Motability Scheme at Vertu Vauxhall Sunderland
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Vauxhall Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Vauxhall Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Vauxhall Sunderland on 01916397523 to make an appointment with our Motability specialist.
Contact information
Address
Alexandra Avenue
Hylton Riverside
Sunderland SR5 2TB
GB
Phone Number
Call Vertu Vauxhall Sunderland on 0191 639 7523
0191 639 7523
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Stewart Gray
- Dean Richardson
- Kieran Bone
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Steve Laidler
- Deborah Elves
- Paul Rutherford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Vauxhall Sunderland
- Rating 5.0Jul 16, 2025Really attentive went through everything in car .I felt really comfortable
- Rating 5.0Jul 15, 2025Great from drop off to pickupResponse from Vertu Vauxhall SunderlandJul 15, 2025Hello Ann,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience from drop off to pickup was great. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Sunderland.
Best regards,
Dean - Rating 5.0Jul 13, 2025Always excellant service thankyouResponse from Vertu Vauxhall SunderlandJul 13, 2025Hello Walter
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently receive excellent service from us. Your feedback is greatly appreciated and motivates our team to continue delivering the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Vertu Vauxhall Sunderland - Rating 5.0Jul 8, 2025Amazing! I've been treated so well, Maria has been just excellent, what a lovely, caring person & my new car is just fabulousResponse from Vertu Vauxhall SunderlandJul 8, 2025Dear Tangwyn
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Vertu Vauxhall Sunderland. Maria will be delighted to know that her efforts made such a difference in your visit. It's fantastic to hear that you are enjoying your new car as well. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share it. If there's anything more we can do for you, please don't hesitate to reach out.
Best regards,
The Vertu Vauxhall Sunderland Team - Rating 5.0Jul 7, 2025ExcellentResponse from Vertu Vauxhall SunderlandJul 7, 2025Hello Janice,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Sunderland. Our team is dedicated to providing the best service possible, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Matthew - Rating 5.0Jul 3, 2025Stuart has always looked after us choosing our new car. Excellent serviceResponse from Vertu Vauxhall SunderlandJul 3, 2025Hello Paige,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Stuart has consistently provided you with excellent service while choosing your new car. Your satisfaction is our top priority, and it's fantastic to know that we have met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Dean - Rating 5.0Jun 25, 2025Top service very friendlyResponse from Vertu Vauxhall SunderlandJun 25, 2025Hello Marilyn,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received top service and found our team to be very friendly. Providing excellent customer service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Sunderland.
Best regards,
Liza - Rating 5.0Jun 14, 2025Stuart was great made me feel so relaxed very chatty and helpful he was great 👍Response from Vertu Vauxhall SunderlandJun 14, 2025Hello Sharon,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Stuart made your experience with us so positive. It's fantastic to know that he was able to make you feel relaxed and was both chatty and helpful during your visit. Your feedback is greatly appreciated and will be shared with Stuart and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Vauxhall Sunderland in the future!
Best regards,
The Motability Scheme Team at Vertu Vauxhall Sunderland
Danielle - Rating 5.0May 29, 2025Keiran was very helpful explained everything to us from the get go brilliant service would highly recommend coming hereResponse from Vertu Vauxhall SunderlandMay 29, 2025Hello Emma
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Keiran was able to provide you with the brilliant service you deserve. It's fantastic to know that everything was explained clearly from the start, and that you would highly recommend us. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Vauxhall Sunderland.
Best regards,
Dean - Rating 5.0May 28, 2025Such a lovely man very helpful and chattyResponse from Vertu Vauxhall SunderlandMay 28, 2025Dear Sharon
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Vauxhall Sunderland. It's great to know that you found our staff helpful and enjoyed the conversation. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0May 20, 2025There was nothing he wouldn't do for me excellent service.Response from Vertu Vauxhall SunderlandMay 20, 2025Dear Joanne
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you received excellent service and that our team went above and beyond to assist you. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Sunderland.
Best regards,
Dean - Rating 5.0Apr 24, 2025Great guy who helped with all questions and was very knowledgeable and friendlyResponse from Vertu Vauxhall SunderlandApr 24, 2025Hi Vikki
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team member. It's great to know that they were able to assist you with all your questions and that you found them knowledgeable and friendly. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards, Dawn
The Motability Scheme Team at Vertu Vauxhall Sunderland - Rating 5.0Apr 11, 2025Accelent service and very friendly staff.Response from Vertu Vauxhall SunderlandApr 11, 2025Hello William
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be very friendly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Sunderland.
Best regards,
Dean - Rating 5.0Apr 10, 2025Very helpful and explained everything thoroughly very happyResponse from Vertu Vauxhall SunderlandApr 10, 2025Hello Emma T.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that everything was explained thoroughly. Your satisfaction is our top priority, and it's fantastic to know that you are very happy with your experience at Vertu Vauxhall Sunderland. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza. - Rating 5.0Apr 4, 2025Very goodResponse from Vertu Vauxhall SunderlandApr 4, 2025Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
- Rating 5.0Apr 1, 2025Kieren bone went well above and beyond to help with the purchase of the car. Told us everything and was very well spoken in a professional manner.Response from Vertu Vauxhall SunderlandApr 1, 2025Good afternoon Martin. Thank you so much for your kind words! We are so happy to hear that Kieren was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Apr 1, 2025Very good and helpful when getting my new carResponse from Vertu Vauxhall SunderlandApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 31, 2025All sales staff really helpfulResponse from Vertu Vauxhall SunderlandMar 31, 2025Good afternoon Douglas. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 26, 2025GreatResponse from Vertu Vauxhall SunderlandMar 26, 2025Good afternoon Sandra. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 25, 2025Great staff great all round treatmentResponse from Vertu Vauxhall SunderlandMar 25, 2025Good afternoon Margaret. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you felt comfortable and that our team was attentive in going through everything in the car with you. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Dean