Motability Scheme at Lookers Volkswagen Teesside

4.7
Rating 4.7
(166 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Newport Road
Middlesbrough TS1 5HZ
GB
Phone Number
Call Lookers Volkswagen Teesside on 01642 808900
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jonathan Elliott
  • Thomas Covell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Lisa Johnson
  • Lewis Phillips
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Teesside

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Teesside

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Teesside can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Teesside on 01642808900 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Teesside

  • Rating 5.0
    Excellent service
  • Rating 5.0
    Fab service. Kept up to date with process . Staff. Eye friends .
  • Rating 5.0
    No bother brilliant
    Response from Lookers Volkswagen Teesside
    Hi Raymond, Thank you for your high star rating. Kind regards
  • Rating 5.0
    Very easy and helpful to be able to pick a car that met all of my needs.
    Response from Lookers Volkswagen Teesside
    Hello,

    Thank you for the great review and the feedback we really appreciate it. We look forward to welcoming you back to the business again soon.

    Thank you.
    Ashleigh
  • Rating 5.0
    Amazing experience. Would deffiently purchase again

    So helpful and understanding and accomodated amazing
    Response from Lookers Volkswagen Teesside
    Hi Kirsty, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    We had the best possible experience with Jonny the salesman he helped us throughout the whole process answered every detail we had questions about and would recommend him and the garage to anyone
    Response from Lookers Volkswagen Teesside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Can't fault the service at Looker's in any way. Appreciated.
    Response from Lookers Volkswagen Teesside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Lovely young man called Tom helped me. He was very well mannered and took time to explain everything
    Response from Lookers Volkswagen Teesside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Fantastic customer service with Nathan, very helpful and all round a lovely guy.
    Response from Lookers Volkswagen Teesside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent
    Response from Lookers Volkswagen Teesside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Spot on excellent service when do i get new car payment
    Response from Lookers Volkswagen Teesside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    From enquiring about a change in vehicle, to receiving my new car the customer service I received was good, professional and friendly.
    Response from Lookers Volkswagen Teesside
    Hi Susan, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great staff very helpful
    Response from Lookers Volkswagen Teesside
    Hi Peter, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    No concerns..
    Excellent service from Lookers..
    Response from Lookers Volkswagen Teesside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service
    Response from Lookers Volkswagen Teesside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Good dealership
    Response from Lookers Volkswagen Teesside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    The lads in there are great l give them five stars the car in and out no problem
    Response from Lookers Volkswagen Teesside
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    Terrible Terrible Terrible
    Response from Lookers Volkswagen Teesside
    To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you
  • Rating 5.0
    The staff were amazing really helpful I'd go again access to building in a scooter was great
    Response from Lookers Volkswagen Teesside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good service
    Response from Lookers Volkswagen Teesside
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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