Motability Scheme at Pulman Škoda Sunderland

4.9
Rating 4.9
(102 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today

Contact information

Address
Pulman Skoda
Newcastle Road
Sunderland SR5 1QE
GB
Phone Number
Call Pulman Škoda Sunderland on 0191 537 5995
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Barry Dawson
  • Christopher Robinson
  • Emma Gardner
  • Emma Allison
  • Neve Mcilvaney
  • Nathan Gill
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jillian Morris
  • Kayleigh Findlay
  • Emma Forrester
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Pulman Škoda Sunderland

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Pulman Škoda Sunderland

Our trained Motability specialists are here to support you throughout the duration of your lease.

Pulman Škoda Sunderland can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Pulman Škoda Sunderland on 01915375995 to make an appointment with our Motability specialist.

Reviews at Pulman Škoda Sunderland

  • Rating 5.0
    Very helpful.. great test drive and options provided.. ordered our car and colour immediately.. thanks Chris Renwick
  • Rating 5.0
    Excellent assistance & customer service from everyone.
    Response from Pulman Škoda Sunderland
    Hello Keith,

    Thank you so much for taking the time to leave us your review. We are thrilled to hear that you received excellent assistance and customer service from our team at Pulman Škoda Sunderland. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Pulman Škoda Sunderland Team
  • Rating 4.0
    Had a slight issue with new car, had to be changed for a newer model. Cannot fault the staff at pulman skoda Sunderland.
    Response from Pulman Škoda Sunderland
    Hi John, we're sorry to hear there was a slight issue at the start, but thrilled to see this was resolved for you and you still had a great experience at Pulman Skoda Sunderland. Thank you for choosing us for your Motability car!
  • Rating 4.0
    The young lady was very polite and helpful explained everything I needed to know.lovely young girl.credit to her company..
    Response from Pulman Škoda Sunderland
    Hi John, thank you for your kind words! We're glad to have been of service, thank you for choosing Pulman to supply your new Motability car!
  • Rating 5.0
    Neeve was very professional and friendly and helpful she was spot on with my wife and I i would definitely recommend that garage to my friends and family.
    Response from Pulman Škoda Sunderland
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks, David!
  • Rating 5.0
    Emma was very helpful
    Response from Pulman Škoda Sunderland
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpfull staff and good coffe machine
    Response from Pulman Škoda Sunderland
    Hi Terence, thank you for your 5-star rating.
  • Rating 5.0
    Emma Allison was amazing from start to finish. The process was smooth and all info given.
    Response from Pulman Škoda Sunderland
    Thank you for your kind words! We are so happy to hear that Emma was able to provide such excellent service. We strive to ensure that all of our customers receive the best possible experience. Thank you again for your positive review!
  • Rating 5.0
    Chris renick was a lovely man
    Response from Pulman Škoda Sunderland
    Hello Ryan, thank you for taking the time to leave us a review about your visit at Pulman Skoda!
  • Rating 5.0
    It was a quick and easy experience, very helpful and give me all the information i needed
    Response from Pulman Škoda Sunderland
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    The agent Emma was an absolute star, very very helpful.
    Response from Pulman Škoda Sunderland
    Thank you for your 5-star review Elsie, we're so happy to hear that Emma was able to provide you with excellent service.
  • Rating 5.0
    Very good
    Response from Pulman Škoda Sunderland
    Hi Leslie, thank you for your 5 star rating.
  • Rating 5.0
    Very good and very helpful
    Response from Pulman Škoda Sunderland
    Thank you for the great review, Robert! We really appreciate you taking the time to feedback.
  • Rating 5.0
    Fantastic service very warming and welcoming lovely coffee lol and Emma is Fantastic thank you very much
    Response from Pulman Škoda Sunderland
    Thanks for your review, Natalie. We're thrilled to see that you enjoyed your visit at Pulman Skoda Sunderland! Thank you
  • Rating 5.0
    Very friendly staff would definitely recommend this is not the first time I’ve used this dealership will definitely use again
    Response from Pulman Škoda Sunderland
    We are delighted to hear that you had a great experience. Thank you for choosing Pulman to supply your Motability car!
  • Rating 5.0
    Wow great staff very friendly and professional.
    Response from Pulman Škoda Sunderland
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to Pulman again soon.
  • Rating 5.0
    Amazing helpful staff
    Response from Pulman Škoda Sunderland
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Always first class service
    Response from Pulman Škoda Sunderland
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service
    Response from Pulman Škoda Sunderland
    Thank you for the review, Carol. We pride ourselves on our customer service. Have a lovely day!
  • Rating 5.0
    Can’t fault Neve at all vey helpful from start to finish. She even phoned to see how the car was the day after I picked it up. Couldn’t have asked for anything else so I am really great full. Thank you.
    Response from Pulman Škoda Sunderland
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Neve. Many thanks Lewis!

Similar Motability Scheme dealers