Motability Scheme at Lookers Kia Newcastle
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 14:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Phone Number
Call Lookers Kia Newcastle on 0191 256 4601
0191 256 4601
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 14:00Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 14:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 14:00 |
Motability Scheme specialists:
- Andrew Cleugh
- Jon Grant
- Graeme Brydon
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Victoria Jones
- Richard Burtenshaw
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Kia Newcastle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Kia Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Kia Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Kia Newcastle on 01912564656 to make an appointment with our Motability specialist.
Reviews at Lookers Kia Newcastle
- Rating 5.0May 7, 2025Really engaging with the gentleman getting the car
- Rating 5.0May 1, 2025Jon was very professional and helpful in regard to my notability car, couldn’t have had a better experienceResponse from Lookers Kia NewcastleMay 3, 2025Thank you for the great review and the feedback on John, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 25, 2025Excellent Graeme was amazing kept in touch throughout from ordering the car to collection dayResponse from Lookers Kia NewcastleApr 25, 2025Hello Alan D.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Kia Newcastle. Graeme will be delighted to know that his efforts to keep in touch throughout your journey, from ordering to collection day, made a positive impact. Your feedback is incredibly valuable to us, and we are grateful for your kind words and the 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Lookers Kia Newcastle Team - Rating 5.0Apr 10, 2025I can say 100% good help and very friendly in all way and get your new car fast too
Big thanks too themResponse from Lookers Kia NewcastleApr 10, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Kia Newcastle - Rating 4.0Apr 2, 2025Efficient and politeResponse from Lookers Kia NewcastleApr 3, 2025Hi Susan, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 1, 2025All very easy and pleasantResponse from Lookers Kia NewcastleApr 1, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 31, 2025Very helpful and kept me well informed about appointment for the car being serviced.Response from Lookers Kia NewcastleApr 1, 2025We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
- Rating 5.0Mar 25, 2025Excellent teamResponse from Lookers Kia NewcastleMar 26, 2025Hello Allan M.,
Hi Allan,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had an excellent experience with our team at Lookers Kia Newcastle. Providing top-notch service is our priority, and it's great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Mar 21, 2025Very helpful and did service in good time staff are always very kindResponse from Lookers Kia NewcastleMar 21, 2025Hi Judith, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Kind regards. - Rating 5.0Mar 20, 2025Jon was very helpfull kept me updated on my carResponse from Lookers Kia NewcastleMar 21, 2025Hi Maureen, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Mar 19, 2025Very good 👍Response from Lookers Kia NewcastleMar 19, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 18, 2025Thank you for all your help and support and made getting my car easyResponse from Lookers Kia NewcastleMar 18, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 4.0Mar 13, 2025Sorry wouldn't have another kia.
Very basic showroom,facilities not good,courtesy car dirty inside,ans smelly.Response from Lookers Kia NewcastleMar 13, 2025thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership - Rating 5.0Feb 27, 2025Steve was absolutely amazing helped me through the process of making my choice easy I asked he explained made it very professional and caring can't wait to get my new carResponse from Lookers Kia NewcastleFeb 27, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We are delighted to hear that you had a positive experience that the staff were friendly and helpful. see you soon.
Kind regards - Rating 5.0Feb 26, 2025spoken to steve. he was very helpful, talked me through the process
very professionResponse from Lookers Kia NewcastleFeb 27, 2025Thank you for the great review and the feedback on Steve, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0Feb 26, 2025Great service. Car was booked in easily and pick up/ delivery service very professional and secure. It was appreciated as have broken back and neck as fter a fall so needed extra help this time for motobility car service.Response from Lookers Kia NewcastleFeb 26, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 3, 2025Easy process & they even paired my phone & saved my favourite radio stations.Response from Lookers Kia NewcastleFeb 4, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 22, 2025The process was really easy. Andrew was amazing keeping me in the loop at all stages of the processResponse from Lookers Kia NewcastleJan 22, 2025Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 4.0Jan 17, 2025Salesman could not have been more helpfulResponse from Lookers Kia NewcastleJan 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 17, 2025Very friendly staff outstandingResponse from Lookers Kia NewcastleJan 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had an engaging experience with our team while getting your car. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind regards
Lookers Customer Service & Resolution Team