Motability Scheme at Lexus Liverpool

4.9
Rating 4.9
(54 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Rimrose Road
Bootle L20 4TX
GB
Phone Number
Call Lexus Liverpool on 0151 934 7666
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Angela Buck
  • Ryan Langley
  • Molly Cresswell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Louis Smith
  • James Whitfield
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lexus Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lexus Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lexus Liverpool on 01519347666 to make an appointment with our Motability Scheme specialist.

Reviews at Lexus Liverpool

  • Rating 5.0
    Excellent, efficient service
    Response from Lexus Liverpool
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 5.0
    Welcomed on arrival and offered a drink! Smooth handover of my car. Serviced within stated times with video sent to me by mechanic as to his findings.
    Whoever washed my car too, big thanks.
    Response from Lexus Liverpool
    Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and enjoyed a smooth handover of your car. It's great to know that the service was completed on time, and you appreciated the video from our mechanic. We'll pass along your thanks to the team member who washed your car. We look forward to serving you again!
  • Rating 5.0
    Just feel looked after supported, thank you
    Response from Lexus Liverpool
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 5.0
    Good surface
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    A lovely environment all the staff are so friendly and so helpful. I would recommend them to anybody that’s looking for a Lexus car
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    excellent
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Super friendly, highly professional. Explained the car thoroughly and ensured we were happy before we left. Would highly recommend. One of the best dealerships we’ve been to.
    Response from Lexus Liverpool
    Thank you for your glowing review! We're thrilled to hear that you found our team to be super friendly and highly professional. Ensuring that you thoroughly understand your new car and leaving our dealership happy is our priority, and we're delighted that we were able to achieve this for you. Your recommendation means a lot to us, and we're honored to be considered one of the best dealerships you've visited. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
  • Rating 5.0
    Very good experience
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Friendly , knowledgeable staff. A very efficient process. Very happy to recommend to people
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Max who helped me with everything was soooo nice
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    I felt listened to and respected. I didn’t feel judged and I felt that my custom was valued which was a refreshing change.
    Response from Lexus Liverpool
    We are delighted to learn about your positive experience. Ensuring that every customer feels listened to, respected, and valued is integral to our service ethos. It's great to know that you felt your needs were acknowledged without judgment, and that your satisfaction was prioritized during your interaction with us. If there's anything else we can do to further enhance your experience or if you have additional feedback, please don't hesitate to reach out. Your support is truly appreciated.
  • Rating 5.0
    Great service, fantastic people
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Molly was so professional and get made us feel so special handing over my new car. Ryan too- they’re both so much more than Sales people - I would strongly recommend considering buying a Lexus so far for ‘ customer service’ can’t praise the eperiance enough.
    Response from Lexus Liverpool
    It's fantastic to hear about your exceptional experience with Molly and Ryan at the Lexus dealership! Their professionalism and dedication to making you feel special during the handover of your new car truly speak volumes about their commitment to excellent service. It's wonderful that they went above and beyond as more than just salespeople, creating a memorable experience for you. If there's anything else we can assist you with or if you have further feedback, please feel free to reach out. Thank you for choosing Lexus and sharing your positive experience!
  • Rating 5.0
    Great service from Angela
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Excellent service first class highly recommend to friends
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Friendly and warming reception from all staff. Car is fabulous, I would recommend this car dealer.
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Excellent and very polite person that nothing
    Was to much trouble
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Richard is fantastic sales man every thing was as smooth as could possibly be
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Fabulous handover experience, it's an event really, extremely impressed ....pity the Competition doesn't do it so well, it's a proper ceremony.
    Sales Executive, Molly Cresswell us a delight, we found the whole experience clear and streamlined.Love our new car too, lots to learn but its Quality X
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Molly Cresswell was brilliant a real asset to Lexus Liverpool. Made the experience pleasant and very pleasurable.. the coffee was decent to 👍🏻👏👏😄😋
    Response from Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!

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