Motability Scheme at Stoneacre Volvo Newcastle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Volvo Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Volvo Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Volvo Newcastle on 01912748200 to make an appointment with our Motability specialist.
Contact information
Address
Scotswood Road
Scotswood Road
Newcastle Upon Tyne NE15 6BZ
GB
Phone Number
Call Stoneacre Volvo Newcastle on 0191 274 8200
0191 274 8200
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:30 |
Motability Scheme specialists:
- Matthew Lane
- Martyn Weaver
- Charles Porter
- Dominic O'Sullivan
- Mark Saunders
- Zed Hussain
- Lisa Milner
- Mark Gales
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Clare Sadler
- Liam Mcquinn
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Volvo Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Volvo Newcastle
- Rating 5.0Jan 26, 2026Fast and easy.
Salespeople were amazing and explained everything I needed to know. - Rating 5.0Jan 26, 2026Zed was extremely knowledgeable and helpful and understood my requirements.
He took the time to discuss my needs for now and for the future with this vehicle.Response from Stoneacre Volvo NewcastleJan 27, 2026Dear Hilary,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Zed was able to assist you effectively and meet your requirements. At Stoneacre Volvo Newcastle, we strive to provide knowledgeable and helpful service to all our customers, and it’s wonderful to know that Zed delivered on this promise. Your feedback is greatly appreciated and will be shared with the team. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Jan 21, 2026I recently collected my new Volvo XC40 through the Motability scheme and wanted to share how impressed I was with the whole experience. The team were consistently friendly, welcoming, and took the time to make sure everything was clear from start to finish.
Communication throughout the process was excellent, every update was explained in plain terms, and any questions I had were answered quickly and professionally. The handover itself was smooth, well organised, and the staff made sure I felt completely confident with the car before leaving the dealership.
Overall, a first class service. The team made the process stress-free and genuinely enjoyable, and I wouldn’t hesitate to recommend them to other Motability customers.Response from Stoneacre Volvo NewcastleJan 23, 2026Dear Carl,
Thank you so much for taking the time to share your wonderful feedback about your experience with us at Stoneacre Volvo Newcastle. We are thrilled to hear that you are impressed with the service you received while collecting your new Volvo XC40 through the Motability Scheme.
Our team strives to provide a friendly and welcoming atmosphere, and it’s fantastic to know that you found the communication clear and professional throughout the process. We are also pleased that the handover was smooth and that you felt confident with your new car.
Your recommendation means a lot to us, and we are delighted that we could make the experience stress-free and enjoyable for you. If you have any further questions or need assistance in the future, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing us. We wish you many happy miles in your new Volvo XC40!
Best regards
Stoneacre Volvo Newcastle Team - Rating 2.0Jan 16, 2026Thay did not do the jobs to the car that I requested so prity much unhappy with itResponse from Stoneacre Volvo NewcastleJan 19, 2026Hello Edward,
Thank you for taking the time to share your feedback with us. I'm sorry to hear that your recent experience did not meet your expectations and that the requested work on your car was not completed. We strive to provide excellent service to all our customers, and it seems we fell short in your case.
Please know that your feedback is important to us, and we would like to address this issue promptly. Could you please contact us directly at your earliest convenience? This will allow us to understand more about your experience and ensure we resolve the matter to your satisfaction.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.
Best regards,
Stoneacre Volvo Newcastle - Rating 5.0Jan 13, 2026Really good, friendly and very professional .Response from Stoneacre Volvo NewcastleJan 14, 2026Hello Julie,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be really good, friendly, and professional. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
Stoneacre Volvo Newcastle Team - Rating 5.0Jan 9, 2026Very straight forward in all he did with forms and no stress at all very helpful in every we’reResponse from Stoneacre Volvo NewcastleJan 12, 2026Hello Paul,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the process straightforward and stress-free. Our team at Stoneacre Volvo Newcastle always strives to provide helpful and efficient service, and it's great to know we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Jan 9, 2026Very polite helpful explaining everything as we went through the process. Took us to see a similar car to the one we were ordering. Couldn't of been more helpfulResponse from Stoneacre Volvo NewcastleJan 12, 2026Hello Sara,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stoneacre Volvo Newcastle. Our team always strives to provide helpful and informative service, and it's great to know that we met your expectations.
We hope you enjoy your new car and look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Jan 5, 2026Really friendly and helpful.Response from Stoneacre Volvo NewcastleJan 6, 2026Hello Cameron,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
The Motability Scheme Team at Stoneacre Volvo Newcastle - Rating 4.0Dec 30, 2025Very welcoming and knowledgable.Response from Stoneacre Volvo NewcastleDec 31, 2025Hello Lesley,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our team welcoming and knowledgeable during your visit. Your positive experience is important to us, and we are committed to providing excellent service to all our customers.
If you have any further comments or suggestions on how we can improve your experience, please feel free to reach out. We look forward to welcoming you back to Stoneacre Volvo Newcastle in the future.
Best regards
Stoneacre Volvo Newcastle Team - Rating 5.0Dec 30, 2025Excellent service fro Mark! He explained the whole process which was very smooth!Response from Stoneacre Volvo NewcastleDec 31, 2025Hello Denise,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mark provided you with excellent service and that the process was smooth for you. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
Stoneacre Volvo Newcastle Team - Rating 5.0Dec 24, 2025Great suport all the way throughResponse from Stoneacre Volvo NewcastleDec 30, 2025Hello Kevin,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our support team throughout your journey with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
Stoneacre Volvo Newcastle Team - Rating 5.0Dec 22, 2025Great company , very friendly. Definitely recommendResponse from Stoneacre Volvo NewcastleDec 30, 2025Hello Autumn,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Stoneacre Volvo Newcastle. Our team is dedicated to providing friendly and helpful service, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre Volvo Newcastle - Rating 5.0Dec 18, 2025Lisa, who helped us choose, a new car was very helpful, not at all pushy A credit to your teamResponse from Stoneacre Volvo NewcastleDec 19, 2025Dear Vivien,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Stoneacre Volvo Newcastle. Lisa will be delighted to know that her assistance was appreciated and that she made your car selection process enjoyable and pressure-free.
Your kind words and perfect rating mean a lot to us, and we are proud to have Lisa as part of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
Stoneacre Volvo Newcastle - Rating 5.0Dec 16, 2025Helpful and friendly answered my questionsResponse from Stoneacre Volvo NewcastleDec 19, 2025Hello Alison,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and friendly, and that we were able to answer all your questions. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Dec 16, 2025Friendly and helpful and smooth processResponse from Stoneacre Volvo NewcastleDec 19, 2025Hello Craig,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that your experience with us was smooth. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Dec 15, 2025Excellent
Great knowledge of Subject,very helpful.
Very obliging.
Could have not been more helpful.
Would recommend this dealership to anyone.Response from Stoneacre Volvo NewcastleDec 16, 2025Hello Joseph,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team knowledgeable and helpful during your visit. It's great to know that we could assist you effectively and that you would recommend our dealership to others. Your feedback is incredibly valuable to us, and we look forward to welcoming you back to Stoneacre Volvo Newcastle in the future.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Dec 15, 2025Good experience. Helpful & efficient.Response from Stoneacre Volvo NewcastleDec 16, 2025Hello Anthony,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a good experience with us and found our team helpful and efficient. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
Stoneacre Volvo Newcastle Team - Rating 5.0Dec 15, 2025Amazing ! Mark was fabulous throughout the whole process and above and beyond for us . A* serviceResponse from Stoneacre Volvo NewcastleDec 16, 2025Hello Layne,
Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Stoneacre Volvo Newcastle. Mark will be delighted to know that his efforts made such a positive impact on your visit. Providing A* service is what we strive for, and your feedback truly motivates us to keep delivering the best for our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Dec 11, 2025Staff always very friendly and helpful. Service completed quickly and we had a lovely area to wait.Response from Stoneacre Volvo NewcastleDec 12, 2025Hello Rachel,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our staff friendly and helpful, and that you were pleased with the quick service. It's great to know that you enjoyed the waiting area as well. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. We look forward to welcoming you back to Stoneacre Volvo Newcastle in the future.
Best regards,
The Motability Scheme Team at Stoneacre Volvo Newcastle - Rating 5.0Dec 10, 2025Mark was very helpful and friendly, everything was so easy.. very happyResponse from Stoneacre Volvo NewcastleDec 11, 2025Hello Natasha,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Mark was able to assist you and make your experience with us both easy and enjoyable. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
Stoneacre Volvo Newcastle Team
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found the process fast and easy, and that our sales team was able to provide you with all the information you needed. Your feedback is incredibly valuable to us, and we are delighted to know that you had a great experience at Stoneacre Volvo Newcastle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Volvo Newcastle Team