Motability Scheme at Lookers Kia Newcastle
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 14:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Phone Number
Call Lookers Kia Newcastle on 0191 256 4656
0191 256 4656
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 14:00Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 14:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 14:00 |
Motability Scheme specialists:
- Andrew Cleugh
- Jon Grant
- Joe Mack
- Graeme Brydon
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Victoria Jones
- Lauren Chambers
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Kia Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Kia Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Kia Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Kia Newcastle on 01912564656 to make an appointment with our Motability specialist.
Reviews at Lookers Kia Newcastle
- Rating 5.0Aug 27, 2025Very informative and not pushy
This will be my second car from kia and both times great service.
I've had great service from numerous departments over the last 3 years and look forward to another 3 years great service - Rating 5.0Aug 5, 2025Amazing staff! So professional with courtesy calls prior to delivery. Extremely satisfied and very happy!Response from Lookers Kia NewcastleAug 6, 2025Dear Beverley J.,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Lookers Kia Newcastle. Our staff takes great pride in providing professional and courteous service, and it's fantastic to know that this was reflected in your experience. Your satisfaction and happiness are our top priorities, and your feedback truly means a lot to us. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Aug 4, 2025Graham was very professional and very friendly not pushy at all we told him what we would like and that was it all sorted no hassleResponse from Lookers Kia NewcastleAug 4, 2025Hello Joanne,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Graham at Lookers Kia Newcastle. It's great to know that he was able to assist you in a professional and friendly manner without any hassle. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Lookers Kia Newcastle - Rating 5.0Jul 25, 2025Relaxed yet professional and product aware. Just what you needResponse from Lookers Kia NewcastleJul 25, 2025Hello Kevin,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service relaxed yet professional and that our team was able to provide you with the product knowledge you needed. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again at Lookers Kia Newcastle.
Best regards,
The Motability Scheme Team - Rating 5.0Jul 22, 2025Fast and great serviceResponse from Lookers Kia NewcastleJul 22, 2025Hello Liam,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service fast and great. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Kia Newcastle.
Best regards,
The Motability Scheme Team at Lookers Kia Newcastle - Rating 5.0Jul 12, 2025KindResponse from Lookers Kia NewcastleJul 14, 2025Hello Thomas T.,
Thank you so much for taking the time to leave such a kind review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Lookers Kia Newcastle. Your feedback is incredibly valuable and motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Jul 10, 2025Jon was excellent absolutely fantastic service from start to finish kept me in the loop as application progressed highly recommended kia and if you deal with Jon you won't be disappointed 5 star to that manResponse from Lookers Kia NewcastleJul 10, 2025Hello Ian G.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Jon and the fantastic service he provided throughout your application process. It's great to know that he kept you well-informed and that you would highly recommend us. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Jon. We look forward to serving you again in the future.
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Jul 9, 2025Absolutely amazing, friendly , explained everything, couldn't of helped more if he tried, made us feel very comfortable and got everything sorted straight away, really friendly serviceResponse from Lookers Kia NewcastleJul 10, 2025Hello Jay H.,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Lookers Kia Newcastle. Our team strives to provide friendly and efficient service, and it's great to know that we were able to make you feel comfortable and assist you promptly. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Jul 7, 2025Nice and plotie experienceResponse from Lookers Kia NewcastleJul 7, 2025Hello Suzanne,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a nice and polite experience with us at Lookers Kia Newcastle. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Jul 2, 2025Very easyResponse from Lookers Kia NewcastleJul 2, 2025Hello Jack D.,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with the Motability Scheme at Lookers Kia Newcastle to be very easy. Providing a seamless and straightforward process for our customers is one of our top priorities, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Jun 23, 2025John was realy good explained everything we needed to knowResponse from Lookers Kia NewcastleJun 24, 2025Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 4.0Jun 16, 2025Overall very good but the car came back unwashedResponse from Lookers Kia NewcastleJun 17, 2025Hello Edward,
Thank you for taking the time to share your feedback with us. We're delighted to hear that your overall experience was very good. However, we apologize for the oversight regarding your car not being washed. We strive to provide a comprehensive service, and your comments will help us improve. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you better in the future.
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Jun 16, 2025The whole experience was great answered all my questions and so very helpfulResponse from Lookers Kia NewcastleJun 17, 2025Dear Gladys K.,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at Lookers Kia Newcastle and that our team was able to answer all your questions and provide the help you needed. Your satisfaction is our top priority, and your kind words truly mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0May 29, 2025ExcellentResponse from Lookers Kia NewcastleMay 29, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 7, 2025Really engaging with the gentleman getting the carResponse from Lookers Kia NewcastleMay 8, 2025Hello Andrew N.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had an engaging experience with our team while getting your car. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0May 1, 2025Jon was very professional and helpful in regard to my notability car, couldn’t have had a better experienceResponse from Lookers Kia NewcastleMay 3, 2025Thank you for the great review and the feedback on John, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 25, 2025Excellent Graeme was amazing kept in touch throughout from ordering the car to collection dayResponse from Lookers Kia NewcastleApr 25, 2025Hello Alan D.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Kia Newcastle. Graeme will be delighted to know that his efforts to keep in touch throughout your journey, from ordering to collection day, made a positive impact. Your feedback is incredibly valuable to us, and we are grateful for your kind words and the 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Apr 10, 2025I can say 100% good help and very friendly in all way and get your new car fast too
Big thanks too themResponse from Lookers Kia NewcastleApr 10, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Kia Newcastle - Rating 4.0Apr 2, 2025Efficient and politeResponse from Lookers Kia NewcastleApr 3, 2025Hi Susan, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 1, 2025All very easy and pleasantResponse from Lookers Kia NewcastleApr 1, 2025Thank you for your kind words - we're glad to have been of service!
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service informative and appreciated our non-pushy approach. At Lookers Kia Newcastle, we strive to provide our customers with the best experience possible, and your feedback reassures us that we're on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Lookers Kia Newcastle Team