Motability Scheme at SG Petch Mazda Sunderland

4.9
Rating 4.9
(20 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 11:00 - 16:00

Welcome to SG Petch Mazda Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

SG Petch Mazda Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact SG Petch Mazda Sunderland on 01918155555 to make an appointment with our Motability specialist.

Contact information

Address
Castle View
Castletown
Sunderland SR5 3AH
GB
Phone Number
Call SG Petch Mazda Sunderland on 0191 815 5555
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Michael Beck
  • Nicky Mcdermott
  • Roy Cook
  • Barry Silverthorne

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Kevin Rowntree
  • Mark Tron
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Accessibility features at SG Petch Mazda Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at SG Petch Mazda Sunderland

  • Rating 4.0
    Great experience talked us through all the different options. Very patient with our son
    Response from SG Petch Mazda Sunderland
    Thank you for the great feedback. We look forward to welcoming you back to the dealership soon.
  • Rating 5.0
    Roy gave me all the time I needed and explained everything I had a question about. There was no rushing to get me on my way. Excellent experience of picking up my BRILLIANT New Mazda CX5.
    Response from SG Petch Mazda Sunderland
    Thank you for your kind words and for taking the time to write a review on your experience at our branch.
  • Rating 5.0
    Roy was really helpful and nothing was too much trouble for him.
    Response from SG Petch Mazda Sunderland
    Thank you for your kind words and for taking the time to write a review on your experience at our branch.
  • Rating 5.0
    Great customer service. Michael Beck was welcoming, friendly and very helpful.
    Response from SG Petch Mazda Sunderland
    Thank you for the great feedback Arthur and we're pleased Michael looked after you. Thank you for your custom and we look forward to welcoming you back to the showroom.
  • Rating 5.0
    Very good handover all features and operations of the car explained in detail all questions answered in full many thanks
    Response from SG Petch Mazda Sunderland
    Thank you for the great review Pauline, we really appreciate it. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Excellent customer service, staff very helpful and polite, a credit to your company 🙂
    Response from SG Petch Mazda Sunderland
    Thank you for your kind words, Julie, we're glad to have been of service!
  • Rating 5.0
    Roy the salesman went the extra mile and was excellent! I couldn't have asked for better service. As a motability customer, dealers often make you feel like a second class customer and show little interest. It was so nice and refreshing to find such a great welcome to the dealership. Very pleased with the outcome and treated with politeness and care. EXCELLENT SERVICE!
    Response from SG Petch Mazda Sunderland
    Thank you for your feedback, Richard! It's great that Roy provided excellent service and made you feel valued. And we are delighted that you had such a positive experience with us. We appreciate your business and look forward to seeing you again in the future.
  • Rating 5.0
    Great service well done
    Response from SG Petch Mazda Sunderland
    Thank you for your kind words, Alan, and thank you for your continued custom. See you again soon.
  • Rating 5.0
    Great experience with polite and informative staff who can answer all your questions about the mobility scheme and the car you would like to drive
    Response from SG Petch Mazda Sunderland
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with a great Experience. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Great customer service, well versed in the scheme.
    Response from SG Petch Mazda Sunderland
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Good service from knowledgeable staff, everything straightforward.
    Response from SG Petch Mazda Sunderland
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Every staff member we have spoken to have all been friendly and courteous and super helpful -felt more like the good old days where customer service was first and foremost in mind.
    Response from SG Petch Mazda Sunderland
    Thank you for your kind words - we're glad to hear that you have had a positive experience with our staff. We strive to provide excellent customer service and we're glad that it has shown in your interactions with our team. Thank you for choosing to shop with us and we hope to see you again soon!
  • Rating 5.0
    Roy Cook delt with my application, first class and a lovely gentleman, very happy with the service I received.
    Response from SG Petch Mazda Sunderland
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent work my car back from garage very clean. Thank you
    Response from SG Petch Mazda Sunderland
    Thank you for the great review and the feedback Mehran, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely brilliant service very professional and helpful. Felt in good hands
    Response from SG Petch Mazda Sunderland
    Great feedback Linsey. Your custom is really appreciated. In the meantime, if you need any more help, just give us a call.
  • Rating 5.0
    Nicky McDermott was very friendly, professional and welcoming. Offered a test drive of the car I chose and super happy he’s a brilliant sales executive. Thanks again
    Response from SG Petch Mazda Sunderland
    Great feedback Elaine. Your custom is really appreciated. We'll forward your comments to Nicky for you. In the meantime, if you need any more help, just give us a call.
  • Rating 5.0
    Excellent all thanks to Michael Beck who dealt with everything and put us at ease nothing g was a bother so we thankyou.
    Response from SG Petch Mazda Sunderland
    Thank you, Robert, for the great feedback. We'll pass on your comments to Michael for you. Enjoy your new car.
  • Rating 5.0
    Kept updated at all times. Roy made my Wife and Daughter feel really at ease
    Response from SG Petch Mazda Sunderland
    Thank you Denise for the great feedback. We'll pass on your comments to Roy for you. Enjoy your new car.
  • Rating 5.0
    Fantastic service, Straight to the point, when I asked questions he tried to get the answers I wanted,
    When Choosing my car I’ve got the help I needed.
    When I’ve got the phone called to say my car was in my father just passed away, and Nicky who was the dealer for Motability was graceful and we had dealt with my situation and very helpful. For the experience a hard with this company I will give them 10 out of 10
    Response from SG Petch Mazda Sunderland
    Thank you for your kinds word Gillian and for taking the time to write such a lovely review. We look forward to seeing you again and making sure your experience with our branch is a good one throughout your Motability lease.
  • Rating 5.0
    Like to say Mr Michael BECK was most helpful in choosing our car and explained all in volved a big thank you to him.
    Response from SG Petch Mazda Sunderland
    That's fantastic to hear Robert. We'll pass on your comments to Michael for you, he'll be thrilled.

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