Motability Scheme at Lookers Kia Newcastle

4.8
Rating 4.8
(323 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Contact information

Address
Railway Street
Newcastle Upon Tyne
Tyne and Wear NE4 7AD
GB
Get directions
Phone Number
Call Lookers Kia Newcastle on 0191 256 4601
0191 256 4601
0191 256 4601
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Andrew Cleugh
  • Jon Grant
  • Joe Mack
  • Graeme Brydon
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Victoria Jones
  • Lauren Chambers
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Kia Newcastle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Kia Newcastle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Kia Newcastle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Kia Newcastle on 01912564656 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Kia Newcastle

  • Rating 5.0
    Super friendly and so helpful
    Joe was such a lovely lad made the application so much easier he was lovely to chat with highly recommend
    Response from Lookers Kia Newcastle
    Dear Sharon C.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Lookers Kia Newcastle. Joe will be delighted to know that he made the application process easier for you and that you enjoyed chatting with him. Your recommendation means a lot to us, and we are grateful for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Excellent customer service and support. Friendly, respectful and experienced staff.
    Response from Lookers Kia Newcastle
    Hello Sergey V.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and support. Our team at Lookers Kia Newcastle takes great pride in being friendly, respectful, and experienced, and it's fantastic to know that this was reflected in your visit. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Excellent very professional and helpfull service 👍
    Response from Lookers Kia Newcastle
    Hello Marc O.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be excellent, professional, and helpful. Your feedback is incredibly important to us, and it’s great to know that we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Friendly explained wat they did to the car
    Response from Lookers Kia Newcastle
    Hello Wayne,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our team at Lookers Kia Newcastle. It's great to know that our staff was able to explain everything clearly and provide the friendly service you deserve. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Really great helpful staff team. Respectful of my needs, and very hospitable.
    Response from Lookers Kia Newcastle
    Hello Matthew,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff team to be helpful and respectful of your needs. Providing a hospitable and supportive experience is something we strive for every day, and it's fantastic to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Lookers Kia Newcastle
  • Rating 5.0
    Absolutely brilliant, excellent service a very nice gentleman to deal with
    Response from Lookers Kia Newcastle
    Hello David,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Kia Newcastle. Our team strives to provide the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    The dealer was absoultluy great, explained everything to us
    Response from Lookers Kia Newcastle
    Hello Sarah,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Lookers Kia Newcastle. Our team always strives to provide clear and comprehensive explanations to ensure our customers feel confident and informed. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Dealt with Jon from Kia Newcastle he was absolutely amazing and clearly explained everything to my son
    Response from Lookers Kia Newcastle
    Hello Levi C.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Jon was able to provide you and your son with an amazing experience at Lookers Kia Newcastle. It's great to know that everything was clearly explained, ensuring a smooth and informative visit. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Jon and the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Very informative and not pushy

    This will be my second car from kia and both times great service.
    I've had great service from numerous departments over the last 3 years and look forward to another 3 years great service
    Response from Lookers Kia Newcastle
    Hello Lisa,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service informative and appreciated our non-pushy approach. At Lookers Kia Newcastle, we strive to provide our customers with the best experience possible, and your feedback reassures us that we're on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Amazing staff! So professional with courtesy calls prior to delivery. Extremely satisfied and very happy!
    Response from Lookers Kia Newcastle
    Dear Beverley J.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Lookers Kia Newcastle. Our staff takes great pride in providing professional and courteous service, and it's fantastic to know that this was reflected in your experience. Your satisfaction and happiness are our top priorities, and your feedback truly means a lot to us. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Graham was very professional and very friendly not pushy at all we told him what we would like and that was it all sorted no hassle
    Response from Lookers Kia Newcastle
    Hello Joanne,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Graham at Lookers Kia Newcastle. It's great to know that he was able to assist you in a professional and friendly manner without any hassle. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Kia Newcastle
  • Rating 5.0
    Relaxed yet professional and product aware. Just what you need
    Response from Lookers Kia Newcastle
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service relaxed yet professional and that our team was able to provide you with the product knowledge you needed. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again at Lookers Kia Newcastle.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Fast and great service
    Response from Lookers Kia Newcastle
    Hello Liam,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service fast and great. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Kia Newcastle.

    Best regards,
    The Motability Scheme Team at Lookers Kia Newcastle
  • Rating 5.0
    Kind
    Response from Lookers Kia Newcastle
    Hello Thomas T.,

    Thank you so much for taking the time to leave such a kind review and for giving us a perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Lookers Kia Newcastle. Your feedback is incredibly valuable and motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Jon was excellent absolutely fantastic service from start to finish kept me in the loop as application progressed highly recommended kia and if you deal with Jon you won't be disappointed 5 star to that man
    Response from Lookers Kia Newcastle
    Hello Ian G.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Jon and the fantastic service he provided throughout your application process. It's great to know that he kept you well-informed and that you would highly recommend us. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Jon. We look forward to serving you again in the future.

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Absolutely amazing, friendly , explained everything, couldn't of helped more if he tried, made us feel very comfortable and got everything sorted straight away, really friendly service
    Response from Lookers Kia Newcastle
    Hello Jay H.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Lookers Kia Newcastle. Our team strives to provide friendly and efficient service, and it's great to know that we were able to make you feel comfortable and assist you promptly. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Nice and plotie experience
    Response from Lookers Kia Newcastle
    Hello Suzanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a nice and polite experience with us at Lookers Kia Newcastle. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    Very easy
    Response from Lookers Kia Newcastle
    Hello Jack D.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with the Motability Scheme at Lookers Kia Newcastle to be very easy. Providing a seamless and straightforward process for our customers is one of our top priorities, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Kia Newcastle Team
  • Rating 5.0
    John was realy good explained everything we needed to know
    Response from Lookers Kia Newcastle
    Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Overall very good but the car came back unwashed
    Response from Lookers Kia Newcastle
    Hello Edward,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that your overall experience was very good. However, we apologize for the oversight regarding your car not being washed. We strive to provide a comprehensive service, and your comments will help us improve. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you better in the future.

    Best regards,
    The Lookers Kia Newcastle Team

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