Motability Scheme at Vertu Honda Durham

4.9
Rating 4.9
(42 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today

Welcome to Vertu Honda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Honda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Durham on 03446599742 to make an appointment with our Motability specialist.

Contact information

Address
Abbey Road
Pity Me
Durham DH1 5DQ
GB
Phone Number
Call Vertu Honda Durham on 0344 659 9742
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stephen Gosling
  • Andrea Borsberry
  • Martin Turnbull
  • Samuel Tennant
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Dan Birkett
  • Martin Goddard
  • Deborah Wilkinson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Vertu Honda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Honda Durham

  • Rating 5.0
    Friendly efficient service from start to finish.
    Response from Vertu Honda Durham
    Hi Victoria, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Fantastic service lovely staff Andrea has gone above and behond for me
    Response from Vertu Honda Durham
    Hi Lynette, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Amazing Charlotte was polite kind and very thoughtful towards all my needs she has been best notability advisor I have used in mixed dealerships went smoothly from order to collection 5⭐️
    Response from Vertu Honda Durham
    Hi Sunderland, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service from Charlotte. Many thanks Keith
  • Rating 5.0
    It was excellent
    Andrea the sales lady went above and beyond
    Response from Vertu Honda Durham
    Hi Colin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 4.0
    Wrong address twice colour not available unless wait for another 2 months no communication from dealer regarding mix up , still waiting ...
    Response from Vertu Honda Durham
    Hi Jayne, thank you for taking the time to leave us this 4 star review, if there is anything that you would like to discuss further please email us at digitalcustomerexperience@vertumotors.com quoting reference number YTHD4JH1302 and we will be happy to help you. Kind regards, Kerry
  • Rating 5.0
    Found the lady very helpful and she didnt try to rush us wasnt too pushy ,she gave us plenty time to make sure we were satisfised
    Response from Vertu Honda Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Honda Durham were very knowledgeable
    Response from Vertu Honda Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Stephen was very knowledgeable and helpful with the application process
    Response from Vertu Honda Durham
    Hi Helen. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Stephen and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    A great handover experience
    Response from Vertu Honda Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Martin, was so professional he showed great knowledge about the product, and empthathy to my situation, and was really kind with us, nothing was to much for him, he was so patient and kind, he went the extra mile for us in getting us the right car, to suit our needs 10/10 for the service he gave us. Martin is a great, professional sales person, who is an asset to the company.

    Thank you Martin.

    Paul & Hazel Whiting.
    Response from Vertu Honda Durham
    Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Martin on the desk was absolutely brilliant nothing was too much bother and he was so welcoming and friendly, he made me feel at ease
    Response from Vertu Honda Durham
    Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Great handover very smooth no problems, very good service.
    Response from Vertu Honda Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Very happy couldn't ask for any better looked after from the first phone call with Deborah Wilkinson I was looked after while waiting very helpful nothing was trouble Deborah was there to answer any questions I was highly satisfied with overall experience
    Would highly recommend Vertu Honda to anyone
    Thank you
    Response from Vertu Honda Durham
    Good afternoon Julie. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Deborah and the team. We hope to see you again soon. Happy motoring, Selina.
  • Rating 5.0
    Great customer service. Very friendly and informative. Will definitely use this dealership for any future services/MOT
    Response from Vertu Honda Durham
    Good afternoon Shay. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Friendly and professional staff 1st class experience, highly recommended
    Response from Vertu Honda Durham
    Good afternoon George. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Very nice and friendly customer service
    Response from Vertu Honda Durham
    Hi Amanda, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith
  • Rating 5.0
    Great service. Very helpful both on drop off and pickup
    Response from Vertu Honda Durham
    Thank you for your kind words - we're glad to have been of service! Dawn
  • Rating 5.0
    Always great customer service from here. Fantastic dealership.
    Response from Vertu Honda Durham
    Good afternoon Christopher. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
  • Rating 5.0
    Highly satisfied with all aspects of service provided by all the stAff Stewart P
    Response from Vertu Honda Durham
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We will pass your great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Karen
  • Rating 5.0
    Excellent, nothing was too much trouble a very easy transaction from start to finish
    Response from Vertu Honda Durham
    Hi Hazel, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you,. Many thanks Keith

Similar Motability Scheme dealers