Motability Scheme at Lexus Liverpool

4.9
Rating 4.9
(71 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Rimrose Road
Bootle L20 4TX
GB
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Phone Number
Call Lexus Liverpool on 0151 934 7666
0151 934 7666
0151 934 7666
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Angela Buck
  • Ryan Langley
  • Richard Clapham
  • Molly Cresswell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Louis Smith
  • James Whitfield
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lexus Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lexus Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lexus Liverpool on 01519347666 to make an appointment with our Motability Scheme specialist.

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Reviews at Lexus Liverpool

  • Rating 3.0
    Aftercare was awful
    Response from Lexus Liverpool
    Thank you for your feedback, and we’re truly sorry to hear that the aftercare you experienced didn’t meet your expectations. Providing excellent service, both during and after the purchase process, is something we strive for, and we regret that we fell short in this instance.

    Your concerns are important to us, and we’d appreciate the opportunity to address them and ensure your experience improves moving forward. If you’d like to discuss your experience further or if there’s anything we can do to assist, please don’t hesitate to reach out.

    We deeply apologize for any frustration or inconvenience caused and thank you for bringing this to our attention.



  • Rating 5.0
    Excellent customer service no complaints
    Response from Lexus Liverpool
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Richard stayed in touch with me throughout the process. Handover was professional, and time was spent showing me the things I needed to get on the road. I can’t thank Richard enough
    Response from Lexus Liverpool
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Richard was warm and knowledgable, this was my first time leading a car on this scheme and he answered all of my questions and also let me know he would be available if I thought of anything else after our appt
    Response from Lexus Liverpool
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Hassle free
    Response from Lexus Liverpool
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future! less â–˛
  • Rating 5.0
    Very nice staff, attentive. Nothing too much trouble. Good test drive and thorough handover.
    Response from Lexus Liverpool
    Thank you so much for choosing Johnsons! We're thrilled to hear that our team could make your experience smooth and enjoyable. Your satisfaction is our top priority, and we're pleased to have been part of your journey. Thank you once again; we look forward to welcoming you back in the future!
  • Rating 5.0
    Friendly professional great help thank you
    Response from Lexus Liverpool
    Thank you for your feedback! We're thrilled to hear that you had a good experience. If you ever need anything in the future, feel free to reach out. We're always here to help!
  • Rating 5.0
    Great welcome and staff at Lexus
    Response from Lexus Liverpool
    Thank you for your feedback! We're delighted to hear you had a positive experience with us at Johnsons. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Should you need any further assistance, please don't hesitate to reach out. We appreciate your recommendation!
  • Rating 5.0
    Had a brilliant experience with the handover
  • Rating 5.0
    All went well excellent staff and service on time
  • Rating 5.0
    Fantastic salesman Richard made welcome as soon as we met him could not do enough for us polite and a pleasure to deal with him
  • Rating 5.0
    The Lexus dealership in Liverpool are super friendly, extremely professional and nothing is too much trouble to help me.

    I highly recommend them.
  • Rating 5.0
    Staff helpful with times for appointment and arranged hire car. explained the process about what was being checked and the results. Car returns cleaned
  • Rating 5.0
    Very friendly and professional thought the process. I would definitely recommend Lexus Liverpool to friends and family.
  • Rating 5.0
    I had such a great experience from beginning to end.
  • Rating 5.0
    Staff always very helpful no matter what questions. When car is serviced it comes back valeted completely
  • Rating 5.0
    Richard was very approachable and
    Knowledgeable and made buying the
    car a great experience. He is a
    credit to your organization.
  • Rating 5.0
    Excellent, efficient service
    Response from Lexus Liverpool
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 5.0
    Welcomed on arrival and offered a drink! Smooth handover of my car. Serviced within stated times with video sent to me by mechanic as to his findings.
    Whoever washed my car too, big thanks.
    Response from Lexus Liverpool
    Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and enjoyed a smooth handover of your car. It's great to know that the service was completed on time, and you appreciated the video from our mechanic. We'll pass along your thanks to the team member who washed your car. We look forward to serving you again!
  • Rating 5.0
    Just feel looked after supported, thank you
    Response from Lexus Liverpool
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!

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