Volvo are currently not able to take any new customer applications on the Motability scheme.

Motability Scheme at Stoneacre Volvo Sunderland

4.4
Rating 4.4
(5 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:30
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Welcome to Stoneacre Volvo Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Volvo Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Volvo Sunderland on 01915168778 to make an appointment with our Motability specialist.

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Contact information

Address
Riverbank Road
Sunderland SR5 3JJ
GB
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Phone Number
Call Stoneacre Volvo Sunderland on 0191 516 8778
0191 516 8778
0191 516 8778
Website

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Email

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Feedback

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Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:00 - 16:30

Motability Scheme specialists:

  • Colin Richardson
  • Adam Gardener
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Abi Calvert
  • Velda Emmerson
  • Ellie Hornsey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Volvo Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Volvo Sunderland

  • Rating 5.0
    Very good service. Collection and drop off service is a massive help.
    Response from Stoneacre Volvo Sunderland
    Hi Rebecca, Thank you for your feedback about Stoneacre Sunderland. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service and contact from Ellie & Chris at the Sunderland Volvo service dept , many thanks .
    Response from Stoneacre Volvo Sunderland
    Hi Pauline, Thank you for taking the time to write this wonderful review about Stoneacre Sunderland. I am very glad to hear that you were pleased with the level of service that you received and will ensure Ellie and Chris receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 2.0
    Great customer service on the day But problems with car since picked up having to ring Volvo assistance. There were no problems before having MOT and service
    Car being taken to Sunderland and awaiting loan car info
    Response from Stoneacre Volvo Sunderland
    Hi Barbara, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Excellent service as always
    Courteous and informative throughout.
    Response from Stoneacre Volvo Sunderland
    Hi Alyson, thank you for taking the time to leave Stoneacre Sunderland this wonderful review, it is great to hear that you enjoyed your experience with the team, We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service, couldn’t fault it.
    Response from Stoneacre Volvo Sunderland
    Hi Sophie, Thank you very much for taking the time to leave Stoneacre Sunderland this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Displaying reviews 1 - 3 out of the 5 most recent
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