Motability Scheme at Stoneacre Toyota Gateshead
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Toyota Gateshead
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Stoneacre Toyota Gateshead can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Gateshead on 01914140901 to make an appointment with our Motability specialist.
Contact information
Address
Derwenthaugh Road
Swalwell
Gateshead NE16 3BL
GB
Phone Number
Call Stoneacre Toyota Gateshead on 0191 414 0901
0191 414 0901
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Keith Levitt
- David Milburn
- Richard Glasper
- Jonathan Keys
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 17:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Paul Rochester
- Suzie Cranna
- Shaun Mccoy
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Toyota Gateshead
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Toyota Gateshead
- Rating 5.0Apr 11, 2025
As always I am very pleased with the care and attention of all the workers in the Toyota service department.
The mechanics have serviced my car for many years.
I have never had any cause for concern.
You all work to exceptionally high standards and exceed my expectations each time I visit.
You are all very professional , patient , friendly and welcoming, from the booking in of my service with Adam, to Hussain checking me in on the day, and keeping me updated on the progress of my service.
Susie in the service department as always is very attentive , also the Valeters who do an excellent job too.
The service received overall is seamless.
Thank you once again
Kind regards
Dorothy Clark - Rating 5.0Apr 10, 2025Excellent serviceResponse from Stoneacre Toyota GatesheadApr 11, 2025Hello Christopher,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Stoneacre Toyota Gateshead. Our team is dedicated to providing the best experience possible, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Gateshead Team - Rating 5.0Apr 3, 2025Was so easy to book my car in for a service, got a curtesy car,,was informed when my car was ready,,easy pick-up and staff were really helpful and kindResponse from Stoneacre Toyota GatesheadApr 3, 2025Hi Margaret,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found the booking process easy and that our team was able to assist you with a courtesy car.
It's great to know that you felt informed and that the pick-up process was smooth. Our staff always strives to be helpful and kind, and your feedback is truly appreciated. We look forward to welcoming you back to Stoneacre Toyota Gateshead in the future.
Best regards,
The Stoneacre Toyota Gateshead Team - Rating 5.0Mar 3, 2025Came and picked my car up and dropped it back off, which is fantastic. Very friendly and helpful, explained they did. Would recommend them anytimeResponse from Stoneacre Toyota GatesheadMar 4, 2025Hello Jane,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with our pick-up and drop-off service. Our team at the Motability Scheme at Stoneacre Toyota Gateshead always strives to be friendly and helpful, and it's great to know that you found our explanations clear and useful.
Your recommendation means a lot to us, and we're delighted to have earned your trust. If there's anything else we can do for you, please don't hesitate to reach out.
Best wishes,
The Motability Scheme Team at Stoneacre Toyota Gateshead - Rating 4.0Feb 21, 2025Good serviceResponse from Stoneacre Toyota GatesheadFeb 24, 2025Dear Sandra R.,
Thank you for taking the time to leave a review for the Motability Scheme at Stoneacre Toyota Gateshead. We are delighted to hear that you had a good experience with our service. Your feedback is invaluable to us as we strive to provide the best possible service to all our customers.
If there is anything specific you think we could improve on to make your experience even better, please feel free to let us know. We are always looking for ways to enhance our services and ensure complete satisfaction.
Thank you once again for your review, and we hope to see you again soon.
Best regards,
The Motability Scheme Team at Stoneacre Toyota Gateshead - Rating 5.0Feb 6, 2025Very goodResponse from Stoneacre Toyota GatesheadFeb 7, 2025Dear Marion B.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Stoneacre Toyota Gateshead. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Stoneacre Toyota Gateshead Team - Rating 5.0Feb 5, 2025Excellent. Professional, knowledgeable enjoyable experience. A1Response from Stoneacre Toyota GatesheadFeb 6, 2025Hello Deborah,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent and enjoyable experience with us at Stoneacre Toyota Gateshead. Our team takes great pride in providing professional and knowledgeable service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Stoneacre Toyota Gateshead Team - Rating 5.0Jan 13, 2025Absolutely amazing really helpful lots of good advice great jobResponse from Stoneacre Toyota GatesheadJan 14, 2025Hello Gary and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Jan 5, 2025First class service, can't really fault anything.Response from Stoneacre Toyota GatesheadJan 6, 2025Hello Katherine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 23, 2024Extremely helpfulResponse from Stoneacre Toyota GatesheadDec 27, 2024Hello Raymond and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 20, 2024Took our condition & simplified any servicesResponse from Stoneacre Toyota GatesheadDec 23, 2024Hi Carol, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 16, 2024Very fast and easy transition, wouldn’t go anywhere else Toyota service at its bestResponse from Stoneacre Toyota GatesheadDec 17, 2024Hi Therese, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 4, 2024Good service and friendly staff. Thank youResponse from Stoneacre Toyota GatesheadNov 5, 2024Hi Stuart, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 25, 2024Perfect friendly and always there to helpResponse from Stoneacre Toyota GatesheadOct 28, 2024Hi Mark, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 8, 2024Efficient - friendlyResponse from Stoneacre Toyota GatesheadOct 9, 2024Hi Ewa, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 3, 2024Excellent serviceResponse from Stoneacre Toyota GatesheadOct 4, 2024Hi Barbara, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 23, 2024Really excellent service by the team always always keeping you updated on your carResponse from Stoneacre Toyota GatesheadSep 24, 2024Hello Steven and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 16, 2024Friendly serviceResponse from Stoneacre Toyota GatesheadSep 17, 2024Hello Ondrej and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 2, 2024Everything was explained fully, and whole handover went very smoothly,felt very confident driving away in our new vehicle. Richard Glasper was very knowledgeable and made me feel at ease.Response from Stoneacre Toyota GatesheadSep 3, 2024Hello Noah and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 19, 2024Jonathan/Jonny was absolutely brilliant in terms of knowledge about the car and the scheme. He was very warm, friendly and extremely patient with my super inquisitive stepdaughter! I would highly recommend him and the dealership.Response from Stoneacre Toyota GatesheadAug 20, 2024Hi Rebecca, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Stoneacre Toyota Gateshead. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Toyota Gateshead Team