Motability Scheme at Johnsons Lexus Liverpool

4.9
Rating 4.9
(46 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Rimrose Road
Bootle L20 4TX
GB
Phone Number
Call Johnsons Lexus Liverpool on 0151 934 7666
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Angela Buck
  • Ryan Langley
  • Richard Clapham
  • Molly Cresswell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Louis Smith
  • James Whitfield
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons Lexus Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Johnsons Lexus Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons Lexus Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons Lexus Liverpool on 01519347666 to make an appointment with our Motability Scheme specialist.

Reviews at Johnsons Lexus Liverpool

  • Rating 5.0
    Friendly , knowledgeable staff. A very efficient process. Very happy to recommend to people
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Max who helped me with everything was soooo nice
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    I felt listened to and respected. I didn’t feel judged and I felt that my custom was valued which was a refreshing change.
    Response from Johnsons Lexus Liverpool
    We are delighted to learn about your positive experience. Ensuring that every customer feels listened to, respected, and valued is integral to our service ethos. It's great to know that you felt your needs were acknowledged without judgment, and that your satisfaction was prioritized during your interaction with us. If there's anything else we can do to further enhance your experience or if you have additional feedback, please don't hesitate to reach out. Your support is truly appreciated.
  • Rating 5.0
    Great service, fantastic people
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Molly was so professional and get made us feel so special handing over my new car. Ryan too- they’re both so much more than Sales people - I would strongly recommend considering buying a Lexus so far for ‘ customer service’ can’t praise the eperiance enough.
    Response from Johnsons Lexus Liverpool
    It's fantastic to hear about your exceptional experience with Molly and Ryan at the Lexus dealership! Their professionalism and dedication to making you feel special during the handover of your new car truly speak volumes about their commitment to excellent service. It's wonderful that they went above and beyond as more than just salespeople, creating a memorable experience for you. If there's anything else we can assist you with or if you have further feedback, please feel free to reach out. Thank you for choosing Lexus and sharing your positive experience!
  • Rating 5.0
    Great service from Angela
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Excellent service first class highly recommend to friends
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Friendly and warming reception from all staff. Car is fabulous, I would recommend this car dealer.
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Excellent and very polite person that nothing
    Was to much trouble
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Richard is fantastic sales man every thing was as smooth as could possibly be
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Fabulous handover experience, it's an event really, extremely impressed ....pity the Competition doesn't do it so well, it's a proper ceremony.
    Sales Executive, Molly Cresswell us a delight, we found the whole experience clear and streamlined.Love our new car too, lots to learn but its Quality X
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Molly Cresswell was brilliant a real asset to Lexus Liverpool. Made the experience pleasant and very pleasurable.. the coffee was decent to 👍🏻👏👏😄😋
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Fantastic experience Angela was brilliant
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    The showroom was like walking into your favourite aunts house, warm friendly, attentive, and informative. Clarity with all questions, transparency in abundance, Jo on reception was the first to greet me, she was well informed, amazing, then Richard was brilliant. I cannot believe the service I got, I can say with much gratitude they all made me feel like a VIP. I will make sure all my friends and family hear about the fab team at Lexus in Liverpool and Southport. Can I say that when you have been given a diagnosis of dementia everyone treats you like you are invisible 🫥 but not the team at Lexus, they give you time and respect, they go the extra milessssss. And on top of that you get a fabulous car. I can't thank you enough, you made an old woman feel happy again. I won't be going any where else. High thankyou Team Liverpool Ann Sullivan
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Angela Buck went above and beyond I had a lovely experience when ordering then collecting my lexus car xxxx I would recommend her service any time In all my years of purchasing different vehicles I have never had such a pleasant cheerful person to deal with
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Great customer service
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Excellent customer service
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Service was excellent from viewing, choosing,to collecting my vehicle, cannot fault the salesman Ryan!!
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Outstanding customer service mollie and Ryan explained everything about the car I am thrilled with their expertise and helpfulness cannot thank them enough
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!
  • Rating 5.0
    Thankyou to everyone at Lexus Liverpool, great customer service, picked my new car up and I am very happy with it.
    Response from Johnsons Lexus Liverpool
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks!

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