vertu Honda DurhamFeb 27, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Jan 13, 2025Friendly,caring and helpful throughout the transaction.Response from Vertu Honda DurhamJan 13, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Jan 10, 2025Great first experience. Friendly and knowledgeable staff . XxResponse from Vertu Honda DurhamJan 10, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Jan 6, 2025Very goodResponse from Vertu Honda DurhamJan 6, 2025Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Dec 23, 2024Excellent service r providingResponse from Vertu Honda DurhamDec 23, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Nov 8, 2024Friendly, comprehensive and efficient. As always!Response from Vertu Honda DurhamNov 8, 2024Good afternoon Timothy. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Oct 8, 2024Very happy and well mannered staffResponse from Vertu Honda DurhamOct 8, 2024Good afternoon, John . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Sep 12, 2024No problems at all, good collection and delivery, definitely recommended.Response from Vertu Honda DurhamSep 12, 2024Good afternoon, Miroslaw . Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Danielle
- Rating 5.0Aug 15, 2024Sam the Salesman was absolutely outstanding from start to finish xResponse from Vertu Honda DurhamAug 15, 2024Hi James. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Sam Many thanks Keith
- Rating 5.0Aug 9, 2024Amazing experience it was my first time on my own getting my car and Stephen and Martin made the whole experience so smooth and easy. I also got to pull off the silky car cover which was a really wonderful experience. Never had such a good experience with motability services.Response from Vertu Honda DurhamAug 9, 2024Thank you so much for your kind words! We are so happy to hear that Stephen & Martin were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Vertu Honda Durham. Our team is dedicated to providing the best service possible, and it's fantastic to know that you wouldn't go anywhere else. Your feedback truly means a lot to us. If there's anything more we can do for you in the future, please don't hesitate to reach out.
Best regards,
Liza