Motability Scheme at Lookers Volkswagen Newcastle Scotswood Road
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Scotswood Road
Newcastle Upon Tyne NE15 6TZ
GB
Phone Number
Call Lookers Volkswagen Newcastle Scotswood Road on 0191 272 2200
0191 272 2200
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Keiran Small
- Neil Nicholson
- Zed Hussain
- Michael Cunningham
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Jane Skelton
- Themba Ndebele
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Newcastle Scotswood Road
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Newcastle Scotswood Road
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Newcastle Scotswood Road can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Newcastle Scotswood Road on 01912722200 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Newcastle Scotswood Road
- Rating 5.0Apr 5, 2024Excellent work carried out to a high standardResponse from Lookers Volkswagen Newcastle Scotswood RoadApr 8, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 2, 2024Keiran was so knowledgable explained the whole motability scheme to my partner and myself. He helped us design and pick things for our new car. He kept in touch the whole way through from our first meeting to during the car being manufactured / shipped. He made us feel like VIPS. Would do anything to help. The garage made us feel so welcome. We are over the moon with our car , motability , the garage & Keiran so thank you! We will be back to the garage in the futureResponse from Lookers Volkswagen Newcastle Scotswood RoadApr 3, 2024Thank you for the great review and the feedback on Kieran, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 25, 2024Friendly and helpfulResponse from Lookers Volkswagen Newcastle Scotswood RoadMar 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 13, 2024Very good work thanks very muchResponse from Lookers Volkswagen Newcastle Scotswood RoadMar 19, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 6, 2024Wonderful all very friendly and helpfulResponse from Lookers Volkswagen Newcastle Scotswood RoadMar 7, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 26, 2024Everything was good.Response from Lookers Volkswagen Newcastle Scotswood RoadFeb 27, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 10, 2024Very professional and easy to communicateResponse from Lookers Volkswagen Newcastle Scotswood RoadFeb 12, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 1, 2024Amazing service
Talk me though everything explained all about carResponse from Lookers Volkswagen Newcastle Scotswood RoadFeb 2, 2024Hello Andrew, Thank you for your review - we're glad to have been of service! - Rating 5.0Feb 1, 2024Great service great communication easy and straight forward. Thank you AmyResponse from Lookers Volkswagen Newcastle Scotswood RoadFeb 2, 2024Hello Tina P, Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 26, 2024GoodResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 29, 2024Thank you for the review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 25, 2024Quick and easy feiendlyResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 25, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 24, 2024Great experience always kept up to date and was such an easy process very friendly staff and always go above and beyond to help Aiden was fantastic throughout my process and made sure my car was ready on the date and time so there was no waiting aroundResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 25, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 23, 2024.Response from Lookers Volkswagen Newcastle Scotswood RoadJan 25, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 18, 2024Excellent service from start to finish superbResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 19, 2024Thank you for your kind words - we're glad to have been of service! We are so happy to hear you had such a great experience.
- Rating 2.0Jan 10, 2024Left the oil change light on again so everytime I start the car the car tells me I need a oil change and I've just had oneResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 11, 2024Hello Darren, To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.
- Rating 5.0Jan 8, 2024Very goodResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 9, 2024Hello Ulkuhan, Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Dec 29, 2023Kieran was a great help, car under the sheet as a surprise was a nice touch. Thanks !Response from Lookers Volkswagen Newcastle Scotswood RoadDec 30, 2023Hello
Thank you for taking the time to leave us a 5 star review. We hope you have a great day!
Thank you
Ashleigh - Rating 5.0Dec 20, 2023Excellent James could not have been more helpfulResponse from Lookers Volkswagen Newcastle Scotswood RoadDec 26, 2023Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
Have a great day
Regards
Amy - Rating 5.0Dec 12, 2023Kieran made me feel welcome answering everything a asked he kept InTouch keeping me updated very happy with everything Kieran done for me like to thank him so muchResponse from Lookers Volkswagen Newcastle Scotswood RoadDec 13, 2023Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 3, 2023Straightforward process. Great customer service from JamesResponse from Lookers Volkswagen Newcastle Scotswood RoadDec 4, 2023Thank you for your kind words - we're glad to have been of service!
Regards
Amy