Motability Scheme at Stoneacre Suzuki Durham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Suzuki Durham
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.
Contact Stoneacre Suzuki Durham on 01913780866 to make an appointment with our Motability specialist.
Contact information
Address
Sawmills Lane
Brandon
Durham DH7 8AB
GB
Phone Number
Call Stoneacre Suzuki Durham on 0191 378 0866
0191 378 0866
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Kevin Wilson
- Phil Owen
- Paul Carmedy
- Georgia Werber
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Amanda Rose
- Charlotte Cotter
- Natalie Mcmillan
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Suzuki Durham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Suzuki Durham
- Rating 5.0Mar 5, 2025From start to finish the dealership was very helpful and service was top quality.
- Rating 5.0Mar 1, 2025Car was ready when I said I needed itResponse from Stoneacre Suzuki DurhamMar 3, 2025Hello Tracy,
Thank you so much for your wonderful review! We're thrilled to hear that your car was ready exactly when you needed it. At the Motability Scheme at Stoneacre Suzuki Durham, we strive to provide timely and efficient service to all our customers, and your feedback is a great testament to our efforts.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Suzuki Durham - Rating 5.0Feb 24, 2025Very good showed us exactly what every button was forResponse from Stoneacre Suzuki DurhamFeb 25, 2025Dear Judith W.,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at the Motability Scheme at Stoneacre Suzuki Durham. It's great to know that our team was able to clearly explain the functions of every button to you. We strive to provide our customers with the best service possible, and your feedback is truly appreciated.
If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Suzuki Durham - Rating 5.0Feb 20, 2025All staff very professional seem a great team, always pleasantResponse from Stoneacre Suzuki DurhamFeb 21, 2025Hello Donald,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Stoneacre Suzuki Durham to be professional and pleasant. Your kind words and perfect rating mean a lot to us, and we're delighted to know that you had a positive experience with our service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Suzuki Durham Team - Rating 5.0Feb 5, 2025Brilliant customer careResponse from Stoneacre Suzuki DurhamFeb 5, 2025Hello Ian,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our customer care at Stoneacre Suzuki Durham. Providing exceptional service is our top priority, and it's always rewarding to know that our efforts are appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Suzuki Durham Team - Rating 5.0Feb 3, 2025Helpful knowledgeable and attentive staff. Smooth process start to finish. Would highly recommend garage.Response from Stoneacre Suzuki DurhamFeb 4, 2025Dear Rebecca S.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff helpful, knowledgeable, and attentive. It's fantastic to know that your experience with us was smooth from start to finish. Your recommendation means a lot to us, and we are grateful for your support. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Suzuki Durham Team - Rating 5.0Jan 28, 2025Good quality serviceResponse from Stoneacre Suzuki DurhamJan 29, 2025Hello Damien,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you were pleased with the quality of service at Stoneacre Suzuki Durham. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Suzuki Durham Team - Rating 5.0Jan 27, 2025The best over the moon with the carResponse from Stoneacre Suzuki DurhamJan 28, 2025Hi Christopher, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 9, 2024They were very helpful with everything ie doing the application for me and the orderingResponse from Stoneacre Suzuki DurhamDec 10, 2024Hi Stuart, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 2, 2024Response from Stoneacre Suzuki DurhamDec 3, 2024Hello Susan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 11, 2024Excellent, very helpfull and wonderful staff, so experienced would recommend company to anyone.Response from Stoneacre Suzuki DurhamNov 11, 2024Hi Julia, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 28, 2024Easy and stress free from start to finishResponse from Stoneacre Suzuki DurhamOct 29, 2024Hello Sara and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 25, 2024Very helpful and politeResponse from Stoneacre Suzuki DurhamOct 28, 2024Hello Derek and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 9, 2024Lovely people shvana mades us welcome coffee tea did all the work for us and the car is beautifulResponse from Stoneacre Suzuki DurhamOct 10, 2024Hello Angela and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 20, 2024Salesman was calm, friendly, educated and at no point tried to be pushy.Response from Stoneacre Suzuki DurhamSep 23, 2024Hello Troy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 19, 2024Fantastic service staff very friendly and professionalResponse from Stoneacre Suzuki DurhamSep 20, 2024Hello Hilary and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 17, 2024Brilliant service as always the two girls Charlotte and Natalie were amazingResponse from Stoneacre Suzuki DurhamSep 18, 2024Hello Nicholas and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Jul 14, 2024Seened to get everyone to pick their cars up at the same time , should of staggered itResponse from Stoneacre Suzuki DurhamJul 15, 2024Hi Anne, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 3, 2024Lovely dealership. This is my second car from them and I can't fault anything.Response from Stoneacre Suzuki DurhamJul 4, 2024Hello Tamsyn and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 20, 2024Lovely, friendly and very helpful. Went through everything I needed to knowResponse from Stoneacre Suzuki DurhamJun 20, 2024Hi Victoria, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave such a wonderful review for the Motability Scheme at Stoneacre Suzuki Durham. We are thrilled to hear that you found our service to be helpful and of top quality from start to finish. Our team is dedicated to providing the best experience possible, and your feedback truly means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Stoneacre Suzuki Durham