Motability Scheme at Lookers Ford Middlesbrough

4.8
Rating 4.8
(211 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Cargo Fleet Lane
Middlesbrough TS3 8AX
GB
Phone Number
Call Lookers Ford Middlesbrough on 01642 240055
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alan Platten
  • Karl Clews
  • Steven Horner
  • Vanessa Cromack
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Sarah Pendlington
  • David Gordge
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Middlesbrough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Ford Middlesbrough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Middlesbrough on 01642240055 to make an appointment with our Motability specialist.

Reviews at Lookers Ford Middlesbrough

  • Rating 4.0
    Given a 4 star as there didn't hoover in car but overall was fast and good experience
    Response from Lookers Ford Middlesbrough
    Hello Lisa T.. Thank you for taking the time to leave us a review about your visit.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Vanessa is a very nice person And was very friendly, nice doing business with her
    Response from Lookers Ford Middlesbrough
    Thank you so much for your kind words! We are so happy to hear that Vanessa was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    The dealer was spot as were the staff highly recommended
    Response from Lookers Ford Middlesbrough
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Kind regards
  • Rating 5.0
    Very helpful and friendly staff
    Response from Lookers Ford Middlesbrough
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent
    Response from Lookers Ford Middlesbrough
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service
    Response from Lookers Ford Middlesbrough
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent Vanessa was amazing very Knowledgeable helped me through the process
    Very approachable and was able to explain how the scheme worked .
    The cars lovely too
    Response from Lookers Ford Middlesbrough
    Thank you so much for your kind words! We are so happy to hear that Vanessa was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great service as always easy to order thanks for your help Karl Clews👍
    Response from Lookers Ford Middlesbrough
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The service I received was first class . I think it was Sarah who guided me. I am a scatter brain and I didn’t have all the documents I required. But she was extremely patient and supportive. A credit to your company . Thank you
    Response from Lookers Ford Middlesbrough
    Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
    Kind regards
  • Rating 5.0
    Friendly and helpful staff. Thank you Karl.
    Response from Lookers Ford Middlesbrough
    Thank you so much for your kind words! We are so happy to hear that Karl was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    They are brilliant at there job
    Response from Lookers Ford Middlesbrough
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Alan has been so helpful considerate and informative Nothing has been too much trouble for him. He made it a pleasant stress free experience and helped us ensure that our wheelchair fitted comfortably in the boot
    Response from Lookers Ford Middlesbrough
    Thank you so much for your kind words! We are so happy to hear that Alan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Fast and effective
    Response from Lookers Ford Middlesbrough
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Everything went great watched the video of them doing my car and at each stage until it said ready for collection
    Response from Lookers Ford Middlesbrough
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good showroom personel
    Response from Lookers Ford Middlesbrough
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Mr Allen Pattern was kindness itself. He made the whole experience easy and enjoyable. You have great staff and he is one of the best.
    Response from Lookers Ford Middlesbrough
    Thank you so much for your kind words! We are so happy to hear that Allen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good
    Response from Lookers Ford Middlesbrough
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Looked after well
    Response from Lookers Ford Middlesbrough
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service
    Response from Lookers Ford Middlesbrough
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff where more than helpful even though I changed my mind Carl was professional and understanding
    Response from Lookers Ford Middlesbrough
    Thank you for the great review and the feedback on Carl, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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