Motability Scheme at Lookers Kia Newcastle

4.8
Rating 4.8
(298 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 14:00

Contact information

Address
Railway Street
Newcastle Upon Tyne NE4 7AD
GB
Phone Number
Call Lookers Kia Newcastle on 0191 256 4601
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 14:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 14:00

Motability Scheme specialists:

  • Andrew Cleugh
  • Jon Grant
  • Graeme Brydon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Victoria Jones
  • Richard Burtenshaw
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Kia Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Kia Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Kia Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Kia Newcastle on 01912564656 to make an appointment with our Motability specialist.

Reviews at Lookers Kia Newcastle

  • Rating 5.0
    I can say 100% good help and very friendly in all way and get your new car fast too


    Big thanks too them
    Response from Lookers Kia Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Kia Newcastle
  • Rating 4.0
    Efficient and polite
    Response from Lookers Kia Newcastle
    Hi Susan, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    All very easy and pleasant
    Response from Lookers Kia Newcastle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and kept me well informed about appointment for the car being serviced.
    Response from Lookers Kia Newcastle
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Excellent team
    Response from Lookers Kia Newcastle
    Hello Allan M.,



    Hi Allan,
    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had an excellent experience with our team at Lookers Kia Newcastle. Providing top-notch service is our priority, and it's great to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very helpful and did service in good time staff are always very kind
    Response from Lookers Kia Newcastle
    Hi Judith, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Kind regards.
  • Rating 5.0
    Jon was very helpfull kept me updated on my car
    Response from Lookers Kia Newcastle
    Hi Maureen, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very good 👍
    Response from Lookers Kia Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Thank you for all your help and support and made getting my car easy
    Response from Lookers Kia Newcastle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Sorry wouldn't have another kia.
    Very basic showroom,facilities not good,courtesy car dirty inside,ans smelly.
    Response from Lookers Kia Newcastle
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Steve was absolutely amazing helped me through the process of making my choice easy I asked he explained made it very professional and caring can't wait to get my new car
    Response from Lookers Kia Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We are delighted to hear that you had a positive experience that the staff were friendly and helpful. see you soon.
    Kind regards
  • Rating 5.0
    spoken to steve. he was very helpful, talked me through the process
    very profession
    Response from Lookers Kia Newcastle
    Thank you for the great review and the feedback on Steve, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service. Car was booked in easily and pick up/ delivery service very professional and secure. It was appreciated as have broken back and neck as fter a fall so needed extra help this time for motobility car service.
    Response from Lookers Kia Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Easy process & they even paired my phone & saved my favourite radio stations.
    Response from Lookers Kia Newcastle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The process was really easy. Andrew was amazing keeping me in the loop at all stages of the process
    Response from Lookers Kia Newcastle
    Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Salesman could not have been more helpful
    Response from Lookers Kia Newcastle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very friendly staff outstanding
    Response from Lookers Kia Newcastle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Graham was very helpful & lovely. He made my experience very smooth & couldn’t fault him. The whole team were lovely and weren’t pushy at all which is good as I didn’t feel pressured into buying a car.
    Response from Lookers Kia Newcastle
    Thank you so much for your kind words! We are so happy to hear that Graham was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and everything explained .. very nice man
    Response from Lookers Kia Newcastle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very professional and kept up to date with delivery
    Response from Lookers Kia Newcastle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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