Motability Scheme at Derek Slack Škoda Middlesbrough

4.9
Rating 4.9
(125 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
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Welcome to Derek Slack Škoda Middlesbrough

Motability Scheme at Derek Slack Škoda MiddlesbroughMotability Scheme at Derek Slack Škoda Middlesbrough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Derek Slack Škoda Middlesbrough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Derek Slack Škoda Middlesbrough on 01642256100 to make an appointment with our Motability specialist.

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Contact information

Address
Prospect Place
Middlesbrough TS3 8AR
GB
Get directions
Phone Number
Call Derek Slack Škoda Middlesbrough on 01642 256100
01642 256100
01642 256100
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Andy Mockler
  • Jed Thirkell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Christopher Harrison
  • Jo Wells
We recommend calling and booking an appointment before visiting.
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Accessibility features at Derek Slack Škoda Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Derek Slack Škoda Middlesbrough

  • Rating 5.0
    Absolutely excellent experience ordering my second Skoda at this Dealership. Andrew Fowles had my order processed very efficiently. Answered any questions I had on the car I was ordering and put me at ease. By far the best dealership we have used whilst I have been on Motability.
    Response from Derek Slack Škoda Middlesbrough
    Dear Gary H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your excellent experience ordering your second Škoda at Derek Slack Škoda Middlesbrough. It's fantastic to know that Andrew Fowle was able to assist you efficiently and answer all your questions, making the process smooth and reassuring for you.

    We are committed to providing the best service possible, and your kind words affirm the hard work we put in every day. It's a pleasure to have you as a valued customer, and we look forward to serving you again in the future.

    Thank you once again for your kind review and for choosing us for your Motability needs.

    Best regards,

    The Derek Slack Škoda Team
  • Rating 5.0
    Faultless experience , a credit to the scheme , would definitely use Jed again for my next car !!!
    Response from Derek Slack Škoda Middlesbrough
    Hello Paul,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a faultless experience with us and that Jed was able to assist you so well. Your kind words are a great encouragement to our team and a testament to the dedication we strive to provide every day. We look forward to welcoming you back for your next car. If there's anything else we can do for you in the meantime, please don't hesitate to reach out.

    Best regards,
    The Derek Slack Škoda Middlesbrough Team
  • Rating 5.0
    Friendly helpful went through everything received my car
    Response from Derek Slack Škoda Middlesbrough
    Hello Carol,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Derek Slack Škoda Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very good choice of garage excellent from start to finish Ged filled all the paperwork in and orded the car very pleased with everything. Thankyou.
    Response from Derek Slack Škoda Middlesbrough
    Hello Richard,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Jed and the entire team at Derek Slack Škoda Middlesbrough are dedicated to providing the best service possible, and it's fantastic to know that you were pleased with everything, including the paperwork and car ordering process.

    Your feedback is greatly appreciated, and it motivates us to continue delivering top-notch service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing us, and we hope you enjoy your new car!

    Best regards,

    The Derek Slack Škoda Middlesbrough Team
  • Rating 5.0
    Absolutely fantastic.
    Response from Derek Slack Škoda Middlesbrough
    Dear Christine M.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fantastic experience with us at Derek Slack Škoda Middlesbrough. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Derek Slack Škoda Middlesbrough
  • Rating 5.0
    Really easy straightforward experience from start to finish.
    Response from Derek Slack Škoda Middlesbrough
    Dear Evie S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an easy and straightforward experience with us from start to finish. Providing excellent service is our top priority, and your feedback is a great testament to the hard work our team puts in every day.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Derek Slack Škoda Middlesbrough.

    Best regards,

    Andrew
    Derek Slack Škoda Middlesbrough Team
  • Rating 5.0
    Very efficient and friendly service. It made this a very pleasurable experience
    Very courteous and considerate
    Made to feel.totally at ease
    Response from Derek Slack Škoda Middlesbrough
    Dear Kathleen,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our service efficient and friendly, and that it made your experience with us a pleasurable one. Our team strives to provide courteous and considerate service, and it’s rewarding to know that you felt totally at ease during your visit.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If there is anything else we can do for you, please don't hesitate to reach out.

    Warm regards,

    The Motability Scheme Team at Derek Slack Škoda Middlesbrough
  • Rating 5.0
    Really helpful, I asked a lot of questions about electric cars and came out much more knowledgeable.
    Friendly and hey
    Response from Derek Slack Škoda Middlesbrough
    Hello Curtis,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team helpful and that we could provide you with the information you needed about electric cars. It's great to know you left feeling more knowledgeable. If you have any more questions in the future or need further assistance, please don't hesitate to reach out. We're always here to help!

    Best regards,
    The Motability Scheme Team at Derek Slack Škoda Middlesbrough
  • Rating 5.0
    Fantastic. Jed was amazing making sure I fit correctly and comfortably in the correct vehicle before allowing me to order my new electric car. I will be using jed again for all future car purchases.
    Response from Derek Slack Škoda Middlesbrough
    Hello Anthony,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with us at Derek Slack Škoda Middlesbrough. It's great to know that Jed was able to assist you in finding the perfect fit for your new electric car. We are delighted to hear that you plan to return for future car purchases, and we look forward to welcoming you back. If you have any questions or need further assistance, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Derek Slack Škoda Middlesbrough
  • Rating 5.0
    The car was picked up for service and returned in immaculate condition.First class service
    Response from Derek Slack Škoda Middlesbrough
    Dear John E.,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you were pleased with the service provided and that your car was returned in immaculate condition. Our team strives to deliver first-class service to all our customers, and your feedback is a wonderful affirmation of our efforts.

    If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Derek Slack Škoda Middlesbrough Team
  • Rating 5.0
    Very helpful,polite and knowledgeable, thoroughly recommended
    Response from Derek Slack Škoda Middlesbrough
    Hello Stuart P.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team helpful, polite, and knowledgeable. Your recommendation means a lot to us, and we are delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Derek Slack Škoda Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The best thing I have ever done.
    Kind, considerate,kept me updated. Would definitely use again.
    Response from Derek Slack Škoda Middlesbrough
    Hello Peter,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with the Motability Scheme at Derek Slack Škoda Middlesbrough was the best thing you have ever done. Our team strives to provide kind and considerate service, and it's fantastic to know that we kept you updated throughout the process.

    Your kind words and perfect rating mean a lot to us, and we are delighted to know that you would choose to use our services again. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,

    The Derek Slack Škoda Team
  • Rating 5.0
    Jed was lovely, he made the whole process very simple. He gave an explanation for everything and made sure we knew exactly what we needed to know before we left.
    Response from Derek Slack Škoda Middlesbrough
    Hello William A.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Jed made your experience with us simple and informative. Our team strives to ensure that every customer feels confident and well-informed, and it's great to know that Jed was able to provide that for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Derek Slack Škoda Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Really good service, swift process
    Response from Derek Slack Škoda Middlesbrough
    Hello Andrew,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service and that the process was swift for you. At Derek Slack Škoda Middlesbrough, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Derek Slack Škoda Middlesbrough
  • Rating 5.0
    Very polite & friendly. Picked car up as promised on time and was returned with full paperwork very quickly. Definitely recommend
    Response from Derek Slack Škoda Middlesbrough
    Hello Gordon,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service polite and friendly, and that we were able to meet your expectations with the timely pickup and return of your car. Your recommendation means a lot to us and motivates our team to continue providing excellent service. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Derek Slack Škoda Middlesbrough
  • Rating 5.0
    Andrew Fowle was brilliant from start to finish, made the process easy and explained everything in detail.
    Response from Derek Slack Škoda Middlesbrough
    Hello Kerry,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Andrew provided you with excellent service from start to finish. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience with the Motability Scheme at Derek Slack Škoda Middlesbrough.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Derek Slack Škoda Team
  • Rating 5.0
    Great
    Response from Derek Slack Škoda Middlesbrough
    Dear Teresa H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with the Motability Scheme at Derek Slack Škoda Middlesbrough. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Derek Slack Škoda Team
  • Rating 5.0
    Fantastic staff made it soo easy to get my 1st mobility car. Andrew was my agent and he set everything up in the car so all I had to do was drive home made the experience soo much better
    Response from Derek Slack Škoda Middlesbrough
    Hello Deborah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was fantastic and that Andrew was able to assist you in setting up your first mobility car. It's great to know that everything was made easy for you and that you could simply drive home with confidence. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Derek Slack Škoda Middlesbrough
  • Rating 5.0
    Felt welcome and at ease, he explained everything we needed to know was very polite and professional
    Response from Derek Slack Škoda Middlesbrough
    Hello Stuart,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you felt welcome and at ease during your visit to Derek Slack Škoda Middlesbrough. Our team strives to provide clear and professional service, and it’s great to know that we met your expectations. Your feedback is incredibly valuable to us and motivates us to continue delivering the best experience possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Derek Slack Škoda Middlesbrough
  • Rating 5.0
    They were very knowledgeable, welcoming and friendly. They made the whole process simple and easy from start to finish. Would highly recommend Derek Slack and Jed
    Response from Derek Slack Škoda Middlesbrough
    Hello William A.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our team knowledgeable, welcoming, and friendly. It's fantastic to know that we were able to make the process simple and easy for you. Your recommendation means a lot to us, and I'll be sure to pass on your kind words to Jed and the rest of the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Derek Slack Škoda Middlesbrough Team

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