Motability Scheme at Stoneacre Suzuki Middlesbrough

Motability Scheme at Stoneacre Suzuki Middlesbrough

4.9
Rating 4.9
(71 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today

Welcome to Stoneacre Suzuki Middlesbrough

Our trained Motability specialists are here to support you throughout the duration of your lease.

Stoneacre Suzuki Middlesbrough can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Stoneacre Suzuki Middlesbrough on 01642282930 to make an appointment with our Motability specialist.

Contact information

Address
Marton Road
Cleveland
Middlesbrough TS4 2ET
GB
Phone Number
Call Stoneacre Suzuki Middlesbrough on 01642 282930
Reviews
Visit dealer website

Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Adam Woodgate
  • Maddison Connell
We recommend calling and booking an appointment before visiting.

Accessibility features at Stoneacre Suzuki Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Stoneacre Suzuki Middlesbrough

  • Rating 4.0
    Car pickup and returned great but the car was supposed to have a complimentary wash and it hadn't
    Response from Stoneacre Suzuki Middlesbrough
    Dear Patrick,

    Thank you for taking the time to leave a review and for giving us a 4-star rating. We are pleased to hear that your car pickup and return experience was great. However, we apologize for the oversight regarding the complimentary wash that was promised but not completed.

    Your feedback is invaluable to us, and we will ensure that this issue is addressed with our team to prevent it from happening in the future. If there is anything else we can do to improve your experience, please do not hesitate to reach out.

    We appreciate your support and look forward to serving you better in the future.

    Best regards,

    The Motability Scheme Team at Stoneacre Suzuki Middlesbrough
  • Rating 5.0
    Excellent
    Response from Stoneacre Suzuki Middlesbrough
    Dear Anthony C.,

    Thank you so much for your excellent review and the perfect 5-star rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at Stoneacre Suzuki Middlesbrough. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Stoneacre Suzuki Middlesbrough
  • Rating 5.0
    Amazing service staff always polite and friendly
    Response from Stoneacre Suzuki Middlesbrough
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with our service staff at Stoneacre Suzuki Middlesbrough. Our team takes great pride in being polite and friendly, and your kind words are truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Suzuki Middlesbrough Team
  • Rating 5.0
    Ryan was really nice, kept me updated along the way and patient. Honestly couldn’t fault him.
    Response from Stoneacre Suzuki Middlesbrough
    Hi Natasha, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    Excellent garage and staff.Always top class
    Response from Stoneacre Suzuki Middlesbrough
    Hello Anne and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great no problems
    Response from Stoneacre Suzuki Middlesbrough
    Hello Michael and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service with great communication throughout. Explained everything in car. Would definitely use this garage in the future.
    Response from Stoneacre Suzuki Middlesbrough
    Hello Jill and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    lovely sales guy called takki,sorted everything out quickly and efficiently.
    very professional service with a smile.
    Response from Stoneacre Suzuki Middlesbrough
    Hi Thomas, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    If you're looking for a car then go no further than Stoneacre,and ask for Huss.
    Response from Stoneacre Suzuki Middlesbrough
    Hi Craig, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    HUS WAS WONDERFUL A REAL GENTLEMAN
    Response from Stoneacre Suzuki Middlesbrough
    Hi Pamela, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful and friendly
    Response from Stoneacre Suzuki Middlesbrough
    Hello Mary and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The lad that helped us couldn’t of done anymore he went up and beyond and the other gentlemen that were there made you very welcome and they were very friendly fantastic over all
    Response from Stoneacre Suzuki Middlesbrough
    Hello Lilly and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Great service and friendly staff.
    Response from Stoneacre Suzuki Middlesbrough
    Hi Kerry, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The whole experience was great, staff super friendly and supportive, they made it very easy.
    Response from Stoneacre Suzuki Middlesbrough
    Hi Peter, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    excellent from start to finish..good communication
    Response from Stoneacre Suzuki Middlesbrough
    Hi Janice, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Professional, helpful, friendly knowledgeable. Knew what they were talking about, restored our confidence, we were able to place an order.
    Response from Stoneacre Suzuki Middlesbrough
    Hi Stephen, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great friendly service. Above and beyond.
    Response from Stoneacre Suzuki Middlesbrough
    Hi Richard, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very polite and very helpful and very fast thank you
    Response from Stoneacre Suzuki Middlesbrough
    Hi Victoria, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly, helpful and efficient members of the team.
    Response from Stoneacre Suzuki Middlesbrough
    Hi Alan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful
    Response from Stoneacre Suzuki Middlesbrough
    Hi Andrew, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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