Motability Scheme at Stoneacre MG Middlesbrough

4.8
Rating 4.8
(124 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre MG Middlesbrough

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre MG Middlesbrough on 01642282930 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Marton Road
Cleveland
Middlesbrough TS4 2ET
GB
Phone Number
Call Stoneacre MG Middlesbrough on 01642 282930
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Takie Hussain
  • Ryan Howe

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Adam Woodgate
  • Maddison Connell
  • Poppy Hewson
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Accessibility features at Stoneacre MG Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre MG Middlesbrough

  • Rating 5.0
    Excellent from start to finish
    Response from Stoneacre MG Middlesbrough
    Dear Corinne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Stoneacre MG Middlesbrough was excellent from start to finish. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    jack was great, he talked us through the whole process
    Response from Stoneacre MG Middlesbrough
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Jack was able to guide you smoothly through the process. Our team at Stoneacre MG Middlesbrough is dedicated to providing excellent service, and it's fantastic to know that Jack met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Excellent
    Response from Stoneacre MG Middlesbrough
    Hello Abdullah,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had an excellent experience with us at Stoneacre MG Middlesbrough. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    really good explained the whole process
    Response from Stoneacre MG Middlesbrough
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us and that everything was explained clearly throughout the process. Your feedback is incredibly valuable to us, and it’s great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre MG Middlesbrough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Came and picked up my car and brought it back. Gentlemen was really friendly. Was kept upto date on the service. Cleaned the full car when it was brought back.
    Fantastic service
    Response from Stoneacre MG Middlesbrough
    Hello Emily,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service at Stoneacre MG Middlesbrough. It's great to know that our team kept you updated and that you were pleased with the friendliness of our staff. We always strive to go the extra mile, and we're glad that cleaning your car added to your satisfaction.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further needs or questions, please don't hesitate to reach out.

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    I am so happy
    Response from Stoneacre MG Middlesbrough
    Hello Zaneta,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you are so happy with your experience at Stoneacre MG Middlesbrough. Your satisfaction is our top priority, and it’s wonderful to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Easy everything went smoothly no problems
    Response from Stoneacre MG Middlesbrough
    Hello Norman,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with the Motability Scheme at Stoneacre MG Middlesbrough was smooth and problem-free. Our team is dedicated to providing excellent service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 4.0
    The service was good thanks
    Response from Stoneacre MG Middlesbrough
    Hello Kim,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our service to be good. Your feedback is important to us as we strive to provide the best experience for our customers. If there's anything specific you think we could improve on to make your next visit even better, please feel free to let us know. We look forward to welcoming you back to Stoneacre MG Middlesbrough in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre MG Middlesbrough
  • Rating 5.0
    Good communication and easy process to book vehicle in
    Response from Stoneacre MG Middlesbrough
    Hello Gordon,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our communication effective and the booking process easy. At Stoneacre MG Middlesbrough, we strive to make every interaction as smooth as possible for our customers. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Very good service and a true gentleman was Ryan well done mate.
    Response from Stoneacre MG Middlesbrough
    Hello Sehrish,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received very good service and that Ryan made a positive impression. Your kind words truly mean a lot to us and will be shared with Ryan and the rest of the team. We are committed to providing excellent service to all our customers, and your feedback is a great encouragement. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Very easy to deal with and straight forward no dramas a real pleasure
    Response from Stoneacre MG Middlesbrough
    Hello Lisa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Stoneacre MG Middlesbrough was easy and straightforward. Our team strives to make every interaction a pleasure, and it's fantastic to know we succeeded with you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    He was very welcoming.
    Response from Stoneacre MG Middlesbrough
    Hello Lee,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you felt welcomed during your visit to Stoneacre MG Middlesbrough. Providing a warm and friendly environment is something we strive for, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Excellent service
    Response from Stoneacre MG Middlesbrough
    Hello Sehrish,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Stoneacre MG Middlesbrough. Our team is dedicated to providing the best experience possible, and it’s always rewarding to know when we’ve succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    very friendly an helpful.
    Response from Stoneacre MG Middlesbrough
    Dear Lisa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Stoneacre MG Middlesbrough to be very friendly and helpful. Providing excellent service is our top priority, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Staff were absolutely amazing, can’t thank them enough for helping me get the car I wanted. I love it. Can’t praise them enough, lovely group of guys, highly recommend them to everyone. Thank you all again 😁
    Response from Stoneacre MG Middlesbrough
    Dear Anita,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our staff at Stoneacre MG Middlesbrough. It's fantastic to know that we could help you find the car you wanted and that you love it. Your satisfaction is our top priority, and your kind words mean a lot to us. If you ever need any further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Quick drop off and pick up service. Car returned in clean order.
    Response from Stoneacre MG Middlesbrough
    Hello Hazel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with our quick drop-off and pick-up service and that your car was returned in clean order. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre MG Middlesbrough.

    Best regards,

    Motability Scheme Team
    Stoneacre MG Middlesbrough
  • Rating 5.0
    The mobility guy was very knowledgeable. Help me choose the right size of car for me. I'm got it ready for me to pick up in a couple of days. Nice experience highly recommended
    Response from Stoneacre MG Middlesbrough
    Hello Laura,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a positive experience with our mobility specialist and that they were able to assist you in choosing the perfect car. It's great to know that everything is set for you to pick up your new vehicle soon. Your recommendation means a lot to us, and we're delighted to have been able to meet your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Brilliant
    Response from Stoneacre MG Middlesbrough
    Dear Paul,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Stoneacre MG Middlesbrough. Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    Excellent service
    Response from Stoneacre MG Middlesbrough
    Hello Angela,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Stoneacre MG Middlesbrough. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team
  • Rating 5.0
    He was lovely
    Response from Stoneacre MG Middlesbrough
    Hello Francis,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Stoneacre MG Middlesbrough. Your kind words and perfect rating mean a lot to our team, and we are delighted to know that you found our service lovely. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre MG Middlesbrough Team

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