Motability Scheme at SG Petch Mazda Sunderland
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 11:00 - 16:00
Welcome to SG Petch Mazda Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
SG Petch Mazda Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact SG Petch Mazda Sunderland on 01918155555 to make an appointment with our Motability specialist.
Contact information
Address
Castle View
Castletown
Sunderland SR5 3AH
GB
Phone Number
Call SG Petch Mazda Sunderland on 0191 815 5555
0191 815 5555
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 11:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 11:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 11:00 - 16:00 |
Motability Scheme specialists:
- Michael Beck
- Nicky Mcdermott
- Roy Cook
- Barry Silverthorne
- Geoffrey Scott
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Kevin Rowntree
- Mark Tron
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Accessibility features at SG Petch Mazda Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at SG Petch Mazda Sunderland
- Rating 5.0Nov 15, 2024Many thanks to Roy. Love my car it’s perfectResponse from SG Petch Mazda SunderlandNov 18, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Oct 23, 2024Pick up and return of car was very helpful and video thank you. Mr R Wild.Response from SG Petch Mazda SunderlandOct 28, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 17, 2024Roy and Paula are a credit to sg Petch. It was so easy to make the application just looking forward to getting the car nowResponse from SG Petch Mazda SunderlandOct 28, 2024Thank you, Clair! We’re thrilled Roy and Paula made the process easy for you. Looking forward to seeing you again soon.
- Rating 5.0Sep 23, 2024Great friendly service, even put petrol in at an agreed amount, very helpffulResponse from SG Petch Mazda SunderlandSep 25, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Aug 6, 2024Great! Nicky was very informative and helpful, would definitely recommendResponse from SG Petch Mazda SunderlandAug 12, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Aug 5, 2024Really pleasant experience with Roy. He was pleasant and informative . Everyone there was friendly and relaxed . Even had a lovely cup of coffee. Which wasn’t to bad .,
Roy did everything and made the process easy to understand for my son and I .Response from SG Petch Mazda SunderlandAug 12, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon. - Rating 5.0May 31, 2024Very friendly helpful Staff.Response from SG Petch Mazda SunderlandJun 17, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 1, 2024Excellent service and really helpful staff.
Very happy with the company.Response from SG Petch Mazda SunderlandMay 1, 2024Thank you for your kind words - we're glad to have been of service! - Rating 4.0Nov 1, 2023Great experience talked us through all the different options. Very patient with our sonResponse from SG Petch Mazda SunderlandNov 6, 2023Thank you for the great feedback. We look forward to welcoming you back to the dealership soon.
- Rating 5.0Oct 18, 2023Roy gave me all the time I needed and explained everything I had a question about. There was no rushing to get me on my way. Excellent experience of picking up my BRILLIANT New Mazda CX5.Response from SG Petch Mazda SunderlandOct 19, 2023Thank you for your kind words and for taking the time to write a review on your experience at our branch.
- Rating 5.0Oct 16, 2023Roy was really helpful and nothing was too much trouble for him.Response from SG Petch Mazda SunderlandOct 19, 2023Thank you for your kind words and for taking the time to write a review on your experience at our branch.
- Rating 5.0Oct 4, 2023Great customer service. Michael Beck was welcoming, friendly and very helpful.Response from SG Petch Mazda SunderlandOct 6, 2023Thank you for the great feedback Arthur and we're pleased Michael looked after you. Thank you for your custom and we look forward to welcoming you back to the showroom.
- Rating 5.0Sep 12, 2023Very good handover all features and operations of the car explained in detail all questions answered in full many thanksResponse from SG Petch Mazda SunderlandSep 13, 2023Thank you for the great review Pauline, we really appreciate it. We look forward to welcoming you back to the business again soon.
- Rating 5.0Jul 21, 2023Excellent customer service, staff very helpful and polite, a credit to your company 🙂Response from SG Petch Mazda SunderlandJul 28, 2023Thank you for your kind words, Julie, we're glad to have been of service!
- Rating 5.0Jul 20, 2023Roy the salesman went the extra mile and was excellent! I couldn't have asked for better service. As a motability customer, dealers often make you feel like a second class customer and show little interest. It was so nice and refreshing to find such a great welcome to the dealership. Very pleased with the outcome and treated with politeness and care. EXCELLENT SERVICE!Response from SG Petch Mazda SunderlandJul 21, 2023Thank you for your feedback, Richard! It's great that Roy provided excellent service and made you feel valued. And we are delighted that you had such a positive experience with us. We appreciate your business and look forward to seeing you again in the future.
- Rating 5.0Jul 15, 2023Great service well doneResponse from SG Petch Mazda SunderlandJul 19, 2023Thank you for your kind words, Alan, and thank you for your continued custom. See you again soon.
- Rating 5.0Jun 27, 2023Great experience with polite and informative staff who can answer all your questions about the mobility scheme and the car you would like to driveResponse from SG Petch Mazda SunderlandJun 28, 2023Thank you so much for your kind words! We are so happy to hear that we were able to provide you with a great Experience. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jun 14, 2023Great customer service, well versed in the scheme.Response from SG Petch Mazda SunderlandJun 15, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 4, 2023Good service from knowledgeable staff, everything straightforward.Response from SG Petch Mazda SunderlandJun 6, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 27, 2023Every staff member we have spoken to have all been friendly and courteous and super helpful -felt more like the good old days where customer service was first and foremost in mind.Response from SG Petch Mazda SunderlandApr 28, 2023Thank you for your kind words - we're glad to hear that you have had a positive experience with our staff. We strive to provide excellent customer service and we're glad that it has shown in your interactions with our team. Thank you for choosing to shop with us and we hope to see you again soon!