Motability Scheme at Lookers Volkswagen Teesside
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Newport Road
Middlesbrough TS1 5HZ
GB
Phone Number
Call Lookers Volkswagen Teesside on 01642 808900
01642 808900
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 15:00 |
Motability Scheme specialists:
- Jonathan Elliott
- David Skeen
- Thomas Covell
- Nathan Wardell
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Lisa Johnson
- Lizzy Slade
- Hazel Mckeown
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Teesside
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Teesside
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Teesside can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Teesside on 01642808900 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Teesside
- Rating 5.0Feb 19, 2026David Skeen was brilliant throughout the process with great communication skills. Credit to VW TEESSIDE.
- Rating 5.0Feb 2, 2026Nathan wardell was absolutely amazing at volkswagon middlesbrough . He helps us so much and made us feel so comfortable. Would definitely recommend that dealership. Amazing experiance can not wait to collect carResponse from Lookers Volkswagen TeessideFeb 3, 2026Dear Steven M.,
Thank you so much for taking the time to share your wonderful feedback about your experience at Lookers Volkswagen Teesside. We are thrilled to hear that Nathan Wardell provided you with exceptional service and made you feel comfortable throughout the process. Your kind words and recommendation mean a lot to us.
We are delighted that you had an amazing experience and are excited for you to collect your new car. If there is anything else we can assist you with, please don't hesitate to reach out.
Thank you once again for your review and for choosing us for your mobility needs.
Best regards,
Lookers Volkswagen Teesside Team - Rating 5.0Feb 2, 2026Fantastic service from start to finish.Response from Lookers Volkswagen TeessideFeb 3, 2026Dear Wendy,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us from start to finish. Providing excellent service is our top priority, and it’s incredibly rewarding to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Teesside.
Best regards,
Lookers Volkswagen Teesside Team - Rating 5.0Jan 30, 2026it was brilliantResponse from Lookers Volkswagen TeessideFeb 2, 2026Beste Abdo M.,
Baie dankie vir jou wonderlike terugvoer! Ons is verheug om te hoor dat jou ervaring by Lookers Volkswagen Teesside so positief was. Ons streef daarna om uitstekende diens te lewer, en dit is altyd bemoedigend om te weet dat ons daarin geslaag het. As daar enigiets anders is waarmee ons kan help, laat weet ons gerus.
Vriendelike groete,
Die Lookers Volkswagen Teesside-span - Rating 5.0Jan 15, 2026Car was ready and waiting for us
The paperwork was all in order
Alex Bell was lovely to deal withResponse from Lookers Volkswagen TeessideJan 16, 2026Hello Christine R.,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us was smooth and that everything was ready and in order for you. It's fantastic to know that Alex Bell made a positive impression during your visit. We strive to provide the best service possible, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Jan 9, 2026Fantastic service 👍🏼Response from Lookers Volkswagen TeessideJan 11, 2026Hello Wendy,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our service at Lookers Volkswagen Teesside. Your feedback is greatly appreciated and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Dec 24, 2025We had a very good experience at the new car handover
Tom Hughes is an excellent ambassador for his companyResponse from Lookers Volkswagen TeessideDec 29, 2025Dear Catherine W.,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a very good experience during your new car handover. It's wonderful to know that Tom Hughes made such a positive impression and served as an excellent ambassador for our company. Your feedback is greatly appreciated and will be shared with Tom and the team.
We are committed to providing exceptional service to all our customers, and your kind words are a great encouragement to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your review and for choosing the Motability Scheme at Lookers Volkswagen Teesside.
Best regards,
Ann Scott
Customer Advisor
Lookers Volkswagen Teesside - Rating 5.0Dec 22, 2025Outstanding serviceResponse from Lookers Volkswagen TeessideDec 23, 2025Hello Jennifer,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received outstanding service at Lookers Volkswagen Teesside. Our team is dedicated to providing the best experience possible, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Volkswagen Teesside Team - Rating 3.0Dec 18, 2025Took 5 days instead of one. They provided a courtesy car but it were manual and very low so I struggled to use itResponse from Lookers Volkswagen TeessideDec 22, 2025Hello Craig,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the extended time for your service and the courtesy car provided. We understand the importance of having a vehicle that meets your needs comfortably, and we're sorry that the manual car was not suitable for you.
Your feedback is invaluable to us as it helps us improve our services. We are committed to ensuring a better experience for you in the future and will take your comments into consideration to enhance our offerings.
If there's anything else we can do to assist you or if you have further concerns, please feel free to reach out to us directly. We appreciate your patience and understanding.
Best regards,
The Motability Scheme Team at Lookers Volkswagen Teesside - Rating 5.0Dec 17, 2025Fantastic at there job lovely peopleResponse from Lookers Volkswagen TeessideDec 18, 2025Hello Allison D.,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Lookers Volkswagen Teesside. Our team is dedicated to providing excellent service, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Dec 15, 2025Jake offered amazing customer service, friendly and comfortable to speak to.Response from Lookers Volkswagen TeessideDec 15, 2025Hello Hollie,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Jake provided you with amazing customer service and made you feel comfortable during your visit. Your feedback is incredibly valuable to us, and we are delighted to know that your experience at Lookers Volkswagen Teesside was a positive one.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Dec 9, 2025The guy at lookers Teesside was fabulous in every wayResponse from Lookers Volkswagen TeessideDec 9, 2025Dear Jacqueline,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team at Lookers Volkswagen Teesside. It's fantastic to know that our service met your expectations and that you found our staff to be fabulous in every way.
Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you with your mobility needs. If there is anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again for your support and for choosing the Motability Scheme at Lookers Volkswagen Teesside.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Dec 3, 2025Very good very nice people that work thereResponse from Lookers Volkswagen TeessideDec 4, 2025Hello Allison D.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Lookers Volkswagen Teesside. Your feedback is incredibly valuable, and we're delighted to know that our service met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Nov 29, 2025A very smooth and friendly experience. Johnny was so polite and helpful too.Response from Lookers Volkswagen TeessideDec 1, 2025Hello Jill,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a smooth and friendly experience with us at Lookers Volkswagen Teesside. It's great to know that Johnny was polite and helpful during your visit. We strive to provide the best service possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Nov 29, 2025nathan was brilliant really helpful and friendly would recommend to othersResponse from Lookers Volkswagen TeessideDec 1, 2025Dear Jane W.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Nathan provided you with a helpful and friendly experience. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with our team at Lookers Volkswagen Teesside. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Nov 26, 2025Absolutely spot on no issues at all collected and dropped off for me, all traceable through the linkResponse from Lookers Volkswagen TeessideNov 27, 2025Hello John R.,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your experience with the Motability Scheme at Lookers Volkswagen Teesside was seamless and met your expectations. It's great to know that the collection and drop-off process was convenient for you and that you found the tracking link helpful.
Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything more we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Nov 25, 2025Very helpful, very friendlyResponse from Lookers Volkswagen TeessideNov 25, 2025Hello Owen W.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team very helpful and friendly. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Teesside.
Best regards,
Ann Scott
Customer Adviser
Lookers Volkswagen Teesside - Rating 5.0Nov 18, 2025They were very helpful and fantastic peopleResponse from Lookers Volkswagen TeessideNov 18, 2025Hello Jacqueline,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and fantastic. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Volkswagen Teesside.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Nov 14, 2025Johnny was very friendly and helpfulResponse from Lookers Volkswagen TeessideNov 17, 2025Hello Jill,
Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that Johnny was able to provide you with friendly and helpful service. At Lookers Volkswagen Teesside, we strive to ensure our customers have the best experience possible, and it's great to know Johnny made a positive impact during your visit.
If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Lookers Volkswagen Teesside Team - Rating 5.0Nov 12, 2025Excellent customer care and supportResponse from Lookers Volkswagen TeessideNov 13, 2025Hello Catherine W.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer care and support at Lookers Volkswagen Teesside. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Teesside Team
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Lookers Volkswagen Teesside. David Skeen is indeed a valuable member of our team, and we're delighted to know that his communication skills made your experience exceptional. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Lookers Volkswagen Teesside Team