Motability Scheme at Marshall Mercedes-Benz of Blackburn
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Whitebirk Drive
Blackburn BB1 3HT
GB
Phone Number
Call Marshall Mercedes Benz of Blackburn on 01254 506666
01254 506666
Website
Email
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Accessibility features at Marshall Mercedes Benz of Blackburn
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Marshall Mercedes Benz of Blackburn
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
Our trained Motability specialists are here to support you throughout the duration of your lease. Marshall Mercedes Benz of Blackburn can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Marshall Mercedes Benz of Blackburn on 01254506666 to make an appointment with our Motability specialist.
Reviews at Marshall Mercedes Benz of Blackburn
- Rating 5.0Apr 12, 2024Steph at Marshall Mercedes Blackburn was greatResponse from Marshall Mercedes Benz of BlackburnApr 16, 2024Good day. Thank you for taking the time to review us – we really appreciate your 5-star review and will be overjoyed to pass this along to our management team. Why not join us on social media to see our latest news and offers. Kind regards, Ellie, Marshall Motor Group.
- Rating 5.0Mar 22, 2024Excellent customer serviceResponse from Marshall Mercedes Benz of BlackburnMar 27, 2024Good evening and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Mercedes-Benz of Blackburn, we really appreciate it. Kind regards, Jason, Marshall Motor Group
- Rating 5.0Feb 20, 2024Steph was really helpful, kept me in the loop at every point.
Really professional service.Response from Marshall Mercedes Benz of BlackburnMar 21, 2024Thank you for the great review and the feedback on Mercedes-Benz of Blackburn, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Philip, Marshall Motor Group - Rating 2.0Oct 9, 2023Terrible customer service and supportResponse from Marshall Mercedes Benz of BlackburnOct 10, 2023Good morning. We are disappointed to note that you have rated us as only 2-stars. As we value all feedback, to ensure we continually improve our customer experience, we would appreciate it if you could provide your details and any details concerning your recent experience via email to reviews.mercedes-benz@marshall.co.uk. We look forward to hearing from you. Thank you. Kind regards, Ellie, Marshall Motor Group.
- Rating 4.0Jun 15, 2023Car was taken in at 8 in the morning, I asked them I need my car back for 4, I went at 4.45, my car was still not ready had to wait another 10 minutes for it to be ready, I missed an appointment because of theResponse from Marshall Mercedes Benz of BlackburnJun 15, 2023Thank you for your review. We are disappointed to note that you have rated us as 1 star. We would appreciate it if you could email us at reviews.mercedes-benz@marshall.co.uk with your details so that we can try and address your concerns. We look forward to hearing from you. Thank you. Kind regards, Will, Marshall Motor Group
- Rating 5.0Jun 13, 2023Good experience overall, however a call once the car is ready would have helpedResponse from Marshall Mercedes Benz of BlackburnJun 13, 2023Thank you Sufyan for taking the time to review Marshall Mercedes-Benz of Blackburn - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group
- Rating 1.0May 22, 2023Worst experience ever
Could not find the alarm fault and failed to enquire with motabilty about courtesy car.No follow up as promisedResponse from Marshall Mercedes Benz of BlackburnMay 22, 2023Thank you for your review. We are disappointed to note that you have rated us as 1 star. We would appreciate it if you could email us at reviews.mercedes-benz@marshall.co.uk with your details so that we can try and address your concerns. We look forward to hearing from you. Thank you. Kind regards, Mariana, Marshall Motor Group - Rating 3.0Apr 3, 2023Haven’t turned my service notification off.Response from Marshall Mercedes Benz of BlackburnApr 21, 2023Good afternoon Duke. We are disappointed to note that you have rated us as 3 star and would appreciate it if you could email us at reviews.mercedes-benz@marshall.co.uk with your contact details so we can investigate and get in touch. Thank you, Philip, Marshall Motor Group.
- Rating 2.0Mar 22, 2023Car was booked in for service and mot but mot not carried out and it ran out the next day had to rebook the mot and then it got carried out the service department did not inform me that mot not carried out poor customer service Liz at Preston branch was really helpful when I spoke to her.Response from Marshall Mercedes Benz of BlackburnMar 22, 2023We're disappointed to read about your review Tahera and would be most grateful if you could email your details to reviews.mercedes-benz@marshall.co.uk so we can investigate and get in touch. We look forward to hearing from you. Thank you. Kind regards, Will, Marshall Motor Group.
- Rating 5.0Dec 9, 2022The lady who sorted everything for my m o y was 10 out of 10Response from Marshall Mercedes Benz of BlackburnDec 12, 2022Thank you Wayne, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.
- Rating 5.0Nov 28, 2022Absolutely Brilliant. Absolutely Fantastic.Response from Marshall Mercedes Benz of BlackburnDec 12, 2022Thank you Zeshan, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.
- Rating 5.0Nov 8, 2022Great customer service kept informed of the progress of the service and MOTResponse from Marshall Mercedes Benz of BlackburnDec 12, 2022Thank you Colin, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.
- Rating 5.0Oct 7, 2022It is an excellent experience .they are very helpful, professional and deal the customer with great careResponse from Marshall Mercedes Benz of BlackburnDec 12, 2022Thank you Mohammad, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.
- Rating 3.0Sep 30, 2022Staff really friendly but service department was a let down, had to cancel first appointment due to backup work, and what was an hour appointment for the next, the car was in all day from 10.30 to 16.16. Usually as a motobility vehicle a courtesy car was offered but not anymore. Probably best Mercedes’ don’t do motobility anymore as from the last couple of experiences they seem to have let their standards drop. As a Mercedes owner myself also, I am seriously thinking of going elsewhere when I’m due to change vehicle. Shame as I’ve owned a Mercedes’ myself for the last 25 years. I would struggle to recommend to any friends where as before I was shouting their praises. Shame really as until recently I wouldn’t go anywhere else. Front staff in reception very friendly and polite. The representative who handed back my keys after the MOT said the car had been washed and vacuumed, but upon my arrival at the car, it clearly hadn’t. But that is something I’d rather do myself, but if others who use your service it could be a let down . Thank you for the years. J A HollisResponse from Marshall Mercedes Benz of BlackburnOct 6, 2022Thank you Maureen, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
- Rating 2.0Sep 28, 2022Was there a lot longer than originally told . Nearly 3 hours and told I would only be there 1 hour. No work needed on car so that wasn’t the reason for the delayResponse from Marshall Mercedes Benz of BlackburnOct 6, 2022Thank you Susan, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
- Rating 5.0Aug 10, 2022Excellent service, attentive staff.Response from Marshall Mercedes Benz of BlackburnOct 6, 2022Thank you Sarah, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
- Rating 5.0Aug 4, 2022Very satisfied
Will recommend
Thank you.Response from Marshall Mercedes Benz of BlackburnOct 6, 2022Thank you Dorothy, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group. - Rating 5.0Jul 27, 2022Better than expectedResponse from Marshall Mercedes Benz of BlackburnOct 6, 2022Thank you Collette, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
- Rating 5.0Jul 18, 2022Great customer serviceResponse from Marshall Mercedes Benz of BlackburnOct 6, 2022Thank you Fateh, we really appreciate the review and will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group.
- Rating 5.0Jul 5, 2022Excellent service and courtesy car Excellent many thanks ryanResponse from Marshall Mercedes Benz of BlackburnDec 12, 2022Thank you Irene, we really appreciate your review and will pass on your feedback to our management team. Kind regards, Will, Marshall Motor Group.