Motability Scheme at Stoneacre Volvo Sunderland
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Volvo Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Volvo Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Volvo Sunderland on 01916224404 to make an appointment with our Motability specialist.
Contact information
Address
Riverbank Road
Sunderland SR5 3JJ
GB
Phone Number
Call Stoneacre Volvo Sunderland on 0191 622 4404
0191 622 4404
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:30 |
Motability Scheme specialists:
- Phil Owen
- Arnas Sinevicius
- Declan Wears
- James Milburn
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Ellie Hornsey
- Laura Allison
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Volvo Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Volvo Sunderland
- Rating 5.0Feb 17, 2025Arnie was wonderful to work with and everything he offered was delivered on time and he made the process seamless.
- Rating 5.0Feb 7, 2025Very friendly and kept us up to date on everything. Definitely would recommend.Response from Stoneacre Volvo SunderlandFeb 10, 2025Hello Leanne,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and that we kept you well-informed throughout your experience with us. Your recommendation means a lot to us, and we are delighted to have earned your trust and satisfaction. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Volvo Sunderland Team - Rating 5.0Feb 6, 2025Amazing , super fast and easy.
Got exactally what i wanted.Response from Stoneacre Volvo SunderlandFeb 7, 2025Hello Darren,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had an amazing experience and that we were able to provide exactly what you wanted in a super fast and easy manner. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Stoneacre Volvo Sunderland Team - Rating 5.0Jan 27, 2025Very quick service excellentResponse from Stoneacre Volvo SunderlandJan 28, 2025Hi Peter, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 27, 2025James at Volvo has been amazing from the moment I met him. He has kept me updated on the progrsss of the car along the way, he has also called to check how I am getting on with it a few days after collecting it. Top notch service greatly appreciatedResponse from Stoneacre Volvo SunderlandJan 28, 2025Hi Lucas, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition he deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 23, 2025Excellent service thoroughly explained highly recommendedResponse from Stoneacre Volvo SunderlandJan 23, 2025Subject: Thank You for Your Feedback, Peter!
Dear Peter C.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received excellent service at the Motability Scheme at Stoneacre Volvo Sunderland. Your kind words and high recommendation mean a lot to us.
We strive to provide thorough explanations and top-notch service to all our customers, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your feedback and for choosing us for your motoring needs.
Best regards,
The Motability Scheme Team at Stoneacre Volvo Sunderland - Rating 5.0Dec 18, 2024.Response from Stoneacre Volvo SunderlandDec 19, 2024Hi John, hank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 17, 2024James, was polite helpful and kept me updated all the way through the process.Response from Stoneacre Volvo SunderlandDec 19, 2024Hi Karen, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 13, 2024Excellent and friendly serviceResponse from Stoneacre Volvo SunderlandDec 16, 2024Hi Pamela, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 12, 2024Perfect experienceResponse from Stoneacre Volvo SunderlandDec 16, 2024Hi Janette, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 15, 2024Really pleasant experience, very warm and welcoming,Response from Stoneacre Volvo SunderlandNov 20, 2024Hi Kerry, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 14, 2024Very welcoming
Very informative and easy processResponse from Stoneacre Volvo SunderlandNov 15, 2024Hello Joanne and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Nov 8, 2024Absolutely lovely salesman
Very understandingResponse from Stoneacre Volvo SunderlandNov 11, 2024Hello Jacqueline and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 25, 2024James who handled the whole process was fantastic and the made the process very simple and straightforwardResponse from Stoneacre Volvo SunderlandOct 28, 2024Hi Paul, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 3, 2024Great ServiceResponse from Stoneacre Volvo SunderlandMar 4, 2024Hi Valerie, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 1, 2024Quick, friendly and professional service.Response from Stoneacre Volvo SunderlandMar 1, 2024Hi Benjamin, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 26, 2023Excellent service all roundResponse from Stoneacre Volvo SunderlandDec 29, 2023Hi Albert, Many thanks for your review. It's great to hear that your visit at Stoneacre Sunderland went so smoothly. We'll be sure to pass on this positive feedback to the team. If you could share your experience with your friends and family, too, we'd really appreciate it. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 5.0Dec 20, 2023Very good serviceResponse from Stoneacre Volvo SunderlandDec 21, 2023Hi Albert, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 12, 2023Friendly, smooth and efficient...also had the very best of my courtesy car.Response from Stoneacre Volvo SunderlandDec 13, 2023Hi Steven, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 7, 2023Lovely staff very good service car clean when collected highly recommend and appreciatedResponse from Stoneacre Volvo SunderlandDec 8, 2023Hello Sandra and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Arnie was able to make your process seamless and deliver everything on time. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Volvo Sunderland Team