Motability Scheme at Stoneacre Mazda Gateshead
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 08:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Mazda Gateshead
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Mazda Gateshead can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Mazda Gateshead on 01914615277 to make an appointment with our Motability specialist.
Contact information
Address
Riverside Way
Swalwell
Gateshead NE16 3BL
GB
Phone Number
Call Stoneacre Mazda Gateshead on 0191 461 5277
0191 461 5277
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 08:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 08:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 08:30 - 16:30 |
Motability Scheme specialists:
- Neil Rogerson
- Michael Beattie
- Phil Owen
- Mark Guthrie
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Stephen Smith
- Justin Niblock
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Mazda Gateshead
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Mazda Gateshead
- Rating 5.0Dec 18, 2024Brilliant service - as always.Response from Stoneacre Mazda GatesheadDec 19, 2024Hi Ann, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 25, 2024Mark was amazing.Response from Stoneacre Mazda GatesheadNov 26, 2024Hello Rachael and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 25, 2024Very pleasant and nothing was a botherResponse from Stoneacre Mazda GatesheadNov 26, 2024Hi Susan, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 20, 2024Picked the car up, serviced it, cleaned and brought it back, 5* service!!
Was kept informed about what was happening too with video of service.Response from Stoneacre Mazda GatesheadNov 21, 2024Hello Mary and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Aug 16, 2024Everything was perfect, they collected the car on time and delivered it in the afternoon, so I am very satisfied.
Thank you so muchResponse from Stoneacre Mazda GatesheadAug 19, 2024Hello Mozhgan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Jul 22, 2024They did what they discussed and did it well.
Thank youResponse from Stoneacre Mazda GatesheadJul 23, 2024Hi Charles, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Mar 29, 2024Service was great. Mark Guthrie was very helpful thank youResponse from Stoneacre Mazda GatesheadApr 2, 2024Hi Ali, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Mark, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 20, 2024Mark was absolutely excellent, gave me and my dad lots of detailed information about the cars and sent videos to keep us updated.Response from Stoneacre Mazda GatesheadMar 21, 2024Hi Tia, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 10, 2024Lovely teamResponse from Stoneacre Mazda GatesheadJan 11, 2024Hi Andrew, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 8, 2024Top notch - friendly, helpful and supportive staff who know me by name.Response from Stoneacre Mazda GatesheadJan 9, 2024Hello Ann and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 11, 2023Couldn't have been a better experience. The staff were so helpful and we're very helpful.Response from Stoneacre Mazda GatesheadDec 12, 2023Hi Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 22, 2023Great communication and updatesResponse from Stoneacre Mazda GatesheadNov 23, 2023Hi Kieran, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 2, 2023Fab customer service great atmosphere and helpful.
Only down side was tyre warning light coming on 30miles down he road after leavingResponse from Stoneacre Mazda GatesheadNov 3, 2023Hi Lyn, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Nov 1, 2023Absolutely amazing customer service!
Talked myself and partner through everything! Went for a test drive and when we arrived back to make an order for a mazda, there was a coffee waiting for us both!
Never felt uncomfortable or forced into anything, everything was up to myself and partner.
Thank you Mazda!! See you in JanuaryResponse from Stoneacre Mazda GatesheadNov 2, 2023Hi Kayleigh, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 12, 2023Great jobÙ« Their work was excellent
ThanksResponse from Stoneacre Mazda GatesheadOct 12, 2023Hi Mozhgan, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 4, 2023Excellent customer service.Response from Stoneacre Mazda GatesheadOct 5, 2023Hi Stephen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Oct 3, 2023Mr Earl Lumbard The service was calm reassuring all of my questions were answered in Gateshead first contact was brilliant from Mark but you’re service from the silver link was disrespectful as the salesperson had no time to talk and just walked away maybe they could afford to make no sales or they didn’t want my business i wouldn’t recommend them to any of my friends they were so disrespectful and disgusting I think we have some misunderstandings here my bad experience I sent was with Stone-acre at the SilverLink and not with Stone-acre Gateshead I hope this meets with your approval. I await your earliest response.Response from Stoneacre Mazda GatesheadOct 4, 2023Hi Earl, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 4.0Sep 15, 2023The only quibble I have and why you lost a star, was that the disabled bays were being used by staff. It was spotted by a staff member and they moved one. Great warm welcome, offered a drink, attentive and listened to what we wanted. Great service, lovely car, wasn't rushed and he explained about the scheme. Very happy indeed. Don't think the parking would be an issue again so well done for that too. PAResponse from Stoneacre Mazda GatesheadSep 15, 2023Hi Pamela, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the the feedback. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 12, 2023Fantastic service showed us around car systemResponse from Stoneacre Mazda GatesheadSep 13, 2023Hello Lorna and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 13, 2023From the minute stepping into the dealership I felt at ease, Frank Cruise a very helpful man came to help. Not knowing what we wanted as we came across this dealership we had never thought about Mazda but soon change our minds when viewing the range of cars to choose from from start to finish we were looked after and did not hesitate to return the next day and start the process of purchasing our new car from Stoneacre.
First class service xResponse from Stoneacre Mazda GatesheadJul 14, 2023Hi Rico. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office