Motability Scheme at Stoneacre Volvo Newcastle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Volvo Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Volvo Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Volvo Newcastle on 01912748200 to make an appointment with our Motability specialist.
Contact information
Address
Scotswood Road
Scotswood Road
Newcastle Upon Tyne NE15 6BZ
GB
Phone Number
Call Stoneacre Volvo Newcastle on 0191 274 8200
0191 274 8200
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:30 |
Motability Scheme specialists:
- Matthew Lane
- Martyn Weaver
- Charles Porter
- Mark Saunders
- Zed Hussain
- Lisa Milner
- Mark Gales
- Paris Rickerby
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Clare Sadler
- Liam Mcquinn
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Volvo Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Volvo Newcastle
- Rating 5.0Nov 24, 2025Collection was made fuss free and easy, Martyn was very knowledgeable and ensured I knew everything about the car before I left.
- Rating 5.0Nov 24, 2025Matthew Lane was excellent with myself and my husband. He explained the car really clearly and went through all of the functions with us. Did not feel like we were rushed and just able to take our time with everything. Really recommend the dealershipResponse from Stoneacre Volvo NewcastleNov 25, 2025Dear Jill,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you and your husband had such a positive experience with Matthew Lane at Stoneacre Volvo Newcastle. It's great to know that he was able to explain the car's features clearly and allowed you to take your time without feeling rushed. Your recommendation means a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our dealership.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Nov 22, 2025Very good and helpful staffResponse from Stoneacre Volvo NewcastleNov 24, 2025Hello John,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our staff to be very good and helpful. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
Stoneacre Volvo Newcastle Team - Rating 5.0Nov 20, 2025Fantastic service from start to finishResponse from Stoneacre Volvo NewcastleNov 24, 2025Dear Michelle,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service from start to finish. At Stoneacre Volvo Newcastle, we strive to provide the best possible service to all our customers, and your feedback truly means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Nov 18, 2025Absolutely brilliant service from Charles, I was looked after from start to finish. Everything was explained perfectly and made so easy.Response from Stoneacre Volvo NewcastleNov 19, 2025Dear Michelle,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with Charles and that everything was explained clearly and made easy for you. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded.
Your feedback is greatly appreciated and will be shared with Charles and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Nov 15, 2025Martin at Volvo is lovely to deal with. Very helpful. Great service. Would recommend.Response from Stoneacre Volvo NewcastleNov 17, 2025Dear Alexandra,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with Martin at Stoneacre Volvo Newcastle. Providing helpful and great service is something we strive for, and it's fantastic to know that Martin made your visit enjoyable.
Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Warm regards,
The Stoneacre Volvo Newcastle Team - Rating 1.0Nov 14, 2025Arrived at 0825 and waited nearly 40 minutes for a prearranged courtesy car. A major inconvenienceResponse from Stoneacre Volvo NewcastleNov 17, 2025Dear Jamie,
Thank you for taking the time to share your feedback with us. I am sorry to hear about the delay you experienced while waiting for your courtesy car. We understand how important your time is, and I apologize for any inconvenience this may have caused.
Please know that we are committed to improving our service and ensuring that such issues do not occur in the future. Your feedback is invaluable in helping us achieve this goal.
If you have any further concerns or if there is anything else we can do to assist you, please feel free to reach out to us directly.
Thank you for your understanding and patience.
Best regards,
Stoneacre Volvo Newcastle - Rating 5.0Nov 12, 2025Brilliant from start to finishResponse from Stoneacre Volvo NewcastleNov 13, 2025Hello Bridget,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was brilliant from start to finish. Providing excellent service is our top priority, and it's incredibly rewarding to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
Stoneacre Volvo Newcastle Team - Rating 5.0Nov 12, 2025Not pushy & very polite and took a genuine interest in us and the needs we had in a vehicleResponse from Stoneacre Volvo NewcastleNov 13, 2025Hello Layne,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be polite and genuinely interested in your needs. At Stoneacre Volvo Newcastle, we strive to provide a welcoming and supportive environment for all our customers, and it’s great to know that we met your expectations.
Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any more questions or need further assistance, please don’t hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Nov 12, 2025Martyn was brilliant. Really helpful and a very easy experience. First classResponse from Stoneacre Volvo NewcastleNov 13, 2025Hello Harry,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Martyn provided you with a brilliant and helpful experience. It's wonderful to know that your visit to Stoneacre Volvo Newcastle was first class. Your feedback is greatly appreciated, and it motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Nov 10, 2025Mark was extremely caring, supportive and professional.Response from Stoneacre Volvo NewcastleNov 11, 2025Dear Maureen,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with Mark at Stoneacre Volvo Newcastle. Your kind words about his caring, supportive, and professional service mean a lot to us. We strive to provide the best possible service to all our customers, and it’s great to know that Mark was able to meet your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Nov 3, 2025Very helpful, quick and efficientResponse from Stoneacre Volvo NewcastleNov 4, 2025Hello Harry,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful, quick, and efficient. Our team at Stoneacre Volvo Newcastle is dedicated to providing the best experience possible, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Oct 30, 2025Absolute outstandingResponse from Stoneacre Volvo NewcastleNov 3, 2025Hello Charlee,
Thank you so much for your wonderful review! We are thrilled to hear that you had an outstanding experience with us at Stoneacre Volvo Newcastle. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Oct 30, 2025Everything was great. Very good communication. I am very satisfied. My rating is 10/10.Response from Stoneacre Volvo NewcastleNov 3, 2025Dear Agnieszka,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience and that our communication met your expectations. Your satisfaction is our top priority, and your perfect rating of 10/10 truly means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
The Motability Scheme Team at Stoneacre Volvo Newcastle - Rating 5.0Oct 28, 2025Martyn was amazing. Very kind and knowledgeable. Made the process very easy. I was apprehensive about using the scheme and feeling judgement for doing so. However, Martyn put me at ease straight away.Response from Stoneacre Volvo NewcastleNov 3, 2025Hello Kirsty,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Martyn was able to provide you with the support and reassurance you needed. It's wonderful to know that he made the process easy and comfortable for you. Your kind words and 5-star rating mean a lot to us, and we are delighted that you felt at ease using the Motability Scheme at Stoneacre Volvo Newcastle. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Oct 24, 2025Martin was fantastic. He was kind, friendly and professional. He explained everything very well and helped us a lot.Response from Stoneacre Volvo NewcastleNov 3, 2025Hello Emma,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Martin at Stoneacre Volvo Newcastle. It's great to know that he was able to assist you with kindness, friendliness, and professionalism. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Oct 22, 2025Friendly, helpful, knowledgeable, a very pleasant experience.Response from Stoneacre Volvo NewcastleOct 23, 2025Hello Kenneth,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a friendly, helpful, and knowledgeable experience with us at Stoneacre Volvo Newcastle. It's always our goal to ensure that our customers have a pleasant experience, and your feedback lets us know we are on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Oct 10, 2025Very straight forward and no pressure. Just got to choose what I wanted.Response from Stoneacre Volvo NewcastleOct 13, 2025Hello Jill,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found the process straightforward and pressure-free. Our goal is to ensure that our customers have the freedom to choose exactly what they need, and it's great to know that we achieved that with you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.
Best regards,
The Motability Scheme Team at Stoneacre Volvo Newcastle - Rating 5.0Oct 9, 2025Mark was absolutely brilliant. Super helpful and knowledgeable.Response from Stoneacre Volvo NewcastleOct 10, 2025Dear Ruth,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Mark was able to assist you so effectively and that you found his help and knowledge to be brilliant. At Stoneacre Volvo Newcastle, we strive to provide the best service possible, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Mark and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Volvo Newcastle Team - Rating 5.0Oct 6, 2025Volvo were attentive, considerate, respectful and knew their product inside out.Response from Stoneacre Volvo NewcastleOct 7, 2025Dear Lynn,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team at Stoneacre Volvo Newcastle. Our goal is always to provide attentive, considerate, and respectful service, and it's fantastic to know that we met your expectations.
We take great pride in our knowledge of Volvo products and are delighted that it made a difference in your experience. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
Stoneacre Volvo Newcastle
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your collection process was fuss-free and easy. Martyn will be delighted to know that his efforts to ensure you were well-informed about your new car made such a positive impact. Your feedback is incredibly valuable to us, and we're grateful for your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Volvo Newcastle Team