Motability Scheme at Bristol Street Motors Vauxhall Sunderland

4.9
Rating 4.9
(467 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Bristol Street Motors Vauxhall Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Vauxhall Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Vauxhall Sunderland on 01916397523 to make an appointment with our Motability specialist.

Contact information

Address
Alexandra Avenue
Hylton Riverside
Sunderland SR5 2TB
GB
Phone Number
Call Bristol Street Motors Vauxhall Sunderland on 0191 639 7523
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stewart Gray
  • Dean Richardson
  • Ryan Walls
  • Kieran Bone
  • Kieran Ali
  • Owen Warren
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Steve Laidler
  • Deborah Elves
  • Paul Rutherford
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Bristol Street Motors Vauxhall Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Vauxhall Sunderland

  • Rating 5.0
    Everything was done on the service got car back quicker than expected excellent service
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon Anne. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
  • Rating 5.0
    Great service by Stuart who works for the dealership
    Response from Bristol Street Motors Vauxhall Sunderland
    Good morning, Kevin . Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Excellent throughout
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon, Max. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Always courteous and friendly, great team.
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon, Gordon . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Deb and Amy are so lovely, they cant help you enough and are an asset to the team.
    Response from Bristol Street Motors Vauxhall Sunderland
    Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Deb, Amy and the team. We hope to see you again soon. Happy motoring, Chloe
  • Rating 5.0
    Well looked by Stuart
    Response from Bristol Street Motors Vauxhall Sunderland
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Excellent spot on
    Response from Bristol Street Motors Vauxhall Sunderland
    Hi Cheryl, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Stewart was lovely and went through everything with me from the 1st time speaking to him about my family needs.
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon, Louis . Thank you so much for your kind words! We are so happy to hear that Stewart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Very helpful and made to feel comfortable Thank you Stewart Gray.
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon, Abigail . Thank you so much for your kind words! We are so happy to hear that Stewart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    They were brilliant from start to finish. Stuart is a credit to the motability scheme, and to Vertu.
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon, Elliot . Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Very polite gave me options and made sure I picked the right car I need.
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon, Harry . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Stuart is very friendly, polite extremely knowledgeable about the cars and the mobility schemes. He also advised which type of car would be better for me. Worth his wait in gold.
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon, Tracey . Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Excellent customer service, gentlemen who helped & supported us in finding a car was brilliant, very helpful & answered all questions we had. Was not expecting car until early 2025 but managed to get us one yesterday! Everything was explained down to a T! I couldn’t think of any faults at all. I would highly recommend Bristol Street Motors.
    Response from Bristol Street Motors Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Brilliant yet again thanks
    Response from Bristol Street Motors Vauxhall Sunderland
    Good afternoon Kevin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very professional and very friendly to helped with everything
    Response from Bristol Street Motors Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Very happy x Was sakesman very professional and not pushy at all.
    Response from Bristol Street Motors Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent
    Response from Bristol Street Motors Vauxhall Sunderland
    Thanks for the great score! Kind regards, Liza.
  • Rating 5.0
    Perfect from start to finish.Thank you.
    Response from Bristol Street Motors Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    They did such a good job even cleaned it I definitely use them again 👍👍
    Response from Bristol Street Motors Vauxhall Sunderland
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Stuart was absolutely brilliant when explaining process of mobility scheme. Felt very confident and assured when leaving with my new car. 10/10 for customer service nice one Stuart n I am loving my car
    Response from Bristol Street Motors Vauxhall Sunderland
    Good morning Melissa. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Similar Motability Scheme dealers