Motability Scheme at Pulman Škoda Durham

4.9
Rating 4.9
(189 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Broomside Park
Belmont Industrial Estate
Durham DH1 1HP
GB
Get directions
Phone Number
Call Pulman Škoda Durham on 0191 383 7500
0191 383 7500
0191 383 7500
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Christopher Robinson
  • David Nichols
  • Alex Bowden
  • Joanne Ackroyd
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Emma Thompson
  • Jillian Morris
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Škoda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Škoda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Pulman Škoda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pulman Škoda Durham on 01913837500 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Pulman Škoda Durham

  • Rating 5.0
    Had a courtesy car waiting for me
    Have excellent cafe if you need to wait which is complimentary when you are having a service . Sent me text with the outcome of the check . Brilliant would go there again
    Response from Pulman Škoda Durham
    Hi Karen,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience at Pulman Škoda Durham. We're so pleased that our communication and service met your expectations.

    Your kind words and perfect rating mean a lot to us, and we're delighted to hear that you would choose to visit us again. If there's anything more we can do for you in the future, please don't hesitate to let us know.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Very nice and pleasant talked through and explained everything
    Response from Pulman Škoda Durham
    Hi Colin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a pleasant experience and that everything was explained clearly during your visit. Your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to get in touch. Thank you for choosing Pulman.

    Best regards,
    Pulman Škoda Durham
  • Rating 5.0
    Great thankyou
    Response from Pulman Škoda Durham
    Thank you so much, Gordon, for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with us at Pulman Škoda Durham. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards,
    Pulman Skoda Durham
  • Rating 5.0
    Theo was so helpful and really couldn’t of asked for anything more
    Response from Pulman Škoda Durham
    Hi Amanda,

    Thank you so much for taking the time to share your feedback! We are thrilled to hear that Theo was able to assist you so effectively and that you had such a positive experience with us at Pulman Škoda Durham. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Pulman Škoda Durham Team
  • Rating 5.0
    Alex the Motability representative was very helpful throughout the whole process. Polite and courteous and no request was a problem.
    Response from Pulman Škoda Durham
    Hi Lynn,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Alex was able to assist you effectively and that you found the experience with our Motability Scheme to be positive. Your kind words about his politeness and willingness to help are greatly appreciated and will certainly be passed along to him.

    At Pulman Škoda Durham, we strive to provide exceptional service to all our customers, and it is rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pulman Škoda Durham Team
  • Rating 5.0
    Very knowledgeable
    Response from Pulman Škoda Durham
    Hi Lucy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very knowledgeable. Providing excellent service and expertise is something we strive for every day, and it's fantastic to know that we met your expectations.

    We look forward to seeing you again in the future.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Efficient and pleasant
    Response from Pulman Škoda Durham
    Hello Rachael,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and pleasant. Our team at Pulman Škoda Durham is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Very happy did what was need and more thanks
    Response from Pulman Škoda Durham
    Hi Bradley,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you are very happy with our service and that we were able to meet and exceed your expectations. Your satisfaction is our top priority, and it’s wonderful to know that we could assist you effectively. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pulman Škoda Durham.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Faultless from start to finish

    Definitely will use them again .
    Response from Pulman Škoda Durham
    Hi Peter,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was faultless from start to finish. It's fantastic to know that you plan to use our services again in the future. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Brilliant from start to finish.
    Response from Pulman Škoda Durham
    Hello Carl,

    Thank you for your wonderful review! We're thrilled to hear that you had a brilliant experience from start to finish at Pulman Škoda Durham. Providing exceptional service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Friendly explained everything about the car and what it all entailed will definitely be back
    Response from Pulman Škoda Durham
    Hello Suzanne,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team friendly and that everything about the car was clearly explained. It's fantastic to know that you had a positive experience with us at Pulman Škoda Durham. We look forward to welcoming you back in the future. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Very helpful thank you for your input
    Response from Pulman Škoda Durham
    Hi James,

    Thank you for your positive review! We're thrilled to hear that you found our service helpful. At Pulman Škoda Durham, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Great Experience with Pullman.
    Response from Pulman Škoda Durham
    Hi Joe,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a great experience at Pulman Škoda Durham. Your positive feedback and perfect rating mean a lot to our team, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Lovely straight forward sale. Great staff . Alex Bowden dealt with us . He was great very knowledgeable and patient with us a credit to Pullman's x
    Response from Pulman Škoda Durham
    Hi Spencer,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a lovely experience with us. Alex is indeed a valuable member of our team, and we're delighted to know he provided you with knowledgeable and patient service. Your kind words are greatly appreciated and will be shared with the team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pulman Škoda Durham.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Joanne was great very friendly guy me at ease and discussed everything
    Response from Pulman Škoda Durham
    Hi Suzanne,

    Thank you so much for taking the time to leave us your review! We are thrilled to hear that Joanne was able to make you feel at ease and provided you with a friendly and informative experience. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Pulman Škoda Durham.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Very helpful and made me a latte and told me how it works very happy thank you
    Response from Pulman Škoda Durham
    Hello James,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service helpful and enjoyed the latte. It's always our goal to ensure our customers have a positive experience, and we're delighted to know we met your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Excellent service, the work was carried out quickly and efficiently. The staff were friendly and helpful. I couldn’t ask for more
    Response from Pulman Škoda Durham
    Hello Dominic,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Pulman Škoda Durham. It's great to know that our team was able to provide quick and efficient service, and that you found our staff friendly and helpful. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible.

    If there's anything we can do for you in the future, please don't hesitate to get in touch!

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    I had an excellent experience from start to finish. Dave was very welcoming and very helpful throughout the whole process. I would highly recommend Pulman Škoda Durham l.
    Response from Pulman Škoda Durham
    Hi Tom,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had an excellent experience from start to finish. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to get in touch.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Yes Joanne is very helpful and easily to communicate and explained, offered us to drive test to see how I felt but love it
    Response from Pulman Škoda Durham
    Hello Julie,

    Thank you so much for your 5-star review! We are thrilled to hear that Joanne was able to assist you effectively and make your experience with us a positive one. It's great to know that you enjoyed the test drive and felt comfortable with the process. If you have any questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Pulman Škoda Durham Team
  • Rating 5.0
    Enjoyable experience. Salesman was very friendly and knowledgeable
    Response from Pulman Škoda Durham
    Hi Karen,

    Thank you for taking the time to share your experience with us at Pulman Škoda Durham. We are thrilled to hear that you had an enjoyable experience and that our salesman was able to provide you with friendly and knowledgeable service. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you need any assistance in the future, please don't hesitate to get in touch. We look forward to seeing you again!

    Best regards,
    The Pulman Škoda Durham Team

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