Motability Scheme at Vertu Peugeot Sunderland

Motability Scheme at Vertu Peugeot Sunderland

4.9
Rating 4.9
(196 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Peugeot Sunderland

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Peugeot Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Peugeot Sunderland on 03300171016 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Alexandra Avenue
Hylton Riverside
Sunderland SR5 2TB
GB
Get directions
Phone Number
Call Vertu Peugeot Sunderland on 0330 017 1016
0330 017 1016
0330 017 1016
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stewart Gray
  • Jodie Dixon
  • Ryan Walls
  • Kieran Ali
  • Owen Warren
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Steve Laidler
  • Deborah Elves
  • Paul Rutherford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Peugeot Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Peugeot Sunderland

  • Rating 5.0
    Everything fully explained Kieron was friendly professional and knew his stuff. Just waiting for the car now
    Response from Vertu Peugeot Sunderland
    Hello Pauline,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Kieron was able to provide you with a friendly and professional experience, and that everything was fully explained to your satisfaction. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations.

    We understand that waiting for your car can be an exciting time, and we're here to ensure the rest of your experience goes smoothly. If you have any questions or need further assistance while you wait, please don't hesitate to reach out.

    Thank you again for your kind words and for choosing the Motability Scheme at Vertu Peugeot Sunderland. We look forward to serving you in the future.

    Best regards,

    Dean
  • Rating 5.0
    My experience with vertu Sunderland was amazing made me and my wife very welcome and also my autistic daughter. Keiran our sales person has been top notch couldnt have help any more for us. 10*
    Response from Vertu Peugeot Sunderland
    Dear Isla

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Peugeot Sunderland. We are thrilled to hear that you and your family felt welcomed and well taken care of during your visit. It's fantastic to know that Keiran provided you with exceptional service and made your experience a memorable one. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Warm regards,
    Dean
  • Rating 5.0
    He was a belta
    Response from Vertu Peugeot Sunderland
    Hello Richard,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a great experience with us at Vertu Peugeot Sunderland. Your kind words and perfect rating mean a lot to our team, and we're delighted to know that we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Kieran Ali was absolutely fantastic, nothing was too much hassle, the support I got from start to finish was amazing.
    Thank you
    Response from Vertu Peugeot Sunderland
    Dear Susan K.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Kieran Ali provided you with such fantastic service and that your experience from start to finish was amazing. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Peugeot Sunderland.

    Warm regards,
    Chloe
  • Rating 5.0
    The salesman was very professional, helpful and polite. He even rang a couple of days after the delivery of my car to make sure everything was running smoothly. He also made himself available at any time, should I have any issues.
    Response from Vertu Peugeot Sunderland
    Hello Dylan,

    Thank you for your positive review. We're glad to hear you had a great experience with our salesman, who provided professional service and followed up after your car delivery.

    Your feedback is appreciated and will be shared with the team. If you have any questions or need assistance in the future, please reach out.

    Best regards,
    Kerry
  • Rating 5.0
    Very helpful, respectful, very professional and friendly . Great service
    Response from Vertu Peugeot Sunderland
    Hello Diana,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service helpful, respectful, professional, and friendly. Providing great service is our top priority, and it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Peugeot Sunderland.

    Best regards,
    Kerry
  • Rating 5.0
    Very polite , very well explained , put at ease about car , credit 2 the mobility scheme 👍
    Response from Vertu Peugeot Sunderland
    Dear Pauline R.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Peugeot Sunderland. Our team takes great pride in ensuring that our customers feel comfortable and well-informed, and it's fantastic to know that we were able to put you at ease about your car. Your kind words and recognition of our efforts are truly appreciated. We look forward to continuing to serve you and being a part of your mobility journey.

    Best regards,
    Liza
  • Rating 5.0
    Kieran was very knowledable and friendly. Very helpful
    Response from Vertu Peugeot Sunderland
    Hello Vivian

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Kieran was able to assist you with his knowledge and friendly service. At Vertu Peugeot Sunderland, we strive to provide the best experience for our customers, and it's wonderful to know that Kieran was very helpful during your visit. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and good service
    Response from Vertu Peugeot Sunderland
    Hello John B.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful and good. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Peugeot Sunderland.

    Best regards,
    Liza
  • Rating 5.0
    Keiran was very helpful. Very polite & welcoming.
    Response from Vertu Peugeot Sunderland
    Hello Isla,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Keiran was able to assist you and that you found him to be polite and welcoming. Providing excellent service is our top priority, and it’s always rewarding to receive such positive feedback. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Brilliant.
    Response from Vertu Peugeot Sunderland
    Hello Paul J.,

    Thank you so much for your fantastic review! We're thrilled to hear that you had a brilliant experience with us at Vertu Peugeot Sunderland. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Fabulous customer service
    Response from Vertu Peugeot Sunderland
    Hello Joanne S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fabulous experience with our customer service at Vertu Peugeot Sunderland. Our team is dedicated to providing the best possible service to all our customers, and it’s always rewarding to know we’ve met your expectations. If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Fantastic service from start to finish
    Response from Vertu Peugeot Sunderland
    Hello Thomas D.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received fantastic service from start to finish. Our team at Vertu Peugeot Sunderland is dedicated to providing the best possible experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Brilliant
    Response from Vertu Peugeot Sunderland
    Hello Emma G.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Vertu Peugeot Sunderland. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Great help, well explained , very polite , great attitude ,
    Response from Vertu Peugeot Sunderland
    Hello Pauline

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Peugeot Sunderland. Our team always strives to provide excellent service, and it's fantastic to know that you found our assistance helpful, well-explained, and delivered with a great attitude. Your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    He was great, understanding my needs and solved my problems straight away. Lovely friendly guy, and it took 10 mins
    Give him a pay rise
    Response from Vertu Peugeot Sunderland
    Dear Janice R.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience and that our team member was able to understand your needs and resolve your issues promptly. It's always our goal to provide friendly and efficient service, and your kind words are truly appreciated.

    Thank you once again for your review and for choosing the Motability Scheme at Vertu Peugeot Sunderland.

    Best regards,

    Liza.
  • Rating 5.0
    They did exactly what it says on the tin
    Response from Vertu Peugeot Sunderland
    Hello David W.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with the Motability Scheme at Vertu Peugeot Sunderland met your expectations. It's our goal to provide straightforward and reliable service, and your feedback reassures us that we're on the right track. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Owen,first class service, could not do anymore to help, even took me for a run to show me the ropes, highly recommended, top lad,thanks again.
    Response from Vertu Peugeot Sunderland
    Hello Joseph,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Owen provided you with first-class service and went the extra mile to ensure you felt comfortable and informed. It's great to know that his efforts made a positive impact on your experience with us. Your recommendation means a lot, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Vertu Peugeot Sunderland
  • Rating 5.0
    Always very friendly n welcoming n explain what is happening so you know. Very helpful n thankyou for being so lovely n the job done perfectly
    Response from Vertu Peugeot Sunderland
    Hello Russell

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team friendly and welcoming. It's important to us that our customers feel informed and comfortable throughout their experience with us. We're delighted that you were pleased with the service and the job done. Your kind words truly mean a lot to us, and we look forward to welcoming you back to Vertu Peugeot Sunderland in the future.

    Best regards,
    Dean
  • Rating 5.0
    Always helpful n very pleasant n make the experience perfect explain everything n make feel totally comfortable
    Response from Vertu Peugeot Sunderland
    Hello Russell V.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our team to be helpful and pleasant, and that we were able to make your experience perfect. It's our goal to ensure that every customer feels comfortable and well-informed, so your feedback means a lot to us. We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Keith

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