Motability Scheme at Bristol Street Motors Ford Durham

4.7
Rating 4.7
(289 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Ford Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Durham on 01916394833 to make an appointment with our Motability specialist.

Contact information

Address
High Street
Carrville
Durham DH1 1AU
GB
Phone Number
Call Bristol Street Motors Ford Durham on 0191 639 4833
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • David Skeen
  • Heda Ali
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 17:45
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Alex Tonge
  • Mitchell Hayes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Durham

  • Rating 5.0
    Quick and easy drop off and pick up for a service, great customer service and great communication throughout.
    Response from Bristol Street Motors Ford Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Excellent
    Response from Bristol Street Motors Ford Durham
    Hi Dee, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Great service. Very knowledgeable staff
    Response from Bristol Street Motors Ford Durham
    Hi Stacey, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent
    Response from Bristol Street Motors Ford Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very polite and friendly
    Response from Bristol Street Motors Ford Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Prompt collection. Video of service received.
    Response from Bristol Street Motors Ford Durham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Fantastic from to to finish and beyond shouldn’t have any questions about my new car. Great communication and helped to find a car early
    Response from Bristol Street Motors Ford Durham
    Hi Thomas, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very quick and reliable service
    Response from Bristol Street Motors Ford Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 4.0
    Quite good
    Response from Bristol Street Motors Ford Durham
    Good afternoon, Brendan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Great service
    Response from Bristol Street Motors Ford Durham
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    I had to wait a while for the appointment but when I went the experience was simple and easy. The staff were very professional and friendly, and made the whole experience simple.
    Response from Bristol Street Motors Ford Durham
    Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very friendly polite and efficient from start to finish
    Response from Bristol Street Motors Ford Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very good and professional
    Response from Bristol Street Motors Ford Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very pleasant helpful salesman very in formative and patient whilst signing up etc
    Response from Bristol Street Motors Ford Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Very good
    Response from Bristol Street Motors Ford Durham
    Hi John, thank you for taking the time to leave us this brilliant 5 star review following your vehicles MOT wit us at Bristol Street Motors Ford Durham! Kind regards, Kerry
  • Rating 5.0
    Very pleasant and explained everything we needed to know
    Response from Bristol Street Motors Ford Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Great attention given to us throughout the experience. David was really knowledgeable and clealy guided us through each step. Kept us upto date and was easily contactable.
    Response from Bristol Street Motors Ford Durham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Excellent attentive staff.
    Response from Bristol Street Motors Ford Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Great service made everything
    So easy. Highly recommended 👌 Dave the mobility advisor
    Could not be more helpful.
    Response from Bristol Street Motors Ford Durham
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    As usual a friendly professional dealership always helpful
    Response from Bristol Street Motors Ford Durham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

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