Motability Scheme at Pulman Volkswagen Sunderland
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Newcastle Road
Sunderland SR5 1QE
GB
Phone Number
Call Pulman Volkswagen Sunderland on 0191 548 0235
0191 548 0235
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Malcolm Galston
- Barry Dawson
- Stephen Defty
- Emma Allison
- Daniel Davies-Cawley
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 15:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 15:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 15:00 |
| Sunday | Closed |
Motability service specialists:
- Kayleigh Findlay
- Gary French
- Emma Forrester
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Volkswagen Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Pulman Volkswagen Sunderland
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Pulman Volkswagen Sunderland can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Pulman Volkswagen Sunderland on 01915480235 to make an appointment with our Motability specialist.
Reviews at Pulman Volkswagen Sunderland
- Rating 5.0Dec 1, 2023Great service
- Rating 5.0Oct 23, 2023Great customer service, very helpfulResponse from Pulman Volkswagen SunderlandOct 25, 2023Hi James, thank you for your kind words - we're glad to have been of service! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Oct 16, 2023The most welcoming and informative experience I’ve ever had! No complications at all, walked in as an anxious customer but walked out satisfied.Response from Pulman Volkswagen SunderlandOct 20, 2023Hi Shakira, thank you so much for taking the time to leave a five-star review! We are glad you had a fantastic customer experience and were made to feel comfortable. We hope to see you again soon in the near future at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Oct 2, 2023Top man BrianResponse from Pulman Volkswagen SunderlandOct 4, 2023Hi Adam, thank you for the fantastic five-star review! We will pass your comments onto Brian. Thank you for choosing Pulman.
- Rating 5.0Sep 15, 2023Absolutely amazing experience i was very nervous as it was my first time in a car dealership and i struggle with anxiety and autism but barry from the motability counter was extremely kind and made the time i was there wonderfulResponse from Pulman Volkswagen SunderlandSep 20, 2023Hi Claire, thank you for taking the time to leave a five-star review! We are glad you received a fantastic customer experience and were made to feel comfortable. We will pass on your comments to Barry to ensure he receives the recognition he deserves. Have a lovely day!
- Rating 5.0Sep 14, 2023Excellent as usualResponse from Pulman Volkswagen SunderlandSep 22, 2023Hi Barbara, thank you for the five-star review! We hope to see you again soon in the near future. Thank you for choosing Pulman.
- Rating 5.0Sep 13, 2023Good service from start to finish kept updated every step of the way lovely pleasant sales manResponse from Pulman Volkswagen SunderlandSep 22, 2023Hi Karen, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Sep 6, 2023Friendly efficient service very professional great teamResponse from Pulman Volkswagen SunderlandSep 22, 2023Hi Ian, thank you so much for the five-star review! We will pass your kind words onto the team at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Aug 16, 2023Fantastic customer service.Response from Pulman Volkswagen SunderlandAug 25, 2023Hi Steven, thank you for the five-star review! We really appreciate you taking the time to leave feedback. We look forward to welcoming you back to Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Aug 14, 2023Excellent customer serviceResponse from Pulman Volkswagen SunderlandAug 15, 2023Hi Malcom, thank you for the five-star review! We really appreciate you taking the time to leave feedback. We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you for choosing Pulman.
- Rating 5.0Aug 3, 2023Great customer service,was very consideriate to my needs and let me take my time to answer his questions and allowed me to take a drink when required.Response from Pulman Volkswagen SunderlandAug 7, 2023Hi Jane, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Jul 13, 2023Great customer serviceResponse from Pulman Volkswagen SunderlandJul 17, 2023Hi Shay, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you for choosing Pulman.
- Rating 5.0Jul 13, 2023Fantastic service off salesman annette austinResponse from Pulman Volkswagen SunderlandJul 17, 2023Hi Annette, thank you for the five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you for choosing Pulman!
- Rating 5.0Jul 10, 2023Great customer service, updates regularly and very polite.Response from Pulman Volkswagen SunderlandJul 17, 2023Hi Michelle, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you for choosing Pulman.
- Rating 5.0Jul 5, 2023Always a fantastic service. Nothing is a trouble.Response from Pulman Volkswagen SunderlandJul 17, 2023Hi Christine, thank you for the five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 5.0Jul 3, 2023Great customer service, kept informed all the way. Really helpful when I needed to make a change.Response from Pulman Volkswagen SunderlandJul 17, 2023Hi Michelle, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you for choosing Pulman.
- Rating 5.0Jun 23, 20231st class professional service.Response from Pulman Volkswagen SunderlandJun 27, 2023Hi Georgina, thank you for the five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Have a great day!
- Rating 5.0Jun 8, 2023Great experience and extremely friendly and helpful. Felt really well looked after. Thanks for everything.Response from Pulman Volkswagen SunderlandJun 20, 2023Hi Beverley, thank you for the fantastic five-star review! We are glad you received a fantastic customer experience and we hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
- Rating 1.0Jun 1, 2023It hasn't been a good experience from ordering the car to receiving the car. I've never drove a automatic before I wasn't shown the how to use the gear lever I was told the interior is more or less the same as the scirocco and told I'll leave you too it. The seat positions were set st the most extreme the air con was set to 27°C and the passenger airbag was deactivated. My last vw The whole process of the handover took about 10 minutesResponse from Pulman Volkswagen SunderlandJun 2, 2023Hi Clifford, we are sorry to hear about your recent experience. We have passed your comments onto the site manager to investigate further. Thank you.
- Rating 1.0May 25, 2023Motabilty scheme at Pulmans Sunderland leaves a lot to be desired.Response from Pulman Volkswagen SunderlandMay 26, 2023Hi Denise, we are sorry to hear about you recent experience. We have passed your comments onto our Site Manager at Pulman Volkswagen Sunderland. In the meantime, could you please email enquiries@pulmanvolkswagen.co.uk and the matter will be investigated further. Thank you.