Motability Scheme at Vertu Vauxhall Sunderland
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Vauxhall Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Vauxhall Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Vauxhall Sunderland on 01916397523 to make an appointment with our Motability specialist.
Contact information
Address
Alexandra Avenue
Hylton Riverside
Sunderland SR5 2TB
GB
Phone Number
Call Vertu Vauxhall Sunderland on 0191 639 7523
0191 639 7523
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Stewart Gray
- Dean Richardson
- Kieran Bone
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Steve Laidler
- Deborah Elves
- Paul Rutherford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Vauxhall Sunderland
- Rating 5.0Apr 24, 2025Great guy who helped with all questions and was very knowledgeable and friendly
- Rating 5.0Apr 11, 2025Accelent service and very friendly staff.Response from Vertu Vauxhall SunderlandApr 11, 2025Hello William
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be very friendly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Sunderland.
Best regards,
Dean - Rating 5.0Apr 10, 2025Very helpful and explained everything thoroughly very happyResponse from Vertu Vauxhall SunderlandApr 10, 2025Hello Emma T.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that everything was explained thoroughly. Your satisfaction is our top priority, and it's fantastic to know that you are very happy with your experience at Vertu Vauxhall Sunderland. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza. - Rating 5.0Apr 4, 2025Very goodResponse from Vertu Vauxhall SunderlandApr 4, 2025Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
- Rating 5.0Apr 1, 2025Kieren bone went well above and beyond to help with the purchase of the car. Told us everything and was very well spoken in a professional manner.Response from Vertu Vauxhall SunderlandApr 1, 2025Good afternoon Martin. Thank you so much for your kind words! We are so happy to hear that Kieren was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Apr 1, 2025Very good and helpful when getting my new carResponse from Vertu Vauxhall SunderlandApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 31, 2025All sales staff really helpfulResponse from Vertu Vauxhall SunderlandMar 31, 2025Good afternoon Douglas. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 26, 2025GreatResponse from Vertu Vauxhall SunderlandMar 26, 2025Good afternoon Sandra. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 25, 2025Great staff great all round treatmentResponse from Vertu Vauxhall SunderlandMar 25, 2025Good afternoon Margaret. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
- Rating 5.0Mar 24, 2025Excellent service I received while I was thereResponse from Vertu Vauxhall SunderlandMar 24, 2025Good afternoon Sonia. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 17, 2025Stuart was very helpfulprofessional and knowledgeable.Response from Vertu Vauxhall SunderlandMar 17, 2025Good afternoon Carole. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 12, 2025ExcellentResponse from Vertu Vauxhall SunderlandMar 12, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Mar 11, 2025BrilliantResponse from Vertu Vauxhall SunderlandMar 11, 2025Good afternoon William. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 8, 2025Very pleasant experience. Polite and knowledgeable.Response from Vertu Vauxhall SunderlandMar 9, 2025Good morning, Michael . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Mar 5, 2025First class service as always.Response from Vertu Vauxhall SunderlandMar 5, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Feb 28, 2025Fabulous experienceResponse from Vertu Vauxhall SunderlandFeb 28, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 24, 2025Maria was absolutely brilliant, so so friendly, I was very nervous because I've never been in a dealership before, I was booked to go to 3 more but after seeing Maria I cancelled them haha I didn't want to go with anyone else, overall excellent & I can't wait for my new car, my anxiety was bad but Maria made everything so easy for me, she's amazing !Response from Vertu Vauxhall SunderlandFeb 24, 2025Hi Tangwyn, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Maria Many thanks Keith
- Rating 5.0Feb 24, 2025Good serviceResponse from Vertu Vauxhall SunderlandFeb 24, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 21, 2025brilliant maria was very friendly and helpful, was offered assistance,refreshments, test drive, went above and beyond and chose a car that fits our needsResponse from Vertu Vauxhall SunderlandFeb 21, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Feb 21, 2025I was very happy with the service everything was doneResponse from Vertu Vauxhall SunderlandFeb 21, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with our team member. It's great to know that they were able to assist you with all your questions and that you found them knowledgeable and friendly. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards, Dawn
The Motability Scheme Team at Vertu Vauxhall Sunderland