Motability Scheme at Lookers Nissan Carlisle

4.9
Rating 4.9
(181 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00

Contact information

Address
Auchinlek Drive
Rosehill Industrial Estate
Carlisle CA1 2UR
GB
Phone Number
Call Lookers Nissan Carlisle on 01228 517500
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 15:00

Motability Scheme specialists:

  • Hugo Mendonca
  • Jacob Earle
  • Matthew Wright
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ashlee Hammell
  • Julie Allan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Nissan Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Nissan Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Nissan Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Nissan Carlisle on 01228403377 to make an appointment with our Motability specialist.

Reviews at Lookers Nissan Carlisle

  • Rating 5.0
    Excellent service from Matthew.

    Took time to explain everything that I was unsure about,or needed to know so I would be confident and happy.

    First time having an Automatic but Matthew put me at ease said it was so easy, and he was right.

    Full 5 star for Matthew and team.

    Many thanks.

    Response from Lookers Nissan Carlisle
    Hello Michelle,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from Matthew. At Lookers Nissan Carlisle, we strive to provide the best experience for our customers, and it's always rewarding to know when we've succeeded.

    Your feedback is greatly appreciated and will be shared with Matthew and the team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Lookers Nissan Carlisle.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Really nice and helpful. Process was super smooth. Can’t fault my experience at all
    Response from Lookers Nissan Carlisle
    Hello Kristen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a smooth and positive experience with us at Lookers Nissan Carlisle. Our team strives to provide the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Really good and helpful. Explained how it all worked and talked me through everything they were doing for application process. I had my own car so they were able to value it there and then. Really smooth and easy process.
    Response from Lookers Nissan Carlisle
    Hi Kristen,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found the application process smooth and easy, and that our team was able to assist you effectively. It's great to know that you felt well-informed throughout the process and that we could provide a convenient valuation for your car. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Lookers Carlisle is great very helpful and friendly recommend highly
    Response from Lookers Nissan Carlisle
    Hello Graham S.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our team at Lookers Nissan Carlisle to be helpful and friendly. Your recommendation means a lot to us, and we're delighted to know that you had a great experience. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Very helpful with good knowledge of car in question
    Response from Lookers Nissan Carlisle
    Hello Graham S.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team helpful and knowledgeable about the car you were interested in. At Lookers Nissan Carlisle, we strive to provide the best service possible, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Very friendly
    Good service
    Response from Lookers Nissan Carlisle
    Hello Neil,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service friendly and satisfactory. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Carlisle.

    Best regards,
    The Motability Scheme Team at Lookers Nissan Carlisle
  • Rating 5.0
    Faultless and really helpful.
    Response from Lookers Nissan Carlisle
    Hello Luca,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service faultless and really helpful. At Lookers Nissan Carlisle, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Hugo has been the best person we have ever encountered in the motor trade. Very helpful and attentive, most hospitable.
    Response from Lookers Nissan Carlisle
    Hello Jeremy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Hugo provided you with an exceptional experience. At Lookers Nissan Carlisle, we strive to offer the best service possible, and it's fantastic to know that Hugo made such a positive impression.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering top-notch service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Excellent service from start 2 finish
    Response from Lookers Nissan Carlisle
    Hello Arran P.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience from start to finish with our team at Lookers Nissan Carlisle. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Everything about the experience went well
    Response from Lookers Nissan Carlisle
    Hello Raymond,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that everything about your experience went well. Our team at Lookers Nissan Carlisle is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Very Good
    Response from Lookers Nissan Carlisle
    Hello Oliver W.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Lookers Nissan Carlisle. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lookers Nissan Carlisle
  • Rating 5.0
    Very satisfied 10 out of 10
    Response from Lookers Nissan Carlisle
    Hello Alison D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are very satisfied with your experience at Lookers Nissan Carlisle. Your perfect rating of 10 out of 10 and 5-star review truly means a lot to us.

    At the Motability Scheme, we strive to provide the best service and support to all our customers, and it’s incredibly rewarding to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Ann
    Customer Advisor
    Lookers Nissan Carlisle
  • Rating 5.0
    Fantastic, couldn't have done more for me. Explained everything I asked and more and made me feel so comfortable in my new car.
    Response from Lookers Nissan Carlisle
    Hello David,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Lookers Nissan Carlisle. Our team is dedicated to ensuring our customers feel comfortable and well-informed, and it's great to know that we were able to meet your expectations. If you have any more questions or need further assistance with your new car, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Very good and thorough
    Response from Lookers Nissan Carlisle
    Hello Lisa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very good and thorough. Your feedback is incredibly important to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Carlisle.

    Best regards,
    The Motability Scheme Team at Lookers Nissan Carlisle
  • Rating 5.0
    Very helpful and knowledgeable.
    Response from Lookers Nissan Carlisle
    Hello Jayne L.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team to be helpful and knowledgeable. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Carlisle.

    Best regards,
    The Motability Scheme Team at Lookers Nissan Carlisle
  • Rating 5.0
    Paul was amazing I was early an he worked round me showed an explained everything
    Response from Lookers Nissan Carlisle
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
  • Rating 5.0
    Polite and very efficient staff very professional
    Response from Lookers Nissan Carlisle
    Hello Michael S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff polite, efficient, and professional. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Carlisle.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    They were very kind and helpful especially Jacob I really appreciate the help they gave and how easy he made it and it was all straight forward
    Response from Lookers Nissan Carlisle
    Hello Phebe,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Lookers Nissan Carlisle. Jacob and the rest of our team strive to make the process as straightforward and helpful as possible, and it's fantastic to know that we succeeded in making your visit a pleasant one.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Paul was knowledgeable, and excellent to deal with. He had answers for all our questions and gave us peace of mind around accessibility and what to expect.
    Response from Lookers Nissan Carlisle
    Dear Macaulay S.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Paul was able to provide you with the knowledge and support you needed. Ensuring our customers have peace of mind, especially around accessibility, is a top priority for us. Your feedback is greatly appreciated and will be shared with Paul and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Brilliant service an everything explained made it so easy an paul was lovely
    Response from Lookers Nissan Carlisle
    Thank you for the great review and the feedback on Paul, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Nissan Carlisle

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