Motability Scheme at Fred Henderson KGM Durham

4.8
Rating 4.8
(15 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Langley Bridge Garage
Langley Moor
Durham DH7 8JZ
GB
Phone Number
Call Fred Henderson KGM Durham on 0191 384 6319
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Wilkinson
  • Alan Reed

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Christopher Baker
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Accessibility features at Fred Henderson KGM Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Fred Henderson KGM Durham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Fred Henderson KGM Durham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Fred Henderson KGM Durham on 01913846319 to make an appointment with our Motability specialist.

Reviews at Fred Henderson KGM Durham

  • Rating 5.0
    Courtesy customer care above and beyond
  • Rating 5.0
    Only came to look as first time to get a car. Richard was so good taking us through the process and checking I was eligible
  • Rating 5.0
    Alan was absolutely amazing so full of knowledge about the motability scheme.
    Very calming and lovely to speak with made us very welcome.
  • Rating 5.0
    Outstanding service from Alan
    Very friendly and professional all my needs were met with respect ! Thank you
  • Rating 5.0
    Staff were very helpful
  • Rating 5.0
    Gary C
    Above and beyond the call of duty excellent service, outstanding.
  • Rating 5.0
    Great all round service. Including a courtesy car without any notice given 👍👍
  • Rating 5.0
    Extraordinary customer service, thank you Alan & Richard for going above and beyond and sorting out my new car so quickly! Highly recommended.
  • Rating 5.0
    Fantastic staff and quick and easy
  • Rating 5.0
    Brilliant. Organised, friendly, courtesy car with no hassle. Would highly recommend.
    AC
  • Rating 5.0
    Ex customer service with a smile .
  • Rating 5.0
    Grate survives as always
  • Rating 5.0
    Service with a smile
  • Rating 2.0
    After my original complaining about customer service, it wouldappear that "someone" has taken due notice and this time around, have behaved professionally. Even so, I will not be using them again.
  • Rating 5.0
    Kirstie Sutton
    Very pleased with the service from the garage polite and friendly staff

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