Motability Scheme at Stoneacre Toyota Durham

5.0
Rating 5.0
(14 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00

Welcome to Stoneacre Toyota Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Stoneacre Toyota Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Toyota Durham on 01913570439 to make an appointment with our Motability specialist.

Contact information

Address
Alma Place
Gilesgate Moor
Durham DH1 2HN
GB
Phone Number
Call Stoneacre Toyota Durham on 0191 357 0439
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Tony Moyle
  • Christopher Palmer
  • Louise Taylor
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday07:30 - 12:30
SundayClosed

Motability service specialists:

  • Catherine Robson
  • Sarah Lee
  • Kayleigh Pallister
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Toyota Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Toyota Durham

  • Rating 5.0
    Excellent customer service from start to finish.
    Response from Stoneacre Toyota Durham
    Hi David, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Really good customer service
    Response from Stoneacre Toyota Durham
    Hi Lorraine, Thank you very much for leaving Stoneacre Durham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Toyota Durham
    Hi Lorraine, Thank you for taking the time to write Stoneacre Durham this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Super customer service πŸ‘Œ
    Response from Stoneacre Toyota Durham
    Hi Morag, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Toyota Durham
    Hi Connor, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with the team. We would appreciate it if you could share your experience with your friends and family, too. we hope to see you again soon! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The service given by the sales executive Chris Palmer was excellent and Instructive and I can only say thanks for that. Well done Stoneacre. G.P.Wiles.
    Response from Stoneacre Toyota Durham
    Hi Gordon, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with Chris and the team, we hope to see you again soon! Kind regards, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant customer service from tony from start to finish i would highly recommend him for any new customer having a motorbility car for the first time he makes the whole process as relaxing and stress free as possible
    Response from Stoneacre Toyota Durham
    Hi Sandra, Thank you very much for leaving Stoneacre Durham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good service can't fault them
    Response from Stoneacre Toyota Durham
    Hello Antony and thank you for very much for your feedback about Stoneacre Durham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Nice and pleasant staff
    Response from Stoneacre Toyota Durham
    Hi Samantha, Thank you for taking the time to review Stoneacre Durham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We look forward to your next visit! Take care! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good customer service
    Response from Stoneacre Toyota Durham
    Hi Lee, thank you for taking the time to leave Stoneacre Durham this wonderful review, it is great to hear that you enjoyed your experience with our team and we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent and very friendly customer service
    Response from Stoneacre Toyota Durham
    Hey Catherine, Thank you for your review. We are really grateful you took the time out to tell us about your experience at Stoneacre Durham - we will be sure to let the team know how they are getting on. We would appreciate it if you could share your experience with your friends and family, too.
    Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service. Louise was most polite and helpful.
    Response from Stoneacre Toyota Durham
    Hi Jaden, Thank you for your great review. We’re so happy your visit at Stoneacre Durham went so smoothly. We pride ourselves in providing top-quality customer service, so we will be sure to let Louise know about your experience.
    In the meantime, we hope to see you again soon. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lovely staff & great customer service
    Response from Stoneacre Toyota Durham
    Hi Margaret, Thank you very much for leaving Stoneacre Durham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Toyota Durham
    Hi Daniel, Thank you very much for taking the time to leave Stoneacre Durham great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks HM ^ @ Stoneacre Head Office
Displaying reviews 1 - 3 out of the 14 most recent
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