Motability Scheme at Lookers Volkswagen Carlisle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Auchinleck Drive
Rosehill Industrial Estate
Carlisle CA1 2UR
GB
Phone Number
Call Lookers Volkswagen Carlisle on 01228 517400
01228 517400
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 15:00 |
Motability Scheme specialists:
- Kirsty Norwood
- Jamie Madine
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Frank Rankin
- Tom Willis
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Carlisle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Carlisle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Carlisle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Carlisle on 03446593032 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Carlisle
- Rating 5.0Sep 23, 2025Good knowledgeable staff.
- Rating 5.0Sep 19, 2025Absolutely 💯 % Brilliant, supportive and kept me fully informed throughout the whole process.Response from Lookers Volkswagen CarlisleSep 19, 2025Hello Peter O.,
Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found our service to be brilliant and supportive. Keeping our customers fully informed throughout the process is something we strive for, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Lookers Volkswagen Carlisle Team - Rating 5.0Aug 20, 2025ExcellentResponse from Lookers Volkswagen CarlisleAug 20, 2025Dear Lesley B.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Lookers Volkswagen Carlisle. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Volkswagen Carlisle Team - Rating 1.0Jan 27, 2025Disgusting experience!!
Getting charged for a courtacy car!
No oil put in engine or screen wash.... Poor poor valet..Response from Lookers Volkswagen CarlisleJan 27, 2025thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership - Rating 5.0Jan 27, 202510/10Response from Lookers Volkswagen CarlisleJan 27, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 15, 2025Okay 👍Response from Lookers Volkswagen CarlisleJan 15, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Dec 16, 2024Great service very helpfulResponse from Lookers Volkswagen CarlisleDec 16, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 1, 2024Friendly and helpful hand-over. Kirsty was great, very professional and she had everything ready for me.Response from Lookers Volkswagen CarlisleOct 1, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Kirsty receives the recognition she deserves. Many thanks
- Rating 5.0Sep 25, 2024Excellent Kirsty was brilliant and would recommend anyone going to Lookers VW.Response from Lookers Volkswagen CarlisleSep 26, 2024Hello
Thank you for taking the time to leave us a 5-star review. We hope you have a great day!
Thank you
Ashleigh - Rating 5.0Sep 17, 2024Excellent Kirsty was first classResponse from Lookers Volkswagen CarlisleSep 17, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Kirsty receives the recognition she deserves. Many thanks
- Rating 5.0Aug 13, 2024Sam was absolutely a star,explained everything to us. Made the decision easy for us to pick the car we needed. Would highly recommend them.Response from Lookers Volkswagen CarlisleAug 13, 2024Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Sam receives the recognition he deserves. Many thanks
- Rating 5.0Jul 30, 2024Seamless.... & Professional..Response from Lookers Volkswagen CarlisleJul 31, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 3.0Jul 9, 2024Not greatResponse from Lookers Volkswagen CarlisleJul 10, 2024Hi Peter,
Thank you for taking the time to rate the experience you have had with Lookers. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.
Kind regards. - Rating 5.0Jun 12, 2024Joe was attentive informative and supplied the information requested when asked in a clear informative mannerResponse from Lookers Volkswagen CarlisleJun 12, 2024Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards
- Rating 5.0May 22, 2024Easy process from ordering to collection of my new vehicle
- Rating 5.0Apr 30, 2024Micheal Lock dealt with all my needs and made everything simple and straightforward for me I would highly recommend him to others.Response from Lookers Volkswagen CarlisleMay 1, 2024Thank you for the great review and the feedback on Michael, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 23, 2024Micheal Loch who dealt with me and my order was exceptional and professional a pleasure to hear everything I needed to know outstanding!..Response from Lookers Volkswagen CarlisleFeb 26, 2024Thank you for the great review and the feedback on Michael, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 23, 2024They were very polite an were very good wintering me pick my car would highley recommendResponse from Lookers Volkswagen CarlisleFeb 26, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 12, 2024Real helpful and took there time out to see us as the point never when through but still helped usResponse from Lookers Volkswagen CarlisleFeb 13, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Feb 10, 2024Great serviceResponse from Lookers Volkswagen CarlisleFeb 12, 2024Thank you for your kind words - we're glad to have been of service!
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our staff knowledgeable and that you had a great experience at Lookers Volkswagen Carlisle. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Lookers Volkswagen Carlisle Team