Motability Scheme at Sherwoods Durham Peugeot

4.9
Rating 4.9
(185 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Alma Place
Durham City Retail Park
Durham DH1 2HN
GB
Get directions
Phone Number
Call Sherwoods Durham Peugeot on 0191 357 4473
0191 357 4473
0191 357 4473
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Wayne Chapman
  • Alan Francis
  • Nigel Drinkel
  • Matthew Gleeson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:45
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rob Graham
  • Carla Hansford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sherwoods Durham Peugeot

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sherwoods Durham Peugeot

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Sherwoods Durham Peugeot can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sherwoods Durham Peugeot on 01913574473 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sherwoods Durham Peugeot

  • Rating 5.0
    Sherwood’s Durham were exceptional , handover/takeover of cars, very smooth!!
    Alan Francis on the sales team, great!
  • Rating 5.0
    The car was just what I needed.
    Response from Sherwoods Durham Peugeot
    Hello Karl,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that the car was just what you needed. At Sherwoods Durham Peugeot, we strive to ensure our customers find the perfect fit for their mobility needs, and your feedback reassures us that we're on the right track. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson Communications Co-ordinator
  • Rating 5.0
    Nigel was very helpful explained all about the mobility scheme and was very understanding
    Response from Sherwoods Durham Peugeot
    Dear Judith,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Nigel was able to assist you effectively and provide a clear explanation of the Motability Scheme. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Sherwoods Durham Peugeot. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 4.0
    Excellent from start to finish
    Response from Sherwoods Durham Peugeot
    Hello Robert,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience from start to finish at Sherwoods Durham Peugeot. Your feedback is incredibly valuable to us, and we're always striving to provide the best service possible. If there's anything specific you think we could improve on to make your experience a 5-star one, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 3.0
    Very disappointed as they did not replace the worn tyres. I dint know they needed replacing till they informed me I carnt understand why they would inform me but not replace them on the service
  • Rating 5.0
    Professional from time I walked in.
    Response from Sherwoods Durham Peugeot
    Hi Paul,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service professional from the moment you walked in. At Sherwoods Durham Peugeot, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Knowledgeable, made the process very easy as this was the first time I had applied.
    Response from Sherwoods Durham Peugeot
    Hello Lorraine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable and that we could make the process easy for you, especially as it was your first time applying. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Spot on good communication and fast service
    Response from Sherwoods Durham Peugeot
    Dear Gloria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with our communication and the speed of our service. At Sherwoods Durham Peugeot, we strive to provide the best experience possible for our customers, and your feedback is incredibly valuable to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 4.0
    Was a very pleasant experience and very helpful staff
    Response from Sherwoods Durham Peugeot
    Dear Wendy,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience and found our staff to be helpful during your visit to Sherwoods Durham Peugeot. Your positive comments are greatly appreciated and will be shared with our team.

    We are always striving to enhance our services and ensure a five-star experience for all our customers. If you have any additional feedback or suggestions on how we can improve, please feel free to let us know.

    Thank you once again for your review, and we look forward to welcoming you back in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Excellent customer service
    Response from Sherwoods Durham Peugeot
    Hello Brian

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Sherwoods Durham Peugeot. Our team is dedicated to providing the best possible service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Car was ready pretty quickly and got a list of jobs done. No complaints at All
    Response from Sherwoods Durham Peugeot
    Hi Gerard,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with the quick turnaround and the work completed on your vehicle. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again at Sherwoods Durham Peugeot.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    They could not be more helpful. Very good experience.
    Response from Sherwoods Durham Peugeot
    Hi Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us and that our team was able to be so helpful. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Fantastic experience. Joshua did an excellent job in helping us choose the right car for us.
    Response from Sherwoods Durham Peugeot
    Hello Summah,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a fantastic experience and that Joshua was able to assist you in finding the perfect car. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 4.0
    Overall a good experience. Staff very pleasant and helpful.
    Response from Sherwoods Durham Peugeot
    Hello Joanne,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a good experience and found our staff pleasant and helpful. Your satisfaction is important to us, and we are always striving to provide the best service possible. If there is anything more we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back to Sherwoods Durham Peugeot in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Really helpful and informative kept me updated all the way and courtesy call day after pickup to make sure everything was ok
    Response from Sherwoods Durham Peugeot
    Hello Tracy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and informative. Keeping our customers updated and ensuring everything is perfect after pickup is very important to us, so it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Everything was fine he was very helpful and polite. And explained everything as it should be.very good service.
    Response from Sherwoods Durham Peugeot
    Hello Simon,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you found our service helpful and polite, and that everything was explained clearly. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sherwoods Durham Peugeot.

    Best regards,

    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Outstanding service by the lads… explained everything from picking car, size and colour and every detail
    Response from Sherwoods Durham Peugeot
    Hi Michelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an outstanding experience with our team at Sherwoods Durham Peugeot. Our goal is always to ensure that our customers feel informed and confident in their choices, and it’s fantastic to know that we were able to assist you in selecting the perfect car. Your kind words and 5-star rating mean a lot to us, and we look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    AMAZING
    Response from Sherwoods Durham Peugeot
    Hello Wayne,

    Thank you so much for your fantastic review! We are thrilled to hear that you had an amazing experience with us at Sherwoods Durham Peugeot. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    My experience was absolutely brilliant my mobility worker John was amazing talked me through everything about my car very well recommended
    Response from Sherwoods Durham Peugeot
    Hello Corey-Jai,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a brilliant experience and that John was able to assist you so effectively with your car. Your recommendation means a lot to us, and we're delighted to know that we could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Exelant service absolurly rexomed them
    Response from Sherwoods Durham Peugeot
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that you would absolutely recommend us. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sherwoods Durham Peugeot.

    Best regards,
    Sue Wilson
    (Communications Co-ordinator)

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