Motability Scheme at Pulman Volkswagen
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Abbey Road Industrial Estate
Durham DH1 5HA
GB
Phone Number
Call Pulman Volkswagen on 0191 336 0030
0191 336 0030
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Malcolm Galston
- Christopher Robinson
- Lisa Dalton
- Sophie Teal
- Matthew Walker
- Liam Cranston
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability service specialists:
- Phillip Arnott
- Debbie Hunter
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Pulman Volkswagen
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Pulman Volkswagen
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Pulman Volkswagen can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Pulman Volkswagen on 01913360030 to make an appointment with our Motability specialist.
Reviews at Pulman Volkswagen
- Rating 5.0Nov 23, 2024Chris was very helpful through the whole process. Knowledgeable and thorough whilst also supporting me with any questions I had. Had over was quick and easy whilst he showed me how to operate the car
- Rating 5.0Nov 15, 2024Excellent service , quick and efficientResponse from Pulman VolkswagenNov 19, 2024Hi Max, thank you for the fantastic five-star review! We hope to see you again at Pulman Volkswagen Durtham. Thank you.
- Rating 5.0Nov 6, 2024Very helpful and friendly staffResponse from Pulman VolkswagenNov 7, 2024Hi Henry, thank you for the fantastic five-star review! Happy driving!
- Rating 5.0Nov 5, 2024Very good service staff were very helpful and kept me updated with everythingResponse from Pulman VolkswagenNov 7, 2024Hi Charlene, thank you for taking the time to leave a five-star review. Thank you for choosing Pulman.
- Rating 5.0Nov 4, 2024Motability guy fabulous quick turnaround explained everything to us no complaints at allResponse from Pulman VolkswagenNov 7, 2024Hi John, thank you for the fantastic five-star review. We hope to see you again soon at Pulman Volkswagen Durham. Thank you.
- Rating 5.0Oct 16, 2024Great customer serviceResponse from Pulman VolkswagenOct 23, 2024Hi Barbara, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you.
- Rating 5.0Oct 8, 2024Great service from Christopher RobinsonResponse from Pulman VolkswagenOct 10, 2024Hi Kevin, thank you for the fantastic five-star review! We will be sure to pass on your kind comments to Christopher. Thank you!
- Rating 5.0Oct 1, 2024Perfect communication kept me informed all process excellent serviceResponse from Pulman VolkswagenOct 3, 2024Hi Billy, thank you for your kind words - we're glad to have been of service! Thank you for choosing Pulman.
- Rating 5.0Sep 30, 2024Sophie was lovely and very patient while I made my mind up what car was best suited to meResponse from Pulman VolkswagenOct 1, 2024Hi Pauline, thank you so much for your kind words! We are so happy to hear that Sophie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Sep 25, 2024We had Christopher sort our handover after malcom retired, Christopher was very helpful and very professional.
Made the whole experience very easy and pleasant.Response from Pulman VolkswagenOct 1, 2024Hi Daniel, thank you so much for your kind words! We are so happy to hear that Christopher was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Sep 12, 2024Very professional and polite. Explained everything I needed to know about the VW TiagoResponse from Pulman VolkswagenSep 13, 2024Hi Marie, thank you for the fantastic five-star review! We hope to see you soon at Pulman Volkswagen Durham. Thank you.
- Rating 5.0Aug 19, 2024Went well all till the endResponse from Pulman VolkswagenAug 30, 2024Hi Maggie, thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Aug 6, 2024Great service with no hassleResponse from Pulman VolkswagenAug 7, 2024Hi Elizabeth, thank you for taking the time to leave a five-star review! Thank you for choosing Pulman.
- Rating 5.0Jul 31, 2024Good quick and efficientResponse from Pulman VolkswagenAug 7, 2024Hi Martin, thank you for the fantastic five-star review! Happy driving.
- Rating 5.0Jul 26, 2024Really helpful, patient and pleasant staff.Response from Pulman VolkswagenJul 31, 2024Hi Steven, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you.
- Rating 4.0Jul 25, 2024Quick and easy very friendly and helpfulResponse from Pulman VolkswagenJul 26, 2024Hi Henry, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you.
- Rating 5.0Jun 12, 2024Fan service- smooth application process- easy to find answers to questions onlineResponse from Pulman VolkswagenJun 12, 2024Hi Alexandria, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you!
- Rating 5.0Jun 12, 2024Great serviceResponse from Pulman VolkswagenJun 12, 2024Hi Margaret, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Have a great day!
- Rating 5.0Jun 6, 2024Happy with serviceResponse from Pulman VolkswagenJun 7, 2024Hi Lorraine, thank you for the fantastic five-star review. Happy driving!
- Rating 5.0Jun 5, 2024Very good communication brilliant customer service overall very pleasedResponse from Pulman VolkswagenJun 7, 2024Hi Donna, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Durham. Thank you.