Motability Scheme at Evans Halshaw Renault Durham

4.9
Rating 4.9
(160 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Evans Halshaw Renault Durham

Evans Halshaw Renault Durham are here to help you to enjoy your Motability Experience, we have trained Motability Scheme Specialists on hand to help you.
Our highly trained Motability specialists will be with you every step of the way, Whether you require support in checking your eligibility for the Motability Scheme, want to test drive a vehicle or simply need assistance in servicing and maintenance, Evans Halshaw Renault Durham can help you. Our friendly team is ready and waiting to offer you our knowledge, support, exceptional customer service and to ensure we are with you every step of the way. Contact Evans Halshaw Renault Durham on 01913 790 370 to make an appointment with our Motability specialist Gina Cruikshanks & Jay Harris.

Evans Halshaw Renault Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Evans Halshaw Renault Durham on 01913324600 to make an appointment with our Motability specialist.

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Contact information

Address
Alma Place
Gilesgate Moore
Durham DH1 2HN
GB
Get directions
Phone Number
Call Evans Halshaw Renault Durham on 0191 332 4600
0191 332 4600
0191 332 4600
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Gina Cruikshanks
  • Amanda Hewitson
  • Joshua Wilkinson
  • Lewis Anderson
  • Jake Mason
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Carol Welsh
  • Joanne Moody
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw Renault Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Renault Durham

  • Rating 5.0
    Nice and welcome
    Response from Evans Halshaw Renault Durham
    Hi Aidan,

    Thanks for the great rating!

    We are always happy to help.
    Evans Halshaw Customer Services
  • Rating 5.0
    Great
    Response from Evans Halshaw Renault Durham
    Hi Jordan,

    Thanks for the great rating!

    We are always happy to help.
    Evans Halshaw Customer Services
  • Rating 4.0
    Would have been a five if they hadn't taken an hour after I arrived for the appointment to take my car into the garage
    Response from Evans Halshaw Renault Durham
    Hi Louise,

    We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

    We hope to see you again in the future.
    Evans Halshaw Customer Services
  • Rating 5.0
    Brilliant service love the car
    Response from Evans Halshaw Renault Durham
    Hi Kenneth,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Good quick and professional
    Response from Evans Halshaw Renault Durham
    Hello Kevin,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services

  • Rating 5.0
    Lovely people to deal with, no problems at all, so far so good
    Response from Evans Halshaw Renault Durham
    Hi James,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great handover, josh simply great from start to finish
    Response from Evans Halshaw Renault Durham
    Hi Fiona,

    We're glad to hear it was an easy handover of your car, and even happier that you enjoyed the service from Josh. Thanks for your feedback.

    Best Wishes

    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service
    Response from Evans Halshaw Renault Durham
    Hi Samuel,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very helpful
    Response from Evans Halshaw Renault Durham
    Hi Frederick,

    A big thank you for leaving us a 5* review!

    Have a lovely day!

    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent
    Response from Evans Halshaw Renault Durham
    Hi Julie,

    Thank you for taking the time to review us.

    You have really made our day!

    Evans Halshaw Customer Services
  • Rating 5.0
    It was fine thoroughly easy
    Response from Evans Halshaw Renault Durham
    Hi Karen,

    Thank you for reviewing us!

    We appreciate you taking the time to do this, and hope you have a great day!

    Evans Halshaw Customer Services
  • Rating 5.0
    Very pleasant and easy experience.
    Amanda had a very pleasant and caring attitude
    Response from Evans Halshaw Renault Durham
    Hi Elizabeth,

    Thanks so much for your kind words, we will be sure to thank Amanda on your behalf.

    Have a fantastic day!

    Evans Halshaw Customer Services
  • Rating 5.0
    perfect on time lovely staff
    Response from Evans Halshaw Renault Durham
    Hi Norman

    Thank you for your review and kind words.

    Best regards

    Evans Halshaw Customer Services
  • Rating 5.0
    Brilliant customer service and did everything to help me 10/10
    Response from Evans Halshaw Renault Durham
    Hi Amanda,

    We appreciate your kind words and are glad to hear you had a positive experience.

    We strive to provide excellent customer service and are happy to know our staff met your expectations.

    Evans Halshaw Customer Services
  • Rating 5.0
    Great service, very easy process and with everything explained in great detail about the scheme and the car
    Response from Evans Halshaw Renault Durham
    Hi Kirsty,

    We appreciate you taking the time to share your positive experience.

    It's wonderful to hear that you had such a smooth and positive experience.

    We're committed to providing our customers with exceptional service, and we're glad that you were satisfied with the attention and expertise provided by our team.

    Evans Halshaw Customer Services
  • Rating 5.0
    Amanda was excellent very friendly and full of knowledge. She was very patient showing how the car worked
    Response from Evans Halshaw Renault Durham
    Hi Kian,

    Thank you so much for your kind words!

    We are so happy to hear that Amanda was able to provide you with excellent service.

    We strive to ensure that all of our customers receive the best possible service.

    Thank you again for your positive review!

    Evans Halshaw Customer Services
  • Rating 5.0
    Very professional and frendly
    Response from Evans Halshaw Renault Durham
    Hi David,

    Thank you so much for taking the time to review your experience with us.

    We are absolutely thrilled that you have rated us so highly!

    Kindest regards.

    Evans Halshaw Customer Services
  • Rating 5.0
    The assistant Gina was so helpful and informative...could not have asked for anyone better...after visiting several garages that day we definitely picked the best one to help us...five star
    Response from Evans Halshaw Renault Durham
    Hi Sharon,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Gina.

    Enjoy your day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Dealer salesperson very knowledgeable of the system. Also very professional
    Response from Evans Halshaw Renault Durham
    Hi Judith,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Everything went really well with hand over explained everything that we need to know. Great customer service
    Response from Evans Halshaw Renault Durham
    Hi Francesca,

    We're glad to hear it was an easy handover of your car, and even happier that you enjoyed the service from our staff. Thanks for your feedback.

    Best Wishes

    Evans Halshaw Customer Services

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