Motability Scheme at Pulman Škoda Durham

4.9
Rating 4.9
(160 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Broomside Park
Belmont Industrial Estate
Durham DH1 1HP
GB
Phone Number
Call Pulman Škoda Durham on 0191 383 7500
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Christopher Robinson
  • David Nichols
  • Alex Bowden
  • Joanne Ackroyd
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Emma Bainbridge
  • Jillian Morris
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Škoda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Škoda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Pulman Škoda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pulman Škoda Durham on 01913837500 to make an appointment with our Motability specialist.

Reviews at Pulman Škoda Durham

  • Rating 5.0
    Really good
    Response from Pulman Škoda Durham
    Thank you for your 5-star rating, Keith. We're glad to have been of service!
  • Rating 5.0
    Absolutely excellent
    Response from Pulman Škoda Durham
    Thank you for your 5-star review, John. Have a nice day!
  • Rating 5.0
    Couldn’t have asked for a better sales man Dave was really helpful and friendly
    Response from Pulman Škoda Durham
    It's great to see that you would rate us as 5 stars Darren, thank you so much for taking the time to leave us this fantastic feedback!
  • Rating 5.0
    Jo was amazing, she was extremely kind and helpful, there was no pressure to go for a certain vehicle and she allowed me all the time I wanted to decide. She was always on hand to answer questions and concerns I had.

    I was treated like an individual and not just another sale, Jo went out if her way multiple times to get answers for me and ask questions that i needed answers to. She gave me plenty of time in the showroom and took the time to allow me to tend to my son and help when needed.

    100% would recommend Skoda Durham, and Jo herself.

    The new Elroq is amazing and would 100% recommend if you are considering electric.

    Thank you for my new vehicle!
    Response from Pulman Škoda Durham
    Thank you so much for your kind words! We are so happy to hear that Jo was able to provide you with such excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good communication from the off and really easy to deal with. Alex is very polite and knows his stuff.
    Highly recommended
    Response from Pulman Škoda Durham
    Thank you for taking the time to write this wonderful review. We're so glad to hear that you were pleased with the level of service that you received from Alex. Thanks for choosing Pulman Skoda Durham!
  • Rating 5.0
    From walking in to collecting my car the sale experience was made easy
    Response from Pulman Škoda Durham
    Hello Anthony, thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Brilliant nothing a problem happy to help
    Response from Pulman Škoda Durham
    That's great, Michael. We're thrilled to see that you enjoyed your visit at Pulman Skoda Durham!
  • Rating 5.0
    Great experience, awesome help.
    Thanks David Nicols
    Response from Pulman Škoda Durham
    Thank you so much for your kind words! We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good Very professional 👏
    Response from Pulman Škoda Durham
    Thank you for your feedback, Keith. We pride ourselves on treating our customers with respect and professionalism at all times. We hope to welcome you back to Pulman in the future!
  • Rating 4.0
    It.
    Was very good, but it would have made life a lot easier for us. If there was a pickup and drop off service as I do not drive and I. Rely on carers to drive my sun's car
    Response from Pulman Škoda Durham
    Thank you very much for leaving us a review, your feedback is extremely important to us.
  • Rating 5.0
    Friendly, caring and very knowledgeable
    Response from Pulman Škoda Durham
    Hi Kieran! Thank you for your kind words, we're glad to have been of service!
  • Rating 5.0
    Alex was very helpful 5 stars for him couldn’t d of done enough for us
    Response from Pulman Škoda Durham
    Hi Paula, thank you for choosing Pulman Skoda for your Motability car! Have a lovely day!
  • Rating 5.0
    Fantastic service by Alex help us in every possible way
    Response from Pulman Škoda Durham
    Thank you for taking the time to write this wonderful review. We're so glad to hear that you were pleased with the level of service that you received courtesy of Alex at Skoda Durham. Many thanks, John!
  • Rating 5.0
    Expert and friendly service received.

    Brian H.
    Response from Pulman Škoda Durham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Easy,professional advice ,first class experience
    Response from Pulman Škoda Durham
    Thank you for your kind words. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very professional informative friendly showed all aspects of the car
    Response from Pulman Škoda Durham
    Thank you for your review, we pride ourselves on our customer service and are glad to hear about your fantastic experience!
  • Rating 5.0
    Excellent service from start to finish. We would especially like to thank Alex for keeping us updated at every step of the way
    Response from Pulman Škoda Durham
    Thank you for choosing us for your Motability car. We look forward to seeing you again.
  • Rating 5.0
    Great professional people and so friendly and helpful best handover I have experienced
    Response from Pulman Škoda Durham
    Hi David, thank you for your review. We pride ourselves on providing a fantastic customer experience. Thank you for choosing Pulman!
  • Rating 5.0
    Very good
    Response from Pulman Škoda Durham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Efficient service and friendly staff
    Response from Pulman Škoda Durham
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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