Motability Scheme at Lookers Volkswagen Newcastle Scotswood Road
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Scotswood Road
Newcastle Upon Tyne NE15 6TZ
GB
Phone Number
Call Lookers Volkswagen Newcastle Scotswood Road on 0191 226 3300
0191 226 3300
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Keiran Small
- James Earnshaw
- Lee Sorensen
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Themba Ndebele
- Claire Johnson
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Newcastle Scotswood Road
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Newcastle Scotswood Road
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Newcastle Scotswood Road can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Newcastle Scotswood Road on 01912722200 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Newcastle Scotswood Road
- Rating 5.0Jun 17, 2025Swift and easy service. Thanks Sophie
- Rating 5.0Jun 12, 2025They were excellent, quick and very professionalResponse from Lookers Volkswagen Newcastle Scotswood RoadJun 13, 2025Hello Kevin,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service excellent, quick, and professional. Providing our customers with the best experience possible is our top priority, and your feedback lets us know we're on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Lookers Volkswagen Newcastle Scotswood Road Team - Rating 5.0May 23, 2025Professional and friendlyResponse from Lookers Volkswagen Newcastle Scotswood RoadMay 23, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 25, 2025Very good service, the team were very friendly and helpful 👍Response from Lookers Volkswagen Newcastle Scotswood RoadApr 26, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 10, 2025Sofie dealt with my mobility car order and was very proffessional and caring towards my requirements.
Made me feel comfortable through out the order process. Highly recommend Sofie at Looker VW Scotswood Road Newcastle.Response from Lookers Volkswagen Newcastle Scotswood RoadApr 11, 2025Thank you so much for your kind words! We are so happy to hear that Sofie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Apr 9, 2025Quick and easy no problemResponse from Lookers Volkswagen Newcastle Scotswood RoadApr 10, 2025Hi David, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 7, 2025A fantastic Motability experience.
I can't thank James enough for all his help and for keeping me updated every step of the way, was a total pleasureResponse from Lookers Volkswagen Newcastle Scotswood RoadApr 8, 2025Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Apr 1, 2025Sophie was lovely explain everything really well. Thank youResponse from Lookers Volkswagen Newcastle Scotswood RoadApr 1, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Sophie receives the recognition they deserve. Many thanks.
- Rating 5.0Mar 28, 2025James was brilliant the car was 4 month late no fault of his own , but he was fab and it was really smooth sailingResponse from Lookers Volkswagen Newcastle Scotswood RoadMar 29, 2025Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 18, 2025Everything went super smoothly, no no probs at allResponse from Lookers Volkswagen Newcastle Scotswood RoadMar 18, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Volkswagen Newcastle.
- Rating 5.0Feb 27, 2025Friendly and seamless experience from start to finish. Stress-free.Response from Lookers Volkswagen Newcastle Scotswood RoadFeb 27, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 20, 2025Very professional explaining everything clearlyResponse from Lookers Volkswagen Newcastle Scotswood RoadFeb 20, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 19, 2025Brilliant customer serviceResponse from Lookers Volkswagen Newcastle Scotswood RoadFeb 20, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 5, 2025Perfect customer serviceResponse from Lookers Volkswagen Newcastle Scotswood RoadFeb 5, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 3, 2025Such a streamlined experience from start to finish. It was made easier by doing a lot of the work online before we got there on the Motability website. While my wife and I disagreed on colours, Sophie was very patient and was happy to show us how they all looked.Response from Lookers Volkswagen Newcastle Scotswood RoadFeb 4, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Volkswagen Newcastle.
- Rating 5.0Jan 29, 2025Very easy with knowledgeable staff.Response from Lookers Volkswagen Newcastle Scotswood RoadJan 29, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 22, 2025Fantastic help as alwaysResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 22, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 15, 2025Friendly staff who really went above and beyond to help us and get our car ready as quickly as possible. Much appreciated, thank you!Response from Lookers Volkswagen Newcastle Scotswood RoadJan 15, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 1.0Jan 8, 2025Experience was appalling
I won't be returning to Volkswagen for another carResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 9, 2025thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. - Rating 5.0Jan 8, 2025James was excellent from start to finishResponse from Lookers Volkswagen Newcastle Scotswood RoadJan 9, 2025Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a swift and easy service experience with us. Sophie and the entire team at Lookers Volkswagen Newcastle Scotswood Road are dedicated to providing exceptional service, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Volkswagen Newcastle Scotswood Road Team