Motability Scheme at Evans Halshaw Ford Burnley

4.7
Rating 4.7
(16 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Evans Halshaw Ford Burnley

Here at Evans Halshaw Ford Burnley, our trained Motability Scheme specialists are here to offer expert advice and support to help you choose the right car to suit the needs of you and your family.

We aim to offer a personalised experience for every customer, listening to the needs and requirements you have to assist in the application of your new car. Our trained Motability specialists will be on hand to talk you through each car on the scheme, offer a test drive, or home visits if required. We'll be in touch throughout every stage of your application, ensuring peace of mind and comfort. Contact Evans Halshaw Ford Burnley on 01282425991 to make an appointment with our Motability specialist.

Contact information

Address
Queens Park Garage
Eastern Avenue
Burnley BB10 2AP
GB
Phone Number
Call Evans Halshaw Ford Burnley on 01282 425991
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Katie Chadwick
  • Katie Holt-Fox
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Cliff Arnold
  • Ian Marshall
  • Phillip Cook
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Evans Halshaw Ford Burnley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Ford Burnley

  • Rating 5.0
    Fantastic service, really helpful, thank you, would definitely recommend.
    Response from Evans Halshaw Ford Burnley
    Hi Harleigh,

    It is wonderful to receive such a positive review!

    All the best!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very friendly and helpful staff
    Response from Evans Halshaw Ford Burnley
    Hi Connor,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Evans Halshaw Customer Services
  • Rating 5.0
    No problems at all good service
    Response from Evans Halshaw Ford Burnley
    Hi Laura,

    At Evans Halshaw we sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Collect and delivery 5 star
    Response from Evans Halshaw Ford Burnley
    Hi Patrick,

    At Evans Halshaw we sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent customer service. Katie Chadwick is especially helpful and friendly. This dealership was recommended to us by our daughter. We would recommend Evans Halshaw Burnley to anyone looking for a new car.
    Response from Evans Halshaw Ford Burnley
    Hi Graham,

    We are happy to see that your recent visit to Evans Halshaw was a positive one!

    The dealership is always available for any assistance that you may need.

    Thank you for taking the time to leave us your rating!
    Evans Halshaw Customer Services
  • Rating 5.0
    Fabulous service couldn’t fault it, was kept well informed and my car was ready sooner than expected and Thankyou to Phil for sorting me a courtesy car.
    Response from Evans Halshaw Ford Burnley
    Hi Ruby,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Katie Chadwick was amazing from start to finish. She kept me updated on my car delivery progress and showed me the ins and outs of the cars functions. Extremely friendly and professional.
    Response from Evans Halshaw Ford Burnley
    Hi Victoria,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service. Katie was extremely helpful and friendly.
    Response from Evans Halshaw Ford Burnley
    Hello Graham,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services
  • Rating 5.0
    Great service and help received very happy with car 10/10
    Response from Evans Halshaw Ford Burnley
    Hello Stephen,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Evans Halshaw Customer Services
  • Rating 5.0
    Brilliant customer service best person I have ever dealt with 100 per cent impressed
    Response from Evans Halshaw Ford Burnley
    Hi Anthony,

    It is wonderful to receive such a positive review!

    All the best!
    Evans Halshaw Customer Services
  • Rating 5.0
    I had made steps to go with another car brand but remained with Ford in a large way due to customer mobility service
    Response from Evans Halshaw Ford Burnley
    Hi Patick,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Fantastic customer service,Katie kept in touch through all delays.
    Response from Evans Halshaw Ford Burnley
    Hi Jennifer,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 1.0
    Women at the front desk was rude and had an attitude from the get go.
    Response from Evans Halshaw Ford Burnley
    Hi Kane,

    Thank you for taking the time to review.

    Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Katie at Burnley is very good
    Response from Evans Halshaw Ford Burnley
    Hi Olivia,

    Thank you for taking the time to review us.

    You have really made our day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great customer service
    Response from Evans Halshaw Ford Burnley
    Hi Lynda,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    The lady who dealt with me was absolutely fantastic and she explained everything in great detail so I understand and is keeping me up to date I would recommend the company to family and friends
    Response from Evans Halshaw Ford Burnley
    Hello Jayne,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services
Displaying reviews 1 - 3 out of the 16 most recent
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