Motability Scheme at Lookers Ford Middlesbrough
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Cargo Fleet Lane
Middlesbrough TS3 8AX
GB
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
01642 240055
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Alan Platten
- Karl Clews
- Steven Horner
- Vanessa Cromack
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Sarah Pendlington
- David Gordge
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Ford Middlesbrough
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Ford Middlesbrough
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Ford Middlesbrough can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.
Reviews at Lookers Ford Middlesbrough
- Rating 5.0Jun 18, 2025Very professional, friendly and helpful. As always.Response from Lookers Ford MiddlesbroughJun 18, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 5, 2025Very professional and helpfulResponse from Lookers Ford MiddlesbroughJun 6, 2025Dear Gillian F.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team at Lookers Ford Middlesbrough to be professional and helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0May 30, 2025Excellent. Vanessa was very good 👍Response from Lookers Ford MiddlesbroughJun 2, 2025Hello Jon T.,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had an excellent experience with us and that Vanessa was able to assist you so well. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.
Best regards,
The Motability Scheme Team - Rating 5.0May 22, 2025The hole experience was very professional and before I new it my car was ready .Response from Lookers Ford MiddlesbroughMay 22, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Ford Middlesbrough
- Rating 5.0May 12, 2025Great 👍Response from Lookers Ford MiddlesbroughMay 13, 2025Hello Dylan,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Lookers Ford Middlesbrough. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 4.0May 12, 2025Apart from the car wasn’t cleanedResponse from Lookers Ford MiddlesbroughMay 13, 2025Hello Michelle,
Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience overall. However, we apologize for the oversight regarding the cleanliness of the car. Your feedback is important to us, and we will ensure this is addressed with our team to prevent it from happening in the future. We appreciate your understanding and look forward to serving you again.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Apr 28, 2025ExcellentResponse from Lookers Ford MiddlesbroughApr 29, 2025Hello Dorothy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Ford Middlesbrough. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 23, 2025Very easy to book in and waited on site for service to be completedResponse from Lookers Ford MiddlesbroughApr 23, 2025Hello Nicholas V.,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found the booking process easy and that you were comfortable waiting on site while your service was completed. Providing a seamless and convenient experience for our customers is a top priority for us at Lookers Ford Middlesbrough, and your feedback is greatly appreciated.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Apr 16, 2025The experience was really good. Vanessa was a really nice person. The only thing I could say is the initial fee is really high but it was great to get getting offered coffee. She even offered my granddaughter a cup of hot chocolate well done Vanessa.Response from Lookers Ford MiddlesbroughApr 16, 2025Dear Jennifer,
Thank you so much for taking the time to share your experience with us at Lookers Ford Middlesbrough. We're thrilled to hear that you had a positive experience and that Vanessa made you and your granddaughter feel welcome with her thoughtful gestures. It's wonderful to know that her service left such a great impression.
We appreciate your feedback regarding the initial fee and will certainly take it into consideration as we strive to improve our services. Your insights are invaluable to us in ensuring we continue to meet the needs of our customers.
Thank you once again for your kind words and for choosing the Motability Scheme with us. We look forward to welcoming you back in the future.
Best regards,
[Your Name]
Lookers Ford Middlesbrough Team - Rating 5.0Apr 16, 2025Very helpfulResponse from Lookers Ford MiddlesbroughApr 16, 2025Hello Neil,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. Providing excellent customer service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.
Best regards,
The Motability Scheme Team - Rating 5.0Apr 7, 2025Brilliant serviceResponse from Lookers Ford MiddlesbroughApr 7, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 4.0Apr 2, 2025Given a 4 star as there didn't hoover in car but overall was fast and good experienceResponse from Lookers Ford MiddlesbroughApr 2, 2025Hello Lisa T.. Thank you for taking the time to leave us a review about your visit.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Mar 28, 2025Vanessa is a very nice person And was very friendly, nice doing business with herResponse from Lookers Ford MiddlesbroughMar 29, 2025Thank you so much for your kind words! We are so happy to hear that Vanessa was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Mar 24, 2025The dealer was spot as were the staff highly recommendedResponse from Lookers Ford MiddlesbroughMar 24, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Kind regards
- Rating 5.0Mar 17, 2025Very helpful and friendly staffResponse from Lookers Ford MiddlesbroughMar 18, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 10, 2025ExcellentResponse from Lookers Ford MiddlesbroughMar 10, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 7, 2025Great serviceResponse from Lookers Ford MiddlesbroughMar 8, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 7, 2025Excellent Vanessa was amazing very Knowledgeable helped me through the process
Very approachable and was able to explain how the scheme worked .
The cars lovely tooResponse from Lookers Ford MiddlesbroughMar 7, 2025Thank you so much for your kind words! We are so happy to hear that Vanessa was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Mar 4, 2025Great service as always easy to order thanks for your help Karl Clews👍Response from Lookers Ford MiddlesbroughMar 4, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 26, 2025The service I received was first class . I think it was Sarah who guided me. I am a scatter brain and I didn’t have all the documents I required. But she was extremely patient and supportive. A credit to your company . Thank youResponse from Lookers Ford MiddlesbroughFeb 27, 2025Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
Kind regards