Motability Scheme at Lookers Ford Gateshead

4.8
Rating 4.8
(313 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Eslington Park
Gateshead NE8 2TZ
GB
Get directions
Phone Number
Call Lookers Ford Gateshead on 0191 460 7464
0191 460 7464
0191 460 7464
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Pellegrino
  • Bradley Coyne
  • Stephanie Curry
  • Ellie Eades
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Louise Ruffell
  • Christopher Hodson
  • Mark Thompson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Gateshead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Gateshead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Ford Gateshead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Gateshead on 01914607464 to make an appointment with our Motability specialist.

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Reviews at Lookers Ford Gateshead

  • Rating 5.0
    Very helpful and still emailing to make sure we are very happy with the car and asking if we have any questions , steph was a grate help
    Response from Lookers Ford Gateshead
    Hello Jonothan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Lookers Ford Gateshead. It's fantastic to know that Steph was able to assist you effectively and that you are happy with your car. We always strive to ensure our customers feel supported even after their purchase, so it's great to hear that our follow-up emails have been helpful.

    If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help and ensure you continue to enjoy your vehicle.

    Best regards,

    The Lookers Ford Gateshead Team
  • Rating 5.0
    Customer service was excellent, very polite and kept me up to date
    Response from Lookers Ford Gateshead
    Hello Darryn S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service team. Keeping our customers informed and ensuring a polite and helpful interaction is always our top priority. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Gateshead.

    Best regards,
    The Motability Scheme Team at Lookers Ford Gateshead
  • Rating 5.0
    Fantastic services as always
    Response from Lookers Ford Gateshead
    Hello Myles M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive fantastic service from our team at Lookers Ford Gateshead. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible experience for all our customers. If you ever need any assistance or have further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    A great experience from starting the process to getting the keys
    Response from Lookers Ford Gateshead
    Hello James,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a great experience from start to finish. Our team at Lookers Ford Gateshead is dedicated to providing exceptional service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    They were really experienced and efficient no complaints at all
    Response from Lookers Ford Gateshead
    Hello Joanne B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team experienced and efficient. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    Fantastic,very helpful ,Great service.
    Response from Lookers Ford Gateshead
    Hello Michael R.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service fantastic and very helpful. Providing great service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    Very friendly staff
    Response from Lookers Ford Gateshead
    Hello David J.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our staff to be very friendly. Providing excellent customer service is a top priority for us at Lookers Ford Gateshead, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    Handover of old car and pick up of new car was trouble free

    I have been with this dealer for over 20 years
    Response from Lookers Ford Gateshead
    Dear James S.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that the handover of your old car and the pickup of your new car went smoothly. It is always our aim to make the process as trouble-free as possible for our valued customers.

    We truly appreciate your loyalty over the past 20 years. It is customers like you who make our work so rewarding. If there is anything more we can do for you, please do not hesitate to let us know.

    Thank you once again for your kind words and for choosing Lookers Ford Gateshead.

    Best regards,

    Ann
    Lookers Ford Gateshead Team
  • Rating 5.0
    Very helpful and lots of information great service
    Response from Lookers Ford Gateshead
    Hello James H.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful and informative. Providing great service is something we strive for every day, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    From initial contact and all the way through the process the communication and service was excellent
    Response from Lookers Ford Gateshead
    Hello Keith,

    Thank you so much for taking the time to share your experience with us at Lookers Ford Gateshead. We are thrilled to hear that you found our communication and service excellent throughout your journey with us. Your feedback is incredibly valuable and motivates our team to continue delivering the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Gateshead Team
  • Rating 5.0
    Kept informed throughout the process, friendly staff. Vehicle ready in plenty of time
    Response from Lookers Ford Gateshead
    Hello Joshua M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were kept informed throughout the process and found our staff to be friendly. It's great to know that your vehicle was ready in plenty of time. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    Really great service
    Response from Lookers Ford Gateshead
    Hello Tracey,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received great service during your visit to Lookers Ford Gateshead. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    Ellie went above and beyond to help us place our order highly recommend
    Response from Lookers Ford Gateshead
    Hi Tia C.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ellie was able to assist you so effectively and that you were pleased with the service you received. Your recommendation means a lot to us, and we're delighted to have earned your trust. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Ford Gateshead
  • Rating 5.0
    I hate stress but the lady who handle my car was great and stress free made me feel comfortable and relaxed thank you
    Response from Lookers Ford Gateshead
    Hello James,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that your experience with us was stress-free and that our team member made you feel comfortable and relaxed. It's always our goal to provide exceptional service, and we're delighted to know we achieved that during your visit. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    So very helpful and knowledgeable made the whole process a breeze
    Response from Lookers Ford Gateshead
    Hello Paul,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our team helpful and knowledgeable. It's our goal to make the process as smooth as possible for our customers, and we're delighted to know we succeeded in your case. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    Amazing service. Paul has been great with me from start to finish. Thank you
    Response from Lookers Ford Gateshead
    Hello Victoria,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Lookers Ford Gateshead. Paul will be delighted to know that he made a positive impact on your visit from start to finish. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    Paul was very helpful from start to finish very nice man
    Response from Lookers Ford Gateshead
    Dear Paul G.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Lookers Ford Gateshead. It's fantastic to know that Paul was able to assist you from start to finish and that you found him to be very helpful and nice. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Gateshead Team
  • Rating 5.0
    Paul was so friendly explained everything to us super helpful and process took no time at all we receive r new car in a week extremely happy
    Response from Lookers Ford Gateshead
    Thank you for taking the time to leave us this great 5 star review May! Kind regards,
  • Rating 5.0
    First class service.
    Response from Lookers Ford Gateshead
    Dear Lynne R.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received first-class service during your visit to Lookers Ford Gateshead. Our team is dedicated to providing the best experience possible, and your feedback is a testament to their hard work and commitment.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Gateshead Team
  • Rating 5.0
    Good communication from making the appointment to dropping the car off and picking it up.
    Response from Lookers Ford Gateshead
    Hello Andrew M.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive experience with our communication throughout your appointment and vehicle drop-off and pick-up process. Your feedback is incredibly valuable to us, and we're delighted to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Gateshead Team

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