Motability Scheme at Peoples Ford Bootle

4.9
Rating 4.9
(767 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
Trinity Park
Orrell Lane
Bootle L20 6PD
GB
Phone Number
Call Peoples Ford Bootle on 0151 922 0070
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Chris Green
  • Roy Pearman
  • Keith Boyle
  • Adrian Stanley
  • Steve Spencer
  • Michael Regan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability service specialists:

  • Pauline Pemberton
  • Jesika Dowd
  • Phillip Lord
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peoples Ford Bootle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peoples Ford Bootle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Peoples Ford Bootle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peoples Ford Bootle on 01519220070 to make an appointment with our Motability specialist.

Reviews at Peoples Ford Bootle

  • Rating 5.0
    The car is amazing and the way that i was treated by Roy the car sales man was absolutely amazing he is a real nice person
    Response from Peoples Ford Bootle
    Good evening Mark.

    Thank you for taking the time to provide feedback on your recent experience with Roy. I'm delighted to hear that Roy was able to help you out and that you're enjoying your new vehicle. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone:0151 922 0070
  • Rating 5.0
    Knowledge, helpful and understood the scheme and our needs.
    Response from Peoples Ford Bootle
    Good Evening Georgina, Thank you for taking the time to provide a review. We are glad to read that you had a knowledgeable and helpful experience from the motability team throughout your application. If we can be of any further assistance please let us know.

    Thank You
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: - 0151 922 0070
  • Rating 1.0
    Still same lights r on dashboard, urgent oil change soon.
    Response from Peoples Ford Bootle
    Good Afternoon James,

    My name is Heather and I’m part of the team that manages our reviews. I’m really disappointed to read your review, we aim to ensure our customers are provided with the highest standard of customer service and its very disappointing that on this occasion we were not successful. I would really appreciate the opportunity to learn more about your experience to then share with our senior management team. Can you please contact me directly using the below details? I look forward to hearing from you.

    Thank you
    Heather B
    Customer Experience Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Very helpful
    Response from Peoples Ford Bootle
    Good Evening Jean, Thank you for taking the time to provide a review. We are glad to read that you had a very helpful experience throughout your recent visit at Peoples Bootle. If we can be of any further assistance please let us know.

    Thank you
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: - 0151 922 0070
  • Rating 5.0
    Excellent 👍
    Response from Peoples Ford Bootle
    Good Evening Sandra. Thank you for taking the time to provide a review. I am really glad to hear you have had an excellent experience with the team at Bootle throughout your recent MOT visit. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you,
    Belinda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Very helpful
    Response from Peoples Ford Bootle
    Good evening Daniel, Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. At Peoples Ford Bootle, we strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Thank you
    Heather B
    Customer Contact Executive
    Tel – 0151 922 0070
    Email – customercare@peoples-group.co.uk
  • Rating 5.0
    I was happy with the service that Roy gave to me
    Response from Peoples Ford Bootle
    Good afternoon Ann, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you were happy with the service Roy provided. At Peoples Ford Bootle, we strive to ensure every customer has a positive experience, and it’s great to know we hit the mark for you. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Roy and the rest of our team. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Thank you once again for your support and for choosing the Motability Scheme with us.

    Thank you
    Heather B
    Customer Contact Executive
    Tel – 0151 922 0070
    Email – customercare@peoples-group.co.uk
  • Rating 4.0
    Polite. Helpful and quick service
    Response from Peoples Ford Bootle
    Good afternoon Robert, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our service polite, helpful, and quick. Your satisfaction is important to us, and we are pleased to know that we met your expectations. If there is anything more we can do to improve your experience or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future.

    Thank you
    Heather B
    Customer Contact Executive
    Tel – 0151 922 0070
    Email – customercare@peoples-group.co.uk
  • Rating 5.0
    Keith is always polite,friendly and very informative.
    Response from Peoples Ford Bootle
    Good afternoon Raymond, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Keith has provided you with a polite, friendly, and informative experience. At Peoples Ford Bootle, we strive to ensure our customers receive the best service possible, and it's fantastic to know that Keith has met your expectations. Your feedback is greatly appreciated and will be shared with Keith and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for your kind words and support!

    Thank you
    Heather B
    Customer Contact Executive
    Tel – 0151 922 0070
    Email – customercare@peoples-group.co.uk
  • Rating 5.0
    The service was excellent. The whole process was easy and seamless. Everything was explained to me and all my questions about swapping to an electric vehicle were answered.
    Response from Peoples Ford Bootle
    Good afternoon Christina, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service excellent and that the process was easy and seamless for you. It's great to know that all your questions about swapping to an electric vehicle were answered to your satisfaction. At Peoples Ford Bootle, we strive to provide the best experience for our customers, and your kind words are a testament to our team's dedication. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you once again for your review and for choosing the Motability Scheme with us.

    Thank you
    Heather B
    Customer Contact Executive
    Tel – 0151 922 0070
    Email – customercare@peoples-group.co.uk
  • Rating 5.0
    Great as usual.
    Response from Peoples Ford Bootle
    Good Morning Margaret. Thank you for taking the time to provide a review. I am really glad to hear you have had a great experience with our team. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you,

    Kasha
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 01519220070

  • Rating 5.0
    Great service they were here when they said they would pick car up. They dropped car off when we needed it to pick grandchildren up. Great service.
    Response from Peoples Ford Bootle
    Good Afternoon Christina, Thank you for taking the time to provide a review. We are glad to read that you provided with a great service from your recent experncice with Peoples Bootle.
    If we can be of nay further assistance please let us know.

    Thank You
    Amanda
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Keith was great - he was very knowledgeable, worked efficiently and was very patient with me throughout the whole process. When handing over the vehicle he gave me a thorough rundown of the car and all its features, which made me feel at ease driving away. The service Keith and Bootle Ford provided was excellent and I would highly recommend. Thanks Keith!
    Response from Peoples Ford Bootle
    Good Afternoon Levi, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Keith provided you with excellent service and made you feel comfortable with your new vehicle. It's wonderful to know that his knowledge and patience made a positive impact on your experience. We truly appreciate your recommendation and are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you
    Heather B
    Customer Contact Executive
    Tel - 0151 922 0070
    Email - customercare@peoples-ford.co.uk
  • Rating 5.0
    He was amazing very professional
    Response from Peoples Ford Bootle
    Good afternoon Deborah,

    Thanks for taking the time to provide feedback on your recent experience with our Bootle team. I'm delighted to hear that the sales executive that you dealt with was very professional and provided an experience worthy of a 5 star review! If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you.

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Roy was most helpful gave us good advice always most polite a pleasure to meet him
    Response from Peoples Ford Bootle
    Good Evening Kathleen, Thank you for taking the time to provide a review. We are glad to read that Roy was very helpful and provided good advice throughout the process.
    If we can be of any further assistance please let us know.

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 556 0828
  • Rating 4.0
    The ford motability dealer was very helpful. I’m opting for an electric vehicle this time and he was very thorough with his help and expertise
    Response from Peoples Ford Bootle
    Good Evening Janet, Thank you for taking the time to provide a review. We are glad to read that the team at Peoples Bootle were very helpful throughout the process.
    If we can of any further assistance please let us know.

    Amanda
    Customer Contact Executive
    Email: customercare@peoples-group.co.uk
    Telephone: 0151 556 0828
  • Rating 5.0
    Excellent
    The salesman was very knowledgeable and could answer all my questions.
    Response from Peoples Ford Bootle
    Good evening Maria,

    Thanks for taking the time to provide feedback on your recent experience with our Bootle team. I'm so happy to hear that the sales executive was able to answer any questions and provided an excellent service for you. If we can be of any further assistance, please feel free to get back in touch.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Excellent Service
    Response from Peoples Ford Bootle
    Good evening Edward,

    I'm so glad to hear that your recent experience with our Bootle team was worthy of a 5* review and that everything went well with your handover. If we can be of any further assistance, please feel free to get back in touch with us.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Excellent
    Response from Peoples Ford Bootle
    Good evening Edward,

    We really appreciate you taking the time to provide feedback on your recent experience with our Bootle team. I'm so glad to hear that the team provided you with an excellent service. If we can be of any further assistance, please feel free to get back in touch.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070
  • Rating 5.0
    Explained everything to me
    Response from Peoples Ford Bootle
    Good evening Margaret,

    Thank you so much for taking the time to provide feedback on your recent experience with our Bootle team. I'm so glad that your sales executive took the time to fully explain everything to you. If we can be of any further assistance, please feel free to get back in touch.

    Thank you

    Heather M
    Customer Contact Executive
    Email: customercare@peoples-ford.co.uk
    Telephone: 0151 922 0070

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