Motability Scheme at Stoneacre Volvo Newcastle

4.9
Rating 4.9
(92 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
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Welcome to Stoneacre Volvo Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Volvo Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Volvo Newcastle on 01912748200 to make an appointment with our Motability specialist.

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Contact information

Address
Scotswood Road
Scotswood Road
Newcastle Upon Tyne NE15 6BZ
GB
Get directions
Phone Number
Call Stoneacre Volvo Newcastle on 0191 274 8200
0191 274 8200
0191 274 8200
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:30

Motability Scheme specialists:

  • Matthew Lane
  • Martyn Weaver
  • Charles Porter
  • Mark Saunders
  • Mark Gales
  • Matt Whenray
  • Paris Rickerby
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Clare Sadler
  • Glenn Abnett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Volvo Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Volvo Newcastle

  • Rating 5.0
    Absolutely first class service from Martin. We took the car out for a test drive and ordered a new one when we got back.
    Very easy and Martin explained everything very well so we know what the next steps are.
    Response from Stoneacre Volvo Newcastle
    Dear Victoria,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received first-class service from Martin and that he was able to assist you effectively during your visit. It's wonderful to know that the test drive and the ordering process were smooth and informative for you.

    Your feedback is incredibly valuable to us, and we are delighted that you felt well-informed about the next steps. If you have any further questions or need additional assistance, please don't hesitate to reach out.

    We look forward to seeing you again soon and wish you many happy miles in your new car!

    Best regards,
    The Stoneacre Volvo Newcastle Team
  • Rating 5.0
    I dealt with Mark Gales. Throughout the entire process I found him to be knowledgeable, friendly and happy to help in any way he could. I would recommend him to any prospective Motability customer
    Response from Stoneacre Volvo Newcastle
    Dear Alan,

    Thank you so much for taking the time to share your positive experience with us at Stoneacre Volvo Newcastle. We are thrilled to hear that Mark Gales provided you with knowledgeable and friendly service throughout your journey with us. Your recommendation means a lot, and we are delighted to know that Mark was able to assist you in such a helpful manner.

    We truly appreciate your feedback and your 5-star rating. It is our goal to ensure every customer feels supported and valued, and your words affirm that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Stoneacre Volvo Newcastle Team
  • Rating 5.0
    Brilliant
    Response from Stoneacre Volvo Newcastle
    Hello Carl,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Stoneacre Volvo Newcastle.

    Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    We look forward to serving you again!

    Best regards,
    The Stoneacre Volvo Newcastle Team
  • Rating 5.0
    Great experience very easy and stress free every question was answered and helped me set up my phone to get the full use of all the features of the car
    Response from Stoneacre Volvo Newcastle
    Hello Maxine,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great and stress-free experience at Stoneacre Volvo Newcastle.

    It's fantastic to know that all your questions were answered and that our team was able to assist you in setting up your phone to enjoy all the features of your new car.

    Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Volvo Newcastle Team
  • Rating 5.0
    He was the best!! He was so hands on explaining the car from start to finish he was so polite and respectful he actually deserves a promotion!
    Response from Stoneacre Volvo Newcastle
    Hello Alicia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with our team member.

    It's fantastic to know that he was able to assist you thoroughly and respectfully, making your experience with us a memorable one. Your kind words and recognition mean a lot to us, and we will be sure to pass along your feedback to him.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Volvo Newcastle Team
  • Rating 5.0
    Great experience. Charles at Stoneacre was great, very polite, always on hand to answer any questions. Wouldn’t hesitate to recommend Charles and the rest of the team.
    Response from Stoneacre Volvo Newcastle
    Hello Osian,

    Thank you so much for taking the time to share your wonderful feedback! We're incredibly happy to hear that you had a great experience with us at Stoneacre Volvo Newcastle.

    It's fantastic to know that Charles was able to assist you effectively and that you found him polite and helpful. Your recommendation means a lot to us, and we’re delighted that our team could meet your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Stoneacre Volvo Newcastle Team
  • Rating 5.0
    Excellent service from start to finish. Can't recommend them enough
    Response from Stoneacre Volvo Newcastle
    Dear Sharon,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Your recommendation means a lot to our team at Stoneacre Volvo Newcastle, and we are delighted to have met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Volvo Newcastle Team
  • Rating 5.0
    Great dealership,extremely helpful and knowledgeable
    Response from Stoneacre Volvo Newcastle
    Hello Kristian,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our dealership extremely helpful and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at Stoneacre Volvo Newcastle.

    Best regards,
    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Excellent service, explained all aspects of the process and helped me to choose the best solution
    Response from Stoneacre Volvo Newcastle
    Dear Anita,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service at the Motability Scheme at Stoneacre Volvo Newcastle. Our team is dedicated to ensuring that every aspect of the process is clearly explained and that you find the best solution for your needs. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Excellent service , great customer support.
    Response from Stoneacre Volvo Newcastle
    Hello Michael P.,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you received excellent service and great customer support at the Motability Scheme at Stoneacre Volvo Newcastle. Our team is dedicated to providing the best experience possible, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Great service received. Took car for test drive and ordered.
    Response from Stoneacre Volvo Newcastle
    Hello Trevor,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at the Motability Scheme at Stoneacre Volvo Newcastle. It's fantastic that you enjoyed your test drive and decided to place an order with us.

    Our team is dedicated to providing excellent service, and your feedback is a great encouragement for us. If you have any further questions or need assistance, please don't hesitate to reach out.

    We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Very supportive
    Response from Stoneacre Volvo Newcastle
    Dear Carl H.,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you found our team at the Motability Scheme at Stoneacre Volvo Newcastle to be very supportive. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Very helpful at Stoneacre
    Response from Stoneacre Volvo Newcastle
    Dear Rebecca G.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service at Stoneacre Volvo Newcastle to be very helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Was very helpful and easy to deal with very nice guy
    Response from Stoneacre Volvo Newcastle
    Dear Mark S.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and easy to deal with. It's always our goal to make your experience as pleasant as possible, and we're glad to know we succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at the Motability Scheme at Stoneacre Volvo Newcastle.

    Best regards,
    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Very easy and straightforward. Friendly staff and helpful
    Response from Stoneacre Volvo Newcastle
    Dear Susan M.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service at the Motability Scheme at Stoneacre Volvo Newcastle to be easy and straightforward. Our team takes great pride in being friendly and helpful, and it's fantastic to know that this was reflected in your experience.

    Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Helpful and knowledgeable staff. Clear and easy to understand.
    Response from Stoneacre Volvo Newcastle
    Hello Donald S.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff helpful and knowledgeable. It's wonderful to know that our efforts to provide clear and easy-to-understand service have made a difference for you. Your feedback is greatly appreciated and motivates us to continue delivering the best experience possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Volvo Newcastle Team
  • Rating 5.0
    Very good and helpful well pleased with every thing
    Response from Stoneacre Volvo Newcastle
    Hello Edward,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very good and helpful. Your satisfaction is our top priority, and it's fantastic to know that you are well pleased with everything. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Volvo Newcastle.

    Best regards,
    The Motability Scheme Team at Stoneacre Volvo Newcastle
  • Rating 5.0
    Good courteous and informative service all around.
    Response from Stoneacre Volvo Newcastle
    Hello Ian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service courteous and informative. At Stoneacre Volvo Newcastle, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Volvo Newcastle Team
  • Rating 5.0
    Salesman was very helpful.
    Response from Stoneacre Volvo Newcastle
    Hi Keith, Thank you for choosing us for your Motability car! We look forward to seeing you again soon. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Easy process friendly and very helpful
    Response from Stoneacre Volvo Newcastle
    Hi Dean, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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