Motability Scheme at Stoneacre Volvo Sunderland
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Volvo Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Volvo Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Volvo Sunderland on 01916224404 to make an appointment with our Motability specialist.
Contact information
Address
Riverbank Road
Sunderland SR5 3JJ
GB
Phone Number
Call Stoneacre Volvo Sunderland on 0191 622 4404
0191 622 4404
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:30 |
Motability Scheme specialists:
- Adam Gardener
- Phil Owen
- Arnas Sinevicius
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Ellie Hornsey
- Christopher York
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Volvo Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Volvo Sunderland
- Rating 5.0Nov 14, 2023Friendly staff, explained what work would be carried out and I would be contacted if there was any issues. Courtesy car excellent, they returned my vehicle washed and hoovered. Thank you.Response from Stoneacre Volvo SunderlandNov 15, 2023Hi Matthew, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Sep 22, 2023What a lovely experience when you go into Volvo to get your car Service and the customer care is brilliantResponse from Stoneacre Volvo SunderlandSep 25, 2023Hi Allan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 21, 2023Quick and easy for sevice and MOTResponse from Stoneacre Volvo SunderlandAug 22, 2023Hi Bryan, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 2, 2023Great serviceResponse from Stoneacre Volvo SunderlandAug 3, 2023Hi Ian, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 21, 2023Prompt and courteous service, with further help to solve a later problemResponse from Stoneacre Volvo SunderlandJul 24, 2023Hi Carol, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 23, 2023Ellie and the service team were very good, friendly , helpful and professionalResponse from Stoneacre Volvo SunderlandMar 24, 2023Hi Benjamin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 11, 2023Very professional kept me updatedResponse from Stoneacre Volvo SunderlandMar 13, 2023Hi Valerie, thank you for taking the time to leave Stoneacre Sunderland this brilliant 5 star review, your comments have been passed to Management to ensure that Stoneacre Sunderland receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 28, 2023Great service and car was back quickly. Only bit of feedback would be for reception staff to guide you to the desk round the corner for servicing as we stood a little while and no one told us we were at the wrong reception. Other than that. Spot on.Response from Stoneacre Volvo SunderlandMar 1, 2023Hi David, Thank you for taking the time to write Stoneacre Sunderland this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 17, 2023Great , people were very helpful , they’ve done a lovely job and my car looks lovely again as it was really dirty 😎Response from Stoneacre Volvo SunderlandFeb 20, 2023Hi Margaret, Thank you for taking the time to write Stoneacre Sunderland this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 1, 2023Great serviceResponse from Stoneacre Volvo SunderlandFeb 1, 2023Hi Marion, Thank you for your feedback about Stoneacre Sunderland. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 31, 2023Great customer serviceResponse from Stoneacre Volvo SunderlandFeb 1, 2023Hello Thomas and thank you for very much for your feedback about Stoneacre Sunderland. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 17, 2023Friendly, streamlined, on timeResponse from Stoneacre Volvo SunderlandJan 18, 2023Hi Alison, Thank you for taking the time to write Stoneacre Sunderland this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 11, 2023Fantastic service, kept me updated and car fully valeted when collected, all work carried out to the highest standardsResponse from Stoneacre Volvo SunderlandJan 13, 2023Hi Stephen, Thank you for your feedback about Stoneacre Sunderland. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 5, 2023Hassle free ....Great peoples excellent job..also like for like curtosey car was good.Response from Stoneacre Volvo SunderlandJan 6, 2023Hi Steven, Thank you for taking the time to write Stoneacre Sunderland this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 17, 2022Exceeded my expectations. My car was collected I remained informed of how my service was progressing. My car was delivered back by a lovely gentleman and was washed and hoovered. Thank yoResponse from Stoneacre Volvo SunderlandNov 18, 2022Hi Jeanne, Thank you very much for leaving Stoneacre Sunderland a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Nov 16, 2022I was sent a list of issues that were wrong with the car but they didn’t describe exactly what the issues were. I requested a call back for an explanation by this never happened and I still have no idea what the stated issues were. Collection and delivery of car was good.Response from Stoneacre Volvo SunderlandNov 18, 2022Hi Paul, thank you for taking the time to leave Stoneacre Sunderland this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 5, 2022Excellent friendly serviceResponse from Stoneacre Volvo SunderlandNov 7, 2022Hi Elizabeth, thank you for taking the time to leave Stoneacre Sunderland this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 30, 2022Very goodResponse from Stoneacre Volvo SunderlandOct 31, 2022Hi Baldev, Thank you very much for leaving Stoneacre Sunderland a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 17, 2022Superb customer service couldn't fault Chris 10 out of 10Response from Stoneacre Volvo SunderlandOct 18, 2022Hi Max, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Chris receives recognition for his fantastic customer service which he provided to you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 8, 2022Great service from the notability team as always.Response from Stoneacre Volvo SunderlandOct 11, 2022Hi Keith, Thank you for your great review. We’re so happy your visit at Stoneacre Sunderland went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office