Motability Scheme at Stoneacre Toyota Durham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Toyota Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Stoneacre Toyota Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Durham on 01913570439 to make an appointment with our Motability specialist.
Contact information
Address
Alma Place
Gilesgate Moor
Durham DH1 2HN
GB
Phone Number
Call Stoneacre Toyota Durham on 0191 357 0439
0191 357 0439
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Tony Moyle
- Andrew Mellanby
- Christopher Palmer
- Louise Taylor
- Niall Dunn
- Sam Craik
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 12:30Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 07:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Catherine Robson
- Kelly Wells
- Sarah Wilson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Toyota Durham
- Rating 5.0Feb 23, 2026Staff are so friendly and
- Rating 5.0Feb 22, 2026Excellent from start to picking up my new car
- Rating 5.0Feb 17, 2026So helpful, talked both myself and my asd daughter who was overwhelmed with all the garages and just wanted her car sorted through every thing cannot fault her. Unlike the very unhelpful car dealers at the same garage but Sunderland which we went to first they were abysmal
- Rating 4.0Feb 13, 2026Were helpful but had to go back cause hour and half later on first visit they were still waiting for authorisation from mobility to give them the go ahead
- Rating 5.0Feb 10, 2026Nial was exellent
- Rating 5.0Feb 9, 2026From dropping my car off, to picking it up I was kept informed. Friendly dealership.Response from Stoneacre Toyota DurhamFeb 10, 2026Hello Christine,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stoneacre Toyota Durham. Keeping our customers informed and providing friendly service is very important to us, and it’s great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Jan 23, 2026First class,excellentResponse from Stoneacre Toyota DurhamJan 26, 2026Dear Patricia,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a first-class experience with us at Stoneacre Toyota Durham. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Jan 13, 2026Friendly service as alwaysResponse from Stoneacre Toyota DurhamJan 14, 2026Hello Ian,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you consistently experience friendly service at Stoneacre Toyota Durham. Your feedback is incredibly important to us, and it’s always a pleasure to know that we are meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to serving you again soon!
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Jan 13, 2026Niall Dunn gave answered all the questions i had about the vehicle and policy. Very friendly!Response from Stoneacre Toyota DurhamJan 14, 2026Hello Logan,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Niall Dunn was able to answer all your questions and provide you with friendly service. At Stoneacre Toyota Durham, we strive to ensure our customers have the best experience possible, and it's wonderful to know that we met your expectations.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Jan 12, 2026Very friendlyResponse from Stoneacre Toyota DurhamJan 13, 2026Hello Julia,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very friendly. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Durham.
Best regards,
The Motability Scheme Team - Rating 5.0Jan 10, 2026Fantastic lady fantastic service!Response from Stoneacre Toyota DurhamJan 12, 2026Hello Eileen,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our service. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Toyota Durham.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Durham - Rating 5.0Dec 31, 2025Excellent service very goodResponse from Stoneacre Toyota DurhamJan 5, 2026Hello Patricia,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Stoneacre Toyota Durham. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Dec 30, 2025Curtious helpful polite explained everything.Response from Stoneacre Toyota DurhamDec 31, 2025Hello Jennifer,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team courteous, helpful, and polite. It's great to know that everything was explained clearly during your visit. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience with the Motability Scheme at Stoneacre Toyota Durham.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Dec 23, 2025Very helpfulResponse from Stoneacre Toyota DurhamDec 30, 2025Hello Julia,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful. At Stoneacre Toyota Durham, we strive to provide the best experience possible for all our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Dec 22, 2025ExcellentResponse from Stoneacre Toyota DurhamDec 30, 2025Dear Margaret,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Toyota Durham. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Dec 17, 2025ExcellentResponse from Stoneacre Toyota DurhamDec 19, 2025Hello Georgina,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Toyota Durham. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Dec 1, 2025Very friendly and helpful… couldn’t of asked for a better serviceResponse from Stoneacre Toyota DurhamDec 2, 2025Dear Pauline,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service friendly and helpful. Providing excellent service is something we strive for, and it’s always rewarding to know that we have met your expectations.
Your feedback is greatly appreciated and will be shared with our team. If there is anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Stoneacre Toyota Durham.
Best regards,
Stoneacre Toyota Durham Team - Rating 5.0Nov 21, 2025Great service from all we encountered at stoneacre Toyota would highly recommended themResponse from Stoneacre Toyota DurhamNov 24, 2025Hello June,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Stoneacre Toyota Durham. Our team is dedicated to providing excellent service, and it’s always rewarding to know that our efforts are appreciated. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Best regards,
The Stoneacre Toyota Durham Team - Rating 5.0Nov 20, 2025Louise was excellentResponse from Stoneacre Toyota DurhamNov 24, 2025Hello Max,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience with Louise at Stoneacre Toyota Durham. Your feedback is incredibly valuable to us, and we're delighted to know that our team is meeting your expectations.
If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Durham - Rating 5.0Nov 10, 2025Fantastic Sam from Toyota garage kept me updated with the progress of my car very helpful nothing was a problem to him nice young lad was a pleasure to have him helpResponse from Stoneacre Toyota DurhamNov 11, 2025Hello Claire,
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Sam at our Toyota garage. Keeping our customers updated and ensuring a smooth process is very important to us, and it's great to know that Sam was able to assist you effectively. Your kind words mean a lot, and we'll be sure to pass them along to him. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Toyota Durham Team
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with Nial at Stoneacre Toyota Durham. Providing top-notch service is our priority, and it's great to know that Nial met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Durham