Motability Scheme at Peoples Ford Bootle

4.9
Rating 4.9
(781 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Trinity Park
Orrell Lane
Bootle L20 6PD
GB
Get directions
Phone Number
Call Peoples Ford Bootle on 0151 922 0070
0151 922 0070
0151 922 0070
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Chris Green
  • Roy Pearman
  • Keith Boyle
  • Adrian Stanley
  • Steve Spencer
  • Michael Regan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Pauline Pemberton
  • Jesika Dowd
  • Phillip Lord
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peoples Ford Bootle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peoples Ford Bootle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Peoples Ford Bootle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peoples Ford Bootle on 01519220070 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peoples Ford Bootle

  • Rating 4.0
    From start to finish they where very good
  • Rating 5.0
    5 star experience . Brilliant customer service . Exceptional professionalism . Faultless journey with Fords motability specialist Bootle
    Response from Peoples Ford Bootle
    Good afternoon Donna, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a 5-star experience and that our team at Peoples Ford Bootle provided brilliant customer service and exceptional professionalism. It's wonderful to know that your journey with our Motability specialist was faultless. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Excellent
    Response from Peoples Ford Bootle
    Good morning Daniel,

    We really appreciate you taking the time to provide feedback on your recent experience with our Bootle team. I'm so happy to hear they provided you with such an excellent experience. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    They keep me updated what was happening and also sent me a video
    Response from Peoples Ford Bootle
    Good Evening Leonard, Thank you very much for taking the time to leave a review. We are glad to read that you were kept updated throughout the process from your recent visit to Peoples Bootle.
    If we can be of any further assistance please let us know.

    Thank you
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Roy is absolutely amazing
    Response from Peoples Ford Bootle
    Good Evening Tracy, Thank you very much for taking the time to provide a review. We are so glad to read that you had a first class experience from Roy in our Bootle branch throughout your handover. If we can be of any further assistance please let us know.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Mike was excellent kept me up to date with the car I ordered went through all the controls so I understood them asset to the company
    Response from Peoples Ford Bootle
    Good evening David,

    Thanks for taking the time to provide feedback on your recent experience with Mike. I'm so glad to hear that he took the time to ensure you were familiar with the vehicle and kept you updated from start to finish. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    This is my first time geting a mobility vehicle for my son so I didn’t know what to do as soon as I went it they was very helpful and made things really smooth highly recommended
    Response from Peoples Ford Bootle
    Good evening Reece,

    We really appreciate you taking the time to provide feedback on your recent experience with our Bootle team. I'm delighted to hear that the team were able to assist you in finding a Motability vehicle for your son and that they made the experience run so smoothly. If we can be of any further assistance, please feel free to get in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Friendly efficient and very helpful keep you well informed about your vehicle throughout the day and the video is very welcoming excellent service
    Response from Peoples Ford Bootle
    Good evening Carole,

    We really appreciate you taking the time to provide feedback on your recent experience with our Bootle team. I'm glad to hear that the team were so helpful and efficient. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Mike was great . He couldn’t have been any more helpful and made the whole process so easy and simple . Any questions I had he was there to answer me . 10/10 customers service . Thanks Mike
    Response from Peoples Ford Bootle
    Good evening Samuel,

    Thank you for taking the time to provide feedback on your recent experience with Mike. I'm so happy to hear that he was able to help you out with any questions you have and provided such an excellent service for you. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    I was very happy with the experience he really looked after me well worth 5 stars and more 👍🏻👌
    Response from Peoples Ford Bootle
    Good evening Richard, Thank you for taking the time to provide a review. We are glad to read that you are happy with your experience at Peoples Bootle and that the team really looked after you throughout.
    If we can be of any further assistance please let us know.

    Thank you

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    He was really great , easy process and he was polite and really helpful x
    Response from Peoples Ford Bootle
    Good Evening Jordan, Thank you very much for taking the time to provide a review. We are glad to read that you had a great and easy experience form your recent visit at Peoples Bootle.
    If we can be of any further assistance please let us know.

    Thank you

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    From start to finish I was made to feel comfortable, I was nervous as this is the first time getting a mobility car but was made to feel at ease .
    Response from Peoples Ford Bootle
    Good Afternoon Paula, Thank you for taking the time to provide a review. We are glad to see that you were made to feel comfortable and were put at ease.
    If we can be of any further assistance please let us know.

    Thank you

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 431 5000
  • Rating 5.0
    Roy went above and beyond for me.
    He went through everything with me, kept me updated with delivery and called me when the car was ready to be picked up.
    I wouldn’t go anywhere else for my mobility car now.
    Thank you
    Response from Peoples Ford Bootle
    Good Evening Tyler, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Roy provided you with exceptional service and that you felt well-informed throughout the process. It's wonderful to know that you are happy with your new mobility car and that you wouldn't consider going anywhere else. Your feedback means a lot to us, and we will be sure to pass on your kind words to Roy. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Adrian made the process very easy he was very helpful.
    Response from Peoples Ford Bootle
    Good Afternoon Thomas, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that Adrian made the process easy and was able to assist you effectively. Your feedback is incredibly valuable to us, and we're delighted to know that you had a great experience at Peoples Ford Bootle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    The car is amazing and the way that i was treated by Roy the car sales man was absolutely amazing he is a real nice person
    Response from Peoples Ford Bootle
    Good evening Mark.

    Thank you for taking the time to provide feedback on your recent experience with Roy. I'm delighted to hear that Roy was able to help you out and that you're enjoying your new vehicle. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone:0151 922 0070
  • Rating 5.0
    Knowledge, helpful and understood the scheme and our needs.
    Response from Peoples Ford Bootle
    Good Evening Georgina, Thank you for taking the time to provide a review. We are glad to read that you had a knowledgeable and helpful experience from the motability team throughout your application. If we can be of any further assistance please let us know.

    Thank You
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: - 0151 922 0070
  • Rating 1.0
    Still same lights r on dashboard, urgent oil change soon.
    Response from Peoples Ford Bootle
    Good Afternoon James,

    My name is Heather and I’m part of the team that manages our reviews. I’m really disappointed to read your review, we aim to ensure our customers are provided with the highest standard of customer service and its very disappointing that on this occasion we were not successful. I would really appreciate the opportunity to learn more about your experience to then share with our senior management team. Can you please contact me directly using the below details? I look forward to hearing from you.

    Thank you
    Heather B
    Customer Experience Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Very helpful
    Response from Peoples Ford Bootle
    Good Evening Jean, Thank you for taking the time to provide a review. We are glad to read that you had a very helpful experience throughout your recent visit at Peoples Bootle. If we can be of any further assistance please let us know.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: - 0151 922 0070
  • Rating 5.0
    Excellent 👍
    Response from Peoples Ford Bootle
    Good Evening Sandra. Thank you for taking the time to provide a review. I am really glad to hear you have had an excellent experience with the team at Bootle throughout your recent MOT visit. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you,
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Very helpful
    Response from Peoples Ford Bootle
    Good evening Daniel, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At Peoples Ford Bootle, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Thank you
    Heather B
    Customer Contact Executive
    Tel – 0151 922 0070
    Email – customercare@peoples-group.co.uk

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