Motability Scheme at Group 1 Volkswagen Bolton
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Morris Street
Mill Street Industrial Estate
Bolton BL2 2BL
GB
Phone Number
Call Group 1 Volkswagen Bolton on 01204 531464
01204 531464
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Usman Changaiz
- Ross Tracey
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Daniel Cooper
- Anna Fletcher
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Bolton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Volkswagen Bolton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Group 1 Volkswagen Bolton can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Group 1 Volkswagen Bolton on 01204531464 to make an appointment with our Motability specialist.
Reviews at Group 1 Volkswagen Bolton
- Rating 5.0Feb 19, 2026Brilliant customer service espechally from dave 5 star
- Rating 5.0Feb 17, 2026Excellent service right through, from choosing and ordering to collection of the car. Communication was great and I was kept fully updated. Thank you Usman.
- Rating 5.0Feb 17, 2026Smooth process. Everyone who I spoken to was lovely and my car was ready quickly!Response from Group 1 Volkswagen BoltonFeb 17, 2026Hello Leah,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a smooth experience and that our team made a positive impression. It's great to know that your car was ready quickly and that you were pleased with the service. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jan 28, 2026Excellent.Response from Group 1 Volkswagen BoltonJan 29, 2026Dear Hamaya,
Thank you so much for your excellent review and for giving us a 5-star rating! We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Bolton. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jan 27, 2026Him is soo nice person thanks for himResponse from Group 1 Volkswagen BoltonJan 27, 2026Dear Katalin,
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our team member. Your feedback is greatly appreciated and will be shared with the team to ensure we continue to provide excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jan 20, 2026ExcellentResponse from Group 1 Volkswagen BoltonJan 20, 2026Hello Jay,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Group 1 Volkswagen Bolton. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts in providing top-notch service are appreciated. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jan 14, 2026Consistent with communications, friendly & professionalResponse from Group 1 Volkswagen BoltonJan 14, 2026Hello Ruth,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our communications consistent, friendly, and professional. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jan 13, 2026Really lovely x
Use me feel very comfortable and relaxed and I appreciate Thant so much xResponse from Group 1 Volkswagen BoltonJan 13, 2026Hello Laura,
Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Bolton. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jan 7, 2026He was really helpfull
such a nice man in helping me with everything
you could not ask for a better man to do this job I suffer with all sorts of stuff but I felt comfortable with him
God bless you and your team 2026Response from Group 1 Volkswagen BoltonJan 7, 2026Hello Martin,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team member. It's heartening to know that you felt comfortable and well-assisted during your visit. Your kind words and blessings mean a lot to us, and we are grateful for your support.
If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.
Best wishes,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Jan 5, 2026Absolutely fantasticResponse from Group 1 Volkswagen BoltonJan 5, 2026Dear Hamaya,
Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fantastic experience with us at Group 1 Volkswagen Bolton. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Dec 30, 2025They were easy to deal withResponse from Group 1 Volkswagen BoltonDec 30, 2025Dear Cleo,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you found our team easy to deal with. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Volkswagen Bolton.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Dec 22, 2025Emlyn was great, explained the whoke process to us and made the application process faultless. Can't wait to pick my car up!Response from Group 1 Volkswagen BoltonDec 22, 2025Hello Owen,
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Emlyn provided you with such a positive experience and made the application process seamless. It's fantastic to know that you're excited about picking up your new car. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again soon!
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Dec 1, 2025Amazing experience with Usman, couldn’t fault him or his help.Response from Group 1 Volkswagen BoltonDec 1, 2025Hello Kianna,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your amazing experience with Usman. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your kind words and perfect rating mean a lot to us and will certainly be shared with Usman and the team. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back to Group 1 Volkswagen Bolton in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Nov 27, 2025I recently had the pleasure of being assisted by Usman Changaiz, and I cannot speak highly enough of the exceptional service he provided. From start to finish, Usman demonstrated outstanding professionalism, patience, and genuine care in helping me navigate the Motability process.
He took the time to clearly explain every step, making sure I understood all my options and felt confident in my decisions. Usman listened carefully to my needs and recommended solutions that were perfectly suited to my circumstances. His knowledge of the Motability scheme was impressive, and he made the entire experience smooth, stress-free, and even enjoyable.
What stood out most was his friendly manner and sincere commitment to ensuring I received the best possible support. Nothing was too much trouble—every question was answered in detail, and every concern was handled with understanding and reassurance.
Thanks to Usman, I left feeling well informed, valued, and extremely satisfied with the service I received. He is an absolute credit to the team and an outstanding representative of the Motability programme.
I would highly recommend Usman Changaiz to anyone looking for expert guidance and exceptional customer care.Response from Group 1 Volkswagen BoltonNov 27, 2025Dear David,
Thank you so much for taking the time to share your wonderful feedback about your experience with Usman at Group 1 Volkswagen Bolton. We are thrilled to hear that Usman provided you with exceptional service and made your journey through the Motability process smooth and enjoyable.
Usman’s dedication to professionalism, patience, and genuine care is truly commendable, and we are delighted that he was able to assist you so effectively. It’s fantastic to know that his knowledge and friendly manner left you feeling well informed and valued.
Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Usman and the team. We are proud to have him as part of our team, and your satisfaction is the greatest reward for our efforts.
Thank you once again for your feedback and for choosing the Motability Scheme at Group 1 Volkswagen Bolton. If you have any further questions or need assistance in the future, please do not hesitate to reach out.
Best regards,
Group 1 Volkswagen Bolton - Rating 4.0Nov 25, 2025All good with the booking in and 2 year service
I was disappointed with the complimentary car wash thats the reason Ive only awarded 4 starsResponse from Group 1 Volkswagen BoltonNov 25, 2025Dear Patricia,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you were satisfied with the booking process and your two-year service. However, we apologise for not meeting your expectations with the complimentary car wash. Your feedback is invaluable, and we will certainly look into this to ensure we improve our services. We appreciate your support and hope to provide you with a 5-star experience next time.
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Nov 21, 2025They always do a great job!Response from Group 1 Volkswagen BoltonNov 21, 2025Hello Sevval,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently have a great experience with us at Group 1 Volkswagen Bolton. Your satisfaction is our top priority, and your kind words motivate our team to continue delivering the best service possible.
If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Kind Regards
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Nov 10, 2025Absolutely brilliant very knowledgeable explained everything as I've not done this before definitely recommend this companyResponse from Group 1 Volkswagen BoltonNov 10, 2025Dear Karen,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Group 1 Volkswagen Bolton. Our team takes great pride in being knowledgeable and ensuring that everything is clearly explained, especially for customers who are new to the process. Your recommendation means a lot to us, and we're delighted to have been able to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 4.0Nov 7, 2025Just dropped caroff and they rung to pick car up never explained what they had done just past me the keys and off I wentResponse from Group 1 Volkswagen BoltonNov 10, 2025Dear Nichola,
Thank you for taking the time to share your feedback with us. We appreciate your visit to Group 1 Volkswagen Bolton and are glad to hear that you were able to pick up your car smoothly. However, we apologise for not providing a detailed explanation of the work done on your vehicle. Your feedback is invaluable, and we will ensure that our team improves communication with our customers in the future.
If you have any questions or need further clarification about the service performed, please feel free to reach out to us. We are here to assist you and ensure you have a complete understanding of the work carried out on your vehicle.
Thank you for choosing the Motability Scheme with us. We look forward to serving you better in the future.
Best regards,
Group 1 Volkswagen Bolton - Rating 5.0Oct 20, 2025Booking easy as was the pick up of my car.Response from Group 1 Volkswagen BoltonOct 20, 2025Hello Andrew,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found the booking process and car pick-up easy. Providing a seamless experience is one of our top priorities, and your feedback lets us know we're on the right track. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Kind regards,
The Motability Scheme Team at Group 1 Volkswagen Bolton - Rating 5.0Oct 16, 2025Explained everything to me he was very helpful.Response from Group 1 Volkswagen BoltonOct 16, 2025Hello Janis,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Group 1 Volkswagen Bolton. It's great to know that everything was explained clearly and that you found our team to be very helpful. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Group 1 Volkswagen Bolton Team
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience throughout the entire process, from choosing and ordering to collecting your car. It's fantastic to know that our communication met your expectations and that you felt fully updated every step of the way.
Usman and the entire team at Group 1 Volkswagen Bolton are dedicated to providing exceptional service, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your review and for choosing the Motability Scheme with us.
Best regards,
Group 1 Volkswagen Bolton