Motability Scheme at Vertu Peugeot Sunderland

Motability Scheme at Vertu Peugeot Sunderland

4.8
Rating 4.8
(224 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Peugeot Sunderland

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Peugeot Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Peugeot Sunderland on 03300171016 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Alexandra Avenue
Hylton Riverside
Sunderland SR5 2TB
GB
Get directions
Phone Number
Call Vertu Peugeot Sunderland on 0330 017 1016
0330 017 1016
0330 017 1016
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Stewart Gray
  • Ryan Walls
  • Kieran Ali
  • Owen Warren
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Steve Laidler
  • Deborah Elves
  • Paul Rutherford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Peugeot Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Peugeot Sunderland

  • Rating 5.0
    Keiran was brilliant and helped us with everything we needed to get my sons mobility car
    Response from Vertu Peugeot Sunderland
    Hello Jimmy S.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Keiran was able to assist you effectively and help with everything you needed for your son's mobility car. Providing excellent service is our top priority, and it's great to know that Keiran made a positive impact on your experience with us.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Peugeot Sunderland.

    Best regards,

    Liza.
  • Rating 5.0
    Collected my new car yesterday. Kieran was a great help. Went through paperwork thoroughly and made sure nothing was a bother. Would highly recommend if going to buy a new car.
    Response from Vertu Peugeot Sunderland
    Hello Samantha,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Kieran was able to assist you effectively and make the process of collecting your new car smooth and hassle-free. Your recommendation means a lot to us, and we're delighted to know that you are satisfied with our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Liza
  • Rating 5.0
    As always, team has done a great job. Customer service is excellent.
    Response from Vertu Peugeot Sunderland
    Hello Selvakumar R.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you consistently receive excellent customer service from our team. Your feedback is incredibly important to us, and it motivates us to continue providing the best experience possible. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Informative, easy to contact& car was very clean on return!
    Response from Vertu Peugeot Sunderland
    Dear Clive

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service informative and easy to contact. It's wonderful to know that the cleanliness of your car upon return met your expectations.

    At Vertu Peugeot Sunderland, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Dawn
    Vertu Peugeot Sunderland Team
  • Rating 5.0
    Excellent service. Sent text message to remind us of the booking and everything carried out professionally. Rang to say car was ready to collect and sent an email telling us what had been carried out
    Response from Vertu Peugeot Sunderland
    Dear Sharron C.,

    Thank you so much for taking the time to share your positive experience with us at Vertu Peugeot Sunderland. We are thrilled to hear that you received excellent service and appreciated the reminders and updates about your booking. Our team strives to ensure that every aspect of our service is carried out professionally, and it's wonderful to know that we met your expectations.

    Your feedback is incredibly valuable to us, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,

    Liza
  • Rating 5.0
    Amazing service well done
    Response from Vertu Peugeot Sunderland
    Hello Jessie

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with our service at Vertu Peugeot Sunderland. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    1 of the best experiences we have had picking up a new car from start to finish I couldn’t recommend them highly enough
    Response from Vertu Peugeot Sunderland
    Hello Hayden B.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience picking up your new car with us at Vertu Peugeot Sunderland. Your kind words and high recommendation mean a lot to our team. We strive to provide the best service possible, and it's fantastic to know we succeeded in making your experience memorable. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Liza
  • Rating 5.0
    Very courteous. Very informative. Smiley and happy.
    Response from Vertu Peugeot Sunderland
    Hello Susan R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team courteous, informative, and cheerful during your visit. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Peugeot Sunderland.

    Best regards,
    Liza
  • Rating 5.0
    I was really pleased with the staff who helped us when we went and chose the vehicle as well as when we went to pick it up. The staff were kind, helpful and took their time helping us and giving us all the information we needed.
    Response from Vertu Peugeot Sunderland
    Hello Macey,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Vertu Peugeot Sunderland. Our staff always strives to be kind, helpful, and informative, so it's great to know that we met your expectations when you chose and picked up your vehicle. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Deborah was very helpful really top notch customer service thank you
    Response from Vertu Peugeot Sunderland
    Dear Judith

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Deborah provided you with top-notch customer service. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 1.0
    Horrendous
    Response from Vertu Peugeot Sunderland
    Good afternoon. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1SS1811 Kind regards, Dean
  • Rating 5.0
    Very courteous, very informative & pleasant experience all round.
    Response from Vertu Peugeot Sunderland
    Dear Muriel P.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service courteous, informative, and pleasant. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    At Vertu Peugeot Sunderland, we strive to provide the best possible service to all our customers, and your kind words are a great encouragement to our team. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review. We look forward to serving you again soon.

    Best regards,

    Liza.
  • Rating 5.0
    Very helpful and got things sorted very fast.. vert professional.
    Response from Vertu Peugeot Sunderland
    Dear Colin
    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service very helpful and professional. It’s wonderful to know that we were able to assist you quickly and efficiently. Your feedback is greatly appreciated and motivates our team to continue delivering the best service possible. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Peugeot Sunderland
  • Rating 5.0
    Kieran Ali ordered our new car for us. He talked us through every step of the process. When collecting the new car he was as thorough as can be. We really appreciate it. 10/10 service. Thank you very much.
    Response from Vertu Peugeot Sunderland
    Hello Jaxon
    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Kieran Ali provided you with exceptional service throughout the process of ordering and collecting your new car. It's great to know that his thoroughness and dedication made your experience a positive one. Your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Peugeot Sunderland
  • Rating 5.0
    Really good
    Response from Vertu Peugeot Sunderland
    Hello Sharon
    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a really good experience with us at Vertu Peugeot Sunderland. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Vertu Peugeot Sunderland Team
  • Rating 5.0
    Keiron was fantastic and a brilliant help
    Response from Vertu Peugeot Sunderland
    Hello John
    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Keiron was able to provide you with fantastic service and brilliant help. At Vertu Peugeot Sunderland, we strive to ensure that every customer has a positive experience, and it's great to know that Keiron made a difference during your visit.

    Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Keiron and the rest of our team. If there's anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Dawn
    Vertu Peugeot Sunderland Team
  • Rating 5.0
    Brilliant experience from start to finish
    Response from Vertu Peugeot Sunderland
    Dear Victoria R.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a brilliant experience from start to finish at Vertu Peugeot Sunderland. Our team is dedicated to providing exceptional service, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza
  • Rating 5.0
    Great
    Response from Vertu Peugeot Sunderland
    Hello Sheila,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Vertu Peugeot Sunderland. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Great
    Response from Vertu Peugeot Sunderland
    Dear Sheila L.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Vertu Peugeot Sunderland. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Very helpful and frendly
    Response from Vertu Peugeot Sunderland
    Hello Vivian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Peugeot Sunderland.

    Best regards,

    Kerry

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