Motability Scheme at Stoneacre Kia Durham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Kia Durham
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Contact Stoneacre Kia Durham on 01913780866 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Sawmills Lane
Brandon
Durham DH7 8AB
GB
Phone Number
Call Stoneacre Kia Durham on 0191 378 0866
0191 378 0866
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Katie Laverick
- Richard Murdoch
- Jack O'Carolan
- Paul Mckeag
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Amanda Rose
- Charlotte Cotter
- Natalie Mcmillan
- Victoria Schofield@Stoneacre.Co.Uk
- Ross Cave
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Kia Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Kia Durham
- Rating 5.0May 12, 2025I dropped the keys off at 9am to a lovely girl on the desk n she phoned me at 2 pm to pick it up now problem, very professional 10/10
- Rating 5.0May 12, 2025Excellent service ..we would highly recommend 😊Response from Stoneacre Kia DurhamMay 13, 2025Hello Mckenzie,
Thank you so much for your wonderful review! We are thrilled to hear that you received excellent service and would highly recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Kia Durham Team - Rating 5.0May 9, 2025Katie provided a excellent service.Response from Stoneacre Kia DurhamMay 12, 2025Dear Mckenzie,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Katie provided you with excellent service. At Stoneacre Kia Durham, we strive to ensure our customers have the best experience possible, and it’s always rewarding to know when we’ve achieved that goal. Your feedback is greatly appreciated and will be shared with Katie and the rest of our team. If there’s anything else we can do for you, please don’t hesitate to reach out.
Best regards,
The Stoneacre Kia Durham Team - Rating 5.0Apr 11, 2025brilliant serviceResponse from Stoneacre Kia DurhamApr 14, 2025Hello Tracey,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you received brilliant service during your visit to Stoneacre Kia Durham. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Kia Durham Team - Rating 5.0Mar 12, 2025Top service and politeResponse from Stoneacre Kia DurhamMar 13, 2025Dear Robert,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you received top service and found our team to be polite during your visit to the Motability Scheme at Stoneacre Kia Durham. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.
Best regards,
The Motability Scheme Team at Stoneacre Kia Durham - Rating 5.0Feb 26, 2025Great and Friendly staff well mannered and polite staffResponse from Stoneacre Kia DurhamFeb 27, 2025Dear Christopher L.,
Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you found our staff at the Motability Scheme at Stoneacre Kia Durham to be great, friendly, well-mannered, and polite. Providing excellent customer service is our top priority, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Stoneacre Kia Durham - Rating 5.0Feb 24, 2025Excellent service all roundResponse from Stoneacre Kia DurhamFeb 25, 2025Dear Tracey H.,
Thank you so much for your wonderful review! We are thrilled to hear that you received excellent service all around at the Motability Scheme at Stoneacre Kia Durham. Our team is dedicated to providing the best possible experience for our customers, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Stoneacre Kia Durham - Rating 5.0Feb 20, 2025Well looked after very polite and helpful helpfulResponse from Stoneacre Kia DurhamFeb 21, 2025Hello Robert T.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt well looked after and found our team to be polite and helpful. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Durham.
Best regards,
The Motability Scheme Team at Stoneacre Kia Durham - Rating 5.0Feb 13, 2025Samantha was just amazing, helped in every way possible and talked us through how everything worked. Delivery was fast and hand off was even fater. I have no complaints.Response from Stoneacre Kia DurhamFeb 14, 2025Hello Michaela R.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Samantha provided you with exceptional service and made the process smooth and informative. It's great to know that the delivery and handoff exceeded your expectations. Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Durham.
Best regards,
Stoneacre Kia Durham Team - Rating 5.0Feb 5, 2025No problems.Response from Stoneacre Kia DurhamFeb 6, 2025Hello Dawn,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with us at Stoneacre Kia Durham. Your feedback is incredibly valuable, and we're delighted to know that everything went smoothly for you. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Kia Durham Team - Rating 5.0Feb 5, 2025Very goodResponse from Stoneacre Kia DurhamFeb 6, 2025Hello Vivian D.,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with us at Stoneacre Kia Durham. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Kia Durham Team - Rating 5.0Jan 20, 2025Andy was knowledgeable supportive and kept us updated
- Rating 5.0Jan 16, 2025Fantastic service fantastic salesman Paul thankyou
- Rating 5.0Dec 24, 2024Team very pleasant & helpfulResponse from Stoneacre Kia DurhamDec 27, 2024Hi Stephen, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 23, 2024Friendly welcoming excellent customer service and explained everything I needed to knowResponse from Stoneacre Kia DurhamDec 27, 2024Hi Kenneth, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 19, 2024The staff, especially Daniel, have all been fantastic.Response from Stoneacre Kia DurhamDec 23, 2024Hi Carol, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 12, 2024ExcellentResponse from Stoneacre Kia DurhamDec 16, 2024Hi Kathleen, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 10, 2024excellent service brilliant customer serviceResponse from Stoneacre Kia DurhamDec 11, 2024Hello Andrea and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 3, 2024The girl I dealt with, Katie, was really friendly and informative. She gave me a great suggestion for an alternative car when the one I went to look at wasn't suitable.Response from Stoneacre Kia DurhamDec 3, 2024Hello Dionne and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 18, 2024Simple and stress free Katie was very informative professional and efficientResponse from Stoneacre Kia DurhamNov 20, 2024Hello Mandy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with us at Stoneacre Kia Durham. Our team strives to provide professional and efficient service, and it's great to know that we met your expectations. Your kind words and perfect rating mean a lot to us. If you ever need anything else or have further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Kia Durham Team