Motability Scheme at Lookers Ford Gateshead
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Eslington Park
Gateshead NE8 2TZ
GB
Phone Number
Call Lookers Ford Gateshead on 0191 460 7464
0191 460 7464
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Paul Pellegrino
- Bradley Coyne
- Stephanie Curry
- Ellie Eades
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Louise Ruffell
- Christopher Hodson
- Mark Thompson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Ford Gateshead
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Ford Gateshead
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Ford Gateshead can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Ford Gateshead on 01914607464 to make an appointment with our Motability specialist.
Reviews at Lookers Ford Gateshead
- Rating 5.0Mar 18, 2025Appointment was on time Paul who was dealing with us was great and friendly told us what we need to knowResponse from Lookers Ford GatesheadMar 18, 2025Thank you for the great review and the feedback on Paul, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Ford Gateshead
- Rating 4.0Mar 13, 2025Good service and friendly staffResponse from Lookers Ford GatesheadMar 13, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 11, 2025Paul Pelegríno was very informative and very helpful throughout my whole experience
I would definitely recommend this garage to all my friends and familyResponse from Lookers Ford GatesheadMar 11, 2025Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Mar 10, 2025Amazing team. Always really friendly especially with my sonResponse from Lookers Ford GatesheadMar 11, 2025Hi Harry, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 2.0Mar 3, 2025Ellie was amazing, she responded to any questions promptly. She was friendly, personable and informative. When I attended the dealership to collect the car I was advised they were running a little behind due to absence of a valeter, we were offered to stay at the dealership to come back in an hour. This was totally fine and we chose to leave and we returned an hour later. Ellie talked us through downloading the ford app when at her desk. We were then handed the keys and given a chance to move our things from old car to new car, we then handed keys back and left. We were not sat in the car and shown how to use the technology, due to this we never got the opportunity to see how bad of a job the valet was. Once we got home I realised how bad the final valet of the car was. One of the doors interior and sill was completely forgot about and was filthy. There was a lot of brown dust in the car, residue from stickers was all I’ve drhe car, the frunk and boot were filthy and the attempted buffing of the car was awful due to the leftover dirt residue. Due to my mobility I was unable to clean the car myself so I have had to pay £52 for a through valet. I feel like the car I handed back that was 5 years old was in a better condition than the one I handed in.
Overall I would recommend Ellie as she was great however the final valet really put a dampener on my experience of getting a new car.Response from Lookers Ford GatesheadMar 3, 2025Hello Jayne D,
Thank you for taking the time to leave us a review about your visit. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
Kind regards, - Rating 5.0Feb 14, 2025Was able to check in online.
Was called the day before to confirm attendance. Was given progress throughout the day and telephoned once my car was ready to collect. Fabulous.Response from Lookers Ford GatesheadFeb 15, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Feb 11, 2025Very friendlyResponse from Lookers Ford GatesheadFeb 11, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 11, 2025Very goodResponse from Lookers Ford GatesheadFeb 11, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 10, 2025Couldn't fault the first class service provided by PaulResponse from Lookers Ford GatesheadFeb 11, 2025Thank you for the great review and the feedback on Lookers ford Gateshead, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 10, 2025So friendly and helpful, made this an extremely simple process. Paul the sales person had excellent product knowledge and guided us through the process seamlessly.Response from Lookers Ford GatesheadFeb 11, 2025Hi Vivianne, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards,
- Rating 5.0Feb 8, 2025Very goodResponse from Lookers Ford GatesheadFeb 10, 2025Thank you for your high star rating. Kind regards.
- Rating 5.0Feb 3, 2025Friendly staff, efficient in everything, was notified of progress on service of the car, even had a wash, highly recommendResponse from Lookers Ford GatesheadFeb 4, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 4.0Jan 31, 2025Very pleased with the service I was given.Response from Lookers Ford GatesheadJan 31, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 29, 2025Lovely staff, kept me informed throughout the whole process from booking to the hardback of the car.Response from Lookers Ford GatesheadJan 29, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 25, 2025It was excellent.Everthing went smoothly.Response from Lookers Ford GatesheadJan 25, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 24, 2025Response from Lookers Ford GatesheadJan 24, 2025Thank you for your high star rating - we're glad to have been of service!
- Rating 5.0Jan 13, 2025Excellent serviceResponse from Lookers Ford GatesheadJan 15, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 13, 2025Excellent serviceResponse from Lookers Ford GatesheadJan 15, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 4.0Jan 9, 2025The customer service staff were friendly enough. However I hadn't been given the correct information when I had previously rung so there was a bit of confusion but was quickly sorted.Response from Lookers Ford GatesheadJan 9, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 11, 2024From the start to finish can't praise Paul high enough kept me informedResponse from Lookers Ford GatesheadDec 16, 2024Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!