Motability Scheme at Vertu Vauxhall Sunderland

4.9
Rating 4.9
(511 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Vauxhall Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Vauxhall Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Vauxhall Sunderland on 01916397523 to make an appointment with our Motability specialist.

Contact information

Address
Alexandra Avenue
Hylton Riverside
Sunderland SR5 2TB
GB
Phone Number
Call Vertu Vauxhall Sunderland on 0191 639 7523
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stewart Gray
  • Dean Richardson
  • Kieran Bone
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Steve Laidler
  • Deborah Elves
  • Paul Rutherford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Vauxhall Sunderland

  • Rating 5.0
    Accelent service and very friendly staff.
    Response from Vertu Vauxhall Sunderland
    Hello William

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff to be very friendly. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to serving you again at Vertu Vauxhall Sunderland.

    Best regards,

    Dean
  • Rating 5.0
    Very helpful and explained everything thoroughly very happy
    Response from Vertu Vauxhall Sunderland
    Hello Emma T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that everything was explained thoroughly. Your satisfaction is our top priority, and it's fantastic to know that you are very happy with your experience at Vertu Vauxhall Sunderland. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Very good
    Response from Vertu Vauxhall Sunderland
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    Kieren bone went well above and beyond to help with the purchase of the car. Told us everything and was very well spoken in a professional manner.
    Response from Vertu Vauxhall Sunderland
    Good afternoon Martin. Thank you so much for your kind words! We are so happy to hear that Kieren was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very good and helpful when getting my new car
    Response from Vertu Vauxhall Sunderland
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    All sales staff really helpful
    Response from Vertu Vauxhall Sunderland
    Good afternoon Douglas. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great
    Response from Vertu Vauxhall Sunderland
    Good afternoon Sandra. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great staff great all round treatment
    Response from Vertu Vauxhall Sunderland
    Good afternoon Margaret. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Excellent service I received while I was there
    Response from Vertu Vauxhall Sunderland
    Good afternoon Sonia. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Stuart was very helpfulprofessional and knowledgeable.
    Response from Vertu Vauxhall Sunderland
    Good afternoon Carole. Thank you so much for your kind words! We are so happy to hear that Stuart was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Excellent
    Response from Vertu Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Brilliant
    Response from Vertu Vauxhall Sunderland
    Good afternoon William. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very pleasant experience. Polite and knowledgeable.
    Response from Vertu Vauxhall Sunderland
    Good morning, Michael . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    First class service as always.
    Response from Vertu Vauxhall Sunderland
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Fabulous experience
    Response from Vertu Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Maria was absolutely brilliant, so so friendly, I was very nervous because I've never been in a dealership before, I was booked to go to 3 more but after seeing Maria I cancelled them haha I didn't want to go with anyone else, overall excellent & I can't wait for my new car, my anxiety was bad but Maria made everything so easy for me, she's amazing !
    Response from Vertu Vauxhall Sunderland
    Hi Tangwyn, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Maria Many thanks Keith
  • Rating 5.0
    Good service
    Response from Vertu Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    brilliant maria was very friendly and helpful, was offered assistance,refreshments, test drive, went above and beyond and chose a car that fits our needs
    Response from Vertu Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    I was very happy with the service everything was done
    Response from Vertu Vauxhall Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Good Kieran was very helpful and friendly
    Response from Vertu Vauxhall Sunderland
    Good morning Patrick. Thank you so much for your kind words! We are so happy to hear that Kieran was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

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