Motability Scheme at Pulman Volkswagen Sunderland

4.7
Rating 4.7
(74 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00Closed Today

Contact information

Address
Newcastle Road
Sunderland SR5 1QE
GB
Phone Number
Call Pulman Volkswagen Sunderland on 0191 548 0235
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Barry Dawson
  • Christopher Robinson
  • Emma Gardner
  • Emma Allison
  • Neve Mcilvaney
  • Nathan Gill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 15:00
SundayClosed

Motability service specialists:

  • Jillian Morris
  • Kayleigh Findlay
  • Emma Forrester
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Volkswagen Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Volkswagen Sunderland

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Pulman Volkswagen Sunderland can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Pulman Volkswagen Sunderland on 01915480235 to make an appointment with our Motability specialist.

Reviews at Pulman Volkswagen Sunderland

  • Rating 5.0
    Brilliant
  • Rating 5.0
    Happy with the experience five star rating they let me know what was going on had a little video that I saw before picking car up happy with the service I received
  • Rating 5.0
    Everything sorted really good xx
  • Rating 5.0
    Excellent service, everything explained to us so we understood fantastic service from the agent kept us informed all through the process 😀
    Response from Pulman Volkswagen Sunderland
    Thank you Ann, we're thrilled to see that you enjoyed your visit at Pulman Volkswagen.
  • Rating 5.0
    Fantastic service from start to finish ,brilliant staff very friendly
    Response from Pulman Volkswagen Sunderland
    Thank you for your fantastic 5-star review, Ann. We pride ourselves on our customer services here at Pulman Volkswagen.
  • Rating 5.0
    Neve was lovely and so helpful.
    Response from Pulman Volkswagen Sunderland
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    good service very helpful staff
    Response from Pulman Volkswagen Sunderland
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The sales lad was amazing. Very fast and efficient. Went out of his way to show us the options available.
    Response from Pulman Volkswagen Sunderland
    Hi Kerry, thank you so much for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Happy driving!
  • Rating 5.0
    Excellent service from Barry Dawson for our new VW Tiguan.
    Response from Pulman Volkswagen Sunderland
    Hi Jayne, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
  • Rating 5.0
    Barry is a great man he explains everything great and is always very happy to help great service and communication is outstanding from Barry
    Response from Pulman Volkswagen Sunderland
    Hi Stanley, thank you so much for the fantastic five-star review! We are so happy to hear that Barry was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very professional easy to talk to and what a service thanks to Emma kind regards G Mooney
    Response from Pulman Volkswagen Sunderland
    Hi Gareth, thank you for the fantastic five-star review! Thank you for choosing Pulman.
  • Rating 5.0
    Nice quick handover.
    Response from Pulman Volkswagen Sunderland
    Hi Stewart, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
  • Rating 5.0
    Brilliant service very helpful.
    Response from Pulman Volkswagen Sunderland
    Hi Layton, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
  • Rating 5.0
    She’s a 10/10
    Response from Pulman Volkswagen Sunderland
    Hi Liam, thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Amazing
    Response from Pulman Volkswagen Sunderland
    Hi Daniel, thank you for the fantastic five-star review! Thank you!
  • Rating 5.0
    Emma was absolutely incredible and helped me feel so at ease. she was super informative and even helped me choosing the colour of my car. she is a credit to your team and i’m so happy i got to have my appointment with someone who clearly loves their job.
    Response from Pulman Volkswagen Sunderland
    Hi Charlotte, thank you so much for your kind words! We are so happy to hear that Emma was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Barry was great as usual, no problems at all..
    Response from Pulman Volkswagen Sunderland
    Hi Steven, thank you for taking the time to leave us this brilliant five-star review, your comments have been passed to Management to ensure that Barry receives recognition for his fantastic customer service which he provided to you. Thank you!
  • Rating 5.0
    Good customer service
    Response from Pulman Volkswagen Sunderland
    Hi Linda, thank you for the five-star review! We hope to see you again soon at Pulman Volkswagen Sunderland. Thank you.
  • Rating 5.0
    Very friendly and welcoming so happy with ordering new car!
    Response from Pulman Volkswagen Sunderland
    Hi Ashleigh, thank you for the fantastic five-star review! Happy driving!
  • Rating 5.0
    Very helpful and kind
    Response from Pulman Volkswagen Sunderland
    Hi Brandon, thank you for your kind words - we're glad to have been of service! Have a great day.

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