The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Evans Halshaw Renault Durham
Evans Halshaw Renault Durham are here to help you to enjoy your Motability Experience, we have trained Motability Scheme Specialists on hand to help you.
Our highly trained Motability specialists will be with you every step of the way, Whether you require support in checking your eligibility for the Motability Scheme, want to test drive a vehicle or simply need assistance in servicing and maintenance, Evans Halshaw Renault Durham can help you. Our friendly team is ready and waiting to offer you our knowledge, support, exceptional customer service and to ensure we are with you every step of the way. Contact Evans Halshaw Renault Durham on 01913 790 370 to make an appointment with our Motability specialist Gina Cruikshanks & Jay Harris.
Evans Halshaw Renault Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Evans Halshaw Renault Durham on 01913324600 to make an appointment with our Motability specialist.
Contact information
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Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 09:00 - 18:00 |
Tuesday | 09:00 - 18:00 |
Wednesday | 09:00 - 18:00 |
Thursday | 09:00 - 18:00 |
Friday | 09:00 - 18:00 |
Saturday | 09:00 - 18:00 |
Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Gina Cruikshanks
- Amanda Hewitson
- Joshua Wilkinson
- Lewis Anderson
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Carol Welsh
- Joanne Moody
Accessibility features at Evans Halshaw Renault Durham
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Evans Halshaw Renault Durham
- Rating 5.0Oct 22, 2024The assistant Gina was so helpful and informative...could not have asked for anyone better...after visiting several garages that day we definitely picked the best one to help us...five star
- Rating 5.0Oct 21, 2024Dealer salesperson very knowledgeable of the system. Also very professionalResponse from Evans Halshaw Renault DurhamOct 25, 2024Hi Judith,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services - Rating 5.0Oct 14, 2024Everything went really well with hand over explained everything that we need to know. Great customer serviceResponse from Evans Halshaw Renault DurhamOct 16, 2024Hi Francesca,
We're glad to hear it was an easy handover of your car, and even happier that you enjoyed the service from our staff. Thanks for your feedback.
Best Wishes
Evans Halshaw Customer Services - Rating 5.0Oct 10, 2024Thees people are great 👍Response from Evans Halshaw Renault DurhamOct 10, 2024Hi Paul,
Your kind words mean the world to us. Thank you for your positive review and for being an exceptional customer. We're thrilled to have earned your trust and loyalty.
Evans Halshaw Customer Services - Rating 5.0Oct 9, 2024Really helpful after vauxhall mess us around with and be able to get the new car this weekend thanks youResponse from Evans Halshaw Renault DurhamOct 9, 2024Hi Francesca,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it’s great to see you had such a positive experience at Renault Durham.
Have a lovely day!
Evans Halshaw Customer Services - Rating 5.0Oct 8, 2024Excellent customer service.Response from Evans Halshaw Renault DurhamOct 8, 2024Hi Ronald,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services - Rating 5.0Oct 8, 2024Great team workResponse from Evans Halshaw Renault DurhamOct 8, 2024Hi Doretta,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services - Rating 5.0Oct 2, 2024It was a very good experience I would recommend everyone that wants a car to go thereResponse from Evans Halshaw Renault DurhamOct 3, 2024Hi John,
Thank you for leaving us a 5-star review and for sharing your great experience!
I am so pleased to hear that you have received excellent customer service throughout your dealings with us.
Thanks so much again for the review and recommendation.
We look forward to seeing you again soon!
Evans Halshaw Renault Durham Customer Services - Rating 5.0Oct 1, 2024Very positive experience. Gina was helpful, friendly and answered any questions I had.Response from Evans Halshaw Renault DurhamOct 4, 2024Hi Carolyn,
A huge thanks for taking the time to rate your recent experience with us.
Gina and the management team love to see such great feedback!
Have a nice day.
Evans Halshaw Customer Services - Rating 5.0Sep 30, 2024Very helpful. Everything went as planned. Cheers joshResponse from Evans Halshaw Renault DurhamOct 3, 2024Hi John
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Josh.
Enjoy your day!
Evans Halshaw Customer Services - Rating 5.0Sep 27, 2024Brilliant thanks 😊Response from Evans Halshaw Renault DurhamSep 27, 2024Hi Jeffrey,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services - Rating 5.0Sep 26, 2024Very good friendly staff.Response from Evans Halshaw Renault DurhamSep 27, 2024Hi Ian,
I appreciate you taking the time to leave this review.
I am very pleased you are satisfied with your visit!
We hope to be of service to you again,
Evans Halshaw Customer Services - Rating 5.0Sep 26, 2024Georgina was very knowledgeable and answered all our questions about the car and made buying it a very enjoyable experience Thank you.Response from Evans Halshaw Renault DurhamSep 26, 2024Hi James,
Thank you very much for leaving a 5* review.
Georgina will really appreciate it!
Have a great day!
Evans Halshaw Customer Services - Rating 4.0Sep 6, 2024This is the 5th motability car we have over the last 20 year from Evanhalshaw.
Everything went well.Response from Evans Halshaw Renault DurhamSep 6, 2024Hi Barbara,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services - Rating 5.0Sep 4, 2024Very helpful and made the whole experience so easyResponse from Evans Halshaw Renault DurhamSep 5, 2024Hi Sandra,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services - Rating 5.0Aug 29, 2024I couldn't give Durham any more prayers the sales lady was very friendly and very patient. Unlike Sunderland where the customer service is absolutely horrendous and they don't give a flying out about you. Sunderland is without any doubt the worst experience I have ever suffered with motability, their customer service is appalling. The way they talk to people is appalling all around Sunderland is appalling if you want a Renault. Go to DurhamResponse from Evans Halshaw Renault DurhamAug 30, 2024Hi Martin,
Thank you very much for giving the Renault dealership in Durham five stars, that's amazing.
We are sorry that you haven't had the same experience at the Sunderland dealership.
Evans Halshaw Customer Services - Rating 5.0Aug 29, 2024Amanda was extremely helpful, knew her job, she was quick to advise on the best car, was fast at getting everything completed in the showroom paperwork wise overall a good experienceResponse from Evans Halshaw Renault DurhamAug 29, 2024Hi Wayne,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Amanda.
We hope to be of service to you again!
Evans Halshaw Customer Services - Rating 5.0Aug 23, 2024The advisor was really kind and showed interest in me. Offered me a drink and made sure everything was sorted before processing order.Response from Evans Halshaw Renault DurhamAug 28, 2024Hi Chloe,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services - Rating 5.0Aug 23, 2024Excellent customer service,prompt response and very helpful.Response from Evans Halshaw Renault DurhamAug 23, 2024Hi Tracey,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services - Rating 2.0Aug 23, 2024Customer service:
No reply to calls or messages that were left with colleagues
Lynn CResponse from Evans Halshaw Renault DurhamAug 23, 2024Hi Lynn,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Gina.
Enjoy your day!
Evans Halshaw Customer Services