Motability Scheme at Sherwoods Durham Peugeot

4.9
Rating 4.9
(191 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Alma Place
Durham City Retail Park
Durham DH1 2HN
GB
Get directions
Phone Number
Call Sherwoods Durham Peugeot on 0191 357 4473
0191 357 4473
0191 357 4473
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Wayne Chapman
  • Alan Francis
  • John Forsyth
  • Nigel Drinkel
  • Matthew Gleeson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:45
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rob Graham
  • Carla Hansford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sherwoods Durham Peugeot

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sherwoods Durham Peugeot

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sherwoods Durham Peugeot can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sherwoods Durham Peugeot on 01913574473 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sherwoods Durham Peugeot

  • Rating 5.0
    Easy to talk to job completed with minimum fuss
  • Rating 5.0
    Very good and careing I changed from Manuel to automatic and he was very patent thank Nigel at isherwood durham
    Response from Sherwoods Durham Peugeot
    Dear Robert,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with us at Sherwoods Durham Peugeot. It's great to know that Nigel was able to assist you with your transition from manual to automatic and that his patience made the process smoother for you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Very good & professional friendly and I would certainly recommend them & love the car thankyou.
    Response from Sherwoods Durham Peugeot
    Hello Wayne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a very good and professional experience with us and that you love your new car. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Great service and very quick doing the work
    Response from Sherwoods Durham Peugeot
    Hello Donald,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you were pleased with the service and the speed of our work. At Sherwoods Durham Peugeot, we strive to provide top-notch service to all our customers, and your feedback is a wonderful affirmation of our efforts. If you have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    I was treated very well
    Response from Sherwoods Durham Peugeot
    Hello Karl,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were treated very well during your visit to Sherwoods Durham Peugeot. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Collection service was excellent
    Response from Sherwoods Durham Peugeot
    Dear Jessica,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found our collection service to be excellent. Providing top-notch service is our priority, and your kind words are a wonderful affirmation of our efforts.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Sherwood’s Durham were exceptional , handover/takeover of cars, very smooth!!
    Alan Francis on the sales team, great!
    Response from Sherwoods Durham Peugeot
    Hello Denise,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an exceptional experience with us at Sherwoods Durham Peugeot. It's fantastic to know that the handover and takeover of cars went smoothly for you.

    Alan Francis and the entire sales team will be delighted to hear your kind words. We strive to provide the best service possible, and your positive review is a great encouragement for us.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    The car was just what I needed.
    Response from Sherwoods Durham Peugeot
    Hello Karl,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that the car was just what you needed. At Sherwoods Durham Peugeot, we strive to ensure our customers find the perfect fit for their mobility needs, and your feedback reassures us that we're on the right track. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson Communications Co-ordinator
  • Rating 5.0
    Nigel was very helpful explained all about the mobility scheme and was very understanding
    Response from Sherwoods Durham Peugeot
    Dear Judith,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Nigel was able to assist you effectively and provide a clear explanation of the Motability Scheme. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Sherwoods Durham Peugeot. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 4.0
    Excellent from start to finish
    Response from Sherwoods Durham Peugeot
    Hello Robert,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you had an excellent experience from start to finish at Sherwoods Durham Peugeot. Your feedback is incredibly valuable to us, and we're always striving to provide the best service possible. If there's anything specific you think we could improve on to make your experience a 5-star one, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 3.0
    Very disappointed as they did not replace the worn tyres. I dint know they needed replacing till they informed me I carnt understand why they would inform me but not replace them on the service
    Response from Sherwoods Durham Peugeot
    Hello Deborah,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced regarding the tyre replacement during your service. Your safety and satisfaction are our top priorities, and we regret that we did not meet your expectations in this instance.

    We understand how important it is to have clear communication and efficient service, and we are looking into how this oversight occurred. Please feel free to reach out to me directly (sue.wilson@sherwoodsgroup.co.uk) so we can discuss this matter further and find a suitable resolution for you.

    We appreciate your feedback as it helps us improve our services. Thank you for bringing this to our attention.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Professional from time I walked in.
    Response from Sherwoods Durham Peugeot
    Hi Paul,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service professional from the moment you walked in. At Sherwoods Durham Peugeot, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Knowledgeable, made the process very easy as this was the first time I had applied.
    Response from Sherwoods Durham Peugeot
    Hello Lorraine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable and that we could make the process easy for you, especially as it was your first time applying. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Spot on good communication and fast service
    Response from Sherwoods Durham Peugeot
    Dear Gloria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with our communication and the speed of our service. At Sherwoods Durham Peugeot, we strive to provide the best experience possible for our customers, and your feedback is incredibly valuable to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 4.0
    Was a very pleasant experience and very helpful staff
    Response from Sherwoods Durham Peugeot
    Dear Wendy,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience and found our staff to be helpful during your visit to Sherwoods Durham Peugeot. Your positive comments are greatly appreciated and will be shared with our team.

    We are always striving to enhance our services and ensure a five-star experience for all our customers. If you have any additional feedback or suggestions on how we can improve, please feel free to let us know.

    Thank you once again for your review, and we look forward to welcoming you back in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Excellent customer service
    Response from Sherwoods Durham Peugeot
    Hello Brian

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service at Sherwoods Durham Peugeot. Our team is dedicated to providing the best possible service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Car was ready pretty quickly and got a list of jobs done. No complaints at All
    Response from Sherwoods Durham Peugeot
    Hi Gerard,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you were pleased with the quick turnaround and the work completed on your vehicle. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again at Sherwoods Durham Peugeot.

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    They could not be more helpful. Very good experience.
    Response from Sherwoods Durham Peugeot
    Hi Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us and that our team was able to be so helpful. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 5.0
    Fantastic experience. Joshua did an excellent job in helping us choose the right car for us.
    Response from Sherwoods Durham Peugeot
    Hello Summah,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a fantastic experience and that Joshua was able to assist you in finding the perfect car. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Sue Wilson
    Communications Co-ordinator
  • Rating 4.0
    Overall a good experience. Staff very pleasant and helpful.
    Response from Sherwoods Durham Peugeot
    Hello Joanne,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a good experience and found our staff pleasant and helpful. Your satisfaction is important to us, and we are always striving to provide the best service possible. If there is anything more we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back to Sherwoods Durham Peugeot in the future.

    Best regards,
    Sue Wilson
    Communications Co-ordinator

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