Motability Scheme at Pulman Škoda Durham

4.8
Rating 4.8
(91 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Broomside Park
Belmont Industrial Estate
Durham DH1 1HP
GB
Phone Number
Call Pulman Škoda Durham on 0191 383 7500
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Malcolm Galston
  • David Nichols
  • Alex Bowden
  • Joanne Ackroyd
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Emma Bainbridge
  • Blayne Fitzjohn
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Škoda Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Škoda Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Pulman Škoda Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pulman Škoda Durham on 01913837500 to make an appointment with our Motability specialist.

Reviews at Pulman Škoda Durham

  • Rating 5.0
    Excellent customer service
    Response from Pulman Škoda Durham
    Hi Clifford, thank you for the fantastic five-star review! Happy driving!
  • Rating 5.0
    .
    Response from Pulman Škoda Durham
    Hi Connor, thank you for taking the time to leave a five-star review! Thank you for choosing Pulman.
  • Rating 5.0
    I'm so pleased with the service from Joanne.
    She was so helpful and put me at ease so I could ask anything I needed to. I purchased a motability car for the first time and she made the transition seamless. Can't thank her enough and I'm so impressed with my car.
    Response from Pulman Škoda Durham
    Hi Danielle, thank you for taking the time to leave a fantastic five-star experience for Pulman Skoda Durham with Joanne, we will be sure to pass on your kind comments to Joanne. Have a great day.
  • Rating 5.0
    Amazing service by all those involved - especially Alex who made my experience a 10/10, he went above and beyond.
    Response from Pulman Škoda Durham
    Hi Alexandra, thank you for taking the time to leave a five-star review! We will pass on your kind comments to Alex and the team. We hope to see you again soon at Pulman Skoda Durham. Thank you.
  • Rating 5.0
    Well done
    Response from Pulman Škoda Durham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service from start to finish and a big thankyou to Alex on the motorbilty side
    Response from Pulman Škoda Durham
    Hi William, thank you so much for your kind words! We are so happy to hear that William was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Your company could teach others about great efficiency and customer service.
    Response from Pulman Škoda Durham
    Hi Rachael, thank you for the five-star review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to Pulman Skoda Durham soon. Have a fantastic day!
  • Rating 5.0
    Great experience lovely and friendly. Really helpful explained everything made my hole experience a joyful and easy
    Response from Pulman Škoda Durham
    Hi Olivia, thank you for taking the time to leave a fantastic five-star review. We hope to see you again soon at Pulman Škoda Durham. Thank you for choosing Pulman.
  • Rating 5.0
    Dave was brilliant helped in every way he could nothing was to much for him to sort Thankyou
    Response from Pulman Škoda Durham
    Hi Demi-lea, thank you so much for your kind words! We are so happy to hear that Dave was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service from start to finish. A very pleasant experience all round. Joanne really knew her stuff, and was extremely patient with us. Now we’re just looking forward to when we can collect the car.
    Response from Pulman Škoda Durham
    Hi John, thank you for taking the time to leave a five-star review! We are glad you received a fantastic customer experience and we will pass your kind comments onto Joanne. Thank you for choosing Pulman.
  • Rating 5.0
    First class work and customer service
    Response from Pulman Škoda Durham
    Hi Karen, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Skoda Durham. Thank you.
  • Rating 5.0
    Lovely gentleman who did my hand over with ease and explained everything about the technology plus he explained about the service guidelines
    Response from Pulman Škoda Durham
    Hi Julie, thank you for taking the time to leave a fantastic five-star review! We hope to see you again soon at Pulman Skoda Durham. Thank you.
  • Rating 5.0
    Excellent customer service
    Response from Pulman Škoda Durham
    Hi Brenda, thank you or taking the time to leave a five-star review! We hope to see you again soon at Pulman Škoda Durham. Thank you.
  • Rating 2.0
    Took car in at 8.45am and wasn't finished until 4.45pm! Offered me a courtesy car, a caddy WITHOUT a ramp!!!
    Response from Pulman Škoda Durham
    Hi Syrina, we are so sorry to hear about your recent experience. We have passed your comments onto the site manager at Pulman Skoda Durham to investigate this matter further. If you have any issues in the meantime, could you please email enquiries@pulmanskoda.co.uk. Thank you.
  • Rating 5.0
    Brea is an excellent Salesperson/Motability Specialist, she’s a great asset to the company.
    Response from Pulman Škoda Durham
    Hi Janis, thank you for taking the time to leave a five-star review! We are glad you received a fantastic customer experience and we will pass your comments onto Brea. Have a great day!
  • Rating 5.0
    Great customer service
    Response from Pulman Škoda Durham
    Hi Tony, thank you for the fantastic five-star review! Have a great day.
  • Rating 5.0
    As expected thourely professionals
    Response from Pulman Škoda Durham
    Hi Lesley, thank you for the five-star review! We really appreciate you taking the time to leave a five-star review. We look forward to welcoming you back to the business again soon. Thank you.
  • Rating 5.0
    Superb customer awareness! Alex was most helpful and accomadating dealing with my questions in a professional but friendly manner...he made everything easy..thank you..
    Response from Pulman Škoda Durham
    Hi Jim, thank you for taking the time to leave a fantastic five-star review! We will pass on your kind comments to Alex and we hope to see you again soon at Pulman Skoda Durham. Thank you!
  • Rating 5.0
    Excellent
    Response from Pulman Škoda Durham
    Hi Michelle, thank you for the five-star review! We hope to see you again soon at Pulman Skoda Durham. Thank you.
  • Rating 5.0
    Alex was a pleasure to deal with and very good at keep me informed will definitely goto skoda again
    Response from Pulman Škoda Durham
    Hi Mandy, thank you for the fantastic five-star review! We will pass your comments onto Alex and we hope to see you again soon at Pulman Skoda Durham. Thank you.

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