The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Suzuki Durham
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.
Contact Stoneacre Suzuki Durham on 01913780866 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Paul Carmedy
- Georgia Werber
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 17:30 |
Tuesday | 08:30 - 17:30 |
Wednesday | 08:30 - 17:30 |
Thursday | 08:30 - 17:30 |
Friday | 08:30 - 17:30 |
Saturday | 08:30 - 12:30 |
Sunday | Closed |
Motability service specialists:
- Adam Woodgate
- Amanda Rose
Accessibility features at Stoneacre Suzuki Durham
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Suzuki Durham
- Rating 5.0Mar 8, 2024If I could give a 12 I would expect serviceResponse from Stoneacre Suzuki DurhamMar 11, 2024Hello Tina and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 6, 2024All the staff are very friendly and very helpful.Response from Stoneacre Suzuki DurhamMar 8, 2024Hi Julie, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 1, 2024Lovely team and very helpful.
Kept me up to date from the beginning of process made it a very pleasant experienceResponse from Stoneacre Suzuki DurhamMar 4, 2024Hi Sky, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition he deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Feb 19, 2024Staff where fantastic they spoke to my daughter and allowed us the ensure she could transfer from her chair to the car and did not talk down to her or myself as I had no idea about what I really wantedResponse from Stoneacre Suzuki DurhamFeb 20, 2024Hello Sky and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 7, 2024Very helpful great experienceResponse from Stoneacre Suzuki DurhamFeb 8, 2024Hi John, Many thanks for your review. It's great to hear that your visit at Stoneacre Durham went so smoothly. We'll be sure to pass on this positive feedback to the team. If you could share your experience with your friends and family, too, we'd really appreciate it. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 5.0Jan 23, 2024Very helpful spent a lot of time getting the right vehicle. The guy was so patient very well doneResponse from Stoneacre Suzuki DurhamJan 24, 2024Hi Stanley, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 15, 2024BrilliantResponse from Stoneacre Suzuki DurhamJan 16, 2024Hi Martin, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 24, 2023Excellent. Lovely man Paul was. Couldn't of gone any smoother. Thankyou very muchResponse from Stoneacre Suzuki DurhamNov 29, 2023Hi Jacqueline, Thank you for your kind words about Stoneacre Durham. We appreciate you taking the time out to share your experience with us - we will be sure to pass it along to Paul and the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 5.0Oct 26, 2023Really pleased with my new Suzuki car. Paul brought one to my home for me to view and test drive. He showed me all the features of the car and I decided to go for one. On pick up day I was greated warmly and we completed all the paperwork and he introduced me to another member of staff also. Paul helped me to set up the Suzuki app on my phone and then he spent time showing me all the features on my new car and helped me get it ready for a safe and comfortable drive home. Paul really is an exceptional front line member of staff. He gave his upmost attention to ensure I felt comfortable with my knowledge of the car, using excellent attentive and patient communication skills. I look forward to returning for my services, it will be like going to see family. Many thanks for looking after me.Response from Stoneacre Suzuki DurhamOct 27, 2023Hello Clare and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 22, 2023Fantastic service. The only thing that bothers me is the sat nav is so complicated and adding fones also music. Be nice if it was a simple cd playerResponse from Stoneacre Suzuki DurhamOct 24, 2023Hello Robert and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 17, 2023Lovely guy. Great explanation and show of the car and its points. Also of the scheme. I was well impressed, thank you.Response from Stoneacre Suzuki DurhamOct 18, 2023Hi Clare, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the receives the recognition he deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 12, 2023Georgia was a great help from start to finish would definitely recommend her to friends and familyResponse from Stoneacre Suzuki DurhamOct 13, 2023Hi Callum, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 28, 2023The lady was fantastic 5*Response from Stoneacre Suzuki DurhamSep 29, 2023Hi Antony, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 18, 2023Good customer serviceResponse from Stoneacre Suzuki DurhamSep 19, 2023Hi Keith, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 18, 202310 out of 10Response from Stoneacre Suzuki DurhamAug 21, 2023Hello John and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 15, 2023Good services, really pleasant and professional staffResponse from Stoneacre Suzuki DurhamAug 16, 2023Hi Pamela, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 14, 2023Excellent... change over of vehicles was really smooth. Explained what the new items were on the car, and how to use, and also paired my phone. Paul was great, took his time to explain things to me, coz sometimes I need to be told a few times.... Excellent... Will beback in 3 yearsResponse from Stoneacre Suzuki DurhamAug 15, 2023Hi Jannette, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 14, 2023All explained to my satisfaction in a timely professoonal mannerResponse from Stoneacre Suzuki DurhamAug 15, 2023Hi Stephen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 14, 2023Excellent customer service, everything explained fully.Response from Stoneacre Suzuki DurhamAug 15, 2023Hello Diane and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 9, 2023Grt service..Response from Stoneacre Suzuki DurhamAug 10, 2023Hi Paul, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office