Motability Scheme at Evans Halshaw Renault Middlesbrough

4.8
Rating 4.8
(99 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Evans Halshaw Renault Middlesbrough

Here at Evans Halshaw Renault Middlesbrough - our highly trained Motability specialists are on hand to support you every step of your Motability Scheme.
Our specialists will be able to support you in choosing the right vehicle, arrange your test drive order and supply your new Motability Scheme car and aid you by confirming your eligibility. Our friendly team is waiting to help you choose the right vehicle for you, offering years of experience and exceptional customer service – Evans Halshaw Renault will be there for from start to finish. Contact Evans Halshaw Renault Middlesbrough on 01642843304 to make an appointment with our Motability specialists Neil Lacey & Jack Marston

Let us introduce Neil Lacy & Jack Marston. Both are Motability accredited sales executives.
Jack became a Motability specialist in March 2021 and Neil has been a Motability specialist since September 2018 and has recently been awarded the Renault Guild of Excellence.
This dealership has been operating for over 40 years and has been supplying Renault cars on the Motability scheme to many happy customers ever since.
Please get in touch to see how we can help you.

Contact Evans Halshaw Renault Middlesbrough on 01642757500 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Newport Road
Cannon Park Road
Middlesbrough TS1 5JP
GB
Phone Number
Call Evans Halshaw Renault Middlesbrough on 01642 757500
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Neil Lacy
  • Jack Marston
  • Colleen Gray
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Brian Bridson
  • Dean Ross
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw Renault Middlesbrough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Renault Middlesbrough

  • Rating 5.0
    Friendly kept intouch with details and very professional
  • Rating 5.0
    Very happy
    Response from Evans Halshaw Renault Middlesbrough
    Hi Mario,

    Thank you for your positive review.

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Colleen was very polite, helpful and made things very easy for us to understand. We'll done Colleen.
    Response from Evans Halshaw Renault Middlesbrough
    Hi Audrey,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    From start to finish we had an excellent experience 5*
    Response from Evans Halshaw Renault Middlesbrough
    Hi David,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent from picking up to dropping off vehicle
    Response from Evans Halshaw Renault Middlesbrough
    Hi Jordan,

    Thank you for taking the time to leave us this positive review!

    It’s lovely to see you had a great experience with us!
    Evans Halshaw Customer Services
  • Rating 5.0
    Lovely people and made the experience so easy.
    Response from Evans Halshaw Renault Middlesbrough
    Hi Louise,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Lovely experience,Colleen made us feel really welcome and at ease.
    Really friendly and welcoming.
    Response from Evans Halshaw Renault Middlesbrough
    Hello Millie,

    A big thank you for leaving a 5* review for Colleen.

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Received so much lovely help extremely caring and honest kept me up to date every step of the way.
    Response from Evans Halshaw Renault Middlesbrough
    Hello Laura,

    Thank you so much for the review.

    We're thrilled that you had such a positive experience!

    We hope that you'll consider us again in the future.
    Evans Halshaw Customer Services
  • Rating 5.0
    Great experience. Colleen was lovely and really put my mind at rest when I was worried about ordering the car. Really easy process from start to finish. Colleen took the time to take me out in the car and to make sure I was okay before I drove away. Would definitely recommend.
    Response from Evans Halshaw Renault Middlesbrough
    Hello Rachel,

    Thank you very much for taking the time to leave us this review!

    Our aim is to deliver a positive customer service.

    Have a great weekend!
    Evans Halshaw Customer Services
  • Rating 3.0
    The car handover felt very rushed and the car was not fully charged
    Response from Evans Halshaw Renault Middlesbrough
    Hi Julie,

    Thank you for taking the time to review.

    I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    They were very good they picked my car up from my home and delivered it back when it was finished
    Response from Evans Halshaw Renault Middlesbrough
    Hello Carol,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 4.0
    Good
    Response from Evans Halshaw Renault Middlesbrough
    Hi Andrew,

    Thank you for choosing Evans Halshaw!

    All the best!
    Evans Halshaw Customer Services
  • Rating 5.0
    Staff brilliant took me through the car nice and slow
    Response from Evans Halshaw Renault Middlesbrough
    Hi Terence,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent! Easy process. All completed in about 30 minutes. Advised that I will be kept up to date every couple of weeks with estimated delivery.
    Response from Evans Halshaw Renault Middlesbrough
    Hello Rachel,

    Thanks for the great rating!

    We are always happy to help.
    Evans Halshaw Customer Services
  • Rating 5.0
    Jack was so polite went over and above to help efficient quick bright guy knows his job would deffinatly recomend the service he gave and the company
    Response from Evans Halshaw Renault Middlesbrough
    Hi Eric,

    Thank you so much for taking the time to review your experience with us.

    We are absolutely thrilled that you have rated us so highly!

    Kindest regards,
    Evans Halshaw Customer Services
  • Rating 5.0
    Their was a short wait but they looked after us while we waited.And is was a quick turnaround from picking the car to collecting it.
    Response from Evans Halshaw Renault Middlesbrough
    Hello Blake,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Evans Halshaw Customer Services
  • Rating 5.0
    The Best
    Response from Evans Halshaw Renault Middlesbrough
    Hi Pavel,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    A really enjoyable experience for us. Excellent customer service
    Response from Evans Halshaw Renault Middlesbrough
    Hi Victoria,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Was made to feel welcome and was totally at ease with the sales team
    Response from Evans Halshaw Renault Middlesbrough
    Hello Paul,

    Thank you so much for the review.

    We're thrilled that you had such a positive experience!

    We hope that you'll consider us again in the future.
    Evans Halshaw Customer Services
  • Rating 5.0
    Jack was absolutely brilliant. He went above and beyond to make our Motorbility order easy. In fact he did my daughter’s order back in August and was great with her too. That is why we returned to have our order done as this salesman is outstanding.
    Response from Evans Halshaw Renault Middlesbrough
    Hi Gail,

    We are happy to see that your recent visit to Evans Halshaw was a positive one!

    The dealership is always available for any assistance that you may need.

    Thank you for taking the time to leave us your rating!
    Evans Halshaw Customer Services

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