Motability Scheme at Pulman Škoda Sunderland
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Pulman Skoda
Newcastle Road
Sunderland SR5 1QE
GB
Phone Number
Call Pulman Škoda Sunderland on 0191 537 5995
0191 537 5995
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Barry Dawson
- Christopher Robinson
- Emma Gardner
- Emma Allison
- Neve Mcilvaney
- Nathan Gill
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Jillian Morris
- Kayleigh Findlay
- Emma Forrester
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Pulman Škoda Sunderland
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Pulman Škoda Sunderland
Our trained Motability specialists are here to support you throughout the duration of your lease.
Pulman Škoda Sunderland can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Pulman Škoda Sunderland on 01915375995 to make an appointment with our Motability specialist.
Reviews at Pulman Škoda Sunderland
- Rating 5.0Jul 17, 2025Mark was friendly and kind with a wealth of knowledge, we would definitely use him and this dealership in the future
- Rating 5.0Jul 16, 2025Skoda are great we where treat with such respect and kindness I was in a lot of pain and they made me feel comfortable they where like friends rather than just car dealership thank you all for everythingResponse from Pulman Škoda SunderlandJul 17, 2025Hi Maureen,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Pulman Škoda Sunderland. Our team always strives to treat our customers with the utmost respect and kindness, and it's heartwarming to know that we could make you feel comfortable during your visit. We truly value your feedback and are delighted to be seen as friends rather than just a car dealership. If there's anything else we can do for you, please don't hesitate to reach out.
Wishing you all the best,
The Pulman Škoda Sunderland Team - Rating 5.0Jul 14, 2025So happy with the service I receivedResponse from Pulman Škoda SunderlandJul 16, 2025Hello Dawn,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are happy with the service you received at our Škoda Sunderland branch. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Pulman!
Best regards,
The Pulman Škoda Sunderland Team - Rating 5.0Jul 2, 2025Chris was amazing since the first day i went in with questions about cars, to then ordering and collecting my car, give me all the advice i’d needed, overall excellent experienceResponse from Pulman Škoda SunderlandJul 3, 2025Hi Kaitlyn,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Chris was able to assist you from your initial inquiries all the way through to collecting your car. Providing excellent service and valuable advice is what we strive for, and it's fantastic to know we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Pulman Škoda Sunderland Team - Rating 5.0May 30, 2025Absolutely fantastic, explained everything in detail. Emma was amazing.Response from Pulman Škoda SunderlandJun 10, 2025Hi Angela,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Pulman Škoda Sunderland. It's fantastic to know that Emma was able to provide detailed explanations and make your visit amazing. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. We look forward to hopefully seeing you again!
Best regards,
Pulman Škoda Sunderland - Rating 5.0May 14, 2025It took a number of calls to get through due to a busy period following holidays. However, after exposing what I needed, the advisor was wonderful and sorted everything for me. Thank you.Response from Pulman Škoda SunderlandMay 22, 2025Hello David,
Thank you so much for taking the time to share your experience with us. We truly appreciate your patience during the busy period following the holidays. It's wonderful to hear that our advisor was able to assist you effectively and ensure everything was sorted to your satisfaction. Your kind words and positive feedback mean a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Pulman Škoda Sunderland Team - Rating 5.0Apr 23, 2025Nathan was a breath of fresh air at the dealership on the handover of my new car
I wish I could say the same about the complaints team at Motability as they have been a nightmareResponse from Pulman Škoda SunderlandMay 1, 2025Hello Peter,
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Nathan made a positive impression during the handover of your new car. It's always our aim to provide a seamless and enjoyable experience for our customers, and it's wonderful to know Nathan contributed to that.
We are, however, sorry to hear about your experience with the complaints team at Motability. If there's anything further Pulman Skoda can do to assist you, please don't hesitate to reach out.
Thank you once again for your review and for choosing Pulman Škoda Sunderland.
Best regards,
Pulman Škoda Sunderland Team - Rating 5.0Apr 23, 2025lovely staff chris was very helpfulResponse from Pulman Škoda SunderlandMay 1, 2025Hi Mia,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at Pulman Škoda Sunderland. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Pulman Škoda Sunderland Team - Rating 5.0Apr 15, 2025Very helpful.. great test drive and options provided.. ordered our car and colour immediately.. thanks Chris RenwickResponse from Pulman Škoda SunderlandApr 16, 2025Hello Paul O.,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us and that Chris was able to assist effectively during your visit. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Pulman Škoda Sunderland Team - Rating 5.0Apr 10, 2025Excellent assistance & customer service from everyone.Response from Pulman Škoda SunderlandApr 10, 2025Hello Keith,
Thank you so much for taking the time to leave us your review. We are thrilled to hear that you received excellent assistance and customer service from our team at Pulman Škoda Sunderland. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Pulman Škoda Sunderland Team - Rating 4.0Apr 1, 2025Had a slight issue with new car, had to be changed for a newer model. Cannot fault the staff at pulman skoda Sunderland.Response from Pulman Škoda SunderlandApr 2, 2025Hi John, we're sorry to hear there was a slight issue at the start, but thrilled to see this was resolved for you and you still had a great experience at Pulman Skoda Sunderland. Thank you for choosing us for your Motability car!
- Rating 4.0Mar 31, 2025The young lady was very polite and helpful explained everything I needed to know.lovely young girl.credit to her company..Response from Pulman Škoda SunderlandApr 2, 2025Hi John, thank you for your kind words! We're glad to have been of service, thank you for choosing Pulman to supply your new Motability car!
- Rating 5.0Mar 24, 2025Neeve was very professional and friendly and helpful she was spot on with my wife and I i would definitely recommend that garage to my friends and family.Response from Pulman Škoda SunderlandMar 25, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks, David!
- Rating 5.0Mar 21, 2025Emma was very helpfulResponse from Pulman Škoda SunderlandMar 25, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 18, 2025Very helpfull staff and good coffe machineResponse from Pulman Škoda SunderlandMar 24, 2025Hi Terence, thank you for your 5-star rating.
- Rating 5.0Mar 17, 2025Emma Allison was amazing from start to finish. The process was smooth and all info given.Response from Pulman Škoda SunderlandMar 18, 2025Thank you for your kind words! We are so happy to hear that Emma was able to provide such excellent service. We strive to ensure that all of our customers receive the best possible experience. Thank you again for your positive review!
- Rating 5.0Mar 17, 2025Chris renick was a lovely manResponse from Pulman Škoda SunderlandMar 18, 2025Hello Ryan, thank you for taking the time to leave us a review about your visit at Pulman Skoda!
- Rating 5.0Mar 17, 2025It was a quick and easy experience, very helpful and give me all the information i neededResponse from Pulman Škoda SunderlandMar 18, 2025Thank you for taking the time to leave us this great 5 star review!
- Rating 5.0Mar 7, 2025The agent Emma was an absolute star, very very helpful.Response from Pulman Škoda SunderlandMar 11, 2025Thank you for your 5-star review Elsie, we're so happy to hear that Emma was able to provide you with excellent service.
- Rating 5.0Mar 3, 2025Very goodResponse from Pulman Škoda SunderlandMar 5, 2025Hi Leslie, thank you for your 5 star rating.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Mark provided you with a friendly and knowledgeable experience. It's fantastic to know that you would consider using our dealership again in the future. Your feedback is greatly appreciated and will be shared with Mark and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Pulman Škoda Sunderland.
Best regards,
The Pulman Škoda Sunderland Team