Motability Scheme at Pulman CUPRA Sunderland

Motability Scheme at Pulman CUPRA Sunderland

5.0
Rating 5.0
(86 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Welcome to Pulman CUPRA Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Pulman CUPRA Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pulman CUPRA Sunderland on 01915492926 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Burntland Avenue
Sunderland SR5 2ET
GB
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Phone Number
Call Pulman CUPRA Sunderland on 0191 549 2926
0191 549 2926
0191 549 2926
Website

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Email

enquiries@pulmancupra.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Kevin Mcskimmings
  • David Price
  • Christopher Robinson
  • Neve Mcilvaney
  • Jake Hopper
  • Joseph Ryder
We recommend calling and booking an appointment before visiting.

Accessibility features at Pulman CUPRA Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Pulman CUPRA Sunderland

  • Rating 5.0
    10 out of 10
    Response from Pulman CUPRA Sunderland
    Hi Steven,

    Thank you for taking the time to leave us your review! We are thrilled to hear that you had a positive experience with us at Pulman CUPRA Sunderland. Your perfect rating means a lot to our team, and we are delighted to know that we met your expectations.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Amazing experience..neive was lovely and made the process so easy..she took us to the car and got us all set up.
    Response from Pulman CUPRA Sunderland
    Hello Paul,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Pulman CUPRA Sunderland. Neve will be delighted to know that she made the process easy and enjoyable for you. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pulman CUPRA Sunderland
  • Rating 5.0
    Explained everything perfectly - quick and easy
    Response from Pulman CUPRA Sunderland
    Hello Andrew,

    Thank you for taking the time to leave us a 5* review! We're thrilled to hear that you found everything to be explained perfectly and that your experience with us was quick and easy. Providing excellent service is our top priority, and it's wonderful to know we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pulman CUPRA Sunderland
  • Rating 5.0
    Its was great service very helpful put me and my sister at ease as struggle with my anxiety and mental health but David was very helpful explained it for me carefully
    Response from Pulman CUPRA Sunderland
    Hello Leoni,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you and your sister felt at ease during your visit. Your feedback is incredibly valuable to us, and we are delighted that we could assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Ordering our new car with Cupra Pulman has been an outstanding experience from start to finish. The whole team made the process feel smooth, stress‑free, and genuinely exciting, but I have to give a special mention to Neve, who was exceptional throughout.

    She was friendly, knowledgeable, and taking the time to walk us through every detail and making sure we felt confident and informed at every stage. Her communication was brilliant clear, timely, and always delivered with a warm, professional manner that made us feel really looked after.

    Neve absolutely made the experience memorable for all the right reasons. We’re thrilled with our new car and grateful for the brilliant service we received.

    Highly recommend Cupra Pulman, and especially Neve, for anyone looking for a seamless and enjoyable car buying experience.
    Response from Pulman CUPRA Sunderland
    Hi Abel,

    Thank you so much for taking the time to share your wonderful experience with us at Pulman CUPRA Sunderland. We are thrilled to hear that your car buying journey was smooth, stress-free, and exciting. It's fantastic to know that Neve made such a positive impact with her friendly and knowledgeable service. We take great pride in ensuring our customers feel confident and informed, and it's rewarding to hear that Neve's communication and professionalism stood out to you.

    Your kind words and high recommendation mean a lot to us, and we are delighted that you are thrilled with your new car. We look forward to welcoming you back in the future and appreciate your support.

    Thank you once again for your feedback.

    Best regards,

    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Great experience at Pulman Cupra Sunderland, brilliant service from the salesman Joseph who looked after us.
    Would definitely buy a car from them again.
    Response from Pulman CUPRA Sunderland
    Hello Steven,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great experience at Pulman CUPRA Sunderland and that Joseph provided you with brilliant service. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Choosen a new car.car personnel david was very helpful
    Response from Pulman CUPRA Sunderland
    Hello Alison,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a positive experience choosing your new car with us. David will be delighted to know that he was able to assist you effectively. Your feedback is incredibly valuable to us, and we are grateful for your kind words.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Brilliant service from Joseph Ryder the salesman.
    Response from Pulman CUPRA Sunderland
    Hi Steven,

    Thank you for taking the time to leave a review! Providing excellent service is our top priority, and it's wonderful to know that Joseph made your visit to Pulman CUPRA Sunderland a memorable one.

    If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    I recently got a CUPRA Formentor as my mobility car, and I couldn’t be happier with the service I received from Joe.
    From the very beginning, Joe was absolutely amazing. He explained the whole process clearly and made me feel completely at ease.
    He kept me updated throughout the car process with regular calls, and even sent me videos of the car before collection, which was such a thoughtful touch. When it came to collecting the car, Joe took the time to show me everything—inside and out—and made sure I felt comfortable and confident with my new car.

    Excellent service from start to finish. I couldn’t recommend Joe highly enough!:)

    Salma

    Response from Pulman CUPRA Sunderland
    Hi Salma,

    Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you are enjoying your new CUPRA Formentor and that Joe provided you with exceptional service throughout the process. It's great to know that his efforts to keep you informed and comfortable made a positive impact on your experience.

    We truly appreciate your kind words and recommendation. Your satisfaction is our top priority, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Wishing you many happy journeys in your new car!

    Best regards,

    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Excellent service , not pushy at all , great communication . Both
    Visits to view and then arrange order we great . Joseph and Neve very good
    Response from Pulman CUPRA Sunderland
    Hi Helen,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Pulman CUPRA Sunderland. It's great to know that Joseph and Neve were able to assist you effectively and that you appreciated our communication and service approach. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Friendly Helpful staff would definitely recommend this dealer
    Response from Pulman CUPRA Sunderland
    Hi Julie-Anne,

    Thank you for your fantastic 5-star review! We are thrilled to hear that you found our staff friendly and helpful. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience at Pulman CUPRA Sunderland. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Great service :) very happy can’t thank the tream enough.
    Response from Pulman CUPRA Sunderland
    Hello Lennox,

    Thank you so much for taking the time to leave us your review! We are thrilled to hear that you had a great experience with our team at Pulman CUPRA Sunderland. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Brilliant from order to collection
    Response from Pulman CUPRA Sunderland
    Hi Shorna,

    Thank you so much for taking the time to leave such a review! We are thrilled to hear that your experience from order to collection was brilliant. At Pulman CUPRA Sunderland, we strive to provide exceptional service, and it’s incredibly rewarding to know that we met your expectations.

    Your feedback is invaluable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Brilliant service from start to finish.
    Response from Pulman CUPRA Sunderland
    Hi Ethan,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a brilliant experience with our service from start to finish. Providing exceptional service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Pulman CUPRA Sunderland.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Kind, respectful and informative. Everything went easy and nothing was missed
    Response from Pulman CUPRA Sunderland
    Hello Abbie,

    Thank you for your fantastic review! It's great to know that everything went smoothly and the level of service met your expectations. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Pulman CUPRA Sunderland Motability Team
  • Rating 5.0
    Fantastic service from start to finish. Excellent
    Response from Pulman CUPRA Sunderland
    Hi Moira,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a fantastic experience from start to finish at Pulman CUPRA Sunderland. Providing excellent service is our top priority, and your kind words are truly appreciated by our entire team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Very knowledgeable about the vehicle made the whole experience very easy and kept me updated about the progress
    Response from Pulman CUPRA Sunderland
    Hello Michael,

    Thank you so much for taking the time to leave your feedback! We're thrilled to hear that you found our team knowledgeable and that your experience with us was smooth and informative. Keeping our customers updated and making the process as easy as possible is always our goal. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Salesman was really informative, friendly and patient. Didn’t rush us into making any deals. Great experience thanks Jake
    Response from Pulman CUPRA Sunderland
    Hi Dexter,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Pulman CUPRA Sunderland. Jake is indeed a valued member of our team, and it's fantastic to know that he was informative, friendly, and patient during your visit. We always strive to provide our customers with the best possible service without any pressure, and it's rewarding to hear that this was reflected in your experience.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Great help from David Price at Pulman Cupra who kept me up to date with my application and who was always approachable and answered any questions.
    Couldn't ask for anything more.
    Response from Pulman CUPRA Sunderland
    Hello Brian,

    Thank you for sharing your fantastic review. We're thrilled to hear about your positive experience with David at our Pulman CUPRA Sunderland branch. It's fantastic to know that he was able to keep you informed and answer all your questions throughout the process. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Pulman CUPRA Sunderland Team
  • Rating 5.0
    Very helpful
    Response from Pulman CUPRA Sunderland
    Hi Natalie,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. At Pulman CUPRA Sunderland, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Pulman CUPRA Sunderland Team

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