Motability Scheme at Pulman Volkswagen
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Abbey Road Industrial Estate
Durham DH1 5HA
GB
Phone Number
Call Pulman Volkswagen on 0191 336 0030
0191 336 0030
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Malcolm Galston
- Christopher Robinson
- Lisa Dalton
- Sophie Teal
- Matthew Walker
- Liam Cranston
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability service specialists:
- Phillip Arnott
- Debbie Hunter
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Pulman Volkswagen
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Pulman Volkswagen
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Pulman Volkswagen can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Pulman Volkswagen on 01913360030 to make an appointment with our Motability specialist.
Reviews at Pulman Volkswagen
- Rating 5.0Jul 26, 2024Really helpful, patient and pleasant staff.
- Rating 4.0Jul 25, 2024Quick and easy very friendly and helpfulResponse from Pulman VolkswagenJul 26, 2024Hi Henry, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you.
- Rating 5.0Jun 12, 2024Fan service- smooth application process- easy to find answers to questions onlineResponse from Pulman VolkswagenJun 12, 2024Hi Alexandria, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you!
- Rating 5.0Jun 12, 2024Great serviceResponse from Pulman VolkswagenJun 12, 2024Hi Margaret, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Have a great day!
- Rating 5.0Jun 6, 2024Happy with serviceResponse from Pulman VolkswagenJun 7, 2024Hi Lorraine, thank you for the fantastic five-star review. Happy driving!
- Rating 5.0Jun 5, 2024Very good communication brilliant customer service overall very pleasedResponse from Pulman VolkswagenJun 7, 2024Hi Donna, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you.
- Rating 5.0May 13, 2024Liam was very helpful in helping my son choose a car that suited him, he answered the questions I had asked, and the hand over went smooth, Liam showed us around the car and explained what everything was. I would definitely reccomend himResponse from Pulman VolkswagenMay 20, 2024Hi James, thank you so much for the five-star review! We are so happy to hear that Liam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0May 13, 2024ExcellentResponse from Pulman VolkswagenMay 20, 2024Hi Robert, thank you for your kind words - we're glad to have been of service! Have a fantastic day.
- Rating 4.0May 2, 2024Very professional !
No hassle!
Thanks to Graham!Response from Pulman VolkswagenMay 17, 2024Hi Walter, thank you for the fantastic review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you. - Rating 5.0May 2, 2024Fantastic!!!
Very thorough and my car arrived surprisingly early which I was delighted about.
Excellent service and great sales representative.
Over the moon with my car!Response from Pulman VolkswagenMay 17, 2024Hi Camilla, thank you for your kind words - we're glad to have been of service! - Rating 5.0Apr 5, 2024Everything was handed over correctly and staff were brilliantResponse from Pulman VolkswagenApr 8, 2024Hi Deborah, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Have a great day!
- Rating 5.0Mar 28, 2024PROFFESIONALResponse from Pulman VolkswagenApr 5, 2024Hi Gerard, thank you for taking the time to leave a five-star review! Thank you.
- Rating 5.0Mar 13, 2024No issuesResponse from Pulman VolkswagenMar 15, 2024Hi Elaine, thank you for taking the time to leave a five-star review. Thank you for choosing Pulman.
- Rating 5.0Feb 28, 2024Excellent service my car is just amazing and Liam my salesman was fantasticResponse from Pulman VolkswagenFeb 28, 2024Hi Beverley, thank you so much for your kind words! We are so happy to hear that Liam was able to provide you with a fantastic customer experience. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 13, 2024No issues, all went smoothlyResponse from Pulman VolkswagenFeb 16, 2024Hi David, thank you for the fantastic five-star review! Happy driving.
- Rating 5.0Feb 10, 2024Excellent service explained everything highly recommenedResponse from Pulman VolkswagenFeb 12, 2024Hi Sheila, thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 8, 2024very goodResponse from Pulman VolkswagenFeb 9, 2024Hi Barry, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you.
- Rating 5.0Feb 5, 2024Very good service lovely gentleman overall brilliant service definitely recommendResponse from Pulman VolkswagenFeb 7, 2024Hi Donnas, thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 31, 2024Went above and beyond to help us, not a single complaint about the service, would be recommending ti everyoneResponse from Pulman VolkswagenJan 31, 2024Hi Daniel, thank you for taking the time to leave a fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you.
- Rating 5.0Jan 27, 2024Malcolm was very helpful and showing us all the instruments in their car. A nice video was sent as well so we can watch that again if we have forgotten anything really good.Response from Pulman VolkswagenJan 29, 2024Hi Nigel, thank you for taking the time to leave us this fantastic five-star review, your comments have been passed to Management to ensure that Malcolm receives recognition for his fantastic customer service which he provided to you. Thank you!