Motability Scheme at Stoneacre Kia Durham

4.4
Rating 4.4
(7 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Kia Durham

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Kia Durham on 01913780866 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Sawmills Lane
Brandon
Durham DH7 8AB
GB
Phone Number
Call Stoneacre Kia Durham on 0191 378 0866
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Katie Laverick
  • Richard Murdoch
  • Paul Carmedy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Adam Woodgate
  • Chelsey Summers
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Kia Durham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Kia Durham

  • Rating 5.0
    Excellent service !!!!
    Response from Stoneacre Kia Durham
    Hi Ellie, Thank you very much for leaving Stoneacre Durham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service
    Response from Stoneacre Kia Durham
    Hello Leslie and thank you for very much for your feedback about Stoneacre Durham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Katie is very good would highly recommend
    Response from Stoneacre Kia Durham
    Hi Catherine, Thank you for taking the time to leave Stoneacre Durham this brilliant 5 star review, your comments have been passed to Management to ensure that Katie receives recognition for her fantastic customer service which she provided to you. Thank you again for taking the time to let us know how we did. We hope you have a great day! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful.
    Response from Stoneacre Kia Durham
    Hi John, Thank you very much for leaving Stoneacre Durham a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Kia Durham
    Hi Derek, Thank you for taking the time to review Stoneacre Durham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good and efficient in every way. The best experience in placing a new vehicle order I have had
    Response from Stoneacre Kia Durham
    Hello Marjorie and thank you for taking the time to review Stoneacre Durham. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receives the recognition that they deserve. Kind regards, HM ^ @ Stoneacre Head Office
  • Rating 1.0
    Pretty poor , sadly
    Response from Stoneacre Kia Durham
    Hi Alasdair, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
Displaying reviews 1 - 3 out of the 7 most recent
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