Motability Scheme at Stoneacre MG Middlesbrough
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre MG Middlesbrough
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Contact Stoneacre MG Middlesbrough on 01642282930 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Marton Road
Cleveland
Middlesbrough TS4 2ET
GB
Phone Number
Call Stoneacre MG Middlesbrough on 01642 282930
01642 282930
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Takie Hussain
- Ryan Howe
- Hussain Shakoor
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Adam Woodgate
- Maddison Connell
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Accessibility features at Stoneacre MG Middlesbrough
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre MG Middlesbrough
- Rating 4.0Apr 14, 2025Courteous and helpful
- Rating 3.0Apr 11, 2025Everything was fine apart from not changing the tyre that was 78% worn. Usually the dealers would change it, I was never informed nor asked if I would like it changed. Now I have to book in to Kwick Fit. Unnecessary trip cohld have been avoided if they just changed the tyre.Response from Stoneacre MG MiddlesbroughApr 14, 2025Dear Shagufta,
Thank you for taking the time to share your feedback with us. We appreciate your honest review and are sorry to hear about the inconvenience you experienced regarding the tyre change. It is important to us that our customers have a smooth and hassle-free experience, and we apologize for not meeting your expectations in this instance.
We understand how an additional trip to Kwik Fit could be frustrating, and we regret any inconvenience this may have caused. Your feedback is invaluable, and we will use it to improve our communication and service processes to ensure that such situations are handled more effectively in the future.
If there is anything further we can do to assist you, please do not hesitate to reach out. We hope to have the opportunity to serve you better in the future.
Thank you once again for your feedback.
Best regards,
Stoneacre MG Middlesbrough Team - Rating 5.0Apr 1, 2025Superb. So friendly and helpful.Response from Stoneacre MG MiddlesbroughApr 2, 2025Dear Jacqueline,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and helpful during your visit to Stoneacre MG Middlesbrough.
Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre MG Middlesbrough Team - Rating 5.0Mar 17, 2025Fantastic ,very friendly staff , would highly recommendResponse from Stoneacre MG MiddlesbroughMar 18, 2025Hello Luke,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our team at Stoneacre MG Middlesbrough. Your kind words about our friendly staff mean a lot to us, and we truly appreciate your recommendation. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre MG Middlesbrough Team - Rating 5.0Mar 17, 2025They where very professional,had no worries at allResponse from Stoneacre MG MiddlesbroughMar 18, 2025Hello Dennis,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Stoneacre MG Middlesbrough to be professional and that you had a worry-free experience. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible to all our customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre MG Middlesbrough Team - Rating 5.0Mar 14, 2025Brilliant service, no complaintsResponse from Stoneacre MG MiddlesbroughMar 17, 2025Hello Shaun,
Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at the Motability Scheme at Stoneacre MG Middlesbrough. Your satisfaction is our top priority, and it's great to know we met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Stoneacre MG Middlesbrough - Rating 5.0Feb 20, 2025The hole experience was quick and easy.the mobility salesman was very professionalResponse from Stoneacre MG MiddlesbroughFeb 21, 2025Hello Dennis,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was quick and easy. Our team, especially our mobility salesman, strives to provide professional and efficient service to all our customers, and it’s great to know we hit the mark with you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre MG Middlesbrough.
Best regards,
Stoneacre MG Middlesbrough Team - Rating 5.0Feb 10, 2025Very helpful companyResponse from Stoneacre MG MiddlesbroughFeb 11, 2025Hello Sheila,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our company very helpful. At Stoneacre MG Middlesbrough, we strive to provide the best service possible to all our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre MG Middlesbrough Team - Rating 5.0Feb 3, 2025Amazing could not fault the whole experience at all.The people who work there are so friendly and helpful and put us at ease explaining how everything worked.Response from Stoneacre MG MiddlesbroughFeb 4, 2025Hello Ryan S.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Stoneacre MG Middlesbrough. Our team takes great pride in ensuring our customers feel comfortable and well-informed, so it's fantastic to know we succeeded in making your visit enjoyable. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Stoneacre MG Middlesbrough Team - Rating 5.0Jan 27, 2025SmoothResponse from Stoneacre MG MiddlesbroughJan 28, 2025Hi Stephen, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 27, 2025Ryan was very knowledgeable about the car and kept us posted, he showed Kevin everything he needed to know about the car which was a great help.
Thank you Ryan you are a star and a credit to the company.Response from Stoneacre MG MiddlesbroughJan 28, 2025Hi Kevin thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Jan 22, 2025Good service from all involvedResponse from Stoneacre MG MiddlesbroughJan 22, 2025Dear Stanley E.,
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service from everyone involved at the Motability Scheme at Stoneacre MG Middlesbrough. Your feedback is greatly appreciated and will be shared with our team to continue providing excellent service.
If you have any further comments or need assistance, please feel free to reach out to us. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Stoneacre MG Middlesbrough - Rating 5.0Jan 15, 2025Lovely friendly environment to discuss and order my next vehicle. Would highly recommend 👌
- Rating 5.0Jan 6, 2025Excellent service and easy to understand he was both polite and honest even delivered earlier than expectedResponse from Stoneacre MG MiddlesbroughJan 8, 2025Hello Damen and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 30, 2024Brilliant service quick no hassle and lovely friendly helpful salesmanResponse from Stoneacre MG MiddlesbroughDec 31, 2024Hello Ryan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 22, 2024Great experienceResponse from Stoneacre MG MiddlesbroughNov 25, 2024Hello Darren and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 21, 2024Amazing experience through the full process. Dan was amazing and very helpfulResponse from Stoneacre MG MiddlesbroughNov 22, 2024Hello Kirsty and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 19, 2024Very helpful friendly staff, great range of vehicles, excellent all around.Response from Stoneacre MG MiddlesbroughNov 20, 2024Hello Dawn and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 11, 2024We loved dealing with Huss, he was clear & easy to deal with. Not pushy at all which I loved.
Really happy with our experience of getting our first mobility car.Response from Stoneacre MG MiddlesbroughNov 12, 2024Hello Marie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Nov 11, 2024It was a very easy process and super happy with my new car. Thank youResponse from Stoneacre MG MiddlesbroughNov 12, 2024Hello Linda and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you for taking the time to leave us a review. We're delighted to hear that you found our team courteous and helpful during your visit. Your feedback is incredibly valuable to us as we strive to provide the best possible service to all our customers.
If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to reach out. We look forward to welcoming you back to Stoneacre MG Middlesbrough in the future.
Best regards,
Stoneacre MG Middlesbrough Team