Motability Scheme at Stoneacre Mazda Gateshead
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 08:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Mazda Gateshead
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Mazda Gateshead can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Mazda Gateshead on 01914615277 to make an appointment with our Motability specialist.
Contact information
Address
Riverside Way
Swalwell
Gateshead NE16 3BL
GB
Phone Number
Call Stoneacre Mazda Gateshead on 0191 461 5277
0191 461 5277
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 08:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 08:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 08:30 - 16:30 |
Motability Scheme specialists:
- Neil Rogerson
- Michael Beattie
- Phil Owen
- Mark Guthrie
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Stephen Smith
- Justin Niblock
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Mazda Gateshead
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Mazda Gateshead
- Rating 5.0Mar 10, 2025Friendly service, all questions answered
- Rating 5.0Jan 30, 2025Amazing from start to finish.
The guy who looked after me was outstanding on all levels.Response from Stoneacre Mazda GatesheadJan 31, 2025Dear Deborah G.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Stoneacre Mazda Gateshead was amazing from start to finish. It's fantastic to know that our team member provided outstanding service on all levels. Your kind words and perfect rating mean a lot to us and serve as great motivation for our team.
We are committed to delivering exceptional service to all our customers, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme at Stoneacre Mazda Gateshead.
Best regards,
Stoneacre Mazda Gateshead - Rating 5.0Jan 21, 2025Was really helpful and relaxed and really felt welcoming from the man I saw got offered a drink and stuff before eneything else and that's ace to me that's customer care many thanks n danks
- Rating 5.0Dec 30, 2024Michael was very friendly, new his stuff. He talked me through everything. EfficientResponse from Stoneacre Mazda GatesheadDec 31, 2024Hi Stephen, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 18, 2024Brilliant service - as always.Response from Stoneacre Mazda GatesheadDec 19, 2024Hi Ann, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 25, 2024Mark was amazing.Response from Stoneacre Mazda GatesheadNov 26, 2024Hello Rachael and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 25, 2024Very pleasant and nothing was a botherResponse from Stoneacre Mazda GatesheadNov 26, 2024Hi Susan, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 20, 2024Picked the car up, serviced it, cleaned and brought it back, 5* service!!
Was kept informed about what was happening too with video of service.Response from Stoneacre Mazda GatesheadNov 21, 2024Hello Mary and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Aug 16, 2024Everything was perfect, they collected the car on time and delivered it in the afternoon, so I am very satisfied.
Thank you so muchResponse from Stoneacre Mazda GatesheadAug 19, 2024Hello Mozhgan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Jul 22, 2024They did what they discussed and did it well.
Thank youResponse from Stoneacre Mazda GatesheadJul 23, 2024Hi Charles, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Mar 29, 2024Service was great. Mark Guthrie was very helpful thank youResponse from Stoneacre Mazda GatesheadApr 2, 2024Hi Ali, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Mark, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 20, 2024Mark was absolutely excellent, gave me and my dad lots of detailed information about the cars and sent videos to keep us updated.Response from Stoneacre Mazda GatesheadMar 21, 2024Hi Tia, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 10, 2024Lovely teamResponse from Stoneacre Mazda GatesheadJan 11, 2024Hi Andrew, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 8, 2024Top notch - friendly, helpful and supportive staff who know me by name.Response from Stoneacre Mazda GatesheadJan 9, 2024Hello Ann and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 11, 2023Couldn't have been a better experience. The staff were so helpful and we're very helpful.Response from Stoneacre Mazda GatesheadDec 12, 2023Hi Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 22, 2023Great communication and updatesResponse from Stoneacre Mazda GatesheadNov 23, 2023Hi Kieran, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 2, 2023Fab customer service great atmosphere and helpful.
Only down side was tyre warning light coming on 30miles down he road after leavingResponse from Stoneacre Mazda GatesheadNov 3, 2023Hi Lyn, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Nov 1, 2023Absolutely amazing customer service!
Talked myself and partner through everything! Went for a test drive and when we arrived back to make an order for a mazda, there was a coffee waiting for us both!
Never felt uncomfortable or forced into anything, everything was up to myself and partner.
Thank you Mazda!! See you in JanuaryResponse from Stoneacre Mazda GatesheadNov 2, 2023Hi Kayleigh, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 12, 2023Great jobÙ« Their work was excellent
ThanksResponse from Stoneacre Mazda GatesheadOct 12, 2023Hi Mozhgan, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 4, 2023Excellent customer service.Response from Stoneacre Mazda GatesheadOct 5, 2023Hi Stephen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you found our service friendly and that all your questions were answered. At the Motability Scheme at Stoneacre Mazda Gateshead, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Stoneacre Mazda Gateshead