Motability Scheme at Lookers Ford Middlesbrough

4.8
Rating 4.8
(242 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Cargo Fleet Lane
Middlesbrough TS3 8AX
GB
Get directions
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
01642 240055
01642 240055
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alan Platten
  • Karl Clews
  • Steven Horner
  • Vanessa Cromack
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Sarah Pendlington
  • David Gordge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Middlesbrough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Lookers Ford Middlesbrough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Middlesbrough

  • Rating 5.0
    Excellent very helpful
    Response from Lookers Ford Middlesbrough
    Hello Thomas W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and very helpful. At Lookers Ford Middlesbrough, we strive to provide the best experience for our customers, and your feedback is a great testament to our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    alan was bery helpful, easy to talk to
    helped us find what we wanted and helped with any problems that we found
    Response from Lookers Ford Middlesbrough
    Hello Stephen W.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Alan was able to assist you effectively and make your visit enjoyable. It's wonderful to know that he helped you find exactly what you were looking for and addressed any issues you encountered. Your feedback is greatly appreciated and will be shared with Alan and the team. We look forward to welcoming you back to Lookers Ford Middlesbrough in the future.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Allan was very knowledgeable and patient with us. No pressure from him was felt and he never thought our questions were unnecessary! Highly recommend
    Response from Lookers Ford Middlesbrough
    Hello Ryan B.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Allan was able to assist you with such knowledge and patience. It's wonderful to know that you felt comfortable and never pressured during your visit. Your recommendation means a lot to us, and we're delighted to have earned a 5-star rating from you. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Vanessa was amazing with me.she was so helpful and helped me choose the car to suit my needs. I'm.very grateful thankyou looking forward to seeing my new purchase she couldn't do enough for me
    Response from Lookers Ford Middlesbrough
    Dear Victoria J.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Vanessa. It's fantastic to know that she was able to assist you in finding the perfect car to suit your needs. We strive to provide exceptional service to all our customers, and your kind words are truly appreciated.

    We are just as excited as you are about your new purchase and look forward to seeing you again soon. If you have any further questions or need assistance, please don't hesitate to reach out.

    Thank you once again for your kind review.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Amazing experience staff were lovely very informative and helpful highly recommend would use again
    Response from Lookers Ford Middlesbrough
    Hello Mark T.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Lookers Ford Middlesbrough. Our team takes great pride in being informative and helpful, and it’s fantastic to know that their efforts made your visit a positive one.

    Your recommendation means a lot to us, and we are delighted to know that you would choose to use our services again. If there’s anything more we can do for you in the future, please don’t hesitate to reach out.

    Thank you once again for your kind words and for being a valued customer.

    Best regards,

    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Great as always. Very efficient service during the whole servicing process.
    Response from Lookers Ford Middlesbrough
    Hello Robert,

    Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our service. Providing efficient and top-notch service is always our goal, and it's wonderful to know that we met your expectations during your visit.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Friendly
    Informative
    Made the whole process easy
    Response from Lookers Ford Middlesbrough
    Dear Rhys J.,

    Thank you so much for taking the time to leave such a positive review for Lookers Ford Middlesbrough. We are thrilled to hear that you found our service friendly and informative, and that we were able to make the whole process easy for you. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to provide the best possible experience for all our customers, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Thank you once again for your 5-star rating and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Vanessa was excellent to deal with. A real stat and she stayed late to help us.
    Response from Lookers Ford Middlesbrough
    Hello Richard B.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Vanessa provided you with excellent service and went above and beyond to assist you. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Amazing through out
    Response from Lookers Ford Middlesbrough
    Hello Bobbi B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience throughout your visit to Lookers Ford Middlesbrough. Our team is dedicated to providing the best service possible, and it’s incredibly rewarding to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Excellent customer service Vanessa is an asset to the team!
    Response from Lookers Ford Middlesbrough
    Dear Stephen M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our customer service. Vanessa is indeed a valuable member of our team, and your kind words will surely make her day. We are committed to providing the best service possible, and your feedback is a great encouragement to us all. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.

    Best regards,

    Caitlin
    Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa is very friendly, and explained everything we needed to know about the vehicle.
    Response from Lookers Ford Middlesbrough
    Hello Steven,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vanessa was able to provide you with a friendly and informative experience. Our team at Lookers Ford Middlesbrough is dedicated to ensuring our customers have all the information they need, and it's great to know that Vanessa met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Couldn't fault them ...from start to finish all the team were very professional 👏
    Response from Lookers Ford Middlesbrough
    Hello Terence,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Lookers Ford Middlesbrough. Providing professional service from start to finish is something we strive for, and it’s fantastic to know we met your expectations. Your feedback is greatly appreciated and will be shared with the entire team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Very respectful
    Response from Lookers Ford Middlesbrough
    Hello Denis K.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service respectful. At Lookers Ford Middlesbrough, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Had a very pleasant visit with a great outcome. Vanessa Cromack was amazing.
    Response from Lookers Ford Middlesbrough
    Hello Raymond D.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant visit and that Vanessa Cromack was able to assist you effectively. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    Brilliant
    Response from Lookers Ford Middlesbrough
    Hello Rachel,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Lookers Ford Middlesbrough. Providing exceptional service and ensuring our customers' satisfaction is our top priority, and your feedback truly means a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 4.0
    Excellent service and assistance but the back seat and boot were not valeted.
    Response from Lookers Ford Middlesbrough
    Hello Stephen,

    Thank you for taking the time to leave us a review. We are delighted to hear that you found our service and assistance excellent. Your feedback is invaluable to us, and we apologize for the oversight regarding the valeting of the back seat and boot. We strive to ensure every aspect of our service meets your expectations, and your comments will help us improve. Please feel free to reach out if there's anything else we can do for you. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lookers Ford Middlesbrough
  • Rating 5.0
    First class no problems at all
    Response from Lookers Ford Middlesbrough
    Hello Jeanette,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a first-class experience with us at Lookers Ford Middlesbrough. Your satisfaction is our top priority, and it's fantastic to know that everything went smoothly for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Middlesbrough Team
  • Rating 5.0
    Vanessa was very helpful
    Response from Lookers Ford Middlesbrough
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Vanessa was lovely to us, she was friendly and helpful but also professional. Could not fault the service at all. An absolute asset to Ford.
    Response from Lookers Ford Middlesbrough
    It is great to know that you would rate us as 5 stars Sarah, thank you for taking the time to leave us this great review! Kind regards,
  • Rating 5.0
    Everyone wos helpfull. Wosnt waiting long
    Response from Lookers Ford Middlesbrough
    Hello Damon,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team helpful and that you didn't have to wait long during your visit. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Middlesbrough.

    Best regards,
    The Motability Scheme Team

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