Motability Scheme at Pulman Škoda Sunderland

4.9
Rating 4.9
(45 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Contact information

Address
Pulman Skoda
Newcastle Road
Sunderland SR5 1QE
GB
Phone Number
Call Pulman Škoda Sunderland on 0191 537 5995
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Malcolm Galston
  • Barry Dawson
  • Stephen Defty
  • Emma Allison
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jillian Morris
  • Kayleigh Findlay
  • Gary French
  • Emma Forrester
We recommend calling and booking an appointment before visiting.
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Accessibility features at Pulman Škoda Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Škoda Sunderland

Our trained Motability specialists are here to support you throughout the duration of your lease.

Pulman Škoda Sunderland can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Pulman Škoda Sunderland on 01915375995 to make an appointment with our Motability specialist.

Reviews at Pulman Škoda Sunderland

  • Rating 5.0
    Great service from staff. Extremely helpful and knowledgeable.
    Response from Pulman Škoda Sunderland
    Hi Annabelle, thank you for taking the time to leave a five-star review. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Have a great day!
  • Rating 5.0
    Emma was great, talked us through the mobility scheme, helped us decide what was best for us, very professional and understanding. Thank you
    Response from Pulman Škoda Sunderland
    Hi Georgia, thank you for taking the time to leave us this brilliant five-star review, your comments have been passed to Management to ensure that Emma receives recognition for her fantastic customer service which she provided to you. Thank you for choosing Pulman.
  • Rating 5.0
    D.pattison
    Response from Pulman Škoda Sunderland
    Hi Diane, thank you for taking the time to leave a five-star review! Thank you for choosing Pulman.
  • Rating 5.0
    Emma was fantastic from the start and throughout the Motability order experience. Answering any and all questions to the best of her ability and pointing us in the right direction when she didnt have the answers. Regular and informative updates as and when they came through from production. When picking up the car she was more than happy to help us get on our way as quick as we wanted it to be not rushing or pushing and even offering to stay a little longer with us to setup our new Skoda Kamiq. 10/10 would recommend.
    Response from Pulman Škoda Sunderland
    Hi Amber, thank you so much for taking the time to leave a five-star review! We are so happy to hear that Emma was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you for choosing Pulman.
  • Rating 5.0
    Very informative and very good customer service I could not ask for more.
    Response from Pulman Škoda Sunderland
    Hi Gary, thank you for taking the time to leave a five-star review! We are glad you received a fantastic customer experience and we hope to see you again soon at Pulman Škoda Sunderland. Thank you!
  • Rating 5.0
    Excellent customer service, very friendly & helpful
    Response from Pulman Škoda Sunderland
    Hi Sadie, thank you for the fantastic five-star review! We hope to see you again soon at Pulman Skoda Sunderland. Thank you.
  • Rating 5.0
    Emma really helpful couldn’t be happier with the info given and also she was so welcoming and friendly
    Response from Pulman Škoda Sunderland
    Hi Paul, thank you for the five-star review! We are glad you received a fantastic customer experience and we will pass your kind comments onto Emma. We hope to see you again soon at Pulman Skoda Sunderland. Thank you.
  • Rating 5.0
    Tony was a great help throughout, highly recommended
    Response from Pulman Škoda Sunderland
    Hi Pamela, thank you for the five-star review! We are so happy to hear that was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    The Sales Executive, Emma Allison, was lovely, so professional and helpful. She was so good in fact that not only did I order a new car but my wife wanted her to marry our son.
    Response from Pulman Škoda Sunderland
    Hi Steven, thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Emma receives the recognition she deserves and forward this to the management for you. Thank you.
  • Rating 5.0
    First class friendly easy to deal with
    Brian young
    Response from Pulman Škoda Sunderland
    Hi Brian, thank you for the fantastic five-star review! We really appreciate you taking the time to leave feedback. We look forward to welcoming you back to Pulman Skoda Sunderland again soon. Thank you!
  • Rating 5.0
    Tony Allen great help
    Response from Pulman Škoda Sunderland
    Hi Mckenzie, thank you for the five-star review! We will pass your comments onto Tony and we hope to see you again soon at Pulman Skoda Sunderland. Thank you.
  • Rating 5.0
    Absolutely seamless handover and collection of my vehicle. Supplied with a courtesy car that was exactly as described. Thanks for a great experience!
    Response from Pulman Škoda Sunderland
    Hi Amy, thank you for the five-star review! We really appreciate you taking the time to leave feedback. We look forward to welcoming you back to Pulman Skoda Sunderland again soon. Thank you.
  • Rating 5.0
    Tony was very nice and helped my partner and me from when we first walked into the showroom, giving us phone calls updating and telling us about the process and when the car was going to arrive, tony was great showing us round the car and explaining what all the buttons and levers were for. Thanks again Tony.
    Response from Pulman Škoda Sunderland
    Hi Barry, thank you for taking the time to leave a five-star review! We are glad you received a fantastic customer experience and we will pass your kind comments onto Tony. Thank you for choosing Pulman.
  • Rating 5.0
    Excellent customer service
    Response from Pulman Škoda Sunderland
    Hi Ronald, thank you for your kind words - we're glad to have been of service! We hope to see you again soon at Pulman Skoda Sunderland. Thank you!
  • Rating 5.0
    Great customer service, Emma was fantastic,kept me upto date every step. Friendly professional service. Collection of car was easily done Emma went through everything from the paperwork to the car itself. Would definitely recommend to friends and family.
    Response from Pulman Škoda Sunderland
    Hi Gemma, thank you for the fantastic five-star review! We are glad you received a fantastic customer experience and we will pass on your comments to Emma and management. We hope to see you again soon at Pulman SKODA Sunderland. Thank you.
  • Rating 5.0
    Very friendly staff
    Response from Pulman Škoda Sunderland
    Hi Maria, thank you for the five-star review! We hope to see you again soon at Pulman SKODA Sunderland. Thank you!
  • Rating 5.0
    Great customer service cracking bloke
    Response from Pulman Škoda Sunderland
    Hi Ryan, thank you for the five-star review! We are glad you received a fantastic customer experience and we hope to see you again soon at Pulman SKODA Sunderland. Thank you.
  • Rating 5.0
    Brilliant customer service Emma was really helpful and got my new car ordered without any issues she was very lovely and polite thank you
    Response from Pulman Škoda Sunderland
    Hi Shirelle, thank you for the fantastic five-star review! We are glad you received a fantastic customer experience and we hope to see you again soon at Pulman SKODA Sunderland. Thank you for choosing Pulman.
  • Rating 5.0
    Great customer service
  • Rating 5.0
    Fantastic customer service

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