Motability Scheme at Pulman Volkswagen Sunderland
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Newcastle Road
Sunderland SR5 1QE
GB
Phone Number
Call Pulman Volkswagen Sunderland on 0191 548 0235
0191 548 0235
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Barry Dawson
- Christopher Robinson
- Emma Gardner
- Ashton Lally
- Emma Allison
- Neve Mcilvaney
- Nathan Gill
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability service specialists:
- Jillian Morris
- Kayleigh Findlay
- Emma Forrester
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Pulman Volkswagen Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Pulman Volkswagen Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Pulman Volkswagen Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Pulman Volkswagen Sunderland on 01915480235 to make an appointment with our Motability specialist.
Reviews at Pulman Volkswagen Sunderland
- Rating 5.0Nov 28, 2025Amazing service, fast and easy
- Rating 5.0Nov 11, 2025Dealer very helpfulResponse from Pulman Volkswagen SunderlandNov 12, 2025Hi Darren,
Thank you so much for your perfect 5-star review! We're thrilled to hear that you found our service helpful and that you had a great experience with us at Pulman Volkswagen Sunderland. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Pulman Volkswagen Sunderland Team - Rating 5.0Oct 24, 2025Really lovely people and very helpfulResponse from Pulman Volkswagen SunderlandNov 5, 2025Hi Annette,
Thank you so much for your review! We're thrilled to hear that you found our team to be lovely and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Pulman Volkswagen Sunderland.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 27, 2025Very good professional at what he did 0Response from Pulman Volkswagen SunderlandSep 29, 2025Hi Lesley,
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you found our service professional and that you had a great experience with us at Pulman Volkswagen Sunderland.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Pulman Volkswagen Sunderland Team - Rating 5.0Sep 14, 2025Absolutely amazing Emma Allison was brilliant as well were her colleague Mark. The dealership went above and beyond for my wife and I and our children. Brilliant serviceResponse from Pulman Volkswagen SunderlandSep 18, 2025Hi Gordon,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience with us at Pulman Volkswagen Sunderland. Both Emma and Mark will be delighted to know that they made a great impression and were able to assist you and your family effectively. Providing exceptional service is our top priority, and it's fantastic to know we succeeded in making your visit a memorable one.
If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back!
Best regards,
The Pulman Volkswagen Sunderland Team - Rating 5.0Aug 18, 2025Lovely pleasant staff everything went smoothly would def go back when car needs renewedResponse from Pulman Volkswagen SunderlandSep 3, 2025Hi Karen,
Thank you for leaving us such a wonderful review. We are thrilled to hear that you had a pleasant experience with our team and that everything went smoothly during your visit.
We look forward to serving you again at Pulman Volkswagen Sunderland.
Best regards,
The Pulman Volkswagen Sunderland Team - Rating 5.0Jul 21, 2025Excellent service and very professionalResponse from Pulman Volkswagen SunderlandJul 24, 2025Hi Vivienne,
Thank you for such a wonderful review! We are thrilled to hear that you found our service excellent and professional. At Pulman Volkswagen Sunderland, we strive to provide the best experience possible for all our customers, and your feedback is truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Pulman Volkswagen Sunderland Team - Rating 5.0May 9, 2025Perfection
The dealership was effective smart and well presented
The member of staff called Emma was fantastic and really helpful and knowledgeable
Would recommend this place to anyoneResponse from Pulman Volkswagen SunderlandMay 14, 2025Hi Gordon,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at Pulman Volkswagen Sunderland went so perfectly.
Your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to get in touch.
Kindest regards,
The Pulman Volkswagen Sunderland Team - Rating 5.0Apr 16, 2025Absolutely brilliant service. Chris was very professional, courteous and down to earth. Would highly recommend this dealership and Chris, great guy. And the biscuits were a bonus. Thank you Thomas and Stacey CarrollResponse from Pulman Volkswagen SunderlandMay 1, 2025Hi Lucy,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Pulman Volkswagen Sunderland. Chris, along with the entire team, strives to provide professional and courteous service to all our customers, and it's fantastic to know that you felt well taken care of. We're glad you enjoyed the biscuits too!
Kind regards,
The Pulman Volkswagen Sunderland Team - Rating 5.0Apr 2, 2025Neve my salesperson was brilliant! She was patient and answered any concerns I had. She put me at ease and made the process very clear and straightforward. I would recommend this garage to anyone, thank you.Response from Pulman Volkswagen SunderlandApr 10, 2025Hello Geoffrey,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Neve provided you with exceptional service and made the process clear and straightforward. Your kind words and recommendation mean a lot to us. We strive to ensure all our customers feel at ease and well-informed, and it’s wonderful to know we achieved that with you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Pulman Volkswagen Sunderland Team - Rating 5.0Apr 1, 2025Receptionist was really good everything went wellResponse from Pulman Volkswagen SunderlandApr 2, 2025Hello Linda, thank you for taking the time to leave us a review about your visit.
- Rating 4.0Mar 6, 2025Very well organised. Kept me informed. Prompt service and friendly staffResponse from Pulman Volkswagen SunderlandMar 11, 2025We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
- Rating 5.0Feb 21, 2025Chris rendwick was brilliant, could have shown me more about my new car.Response from Pulman Volkswagen SunderlandFeb 25, 2025Hi David, thank you for taking the time to leave us this great 5 star review!
- Rating 5.0Feb 7, 2025So quick and very efficient could not fault them especially nieve thankyouResponse from Pulman Volkswagen SunderlandFeb 12, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 27, 2025Great service seen to fastResponse from Pulman Volkswagen SunderlandJan 29, 2025Thank you for your review - we're glad to have been of service!
- Rating 5.0Jan 27, 2025Chris was amazing. Went above and beyond to accommodate everything we needed.Response from Pulman Volkswagen SunderlandJan 29, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Chris. Many thanks, Kerry!
- Rating 5.0Jan 27, 2025Chris made the process nice and easy, kept us up to date found us the car we wanted overall good experienceResponse from Pulman Volkswagen SunderlandJan 29, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 22, 2025Very helpful and politeResponse from Pulman Volkswagen SunderlandJan 23, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 15, 2025BrilliantResponse from Pulman Volkswagen SunderlandJan 21, 2025Hi Liam, thank you for your five star rating!
- Rating 5.0Jan 14, 2025Happy with the experience five star rating they let me know what was going on had a little video that I saw before picking car up happy with the service I receivedResponse from Pulman Volkswagen SunderlandJan 21, 2025Thank you for the great review! We really appreciate you taking the time to send your feedback. We look forward to welcoming you back to Pulman Volkswagen again. Kind regards.
Thank you for your wonderful review! We are so pleased to hear that you were happy with our service. Providing a seamless experience for our customers is our top priority, and your feedback truly means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Pulman.
Best regards,
Pulman Volkswagen Sunderland Motability Team