Motability Scheme at Stoneacre Volvo Sunderland
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Volvo Sunderland can help you by:
Contact Stoneacre Volvo Sunderland on 01916224404 to make an appointment with our Motability specialist.
Find or leave a review on Google
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:00 - 16:30 |
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 17:30 |
Tuesday | 08:30 - 17:30 |
Wednesday | 08:30 - 17:30 |
Thursday | 08:30 - 17:30 |
Friday | 08:30 - 17:30 |
Saturday | 08:30 - 12:30 |
Sunday | Closed |
Thank you for taking the time to share your recent experience at Stoneacre Sunderland. We’re truly sorry to hear that you left the dealership feeling upset and disappointed — that is certainly not the experience we want any of our customers to have.
Please accept our sincere apologies if you felt overlooked or disregarded during your Motability vehicle handover. While there may have been practical reasons for certain parts of the handover being directed to your companion (such as them being the nominated driver), we absolutely understand that, as the customer, you should have been at the centre of the process throughout. Feeling excluded — regardless of the reasoning — is not acceptable, and we regret that this was how the experience came across.
We want to reassure you that there was absolutely no intention to cause any upset or to discriminate in any way. That said, how you felt matters deeply to us, and we take your feedback seriously. We will use your comments as an opportunity to remind our teams about the importance of inclusive, respectful service — especially when working with Motability customers.
If there is anything more we can do to help resolve your concerns or support you further, please don’t hesitate to let us know. Your satisfaction and comfort with both your vehicle and our service are important to us.
Stoneacre Volvo Sunderland