Motability Scheme at Vertu Ford Durham
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Ford Durham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Ford Durham can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Ford Durham on 01916394833 to make an appointment with our Motability specialist.
Contact information
Address
High Street
Carrville
Durham DH1 1AU
GB
Phone Number
Call Vertu Ford Durham on 0191 639 4833
0191 639 4833
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- David Skeen
- Alexander Murphy
- Victoria Stubbs
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 17:45 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 17:45 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 17:45 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Nigel Pigford
- Alex Tonge
- Mitchell Hayes
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Ford Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Ford Durham
- Rating 4.0Apr 2, 2025Totally professional and courteous at all times kept me up to date with the progress of my serviceResponse from Vertu Ford DurhamApr 2, 2025Good afternoon Kenneth. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.
- Rating 5.0Mar 20, 2025Everything explained and contact made as and when necessary very friendly staff.Response from Vertu Ford DurhamMar 20, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 18, 2025Excellent helpful, courteous and professional serviceResponse from Vertu Ford DurhamMar 18, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Mar 17, 2025Very straight forward and quickly done while I waitedResponse from Vertu Ford DurhamMar 17, 2025Good afternoon Beth. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 12, 2025Outstanding from start to finish, definitely recommendResponse from Vertu Ford DurhamMar 12, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Mar 11, 2025Very helpful, polite and efficient. Even sent me a persònalised video showing me my new car.Response from Vertu Ford DurhamMar 11, 2025Good afternoon Julie. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 11, 2025Very helpful and politeResponse from Vertu Ford DurhamMar 11, 2025Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 10, 2025ExcellentResponse from Vertu Ford DurhamMar 10, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Mar 5, 2025The salesman at the dealership was very patient, helpful and knowledgable. I would highly recommend them.Response from Vertu Ford DurhamMar 5, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Feb 27, 2025David Skeen was fantastic best person ever a true sales man but with a conscience very hard to find like a diamondResponse from Vertu Ford DurhamFeb 27, 2025Hi Christopher, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Feb 27, 2025Good atmosphere and welcomingResponse from Vertu Ford DurhamFeb 27, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 18, 2025Very helpful,,well done.Response from Vertu Ford DurhamFeb 19, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Feb 14, 2025Very polite and welcomingResponse from Vertu Ford DurhamFeb 14, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 13, 2025Customer service second to none especially DavidResponse from Vertu Ford DurhamFeb 13, 2025Good afternoon Elizabeth. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Feb 13, 2025David SKEEN was fantastic friendly helpful nothing was too much troubleResponse from Vertu Ford DurhamFeb 13, 2025Good afternoon Christopher. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jan 24, 2025Absolutely fantastic service from david highly recommended him explained everything kept myself up to date with everything Julie anthonypaul CummingsResponse from Vertu Ford DurhamJan 24, 2025Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 5.0Jan 24, 2025ExcellentResponse from Vertu Ford DurhamJan 24, 2025Hi Peter, thank you for taking the time to leave us this wonderful 5 star review! We hope to see you again in the future! Kind regards, Kerry
- Rating 5.0Jan 23, 2025Excellent serviceResponse from Vertu Ford DurhamJan 23, 2025Good afternoon, Barry . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 18, 2024Very professional easy to speak toResponse from Vertu Ford DurhamDec 18, 2024Good morning, Charles. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 11, 2024Heda was excellent from start to finish explained everything in full detail.Response from Vertu Ford DurhamDec 11, 2024Hi Carole, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith