Motability Scheme at Group 1 Volkswagen Bolton
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Morris Street
Mill Street Industrial Estate
Bolton BL2 2BL
GB
Phone Number
Call Group 1 Volkswagen Bolton on 01204 531464
01204 531464
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Emlyn Hughes
- Usman Changaiz
- Ross Tracey
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Daniel Cooper
- Anna Fletcher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Bolton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Bolton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Volkswagen Bolton can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Volkswagen Bolton on 01204531464 to make an appointment with our Motability specialist.
Reviews at Group 1 Volkswagen Bolton
- Rating 5.0Dec 1, 2025Amazing experience with Usman, couldn’t fault him or his help.
- Rating 5.0Nov 27, 2025I recently had the pleasure of being assisted by Usman Changaiz, and I cannot speak highly enough of the exceptional service he provided. From start to finish, Usman demonstrated outstanding professionalism, patience, and genuine care in helping me navigate the Motability process.
He took the time to clearly explain every step, making sure I understood all my options and felt confident in my decisions. Usman listened carefully to my needs and recommended solutions that were perfectly suited to my circumstances. His knowledge of the Motability scheme was impressive, and he made the entire experience smooth, stress-free, and even enjoyable.
What stood out most was his friendly manner and sincere commitment to ensuring I received the best possible support. Nothing was too much trouble—every question was answered in detail, and every concern was handled with understanding and reassurance.
Thanks to Usman, I left feeling well informed, valued, and extremely satisfied with the service I received. He is an absolute credit to the team and an outstanding representative of the Motability programme.
I would highly recommend Usman Changaiz to anyone looking for expert guidance and exceptional customer care.Response from Group 1 Volkswagen BoltonNov 27, 2025Dear David,
Thank you so much for taking the time to share your wonderful feedback about your experience with Usman at Group 1 Volkswagen Bolton. We are thrilled to hear that Usman provided you with exceptional service and made your journey through the Motability process smooth and enjoyable.
Usman’s dedication to professionalism, patience, and genuine care is truly commendable, and we are delighted that he was able to assist you so effectively. It’s fantastic to know that his knowledge and friendly manner left you feeling well informed and valued.
Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Usman and the team. We are proud to have him as part of our team, and your satisfaction is the greatest reward for our efforts.
Thank you once again for your feedback and for choosing the Motability Scheme at Group 1 Volkswagen Bolton. If you have any further questions or need assistance in the future, please do not hesitate to reach out.
Best regards,
Group 1 Volkswagen Bolton - Rating 4.0Nov 25, 2025All good with the booking in and 2 year service
I was disappointed with the complimentary car wash thats the reason Ive only awarded 4 starsResponse from Group 1 Volkswagen BoltonNov 25, 2025Dear Patricia,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you were satisfied with the booking process and your two-year service. However, we apologise for not meeting your expectations with the complimentary car wash. Your feedback is invaluable, and we will certainly look into this to ensure we improve our services. We appreciate your support and hope to provide you with a 5-star experience next time.
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Nov 21, 2025They always do a great job!Response from Group 1 Volkswagen BoltonNov 21, 2025Hello Sevval,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently have a great experience with us at Group 1 Volkswagen Bolton. Your satisfaction is our top priority, and your kind words motivate our team to continue delivering the best service possible.
If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Nov 10, 2025Absolutely brilliant very knowledgeable explained everything as I've not done this before definitely recommend this companyResponse from Group 1 Volkswagen BoltonNov 10, 2025Dear Karen,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Group 1 Volkswagen Bolton. Our team takes great pride in being knowledgeable and ensuring that everything is clearly explained, especially for customers who are new to the process. Your recommendation means a lot to us, and we're delighted to have been able to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 4.0Nov 7, 2025Just dropped caroff and they rung to pick car up never explained what they had done just past me the keys and off I wentResponse from Group 1 Volkswagen BoltonNov 10, 2025Dear Nichola,
Thank you for taking the time to share your feedback with us. We appreciate your visit to Group 1 Volkswagen Bolton and are glad to hear that you were able to pick up your car smoothly. However, we apologise for not providing a detailed explanation of the work done on your vehicle. Your feedback is invaluable, and we will ensure that our team improves communication with our customers in the future.
If you have any questions or need further clarification about the service performed, please feel free to reach out to us. We are here to assist you and ensure you have a complete understanding of the work carried out on your vehicle.
Thank you for choosing the Motability Scheme with us. We look forward to serving you better in the future.
Best regards,
Group 1 Volkswagen Bolton - Rating 5.0Oct 20, 2025Booking easy as was the pick up of my car.Response from Group 1 Volkswagen BoltonOct 20, 2025Hello Andrew,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found the booking process and car pick-up easy. Providing a seamless experience is one of our top priorities, and your feedback lets us know we're on the right track. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Oct 16, 2025Explained everything to me he was very helpful.Response from Group 1 Volkswagen BoltonOct 16, 2025Hello Janis,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Bolton. It's great to know that everything was explained clearly and that you found our team to be very helpful. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Group 1 Volkswagen Bolton Team - Rating 5.0Sep 29, 2025Really good quick service from ordering the car to collection kept me updated every step of the way and processResponse from Group 1 Volkswagen BoltonSep 29, 2025Hello Graham,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you were pleased with the quick service and that you felt well-informed throughout the process of ordering and collecting your car. Our team at Group 1 Volkswagen Bolton is dedicated to providing excellent service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
Group 1 Volkswagen Bolton - Rating 5.0Sep 23, 2025Very knowledgeable and helpful, helped me choose the right car for my needs. Brilliant experience.Response from Group 1 Volkswagen BoltonSep 23, 2025Dear Judith,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a brilliant experience with us at Group 1 Volkswagen Bolton. Our team takes great pride in being knowledgeable and helpful, and it’s fantastic to know that we were able to assist you in choosing the right car for your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Sep 17, 2025Always dealt with and the dealer was very helpfulResponse from Group 1 Volkswagen BoltonSep 17, 2025Dear Ingrid,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Bolton. Our team is dedicated to providing helpful and attentive service, and it’s rewarding to know that we met your expectations.
Your feedback is greatly appreciated and motivates us to continue delivering excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
The Group 1 Volkswagen Bolton Team - Rating 5.0Sep 16, 2025Every thing was explained great workResponse from Group 1 Volkswagen BoltonSep 17, 2025Dear Louise,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that everything was explained to your satisfaction and that you had a great experience with us at Group 1 Volkswagen Bolton. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Aug 27, 2025Great service and very helpful, prompt and friendly.Response from Group 1 Volkswagen BoltonAug 28, 2025Dear Kia-leigh,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be great, helpful, prompt, and friendly. Providing excellent service is our top priority, and it’s always rewarding to know that we have met your expectations.
Your feedback is greatly appreciated and will be shared with our team to continue inspiring them to deliver the best service possible. If there is anything else we can do for you, please don't hesitate to reach out.
We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Aug 19, 2025Easy to deal with, helpfulResponse from Group 1 Volkswagen BoltonAug 21, 2025Hello William,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team easy to deal with and helpful. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Aug 18, 2025Excellent service. BrilliantResponse from Group 1 Volkswagen BoltonAug 18, 2025Hello Thomas,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with our service at Group 1 Volkswagen Bolton. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering brilliant service to all our customers.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Aug 14, 2025Very easy and straight forward, was kept up to date at all times.Response from Group 1 Volkswagen BoltonAug 14, 2025Hello Billie,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was easy and straightforward. Keeping our customers informed and up to date is a top priority for us, and it's great to know that we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Bolton.
Best regards,
The Motability Scheme Team - Rating 5.0Aug 1, 2025Fabulous ! Could not have asked for better customer serviceResponse from Group 1 Volkswagen BoltonAug 4, 2025Hello Samantha,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our customer service at Group 1 Volkswagen Bolton. Our team is dedicated to providing the best service possible, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jul 28, 2025Helpful ,approachable and informativeResponse from Group 1 Volkswagen BoltonJul 28, 2025Dear Oliver,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful, approachable, and informative. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations.
At Group 1 Volkswagen Bolton, we strive to provide the best possible service to all our customers, and your positive experience is a testament to the hard work and dedication of our team. If there is anything else we can assist you with, please do not hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Group 1 Volkswagen Bolton - Rating 5.0Jul 21, 2025Amazing very helpful they sorted a car in a couple of weeks for me. Ross who helped me was brilliant. Would really recommend. Thankyou so much!Response from Group 1 Volkswagen BoltonJul 22, 2025Dear Sophie,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Group 1 Volkswagen Bolton. It's fantastic to know that Ross was able to assist you effectively and that you were pleased with the quick turnaround in sorting out your car. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Thank you once again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jul 7, 2025Great customer service and very friendly. Everything was straight forwardResponse from Group 1 Volkswagen BoltonJul 8, 2025Dear Sohail,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service and found everything straightforward. Our team at Group 1 Volkswagen Bolton is dedicated to providing friendly and efficient service, and your feedback is truly appreciated.
If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your amazing experience with Usman. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your kind words and perfect rating mean a lot to us and will certainly be shared with Usman and the team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back to Group 1 Volkswagen Bolton in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton