Motability Scheme at Vertu Vauxhall Hexham

Motability Scheme at Vertu Vauxhall Hexham

4.9
Rating 4.9
(18 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Motability Scheme support at Vertu Vauxhall Hexham

Welcome to Motability Scheme at Vertu Vauxhall Hexham

Our trained Motability specialists are here to help you choose a car that meets your needs.

Vertu Vauxhall Hexham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Hexham on 01434430366 to make an appointment with their Motability specialist.

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Contact information

Address
Alemouth Road
0
Hexham NE46 3PJ
GB
Get directions
Phone Number
Call Vertu Vauxhall Hexham on 01434 430366
01434 430366
01434 430366
Website

http://www.bristolstreet.co.uk/motability/vauxhall/

Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Gavin Gray
  • Simon Hunter
  • Daniel Day
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Craig Telfer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Hexham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Hexham

  • Rating 5.0
    Daniel was fantastic and went over and above what we expected. Explained everything is terms we could understand and didn't use jargon. He has also offered his support to us while we transition from petrol to electric.
    Response from Vertu Vauxhall Hexham
    Dear Leonard

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Vertu Vauxhall Hexham. We are thrilled to hear that Daniel provided you with exceptional service and was able to explain everything clearly without using jargon. It's great to know that he has offered his support during your transition from petrol to electric, which can indeed be a significant change.

    Your kind words and perfect rating are greatly appreciated and will be shared with Daniel and the rest of our team. We are committed to providing our customers with the best possible service and support, and your feedback is a testament to our efforts.

    If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Keith
  • Rating 5.0
    Very pleased with the service and dealer.
    Response from Vertu Vauxhall Hexham
    Hello Trevor,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very pleased with the service and your experience at Vertu Vauxhall Hexham. Our team is dedicated to providing the best possible service to all our customers, and your feedback is a great testament to their hard work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent service as always
    Response from Vertu Vauxhall Hexham
    Dear Shirley

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you consistently receive excellent service from us at Vertu Vauxhall Hexham. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    All round excellent service and friendly,we will recommend to friends and family.... Daniel was first rate!
    Response from Vertu Vauxhall Hexham
    Hello Robert,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Hexham. It's fantastic to know that Daniel provided you with first-rate service. Your recommendation to friends and family means a lot to us, and we truly appreciate your support. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 4.0
    Sound
    Response from Vertu Vauxhall Hexham
    Good afternoon Robert. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Very good customer service and communication. Friendly staff and ease of booking the service.
    Response from Vertu Vauxhall Hexham
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Very helpful
    Response from Vertu Vauxhall Hexham
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Superb experience from start to finish Daniel and Elliott both very helpful and knowledgeable
    In Daniel the company has a gem of a salesman
    Response from Vertu Vauxhall Hexham
    Good afternoon, Helen . Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Daniel, Elliott and the team. We hope to see you again soon. Happy motoring, Danielle
  • Rating 5.0
    Friendly professional service
    Response from Vertu Vauxhall Hexham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    In all my time on the motability scheme I have never experienced customer service as good as this. And previous dealerships have been good but Hexham Bristol Street Motors stood out above that
    Response from Vertu Vauxhall Hexham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very helpful
    Response from Vertu Vauxhall Hexham
    Good Morning Susan. Thank you for leaving us this 5 star review. We look forward to seeing you in the future. Kind regards, Danielle
  • Rating 5.0
    Simon did a great un-vail of my new car, after going through all the paperwork. Simon was very helpful and explained all I needed to know in great detail. He also set up my phone and radio stations.
    Response from Vertu Vauxhall Hexham
    Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Simon was a great help with all the whole thing with the paperwork and the car and keeping in touch with us and could not gave done it with out him we love our car
    Response from Vertu Vauxhall Hexham
    Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Very knowledgeable and efficient.
    Everything was explained and made simple to understand.
    Response from Vertu Vauxhall Hexham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    It was simple to do as Simon Hunter is very knowledgeable with the Motability process
    Response from Vertu Vauxhall Hexham
    Thank you so much for your kind words! We are so happy to hear that Simon Hunter was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Simon(I think) was amazing. Walked us through everything and made the whole process a breeze. Can't wait to get the car and finally be able to go out regularly
    Response from Vertu Vauxhall Hexham
    Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Absolutely SUPERB ! SEAMLESS. Applied for car 16th dec 2023 , received car 16th Jan. Absolutely wonderful.
    THANK YOU MOTABILITY !
    20* SERVICE
    Response from Vertu Vauxhall Hexham
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Pleasant people undertook their work on my car in a professional manner. Car was finished before the time I had asked for it back.
    Response from Vertu Vauxhall Hexham
    Good afternoon Jacqueline. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.

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