Motability Scheme at Vertu Peugeot Sunderland

Motability Scheme at Vertu Peugeot Sunderland

4.8
Rating 4.8
(170 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Peugeot Sunderland

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Peugeot Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Peugeot Sunderland on 03300171016 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Alexandra Avenue
Hylton Riverside
Sunderland SR5 2TB
GB
Get directions
Phone Number
Call Vertu Peugeot Sunderland on 0330 017 1016
0330 017 1016
0330 017 1016
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stewart Gray
  • Ryan Walls
  • Kieran Ali
  • Owen Warren
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Steve Laidler
  • Deborah Elves
  • Paul Rutherford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Peugeot Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Peugeot Sunderland

  • Rating 5.0
    Excellent
    Response from Vertu Peugeot Sunderland
    Hello Jessie

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Peugeot Sunderland. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

    The Vertu Peugeot Sunderland Team
  • Rating 5.0
    Knowledge friendly approachable
    Response from Vertu Peugeot Sunderland
    Hello Angela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team knowledgeable, friendly, and approachable. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to seeing you again at Vertu Peugeot Sunderland.

    Best regards, Dawn
    The Motability Scheme Team
  • Rating 5.0
    Swift & smooth transaction Keiron A was so knowledgeable & i would definitely recommend to go 2 him if anyone came to your showroom.
    Response from Vertu Peugeot Sunderland
    Dear Jacqueline,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a swift and smooth transaction with us. Keiron A. is indeed a valuable member of our team, and we're delighted to know that his knowledge and service made your experience a positive one. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to welcoming you back to our showroom in the future.

    Kind regards,
    Matthew
  • Rating 3.0
    Very good
    Response from Vertu Peugeot Sunderland
    Good afternoon Philip. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3PR1104 Kind regards, Dean
  • Rating 5.0
    Service was quick and easy.
    Response from Vertu Peugeot Sunderland
    Hello Edward,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service quick and easy. At Vertu Peugeot Sunderland, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Kind regards, Dean
  • Rating 5.0
    Owen was amazing , he was so good with me and patient . My whole experience was brilliant
    Response from Vertu Peugeot Sunderland
    Thank you so much for your kind words! We are so happy to hear that Owen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

  • Rating 5.0
    Brilliant
    Response from Vertu Peugeot Sunderland
    Thanks for the great score! Kind regards Dawn
  • Rating 5.0
    Perfect
    Response from Vertu Peugeot Sunderland
    Thanks for the great score! Kind regards, Liza
  • Rating 5.0
    Great all round friendly definitely will deal with again
    Response from Vertu Peugeot Sunderland
    Hi Louise. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
  • Rating 5.0
    Very easy and straightforward, Owen was incredible in helping us with what we needed. We were lucky enough to receive our car two weeks after ordering! Very professional, very kind and would recommend to anyone
    Response from Vertu Peugeot Sunderland
    Good afternoon Emily. Thank you so much for your kind words! We are so happy to hear that Owen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Amazing staff , really helpful, and honest with me , about which car would be best . So Thankyou to the staff at Bristol street motors in Sunderland 😊
    Response from Vertu Peugeot Sunderland
    Good afternoon Nicola. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Dealt with Ryan and Owen stop on helped me choose a car very fast great service
    Response from Vertu Peugeot Sunderland
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Ryan and Owen Many thanks Keith
  • Rating 5.0
    Staff fab,really nice with my wife and me.
    Response from Vertu Peugeot Sunderland
    Good afternoon James. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Quick easy no hassle process from start to finish.
    Response from Vertu Peugeot Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Had no problems whatsoever very professional
    Response from Vertu Peugeot Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Very polite and professional.
    Response from Vertu Peugeot Sunderland
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Brilliant service from the sales man.
    Response from Vertu Peugeot Sunderland
    Good afternoon Allan. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Owen was such a nice guy so helpful Thankyou for your excellent service
    Response from Vertu Peugeot Sunderland
    Good afternoon, Lisa . Thank you so much for your kind words! We are so happy to hear that Owen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Made welcome with a cup of coffee. Able to ask any questions that I felt would help and was given confident answers without being rushed
    Response from Vertu Peugeot Sunderland
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you . Many thanks Keith
  • Rating 5.0
    Friendly approachable knowledgeable
    Response from Vertu Peugeot Sunderland
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

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