Motability Scheme at Pulman Škoda Durham

4.9
Rating 4.9
(167 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Broomside Park
Belmont Industrial Estate
Durham DH1 1HP
GB
Get directions
Phone Number
Call Pulman Škoda Durham on 0191 383 7500
0191 383 7500
0191 383 7500
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Christopher Robinson
  • David Nichols
  • Alex Bowden
  • Joanne Ackroyd
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Emma Thompson
  • Jillian Morris
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Škoda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Škoda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Pulman Škoda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pulman Škoda Durham on 01913837500 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Pulman Škoda Durham

  • Rating 5.0
    Great friendly dealer.
    Response from Pulman Škoda Durham
    Hello Joe,

    Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our team at Pulman Škoda Durham. Providing friendly and helpful service is always our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Alex was absolutely fantastic could not have been more helpful
    Response from Pulman Škoda Durham
    Hi Michael,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Alex provided you with such a fantastic experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again.

    Best regards,
    The Motability Team at Pulman Škoda Durham
  • Rating 5.0
    Excellent very helpful
    Response from Pulman Škoda Durham
    Hi Glynn,

    Thank you so much for your review! We're thrilled to hear that you found our service very helpful. At Pulman we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pulman Škoda Durham
  • Rating 5.0
    Very easy
    Nice place
    Nice staff
    Nice cafe
    Nice car
    V happy
    Response from Pulman Škoda Durham
    Hello Thomas,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you enjoyed your experience with us at Pulman Škoda Durham. Your satisfaction is our top priority, and your kind words mean a lot to us.

    We look forward to welcoming you back soon!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Brilliant service
    Response from Pulman Škoda Durham
    Hello Lewis,

    Thank you so much for your review! We are thrilled to hear that you had a brilliant experience at Pulman Škoda Durham. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Fast & efficient service
    Response from Pulman Škoda Durham
    Hello Lee,

    Thank you for your 5-star review! We are thrilled to hear that you found our service fast and efficient. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations.

    If there's anything else we can assist you with in the future, please don't hesitate to get in touch.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    EXCELLENT! 👍
    Response from Pulman Škoda Durham
    Hello Trevor,

    Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with us at Pulman Škoda Durham.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Really good
    Response from Pulman Škoda Durham
    Thank you for your 5-star rating, Keith. We're glad to have been of service!
  • Rating 5.0
    Absolutely excellent
    Response from Pulman Škoda Durham
    Thank you for your 5-star review, John. Have a nice day!
  • Rating 5.0
    Couldn’t have asked for a better sales man Dave was really helpful and friendly
    Response from Pulman Škoda Durham
    It's great to see that you would rate us as 5 stars Darren, thank you so much for taking the time to leave us this fantastic feedback!
  • Rating 5.0
    Jo was amazing, she was extremely kind and helpful, there was no pressure to go for a certain vehicle and she allowed me all the time I wanted to decide. She was always on hand to answer questions and concerns I had.

    I was treated like an individual and not just another sale, Jo went out if her way multiple times to get answers for me and ask questions that i needed answers to. She gave me plenty of time in the showroom and took the time to allow me to tend to my son and help when needed.

    100% would recommend Skoda Durham, and Jo herself.

    The new Elroq is amazing and would 100% recommend if you are considering electric.

    Thank you for my new vehicle!
    Response from Pulman Škoda Durham
    Thank you so much for your kind words! We are so happy to hear that Jo was able to provide you with such excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good communication from the off and really easy to deal with. Alex is very polite and knows his stuff.
    Highly recommended
    Response from Pulman Škoda Durham
    Thank you for taking the time to write this wonderful review. We're so glad to hear that you were pleased with the level of service that you received from Alex. Thanks for choosing Pulman Skoda Durham!
  • Rating 5.0
    From walking in to collecting my car the sale experience was made easy
    Response from Pulman Škoda Durham
    Hello Anthony, thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Brilliant nothing a problem happy to help
    Response from Pulman Škoda Durham
    That's great, Michael. We're thrilled to see that you enjoyed your visit at Pulman Skoda Durham!
  • Rating 5.0
    Great experience, awesome help.
    Thanks David Nicols
    Response from Pulman Škoda Durham
    Thank you so much for your kind words! We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good Very professional 👏
    Response from Pulman Škoda Durham
    Thank you for your feedback, Keith. We pride ourselves on treating our customers with respect and professionalism at all times. We hope to welcome you back to Pulman in the future!
  • Rating 4.0
    It.
    Was very good, but it would have made life a lot easier for us. If there was a pickup and drop off service as I do not drive and I. Rely on carers to drive my sun's car
    Response from Pulman Škoda Durham
    Thank you very much for leaving us a review, your feedback is extremely important to us.
  • Rating 5.0
    Friendly, caring and very knowledgeable
    Response from Pulman Škoda Durham
    Hi Kieran! Thank you for your kind words, we're glad to have been of service!
  • Rating 5.0
    Alex was very helpful 5 stars for him couldn’t d of done enough for us
    Response from Pulman Škoda Durham
    Hi Paula, thank you for choosing Pulman Skoda for your Motability car! Have a lovely day!
  • Rating 5.0
    Fantastic service by Alex help us in every possible way
    Response from Pulman Škoda Durham
    Thank you for taking the time to write this wonderful review. We're so glad to hear that you were pleased with the level of service that you received courtesy of Alex at Skoda Durham. Many thanks, John!

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