The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Toyota Newcastle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Stoneacre Toyota Newcastle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Toyota Newcastle on 01912950101 to make an appointment with our Motability specialist.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Steve Caton
- Phil Owen
- Russel Brash
- Lewis Smith
- Gareth Hindle
- Callum Maguire
- Hero Ho
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 17:30 |
Tuesday | 08:30 - 17:30 |
Wednesday | 08:30 - 17:30 |
Thursday | 08:30 - 17:30 |
Friday | 08:30 - 17:30 |
Saturday | 08:30 - 12:30 |
Sunday | Closed |
Motability service specialists:
- Kim Patterson
- Faye Mccutcheon
- Samantha Turner
Accessibility features at Stoneacre Toyota Newcastle
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Toyota Newcastle
- Rating 5.0Mar 25, 2024So easy a child could do it Russell was brilliant so quick and easyResponse from Stoneacre Toyota NewcastleMar 26, 2024Hi Donald, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 12, 2024Excellent from start to finishResponse from Stoneacre Toyota NewcastleMar 13, 2024Hi William, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 4, 2024Absolutely amazing! Russel was a star from start to finish!
Definitely needs a pay rise!Response from Stoneacre Toyota NewcastleMar 5, 2024Hi Jamie, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Russel receives the recognition he deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Mar 4, 2024We enjoyed every single part of the whole experience. It was so easy and smooth. The sales man was knowledgeable and kind and answered anything we needed to know.
Thank you!
Catherine KirkleyResponse from Stoneacre Toyota NewcastleMar 5, 2024Hi Catherine, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Mar 1, 2024Absolutely fantastic service the guy let me no everything that was going on from start to finish he answered all my questions made ne feel comfortable thank youResponse from Stoneacre Toyota NewcastleMar 4, 2024Hello Neil and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 13, 2024Excellent customer care very friendly very helpful and answered all questions thank youResponse from Stoneacre Toyota NewcastleFeb 14, 2024Hi Neil, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 8, 2024Excellent service from Russell very helpful very friendly a real gentleman
Made my experience very easy
Very happy customerResponse from Stoneacre Toyota NewcastleFeb 9, 2024Hi Angela, Thank you for your kind words about Stoneacre Newcastle. We appreciate you taking the time out to share your experience with us - we will be sure to pass it along to Russell and the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office - Rating 5.0Feb 7, 2024First class serviceResponse from Stoneacre Toyota NewcastleFeb 8, 2024Hi Joe, Many thanks for your review. It's great to hear that your visit at Stoneacre Newcastle went so smoothly. We'll be sure to pass on this positive feedback to the team. If you could share your experience with your friends and family, too, we'd really appreciate it. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 5.0Feb 1, 2024Professional knowledgeable and welcomingResponse from Stoneacre Toyota NewcastleFeb 12, 2024Hi David, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 30, 2024Great serviceResponse from Stoneacre Toyota NewcastleJan 31, 2024Hi Terri, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 25, 2024A brilliant service from Stoneacre all the staff are very polite and friendlyResponse from Stoneacre Toyota NewcastleJan 26, 2024Hi Hedley, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 23, 2024Highly professional and helpfulResponse from Stoneacre Toyota NewcastleJan 24, 2024Hi Ayman, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 15, 2024Very goodResponse from Stoneacre Toyota NewcastleJan 16, 2024Hello Francis and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 15, 2023Gareth was fantastic from the very start he kept us informed all the way through perfect service from start to finishResponse from Stoneacre Toyota NewcastleDec 18, 2023Hi Daley, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 16, 2023Really helpful and knowledgeable. Excellent service would recommend to everyone. Many thanksResponse from Stoneacre Toyota NewcastleNov 17, 2023Hi Geoffrey, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 16, 2023Great communication 5star serviceResponse from Stoneacre Toyota NewcastleNov 17, 2023Hello Christopher and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 10, 2023Fantastc service. Dropped my car off and went to cinema while it was getting serviced. Was done and cleaned for when we retuned.Response from Stoneacre Toyota NewcastleNov 13, 2023Hi George, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 2.0Nov 10, 2023Very poor, its certainly not the garage it was before Stoneacre took overResponse from Stoneacre Toyota NewcastleNov 13, 2023Hi Deborah, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 5.0Nov 7, 2023Excellent service from Russell, respectful, helpful and professional.Response from Stoneacre Toyota NewcastleNov 8, 2023Hi Pat, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 2, 2023Excellent service. Helpful and efficientResponse from Stoneacre Toyota NewcastleNov 3, 2023Hello Ayman and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office