Motability Scheme at Lookers Ford Middlesbrough
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Cargo Fleet Lane
Middlesbrough TS3 8AX
GB
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
01642 240055
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Alan Platten
- Karl Clews
- Steven Horner
- Vanessa Cromack
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Sarah Pendlington
- David Gordge
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Ford Middlesbrough
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Ford Middlesbrough
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Ford Middlesbrough can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.
Reviews at Lookers Ford Middlesbrough
- Rating 5.0Jul 17, 2025Vanessa is very friendly, and explained everything we needed to know about the vehicle.
- Rating 5.0Jul 17, 2025Couldn't fault them ...from start to finish all the team were very professional 👏Response from Lookers Ford MiddlesbroughJul 17, 2025Hello Terence,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Lookers Ford Middlesbrough. Providing professional service from start to finish is something we strive for, and it’s fantastic to know we met your expectations. Your feedback is greatly appreciated and will be shared with the entire team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Jul 16, 2025Very respectfulResponse from Lookers Ford MiddlesbroughJul 16, 2025Hello Denis K.,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service respectful. At Lookers Ford Middlesbrough, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Jul 11, 2025Had a very pleasant visit with a great outcome. Vanessa Cromack was amazing.Response from Lookers Ford MiddlesbroughJul 11, 2025Hello Raymond D.,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a pleasant visit and that Vanessa Cromack was able to assist you effectively. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Middlesbrough.
Best regards,
The Motability Scheme Team at Lookers Ford Middlesbrough - Rating 5.0Jul 8, 2025BrilliantResponse from Lookers Ford MiddlesbroughJul 9, 2025Hello Rachel,
Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Lookers Ford Middlesbrough. Providing exceptional service and ensuring our customers' satisfaction is our top priority, and your feedback truly means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 4.0Jul 2, 2025Excellent service and assistance but the back seat and boot were not valeted.Response from Lookers Ford MiddlesbroughJul 3, 2025Hello Stephen,
Thank you for taking the time to leave us a review. We are delighted to hear that you found our service and assistance excellent. Your feedback is invaluable to us, and we apologize for the oversight regarding the valeting of the back seat and boot. We strive to ensure every aspect of our service meets your expectations, and your comments will help us improve. Please feel free to reach out if there's anything else we can do for you. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Lookers Ford Middlesbrough - Rating 5.0Jul 2, 2025First class no problems at allResponse from Lookers Ford MiddlesbroughJul 2, 2025Hello Jeanette,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a first-class experience with us at Lookers Ford Middlesbrough. Your satisfaction is our top priority, and it's fantastic to know that everything went smoothly for you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Jun 27, 2025Vanessa was very helpfulResponse from Lookers Ford MiddlesbroughJun 27, 2025We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
- Rating 5.0Jun 26, 2025Vanessa was lovely to us, she was friendly and helpful but also professional. Could not fault the service at all. An absolute asset to Ford.Response from Lookers Ford MiddlesbroughJun 27, 2025It is great to know that you would rate us as 5 stars Sarah, thank you for taking the time to leave us this great review! Kind regards,
- Rating 5.0Jun 22, 2025Everyone wos helpfull. Wosnt waiting longResponse from Lookers Ford MiddlesbroughJun 23, 2025Hello Damon,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team helpful and that you didn't have to wait long during your visit. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Lookers Ford Middlesbrough.
Best regards,
The Motability Scheme Team - Rating 5.0Jun 18, 2025Very professional, friendly and helpful. As always.Response from Lookers Ford MiddlesbroughJun 18, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 5, 2025Very professional and helpfulResponse from Lookers Ford MiddlesbroughJun 6, 2025Dear Gillian F.,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team at Lookers Ford Middlesbrough to be professional and helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0May 30, 2025Excellent. Vanessa was very good 👍Response from Lookers Ford MiddlesbroughJun 2, 2025Hello Jon T.,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had an excellent experience with us and that Vanessa was able to assist you so well. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.
Best regards,
The Motability Scheme Team - Rating 5.0May 22, 2025The hole experience was very professional and before I new it my car was ready .Response from Lookers Ford MiddlesbroughMay 22, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Ford Middlesbrough
- Rating 5.0May 12, 2025Great 👍Response from Lookers Ford MiddlesbroughMay 13, 2025Hello Dylan,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Lookers Ford Middlesbrough. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 4.0May 12, 2025Apart from the car wasn’t cleanedResponse from Lookers Ford MiddlesbroughMay 13, 2025Hello Michelle,
Thank you for taking the time to leave us a review. We're glad to hear that you had a positive experience overall. However, we apologize for the oversight regarding the cleanliness of the car. Your feedback is important to us, and we will ensure this is addressed with our team to prevent it from happening in the future. We appreciate your understanding and look forward to serving you again.
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Apr 28, 2025ExcellentResponse from Lookers Ford MiddlesbroughApr 29, 2025Hello Dorothy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Ford Middlesbrough. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 23, 2025Very easy to book in and waited on site for service to be completedResponse from Lookers Ford MiddlesbroughApr 23, 2025Hello Nicholas V.,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found the booking process easy and that you were comfortable waiting on site while your service was completed. Providing a seamless and convenient experience for our customers is a top priority for us at Lookers Ford Middlesbrough, and your feedback is greatly appreciated.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Ford Middlesbrough Team - Rating 5.0Apr 16, 2025The experience was really good. Vanessa was a really nice person. The only thing I could say is the initial fee is really high but it was great to get getting offered coffee. She even offered my granddaughter a cup of hot chocolate well done Vanessa.Response from Lookers Ford MiddlesbroughApr 16, 2025Dear Jennifer,
Thank you so much for taking the time to share your experience with us at Lookers Ford Middlesbrough. We're thrilled to hear that you had a positive experience and that Vanessa made you and your granddaughter feel welcome with her thoughtful gestures. It's wonderful to know that her service left such a great impression.
We appreciate your feedback regarding the initial fee and will certainly take it into consideration as we strive to improve our services. Your insights are invaluable to us in ensuring we continue to meet the needs of our customers.
Thank you once again for your kind words and for choosing the Motability Scheme with us. We look forward to welcoming you back in the future.
Best regards,
[Your Name]
Lookers Ford Middlesbrough Team - Rating 5.0Apr 16, 2025Very helpfulResponse from Lookers Ford MiddlesbroughApr 16, 2025Hello Neil,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. Providing excellent customer service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Middlesbrough.
Best regards,
The Motability Scheme Team
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Vanessa was able to provide you with a friendly and informative experience. Our team at Lookers Ford Middlesbrough is dedicated to ensuring our customers have all the information they need, and it's great to know that Vanessa met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Ford Middlesbrough Team