Motability Scheme at Lookers Ford Gateshead

4.8
Rating 4.8
(56 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Eslington Park
Gateshead NE8 2TZ
GB
Phone Number
Call Lookers Ford Gateshead on 0191 357 6966
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Pellegrino
  • Shaun Clapperton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Louise Ruffell
  • Christopher Hodson
  • Peter Brown
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Gateshead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Gateshead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Ford Gateshead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Gateshead on 01913576966 to make an appointment with our Motability specialist.

Reviews at Lookers Ford Gateshead

  • Rating 5.0
    Great customer service helpful and friendly
    Response from Lookers Ford Gateshead
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Fantastic customer service as usual
    Response from Lookers Ford Gateshead
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Fabulous non pushy, efficient and friendly service.
    Response from Lookers Ford Gateshead
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    Excellent Customer Service,from start to finish 👍
    Response from Lookers Ford Gateshead
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Truly Exceptional
    Response from Lookers Ford Gateshead
    Thank you for your high star rating. We are so happy to hear you had such a great experience.
  • Rating 5.0

    Excellent all friendly staff

    Response from Lookers Ford Gateshead
    We pride ourselves on our customer services We are so happy to hear you had such a great experience.
  • Rating 5.0
    Great customer service, Paul Pellegrino was so friendly and knowledgeable.
    Response from Lookers Ford Gateshead
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Mrs E.Harris.
    Very good collection and delivery service..very pleasant driver who collected our car.
    Response from Lookers Ford Gateshead
    Thank you for your high star rating. We pride ourselves on our customer services
  • Rating 5.0
    Never had any problems. Except I started at lookers Sunderland then sent to South shields now gateshead.
    Response from Lookers Ford Gateshead
    Thank you for your high star rating. We are so happy to hear you had such a great experience.
  • Rating 5.0
    Brilliant customer service from shaun/Sean down at the Dunston Ford garage.
    Response from Lookers Ford Gateshead
    Hi Adam, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Shaunreceives recognition for his fantastic customer service which he provided to you. Kind regards,
  • Rating 5.0
    Paul Pellegrino the Motability specialist was excellent at showing me round the controls as the car was a much higher spec to that I am used to because of unavailability of a lot of models. Altogether a very pleasing experience. Would recommend.
    Response from Lookers Ford Gateshead
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Paul receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    Shaun was very helpful and great customer service receptionist was friendly and very helpful
    Response from Lookers Ford Gateshead
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Shaun receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    Excellent customer service by team member Sean/Shaun. Made the process so easy and had everything wrapped up in an hour. Would recommend his to everyone. Well done Sean/Shaun
    Response from Lookers Ford Gateshead
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Shaun receives the recognition he deserves and forward this to the management for you. Thank you
  • Rating 5.0
    Fantastic customer experience once again Paul was helpful and profesional.
    Response from Lookers Ford Gateshead
    Hello Malcolm H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Very good and helpful, even got me on the road faster than I thought
    Response from Lookers Ford Gateshead
    Hello Dominic F.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great service
    Response from Lookers Ford Gateshead
    Thank you for your high star rating.
  • Rating 5.0
    Great service from Paul the Motability Manager.
    Response from Lookers Ford Gateshead
    Hello Elizabeth H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Good customer service
    Response from Lookers Ford Gateshead
    Hello Brian C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great customer service
    Response from Lookers Ford Gateshead
    Hello Georgia F.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Wonderful
    Response from Lookers Ford Gateshead
    Thank you for your high star rating.
Displaying reviews 1 - 3 out of the 20 most recent
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