Motability Scheme at Lookers Volkswagen Newcastle Scotswood Road

4.5
Rating 4.5
(24 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Scotswood Road
Newcastle Upon Tyne NE15 6TZ
GB
Phone Number
Call Lookers Volkswagen Newcastle Scotswood Road on 0191 272 2200
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Scott Blenkinsop
  • James Coulson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Jane Skelton
  • Themba Ndebele
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Lookers Volkswagen Newcastle Scotswood Road

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Newcastle Scotswood Road

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Newcastle Scotswood Road can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Newcastle Scotswood Road on 01912722200 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Newcastle Scotswood Road

  • Rating 5.0
    Great service from lookers highly recommend B.H
  • Rating 5.0
    Very helpful staff.
    Thank you.
  • Rating 5.0
    Good service, offered a cup of coffee straight away.
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Thank you for your high star rating.
  • Rating 1.0
    Not happy have a 13 inch rear plate 5 digit font
    Conforms to legal
    But faild on mot explaind short plate fully legal
    But only had information on
    Full size 21 inch plate
    This is a exemplary mobility vehicle and on record of mot failer on illegable plate
    How i would of dealt with this would be befor recording this on mot site
    Spoke to customer explaind that they are not sure about plate right/wrong
    So normal cost of replacement plate would obsorbed by dealer as to pramote customer service goodwill and keep mobility service in future dealings
    With this vehicle
  • Rating 5.0
    Excellent customer service.
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Thank you for your high star rating.
  • Rating 5.0
    Absolutely first class service, Jane was a credit to the branch. Great to deal with.
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello Mark C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 4.0
    Good customer service
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello, Thank you for your comments and star rating! We hope to see you again soon.
  • Rating 5.0
    Very busy early morning with only a slight wait. Team handled numerous customers very well. Nikki very pleasant. Thank you.
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello, thank you for your high star rating.
  • Rating 5.0
    A great experience
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello, thank you for your high star rating.
  • Rating 5.0
    Excellent customer service during my visits. Supplied all the information I required and set up the sale very well.
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Thanks for leaving us a 5 Star Review
  • Rating 5.0
    Great service from everyone I spoke to
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hi Summer, Thank you for your comments!
  • Rating 5.0
    Great service
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello Christopher, Thank you for your comments!
  • Rating 5.0
    Was kept informed regularly of status of car and lady was very polite and offered refreshments regularly
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello Lynne M.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Lauren was extremely pleasant and very helpful. Her suggestion on car colour was excellent. Thank you
    Response from Lookers Volkswagen Newcastle Scotswood Road
    We're thrilled to see that you enjoyed your visit at Volkswagen Newcastle.
  • Rating 5.0
    Excellent service friendly staff
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello Christopher C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent they couldn’t be more helpful amazing service
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello Steven .. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Great customer service, the team looked after me very well I would definitely recommend them.
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello Hope R.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    All went smoothly, Keiran Small my motability representative/sales person was professional, helpful in every way and dealt with all required documents and details, the handover was exceptional and the cars functions and equipment thoroughly explained. I am very happy with both Lookers and there motability service.
    Response from Lookers Volkswagen Newcastle Scotswood Road
    We're thrilled to see that you enjoyed your visit at our Newcastle dealership
  • Rating 5.0
    excellent service
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Hello Frank W.. Thank you for taking the time to leave us a review about your visit.
  • Rating 4.0
    Good customer service
    Response from Lookers Volkswagen Newcastle Scotswood Road
    Thanks for leaving us a Review
Displaying reviews 1 - 3 out of the 20 most recent
FirstLast
First
Last

Similar Motability Scheme dealers