Motability Scheme at Lookers Renault Carlisle

4.8
Rating 4.8
(70 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Auchinlek Drive
Rosehill Industrial Estate
Carlisle CA1 2UR
GB
Get directions
Phone Number
Call Lookers Renault Carlisle on 01228 517500
01228 517500
01228 517500
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Hugo Mendonca
  • Jacob Earle
  • Matthew Wright
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Ashlee Hammell
  • Julie Allan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Renault Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Renault Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Renault Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Renault Carlisle on 01228403377 to make an appointment with our Motability specialist.

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Reviews at Lookers Renault Carlisle

  • Rating 5.0
    Excellent service paul the member of staff who dealt with us was very helpful with everything
    Response from Lookers Renault Carlisle
    Dear Linda,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service from Paul and that he was able to assist you effectively. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    At Lookers Renault Carlisle, we strive to provide the best possible experience for our customers, and it’s rewarding to hear that we succeeded in doing so for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Caitlin
    Lookers Renault Carlisle Team
  • Rating 5.0
    Great service very helpful
    Response from Lookers Renault Carlisle
    Hello Linda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received great service and found our team to be very helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Renault Carlisle.

    Best regards,
    The Motability Scheme Team at Lookers Renault Carlisle
  • Rating 5.0
    Great service speedily carried out on time completed with a valet
    As good as it gets
    Response from Lookers Renault Carlisle
    Hello John T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the speed and quality of our service, as well as the valet. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering top-notch service. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at Lookers Renault Carlisle.

    Best regards,
    The Motability Scheme Team at Lookers Renault Carlisle
  • Rating 5.0
    Hugo was very welcoming and friendly. He made the whole process very straightforward.
    Response from Lookers Renault Carlisle
    Hello Carl S.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Hugo made your experience with us welcoming and straightforward. Providing excellent service is our top priority, and it's wonderful to know that Hugo delivered on that promise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Renault Carlisle.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Hugo at Lookers Carlisle was brilliant, so helpful and professional, the process was smooth and simple.
    Response from Lookers Renault Carlisle
    Hello Mark S.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Hugo provided you with such helpful and professional service, making the process smooth and simple. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Hugo and the team.

    We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Kind regards
    Lookers Customer Service & Resolution Team

  • Rating 5.0
    All done and sorted in 2 hrs.
    Very polite and professional.
    Response from Lookers Renault Carlisle
    Hello Rita,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us was both efficient and professional. Our team at Lookers Renault Carlisle always strives to provide the best service possible, and it's great to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Renault Carlisle
  • Rating 5.0
    Outstanding professional and polite service with great knowledge of the vehicles and the scheme. The whole process was excellent and I highly recommend this dealership.
    Response from Lookers Renault Carlisle
    Hello Nigel,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service outstanding and our team professional and polite. It's great to know that our knowledge of the Motability Scheme met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Lookers Renault Carlisle Team
  • Rating 5.0
    Superb from first call to Handover with Matthew Highly recommended very quick easy transaction 5 Stars all day ,,,,
    Response from Lookers Renault Carlisle
    Hello Mark H.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us from the first call to the handover. It's fantastic to know that you found the transaction quick and easy. Your recommendation and 5-star rating mean a lot to us, and we're grateful for your support. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lookers Renault Carlisle
  • Rating 5.0
    Excellent service and team
    Response from Lookers Renault Carlisle
    Hi Vanesa, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
    Your support to Lookers is much appreciated.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Staff was polite and very helpful explained everything thoroughly
    Response from Lookers Renault Carlisle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Fantastic service all round. Thank you.
    Response from Lookers Renault Carlisle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Harry was absolutely lovely, kept me in the loop, got new vehicle sorted ASAP.
    Response from Lookers Renault Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant as always. Very professional.
    Response from Lookers Renault Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Extremely friendly experience
    Response from Lookers Renault Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service
    Response from Lookers Renault Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff very competent and friendly Answered queries and explained process Gave a chance to drive the car to see height of driving position Have us contact card Brilliant Cant wait until get the car on Monday.
    Response from Lookers Renault Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Nissan kept me up to date on the progress through the service via a video which I thought was great. All the staff were very polite and helpful and I couldn’t recommend them enough.
    Response from Lookers Renault Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great
    Response from Lookers Renault Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great service
    Response from Lookers Renault Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    What a wonderful experience
    Harry made it so easy ( Morbility sales person )
    The staff at Lookers Carlisle could not have been nicer,, every single time we visit they are so helpful and pleasant..
    Wonderful service.
    Response from Lookers Renault Carlisle
    Thank you for the great review and the feedback on Harry, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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