Motability Scheme at Pulman Volkswagen Sunderland
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Newcastle Road
Sunderland SR5 1QE
GB
Phone Number
Call Pulman Volkswagen Sunderland on 0191 548 0235
0191 548 0235
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Barry Dawson
- Christopher Robinson
- Emma Allison
- Neve Mcilvaney
- Nathan Gill
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability service specialists:
- Jillian Morris
- Kayleigh Findlay
- Emma Forrester
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Pulman Volkswagen Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Pulman Volkswagen Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Pulman Volkswagen Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Pulman Volkswagen Sunderland on 01915480235 to make an appointment with our Motability specialist.
Reviews at Pulman Volkswagen Sunderland
- Rating 5.0Dec 11, 2024Excellent service from Barry Dawson for our new VW Tiguan.Response from Pulman Volkswagen SunderlandDec 18, 2024Hi Jayne, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Nov 5, 2024Barry is a great man he explains everything great and is always very happy to help great service and communication is outstanding from BarryResponse from Pulman Volkswagen SunderlandNov 7, 2024Hi Stanley, thank you so much for the fantastic five-star review! We are so happy to hear that Barry was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Oct 9, 2024Very professional easy to talk to and what a service thanks to Emma kind regards G MooneyResponse from Pulman Volkswagen SunderlandOct 10, 2024Hi Gareth, thank you for the fantastic five-star review! Thank you for choosing Pulman.
- Rating 5.0Sep 13, 2024Nice quick handover.Response from Pulman Volkswagen SunderlandSep 13, 2024Hi Stewart, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Sep 4, 2024Brilliant service very helpful.Response from Pulman Volkswagen SunderlandSep 9, 2024Hi Layton, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Aug 22, 2024She’s a 10/10Response from Pulman Volkswagen SunderlandAug 30, 2024Hi Liam, thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Aug 20, 2024AmazingResponse from Pulman Volkswagen SunderlandAug 30, 2024Hi Daniel, thank you for the fantastic five-star review! Thank you!
- Rating 5.0Aug 14, 2024Emma was absolutely incredible and helped me feel so at ease. she was super informative and even helped me choosing the colour of my car. she is a credit to your team and i’m so happy i got to have my appointment with someone who clearly loves their job.Response from Pulman Volkswagen SunderlandAug 30, 2024Hi Charlotte, thank you so much for your kind words! We are so happy to hear that Emma was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jul 18, 2024Barry was great as usual, no problems at all..Response from Pulman Volkswagen SunderlandJul 19, 2024Hi Steven, thank you for taking the time to leave us this brilliant five-star review, your comments have been passed to Management to ensure that Barry receives recognition for his fantastic customer service which he provided to you. Thank you!
- Rating 5.0Jun 27, 2024Good customer serviceResponse from Pulman Volkswagen SunderlandJul 10, 2024Hi Linda, thank you for the five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Jun 14, 2024Very friendly and welcoming so happy with ordering new car!Response from Pulman Volkswagen SunderlandJul 10, 2024Hi Ashleigh, thank you for the fantastic five-star review! Happy driving!
- Rating 5.0May 15, 2024Very helpful and kindResponse from Pulman Volkswagen SunderlandMay 20, 2024Hi Brandon, thank you for your kind words - we're glad to have been of service! Have a great day.
- Rating 5.0May 13, 2024Excellent serviceResponse from Pulman Volkswagen SunderlandMay 20, 2024Hi Linda, thank you for your kind words - we're glad to have been of service! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 4.0May 13, 2024Verything was fineResponse from Pulman Volkswagen SunderlandMay 20, 2024Hi Francis, thank you for taking the time to leave a review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you
- Rating 5.0Apr 26, 2024Brilliant customer service very happy with orderResponse from Pulman Volkswagen SunderlandApr 26, 2024Hi Linda, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Have a great day!
- Rating 5.0Apr 23, 2024Stephen was excellent and knowledgeable and made the whole process a joy.
He explained how the car worked, how to charge it, when and showed us how to work all the controls etc. He was so patient with our Son who has Autism.
5 star service.Response from Pulman Volkswagen SunderlandApr 26, 2024Hi Logan, thank you so much for your kind words! We are so happy to hear that Stephen was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Apr 18, 2024Five star experience from start to finish,Thankyou.Response from Pulman Volkswagen SunderlandApr 26, 2024Hi Charles, thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 5, 2024Really satisfied with staff at receptionResponse from Pulman Volkswagen SunderlandApr 8, 2024Hi Joanne, thank you so much for your kind words! We are so happy to hear that our staff at reception were able to provide you with an excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 2, 2024Excellent service at the dealership staff were so friendly and welcoming. Car was dealt with efficiently and lovely and clean on its return. Thank you!Response from Pulman Volkswagen SunderlandFeb 5, 2024Hi Lisa, thank you for the fantastic five-star review! Thank you for choosing Pulman.
- Rating 5.0Jan 31, 2024Barry has been absolutely fantastic throughout the entire process it was a very comfortable and easy experienceResponse from Pulman Volkswagen SunderlandJan 31, 2024Hi Claire, thank you for the five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.