Motability Scheme at Lookers Renault Carlisle
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Auchinlek Drive
Rosehill Industrial Estate
Carlisle CA1 2UR
GB
Phone Number
Call Lookers Renault Carlisle on 01228 517500
01228 517500
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 15:00 |
Motability Scheme specialists:
- Hugo Mendonca
- Jacob Earle
- Matthew Wright
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Ashlee Hammell
- Julie Allan
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Renault Carlisle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Renault Carlisle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Renault Carlisle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Renault Carlisle on 01228403377 to make an appointment with our Motability specialist.
Reviews at Lookers Renault Carlisle
- Rating 5.0Oct 31, 2025Efficiently dealt with no problems at all.
- Rating 5.0Oct 27, 2025Very pleasant cheerful staff. A very pleasant experience. Car serviced within time given to me. Would highly recommend.
- Rating 5.0Oct 16, 2025Jakob was very helpful
And informative, about the two cars I was interested in. His assistance helped me to decide which car best suited my needs.Response from Lookers Renault CarlisleOct 17, 2025Dear Barbara B.,
Thank you so much for taking the time to share your positive experience with us at Lookers Renault Carlisle. We are thrilled to hear that Jake was able to assist you effectively and provide the information you needed to make the best decision for your mobility needs. Your kind words and perfect rating are greatly appreciated and will be shared with Jake and the rest of our team. We are committed to providing excellent service and are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Warm regards,
The Lookers Renault Carlisle Team - Rating 5.0Sep 30, 2025Everything went according to plan. Staff were polite and helpful.Response from Lookers Renault CarlisleOct 1, 2025Dear Pauline B.,
Thank you so much for taking the time to share your positive experience with us at Lookers Renault Carlisle. We are thrilled to hear that everything went according to plan and that our staff were polite and helpful during your visit. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
We strive to provide the best service possible, and your kind words are a great encouragement to our team. If there is anything else we can do for you, please don't hesitate to reach out.
Thank you once again for your review and for choosing the Motability Scheme at Lookers Renault Carlisle.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Sep 1, 2025Lookers Carlisle
Always great staff always friendly
Really nice when there’s no issue of you getting in and out of the building everything is on one level
Just makes it so much easierResponse from Lookers Renault CarlisleSep 2, 2025Hello Andi F.,
Thank you so much for taking the time to leave such a positive review for Lookers Renault Carlisle. We're thrilled to hear that you find our staff friendly and that our accessible facilities make your visits easier. It's wonderful to know that our efforts to provide a seamless experience are appreciated. If there's anything more we can do to assist you, please don't hesitate to reach out. We look forward to welcoming you back soon!
Best regards,
The Lookers Renault Carlisle Team - Rating 5.0Aug 4, 2025Excellent service paul the member of staff who dealt with us was very helpful with everythingResponse from Lookers Renault CarlisleAug 4, 2025Dear Linda,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service from Paul and that he was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.
At Lookers Renault Carlisle, we strive to provide the best possible experience for our customers, and it’s rewarding to hear that we succeeded in doing so for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Caitlin
Lookers Renault Carlisle Team - Rating 5.0Jul 18, 2025Great service very helpfulResponse from Lookers Renault CarlisleJul 18, 2025Hello Linda,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received great service and found our team to be very helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Renault Carlisle.
Best regards,
The Motability Scheme Team at Lookers Renault Carlisle - Rating 5.0Jul 5, 2025Great service speedily carried out on time completed with a valet
As good as it getsResponse from Lookers Renault CarlisleJul 7, 2025Hello John T.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the speed and quality of our service, as well as the valet. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering top-notch service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Renault Carlisle.
Best regards,
The Motability Scheme Team at Lookers Renault Carlisle - Rating 5.0May 7, 2025Hugo was very welcoming and friendly. He made the whole process very straightforward.Response from Lookers Renault CarlisleMay 8, 2025Hello Carl S.,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Hugo made your experience with us welcoming and straightforward. Providing excellent service is our top priority, and it's wonderful to know that Hugo delivered on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Renault Carlisle.
Best regards,
The Motability Scheme Team - Rating 5.0May 3, 2025Hugo at Lookers Carlisle was brilliant, so helpful and professional, the process was smooth and simple.Response from Lookers Renault CarlisleMay 6, 2025Hello Mark S.,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Hugo provided you with such helpful and professional service, making the process smooth and simple. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Hugo and the team.
We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 28, 2025All done and sorted in 2 hrs.
Very polite and professional.Response from Lookers Renault CarlisleApr 28, 2025Hello Rita,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us was both efficient and professional. Our team at Lookers Renault Carlisle always strives to provide the best service possible, and it's great to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Lookers Renault Carlisle - Rating 5.0Apr 14, 2025Outstanding professional and polite service with great knowledge of the vehicles and the scheme. The whole process was excellent and I highly recommend this dealership.Response from Lookers Renault CarlisleApr 14, 2025Hello Nigel,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service outstanding and our team professional and polite. It's great to know that our knowledge of the Motability Scheme met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Lookers Renault Carlisle Team - Rating 5.0Apr 11, 2025Superb from first call to Handover with Matthew Highly recommended very quick easy transaction 5 Stars all day ,,,,Response from Lookers Renault CarlisleApr 12, 2025Hello Mark H.,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us from the first call to the handover. It's fantastic to know that you found the transaction quick and easy. Your recommendation and 5-star rating mean a lot to us, and we're grateful for your support. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Lookers Renault Carlisle - Rating 5.0Mar 20, 2025Excellent service and teamResponse from Lookers Renault CarlisleMar 21, 2025Hi Vanesa, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
Your support to Lookers is much appreciated.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Feb 24, 2025Staff was polite and very helpful explained everything thoroughlyResponse from Lookers Renault CarlisleFeb 24, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Feb 20, 2025Fantastic service all round. Thank you.Response from Lookers Renault CarlisleFeb 20, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jan 9, 2025Harry was absolutely lovely, kept me in the loop, got new vehicle sorted ASAP.Response from Lookers Renault CarlisleJan 9, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 4, 2024Brilliant as always. Very professional.Response from Lookers Renault CarlisleDec 5, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 3, 2024Extremely friendly experienceResponse from Lookers Renault CarlisleDec 3, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 26, 2024Excellent serviceResponse from Lookers Renault CarlisleNov 26, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a pleasant experience with our cheerful staff and that your car service was completed within the promised time. Your recommendation means a lot to us, and we are delighted to know that we could meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Renault Carlisle Team