Motability Scheme at Stoneacre Toyota Durham
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Toyota Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Stoneacre Toyota Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Durham on 01913570439 to make an appointment with our Motability specialist.
Contact information
Address
Alma Place
Gilesgate Moor
Durham DH1 2HN
GB
Phone Number
Call Stoneacre Toyota Durham on 0191 357 0439
0191 357 0439
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Tony Moyle
- Christopher Palmer
- Louise Taylor
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 12:30Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | 07:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Catherine Robson
- Sarah Lee
- Kayleigh Pallister
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Toyota Durham
- Rating 5.0Jun 20, 2022Excellent customer service from start to finish.Response from Stoneacre Toyota DurhamJun 21, 2022Hi David, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 15, 2022Really good customer serviceResponse from Stoneacre Toyota DurhamJun 16, 2022Hi Lorraine, Thank you very much for leaving Stoneacre Durham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 15, 2022Great customer serviceResponse from Stoneacre Toyota DurhamJun 16, 2022Hi Lorraine, Thank you for taking the time to write Stoneacre Durham this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 9, 2022Super customer service 👌Response from Stoneacre Toyota DurhamJun 10, 2022Hi Morag, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 8, 2022Excellent customer serviceResponse from Stoneacre Toyota DurhamJun 8, 2022Hi Connor, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with the team. We would appreciate it if you could share your experience with your friends and family, too. we hope to see you again soon! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 1, 2022The service given by the sales executive Chris Palmer was excellent and Instructive and I can only say thanks for that. Well done Stoneacre. G.P.Wiles.Response from Stoneacre Toyota DurhamJun 6, 2022Hi Gordon, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with Chris and the team, we hope to see you again soon! Kind regards, HM ^ @ Stoneacre Head Office
- Rating 5.0May 30, 2022Brilliant customer service from tony from start to finish i would highly recommend him for any new customer having a motorbility car for the first time he makes the whole process as relaxing and stress free as possibleResponse from Stoneacre Toyota DurhamMay 31, 2022Hi Sandra, Thank you very much for leaving Stoneacre Durham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 27, 2022Good service can't fault themResponse from Stoneacre Toyota DurhamMay 30, 2022Hello Antony and thank you for very much for your feedback about Stoneacre Durham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 26, 2022Nice and pleasant staffResponse from Stoneacre Toyota DurhamMay 27, 2022Hi Samantha, Thank you for taking the time to review Stoneacre Durham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We look forward to your next visit! Take care! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 19, 2022Good customer serviceResponse from Stoneacre Toyota DurhamMay 20, 2022Hi Lee, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with our team and we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 13, 2022Excellent and very friendly customer serviceResponse from Stoneacre Toyota DurhamMay 16, 2022Hey Catherine, Thank you for your review. We are really grateful you took the time out to tell us about your experience at Stoneacre Durham - we will be sure to let the team know how they are getting on. We would appreciate it if you could share your experience with your friends and family, too.
Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0May 10, 2022Excellent service. Louise was most polite and helpful.Response from Stoneacre Toyota DurhamMay 11, 2022Hi Jaden, Thank you for your great review. We’re so happy your visit at Stoneacre Durham went so smoothly. We pride ourselves in providing top-quality customer service, so we will be sure to let Louise know about your experience.
In the meantime, we hope to see you again soon. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0May 3, 2022Lovely staff & great customer serviceResponse from Stoneacre Toyota DurhamMay 3, 2022Hi Margaret, Thank you very much for leaving Stoneacre Durham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, HM ^ @ Stoneacre Head Office
- Rating 5.0Apr 29, 2022Great customer serviceResponse from Stoneacre Toyota DurhamMay 2, 2022Hi Daniel, Thank you very much for taking the time to leave Stoneacre Durham great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks HM ^ @ Stoneacre Head Office
Displaying reviews 1 - 3 out of the 14 most recent
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