Motability Scheme at Group 1 Lexus Liverpool
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
72 Rimrose Road
Bootle
Liverpool L20 4TX
GB
Phone Number
Call Group 1 Lexus Liverpool on 0151 404 9930
0151 404 9930
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Angela Buck
- Molly Cresswell
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Louis Smith
- James Whitfield
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Lexus Liverpool
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Group 1 Lexus Liverpool
Our trained Motability specialists are here to support you throughout the duration of your lease.
Group 1 Lexus Liverpool can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Group 1 Lexus Liverpool on 01514049930 to make an appointment with our Motability specialist.
Reviews at Group 1 Lexus Liverpool
- Rating 5.0Nov 27, 2025Excellent customer service and made you feel so welcome and nothing was too much trouble. Would highly recommend Lexus Liverpool.
- Rating 5.0Sep 29, 2025Amazing car and customer serviceResponse from Group 1 Lexus LiverpoolSep 30, 2025Hello Robert,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with both our car and customer service at Group 1 Lexus Liverpool. Our team is dedicated to providing the best service possible, and it’s always rewarding to know that our efforts are appreciated.
If there’s anything more we can do for you or if you have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Lexus Liverpool - Rating 5.0Sep 16, 2025Andrew was great very helpful helped me made sure vechile was suttible for meResponse from Group 1 Lexus LiverpoolSep 17, 2025Dear Sharon,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Andrew was able to assist you effectively and ensure that your vehicle was suitable for your needs. Providing excellent service and support is our top priority, and it's always rewarding to know when we've achieved that.
Your feedback is greatly appreciated and will be shared with Andrew and the rest of our team. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Group 1 Lexus Liverpool.
Best regards,
Group 1 Lexus Liverpool Team - Rating 5.0Sep 2, 2025Excellent experience and wonderful customer service.
One happy customer. 😊Response from Group 1 Lexus LiverpoolSep 2, 2025Hello Colin R.,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent experience and received wonderful customer service at Group 1 Lexus Liverpool. Your satisfaction is our top priority, and it's fantastic to know that we could make you a happy customer.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Lexus Liverpool - Rating 5.0Sep 1, 2025Brilliant did the service in under two hours we had a courtesy car, so just went for a coffee, all done when we returned.Response from Group 1 Lexus LiverpoolSep 2, 2025Dear Gaynor,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our service at Group 1 Lexus Liverpool. It's great to know that the courtesy car allowed you to enjoy a coffee break while we took care of everything. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future!
Best regards,
The Motability Scheme Team at Group 1 Lexus Liverpool - Rating 5.0Aug 22, 2025Great staff well looked after very niceResponse from Group 1 Lexus LiverpoolAug 27, 2025Hello Anthony,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our staff and felt well looked after. Providing excellent service is our top priority, and it's always rewarding to know that we're meeting our customers' expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Group 1 Lexus Liverpool.
Best regards,
The Motability Scheme Team - Rating 4.0Aug 19, 2025Helpful and friendly staff, make you feel welcome.Response from Group 1 Lexus LiverpoolAug 21, 2025Hello Rhonda,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff helpful and friendly, and that you felt welcome during your visit. Your positive comments are greatly appreciated and will be shared with our team to encourage them to continue providing excellent service.
If there's anything more we can do to improve your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back to Group 1 Lexus Liverpool in the future.
Best regards,
Group 1 Lexus Liverpool - Rating 5.0Jul 29, 2025Excellent and very helpfulResponse from Group 1 Lexus LiverpoolJul 31, 2025Hello Robert,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and very helpful. At Group 1 Lexus Liverpool, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Lexus Liverpool - Rating 5.0Jul 7, 2025Excellent customer service. I could not find fault. The dealership went above and beyond all expectations. I totally recommend them.Response from Group 1 Lexus LiverpoolJul 7, 2025Dear Celia,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience at Group 1 Lexus Liverpool. Our team strives to go above and beyond for our customers, and it is incredibly rewarding to know that we met your expectations. Your recommendation means a lot to us, and we are grateful for your support. If there is anything else we can assist you with in the future, please do not hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Lexus Liverpool - Rating 5.0Jul 4, 2025Fab as always, friendly, kept us informed, fast service thank you Liverpool Lexus X🤩Response from Group 1 Lexus LiverpoolJul 4, 2025Hello Sean,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fab experience with us at Group 1 Lexus Liverpool. It's great to know that our team kept you informed and provided fast, friendly service. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Best regards,
The Group 1 Lexus Liverpool Team - Rating 5.0May 23, 2025Staff were really attentive and professional,they were brilliantResponse from Group 1 Lexus LiverpoolMay 28, 2025Dear Gerard C.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our staff attentive and professional during your visit to Group 1 Lexus Liverpool. Your kind words and perfect rating are truly appreciated and will be shared with our team. We strive to provide the best service possible, and it's rewarding to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Lexus Liverpool - Rating 5.0May 9, 2025Excellent serviceResponse from Group 1 Lexus LiverpoolMay 13, 2025Hello Paul,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Group 1 Lexus Liverpool. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Lexus Liverpool - Rating 5.0May 8, 2025Great customer experience, hire car and car return after service was well managed. James on the service desk at Liverpool was excellent.Response from Group 1 Lexus LiverpoolMay 13, 2025Hello Barry,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great customer experience and that the hire car and car return process met your expectations. It's wonderful to know that James at the service desk made a significant impact on your visit. We will be sure to pass along your kind words to him and the rest of our team.
Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything more we can do for you in the future, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme at Group 1 Lexus Liverpool. We look forward to serving you again.
Best regards,
Emma
Group 1 Lexus Liverpool - Rating 5.0Apr 29, 2025Excellent process from start to completion. Friendly staff very helpful.Response from Group 1 Lexus LiverpoolMay 14, 2025Hello Paul,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process excellent from start to finish and that our staff was friendly and helpful. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Lexus Liverpool.
Best regards,
The Motability Scheme Team - Rating 5.0Apr 14, 2025Excellent customer service and support, Molly certainly excelled with her knowledge on the car model that I had shown interest in, I found her most efficient at her job.Response from Group 1 Lexus LiverpoolMay 28, 2025Hello Colin,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you received excellent customer service and support. Molly will be delighted to know that her knowledge and efficiency made a significant impact during your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the highest level of service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 Lexus Liverpool.
Best regards,
Emma
Group 1 Lexus Liverpool Team - Rating 5.0Apr 2, 2025Richard and everyone who I dealt with at Lexus who I dealt with were excellent from going in to look for a car to picking up the car they went the extra mileResponse from Group 1 Lexus LiverpoolJun 11, 2025Hello Kevin,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Richard and the rest of our team at Lexus Liverpool were able to provide you with an excellent experience from start to finish. Going the extra mile for our customers is something we strive for, and it's fantastic to know that we met your expectations.
Your kind words and perfect rating mean a lot to us, and we are delighted to have been a part of your car-buying journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing the Motability Scheme at Group 1 Lexus Liverpool. We hope you enjoy your new car!
Best regards,
Emma
Group 1 Lexus Liverpool - Rating 5.0Mar 31, 2025Molly was very friendly and welcoming, On the day my dad couldn’t do the test drive so Molly took us, Molly explained about what the car can do and all the features the car has. We returned to the showroom and Molly went through the motorbility side explaining everything clearly as this was our first motorbility car. We would highly recommend Lexus Liverpool and we are very grateful to Molly for all her help and patience. Super friendly showroom that also welcomes dogs too.Response from Group 1 Lexus LiverpoolJun 23, 2025Dear Anya,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience at Group 1 Lexus Liverpool. It's fantastic to know that Molly was able to assist you and your dad so effectively, making your first Motability car experience smooth and informative. We are proud to have her as part of our team, and your kind words will surely make her day.
We strive to create a welcoming environment for all our customers, and we're delighted that you felt at home in our showroom. It's great to hear that even your furry friends felt welcome!
Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your feedback.
Best regards,
Emma
Group 1 Lexus Liverpool Team - Rating 5.0Mar 20, 2025Excellent. The team was very patient also
as my application went for extra time to sort out an existing issue with Motability. ThanksResponse from Group 1 Lexus LiverpoolJul 8, 2025Dear Vijiththan,
Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had an excellent experience with our team at Group 1 Lexus Liverpool. Our goal is to provide patient and attentive service, especially when it comes to resolving any issues that may arise. We are glad we could assist you with your Motability application. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Group 1 Lexus Liverpool Team
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with our customer service team at Group 1 Lexus Liverpool. Making our customers feel welcome and ensuring their needs are met is our top priority, and it's rewarding to know we succeeded in doing so for you.
Your recommendation means a lot to us, and we are grateful for your kind words. If there is anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Group 1 Lexus Liverpool Team