Motability Scheme at Stoneacre MG Middlesbrough

4.7
Rating 4.7
(88 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre MG Middlesbrough

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

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You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre MG Middlesbrough on 01642282930 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Marton Road
Cleveland
Middlesbrough TS4 2ET
GB
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Phone Number
Call Stoneacre MG Middlesbrough on 01642 282930
01642 282930
01642 282930
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Takie Hussain
  • Ryan Howe
  • Daniel Adams
  • Hussain Shakoor

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Adam Woodgate
  • Maddison Connell
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Accessibility features at Stoneacre MG Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre MG Middlesbrough

  • Rating 5.0
    Great experience
    Response from Stoneacre MG Middlesbrough
    Hello Darren and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Amazing experience through the full process. Dan was amazing and very helpful
    Response from Stoneacre MG Middlesbrough
    Hello Kirsty and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful friendly staff, great range of vehicles, excellent all around.
    Response from Stoneacre MG Middlesbrough
    Hello Dawn and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    We loved dealing with Huss, he was clear & easy to deal with. Not pushy at all which I loved.
    Really happy with our experience of getting our first mobility car.
    Response from Stoneacre MG Middlesbrough
    Hello Marie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    It was a very easy process and super happy with my new car. Thank you
    Response from Stoneacre MG Middlesbrough
    Hello Linda and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Ryan was extremely informative. Explained all the different options of cars and what each one had to offer. Was not pushy which was what I was worried about. He even helped me with choosing the most cost effective car and I was able to try them for comfort and ease.
    Response from Stoneacre MG Middlesbrough
    Hi Kimberley, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    good
    Response from Stoneacre MG Middlesbrough
    Hello Zahra and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Polite friendly service from all involved.
    Response from Stoneacre MG Middlesbrough
    Hello Gordon and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service and very friendly
    Response from Stoneacre MG Middlesbrough
    Hello Michael and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 1.0
    Radio doesn't work and was supposed to be looked at, already been in once and multiple phone calls. Over a year without a radio

    UPDATE: car been in to get radio fixed still not fixed and car has been damaged
    Response from Stoneacre MG Middlesbrough
    Hi Marc, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://stoneac.re/scYnHmG so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Collected car and dropped it back off kept me informed about the vehicle had no issues
  • Rating 5.0
    Very quick,no hassle and very good communication
    Response from Stoneacre MG Middlesbrough
    Hello Kelly and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The hand over went smoothly, and it was a pleasure dealing with Ryan. Not only for the hand over but he helped answer many questions on the lead up to picking up our car.
    100% satisfaction
    Response from Stoneacre MG Middlesbrough
    Hello John and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    One of the best experiences is that I have had with my nobility specialist who was very knowledgeable and very helpful.
    Response from Stoneacre MG Middlesbrough
    Hello Laura and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Quick easy n very happy with the service we received
    Response from Stoneacre MG Middlesbrough
    Hello Leanne and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Nice friendly staff and very knowledgeable and professional.
    Response from Stoneacre MG Middlesbrough
    Hello John and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    So so easy. Friendly & informed service. I wish we'd done it sooner
    Response from Stoneacre MG Middlesbrough
    Hello Hazel and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Hi I was looking for a car that was suitable for my needs and size the car sales TAKIE went above and beyond to help us find wot we needed showed us different models and specs would highly recommend TAKIE for all ur mobility needs the help he gives is 10/10 very polite
    Response from Stoneacre MG Middlesbrough
    Hello Mary and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lovely lad. Really informative and made the whole process simple. Thank you so much for yesterday.
    Response from Stoneacre MG Middlesbrough
    Hi Cody, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Was brilliant. Gave me the right choice and helped set everything up. Didn't have to do much they did it all. Manager and staff were so helpful too
    Response from Stoneacre MG Middlesbrough
    Hello Craig and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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