Motability Scheme at Group 1 Lexus Liverpool

Motability Scheme at Group 1 Lexus Liverpool

5.0
Rating 5.0
(7 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
72 Rimrose Road
Bootle
Liverpool L20 4TX
GB
Phone Number
Call Group 1 Lexus Liverpool on 0151 922 9777
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Angela Buck
  • Ryan Langley
  • Richard Clapham
  • Molly Cresswell
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday09:00 - 12:30
SundayClosed

Motability service specialists:

  • Louis Smith
  • James Whitfield
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Lexus Liverpool

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Lexus Liverpool

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Lexus Liverpool can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Lexus Liverpool on 01519229777 to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Lexus Liverpool

  • Rating 5.0
    Excellent service
    Response from Group 1 Lexus Liverpool
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Group 1 Lexus Liverpool. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Lexus Liverpool
  • Rating 5.0
    Great customer experience, hire car and car return after service was well managed. James on the service desk at Liverpool was excellent.
    Response from Group 1 Lexus Liverpool
    Hello Barry,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great customer experience and that the hire car and car return process met your expectations. It's wonderful to know that James at the service desk made a significant impact on your visit. We will be sure to pass along your kind words to him and the rest of our team.

    Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Group 1 Lexus Liverpool. We look forward to serving you again.

    Best regards,

    Emma
    Group 1 Lexus Liverpool
  • Rating 5.0
    Excellent process from start to completion. Friendly staff very helpful.
    Response from Group 1 Lexus Liverpool
    Hello Paul,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process excellent from start to finish and that our staff was friendly and helpful. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Lexus Liverpool.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent customer service and support, Molly certainly excelled with her knowledge on the car model that I had shown interest in, I found her most efficient at her job.
  • Rating 5.0
    Richard and everyone who I dealt with at Lexus who I dealt with were excellent from going in to look for a car to picking up the car they went the extra mile
  • Rating 5.0
    Molly was very friendly and welcoming, On the day my dad couldn’t do the test drive so Molly took us, Molly explained about what the car can do and all the features the car has. We returned to the showroom and Molly went through the motorbility side explaining everything clearly as this was our first motorbility car. We would highly recommend Lexus Liverpool and we are very grateful to Molly for all her help and patience. Super friendly showroom that also welcomes dogs too.
  • Rating 5.0
    Excellent. The team was very patient also
    as my application went for extra time to sort out an existing issue with Motability. Thanks

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