Motability Scheme at Peoples Ford Bootle

4.9
Rating 4.9
(831 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Trinity Park
Orrell Lane
Bootle L20 6PD
GB
Get directions
Phone Number
Call Peoples Ford Bootle on 0151 922 0070
0151 922 0070
0151 922 0070
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Chris Green
  • Roy Pearman
  • Keith Boyle
  • Adrian Stanley
  • Steve Spencer
  • Andrew Milligan
  • Aimee Harwood
  • Michael Regan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Pauline Pemberton
  • Jesika Dowd
  • Phillip Lord
  • Leah Oliver
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peoples Ford Bootle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peoples Ford Bootle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Peoples Ford Bootle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peoples Ford Bootle on 01519220070 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peoples Ford Bootle

  • Rating 5.0
    Friendly polite professional manner looked after us very well made up with the car we got
    Response from Peoples Ford Bootle
    Good evening Grace,

    Thank you for taking the time to provide feedback on your recent experience with our Bootle team. I'm delighted to hear that the team were very polite and friendly and of course, that you're so happy with your new car. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Keith was brillaint with us
    Response from Peoples Ford Bootle
    Good Evening Tracey, Thank you very much for taking the time to provide a review. We are so glad to read that Keith was brilliant from your recent experience with Peoples Bootle.
    If we can be of nay further assistance please let us know.

    Thank you
    Amanda
    Customer Contact Executive
    Email: customercare@peoplesomoda.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    great experience very helpful definitely made the right choice with choosing them
    Response from Peoples Ford Bootle
    Good Evening Mylie, Thank you very much for taking the time to provide a review. We are so glad to read that you had a great experience and that the staff were very friendly throughout the process.
    If we can be of any further assistance please let us know.

    Thank you
    Amanda
    Customer Contact Executive
    Email: customercare@peoplesomoda.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Friendly helpful
    In professional manner felt well supported and looked after
    Response from Peoples Ford Bootle
    Good Evening Grace, Thank you very much for taking the time to provide a review. We are so glad to read that the team at Peoples Bootle were friendly, helpful and professional throughout the process.
    If we can be of any further assistance please let us know.

    Thank you
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Tel: 0151 922 0070
  • Rating 5.0
    Excellent customer service very helpful and polite
    Response from Peoples Ford Bootle
    Good Evening Paul, Thank you for taking the time to provide a review. We are so glad to read that you were provided with excellent customer service from your recent visit to Peoples Bootle.
    If we can be of any further assistance please let us know.

    Thank you
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Tel: 0151 922 0070
  • Rating 5.0
    I was helped by Michael in Bootle and I was very impressed by his professionalism and happy demeanour a nice experience all round 😁
    Response from Peoples Ford Bootle
    Hello David M.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Michael provided you with such a professional and pleasant experience at our Bootle location. It's wonderful to know that you were impressed and had a nice experience all around. Your feedback is greatly appreciated and will be shared with Michael and the team. We look forward to welcoming you back in the future!

    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Quick and smoothly
    Response from Peoples Ford Bootle
    Hello David,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with us was quick and smooth. Providing excellent service is our top priority, and it's wonderful to know we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Thank you
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    They where very good I give them five star for looking after me thank y sew much
    Response from Peoples Ford Bootle
    Good Evening Shirley, Thank you very much for taking the time to provide a review. We are so glad to read that you feel that the team at Peoples Bootle were very good and took good car of you.
    If we can be of any further assistance please let us know.

    Thank you

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 336 9000
  • Rating 5.0
    Reliable, collected the car on time and returned it when completed. Super service, polite and professional
    Response from Peoples Ford Bootle
    Good Evening Garry, Thank you very much for taking the time to provide a review. We are so glad to read that the team at Peoples Bootle were reliable, polite and professional throughout your recent experience. If we can be of any further assistance please let us know.

    Thank you

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Excellent
    Response from Peoples Ford Bootle
    Good Evening Paul, Thank you very much for taking the time to provide a review. We are so glad to read that you had an excellent experience at Peoples Bootle from your recent visit.
    If we can be of any further assistance please let us know.

    Thank you
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 1.0
    Unhelpful
    I think all the ‘dialogue ‘ relating to this will be on record
    I was stressed and don’t want more stress going over it again
    Sorry
    Response from Peoples Ford Bootle
    To Lana S,

    My name is Amanda and I’m part of the team that manages our reviews. I’m really disappointed to read your review. We aim to ensure our customers are provided with the highest standard of customer service and its very disappointing that on this occasion we were not successful. I would really appreciate the opportunity to learn more about your experience to then share with our senior management team. Can you please contact us directly using the below details? I look forward to hearing from you.

    Thank you

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Tel: 0151 922 0070
  • Rating 5.0
    Excellent service,much appreciated thankyou. It's just a shame you didn't have any teabags lol .
    Response from Peoples Ford Bootle
    Hello Helen,

    Thank you so much for your wonderful review! We’re thrilled to hear that you appreciated our service. Your feedback is incredibly valuable to us, and it’s always a pleasure to know we’ve met your expectations.

    We apologize for the lack of teabags during your visit. We’ll make sure to have them stocked up for your next visit. If there’s anything else we can do for you, please don’t hesitate to let us know.

    Looking forward to seeing you again soon!

    Thank You
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    The man at Ford was absolutely AMAZING
    such a lovely man very helpful
    5🌟🌟🌟🌟🌟
    Man’s Name was Ray and he’s vey good at his job!!
    Response from Peoples Ford Bootle
    Good Evening Victoria. Thank you very much for taking the time to provide a review. We are glad to read that you had a wonderful and friendly experience from our motability specialist at Bootle throughout your handover! If we can be of any further assistance please let us know.

    Thank You
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Excellent, very helpful and understanding.
    Response from Peoples Ford Bootle
    Good Evening Susan, Thank you very much for taking the time to provide a review. We are glad to read that our motability specialist from Bootle provided you with an excellent experience throughout your application! If we can be of any further assistance please let us know.

    Thank You
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Looked after well and very helpful
    Response from Peoples Ford Bootle
    Good evening Margaret, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you felt well looked after and found our team to be very helpful. Providing excellent service is our top priority, and your feedback is a great encouragement to all of us at Peoples Ford Bootle.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Thank You
    Heather B
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Very easy and super quick
    Response from Peoples Ford Bootle
    Good Evening Ben. Thank you very much for taking the time to provide a review. We are glad to read that you had a super easy and efficient service from start to finish! If we can be of any further assistance please let us know.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Lovely man really helpful.
    Took his time to help me.
    Response from Peoples Ford Bootle
    Good Evening Teresa, Thank you very much for taking the time to provide a review. We are glad to read that our motability specialist from Bootle took his time to help you throughout you application! If we can be of any further assistance please let us know.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Roy was superb . We got 5 star professional service . Nothing was too much for him . He was very knowledgable & we felt super confident having him be our go to . He helped us in every step of the way . Amazing service .
    Response from Peoples Ford Bootle
    Good Evening Donna, Thank you very much for taking the time to provide a review. We are glad to read that Roy gave you a 5 star, informative service throughout your handover! If we can be of any further assistance please let us know.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 3.0
    Mot done.

    Waiting to see if work on door seals work. Door was full of water before.

    Receptionist most unfriendly and poor customer service. She needs training.
    Response from Peoples Ford Bootle
    Dear Elliot,

    Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear about your experience with our receptionist. Providing excellent customer service is important to us, and we will address this issue to ensure better service in the future.
    Regarding the work on your door seals, please let us know if you continue to experience any issues. We are committed to resolving any problems and ensuring your satisfaction.

    Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future, if you wish to tell us more about your experience please feel free to contact us on the below details.

    Thank you
    Heather B
    Customer Contact Executive
    Tel - 0151 922 0070
    Email - customercare@peoples-group.co.uk
  • Rating 5.0
    Roy at Ford in Bootle was really helpful !
    Response from Peoples Ford Bootle
    Good Evening Luca, Thank you very much for taking the time to provide a review. We are glad to read you found Roy to very helpful throughout your application! If we can be of any further assistance please let us know.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070

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