Motability Scheme at Stoneacre Toyota Gateshead

5.0
Rating 5.0
(16 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:30 - 16:30

Welcome to Stoneacre Toyota Gateshead

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Stoneacre Toyota Gateshead can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Toyota Gateshead on 01914140901 to make an appointment with our Motability specialist.

Contact information

Address
Derwenthaugh Road
Swalwell
Gateshead NE16 3BL
GB
Phone Number
Call Stoneacre Toyota Gateshead on 0191 414 0901
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Jon Grant
  • Keith Levitt
  • Andrew Dobson
  • Richard Glasper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:00
Tuesday08:30 - 17:00
Wednesday08:30 - 17:00
Thursday08:30 - 17:00
Friday08:30 - 17:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Paul Rochester
  • Suzie Cranna
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Toyota Gateshead

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Toyota Gateshead

  • Rating 5.0
    The new express service was impressive
    Response from Stoneacre Toyota Gateshead
    Hi Kathryn, Thank you for your feedback about Stoneacre Gateshead. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition thye deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service
    Response from Stoneacre Toyota Gateshead
    Hi Diane, Thank you very much for leaving Stoneacre Gateshead a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service
    Response from Stoneacre Toyota Gateshead
    Hi Lesley, thank you for taking the time to leave Stoneacre Gateshead this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service polite and helpful staff
    Response from Stoneacre Toyota Gateshead
    Hi Barry, Thank you very much for taking the time to leave Stoneacre Gateshead this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service very patient on handover
    Response from Stoneacre Toyota Gateshead
    Hi David, thank you for taking the time to leave Stoneacre Gateshead this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Everything went so smoothly.
    Response from Stoneacre Toyota Gateshead
    Hi Alyson, thank you for taking the time to leave Stoneacre Gateshead this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Every effort was made to make the experience stress free
    Response from Stoneacre Toyota Gateshead
    Hi Raymond, Thank you very much for leaving Stoneacre Gateshead a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic service John Armstrong
    Response from Stoneacre Toyota Gateshead
    Hi John, Thank you for taking the time to write Stoneacre Gateshead this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    My car went in for mot collected n delivered back driver was so considerate was kept up to date with everything that was going on receptionist took phone call she was amazing too i definately recommend stoneacre Toyota to any1 they truly amazing
    Response from Stoneacre Toyota Gateshead
    Hi, thank you for taking the time to leave Stoneacre Gateshead this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Hussain was looking after me and was very good, appreciated being kept informed of what was happening and how long it would take,
    Response from Stoneacre Toyota Gateshead
    Hi Hussain, thank you for taking the time to leave Stoneacre Gateshead this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Andrew was great, 10/10.
    Response from Stoneacre Toyota Gateshead
    Hi Samuel, Thank you very much for taking the time to leave Stoneacre Gateshead this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent service as always
    Thank
    You
    Carole turnbull
    Response from Stoneacre Toyota Gateshead
    Hi Carole, Thank you very much for leaving Stoneacre Gateshead a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service
    Response from Stoneacre Toyota Gateshead
    Hi Denise, Thank you for taking the time to leave Stoneacre Gateshead this wonderful review, it is great to hear that you enjoyed your experience with the team we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Always good customer service from reception to george handing car over for service to video of car being looked at car washed and returned .
    Response from Stoneacre Toyota Gateshead
    Hello Erin and thank you very much for your feedback on Stoneacre Gateshead. We pride ourselves in providing top-quality customer service, so we will be sure to let the team know about your experience.
    In the meantime, we hope to see you again soon. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service, very helpful and kept me upto date on how long it would be for my car to be done all the checks. I was also offered to stay in one of the private office next to the waiting area, to sit and wait which I found very helpful due to me having my 1 year old with me who was asleep for most part of it. The car service on top was amazing with a nice clean inside and out after it was all done.
    Response from Stoneacre Toyota Gateshead
    Hello Savannah and thank you very much for your feedback on Stoneacre Gateshead. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the team. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good service all round, very quick and simple!
    Response from Stoneacre Toyota Gateshead
    Hello Colin, Thank you for leaving Stoneacre Toyota Gateshead great feedback. We're thrilled to see that you enjoyed your visit and will pass your feedback on to the team. We would appreciate it if you could tell your friend and family too. We look forward to your next visit. Best Wishes, HM ^ @ Stoneacre Head Office
Displaying reviews 1 - 3 out of the 16 most recent
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