Motability Scheme at Lookers Nissan Carlisle
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Auchinlek Drive
Rosehill Industrial Estate
Carlisle CA1 2UR
GB
Phone Number
Call Lookers Nissan Carlisle on 01228 403377
01228 403377
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 19:00 |
| Tuesday | 09:00 - 19:00 |
| Wednesday | 09:00 - 19:00 |
| Thursday | 09:00 - 19:00 |
| Friday | 09:00 - 19:00 |
| Saturday | 09:00 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Hugo Mendonca
- Jacob Earle
- Matthew Wright
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Ashlee Hammell
- Julie Allan
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Nissan Carlisle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Nissan Carlisle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Nissan Carlisle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Nissan Carlisle on 01228403377 to make an appointment with our Motability specialist.
Reviews at Lookers Nissan Carlisle
- Rating 5.0May 27, 2025Paul was knowledgeable, and excellent to deal with. He had answers for all our questions and gave us peace of mind around accessibility and what to expect.
- Rating 5.0May 23, 2025Brilliant service an everything explained made it so easy an paul was lovelyResponse from Lookers Nissan CarlisleMay 23, 2025Thank you for the great review and the feedback on Paul, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Nissan Carlisle
- Rating 5.0May 21, 2025Matthew at lookers was as helpful as ever, very happy.Response from Lookers Nissan CarlisleMay 22, 2025Hello Steven D.,
Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Matthew was able to assist you and that you are very happy with the service you received. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The Lookers Nissan Carlisle Team - Rating 5.0May 19, 2025Everything was in order and ready to goResponse from Lookers Nissan CarlisleMay 20, 2025Hello Dawn,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that everything was in order and ready to go for you. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Carlisle.
Best regards,
The Motability Scheme Team - Rating 1.0May 19, 2025I have logged a complaint on the website after my yearly service, awaiting a reply.Response from Lookers Nissan CarlisleMay 21, 2025Dear Jeanette M.,
Thank you for reaching out and sharing your feedback with us. I am truly sorry to hear about your recent experience following your yearly service and that you have not yet received a response to your complaint. We strive to provide excellent service to all our customers, and it is clear we have fallen short in this instance.
Please rest assured that your concerns are being taken seriously, and we are currently looking into the matter to ensure it is resolved promptly. I would appreciate the opportunity to discuss this further with you and address any outstanding issues. Please feel free to contact me directly at your earliest convenience.
Thank you for your patience and understanding.
Kind regards,
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0May 1, 2025Very helpfulResponse from Lookers Nissan CarlisleMay 3, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Apr 28, 2025Quickly and thoroughly doneResponse from Lookers Nissan CarlisleApr 29, 2025Hello Julia H.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service to be quick and thorough. At Lookers Nissan Carlisle, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Apr 23, 2025Hugo provided an excellent service with a smile, would definitely recommend!Response from Lookers Nissan CarlisleApr 23, 2025Hello Richard H.,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Hugo provided you with excellent service and a smile. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Lookers Nissan Carlisle. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Lookers Nissan Carlisle Team - Rating 5.0Apr 23, 2025Hugo was helpful, friendly and professionalResponse from Lookers Nissan CarlisleApr 23, 2025Dear Richard H.,
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Hugo was able to assist you in a helpful, friendly, and professional manner. Your feedback is incredibly valuable to us, and it is wonderful to know that our team is meeting your expectations. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Lookers Nissan Carlisle - Rating 5.0Apr 23, 2025They were helpful sorting a courtesy carResponse from Lookers Nissan CarlisleApr 23, 2025Hello Richard B.,
Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that our team was able to assist you effectively with sorting out a courtesy car. At Lookers Nissan Carlisle, we strive to provide exceptional service to all our customers, and it's wonderful to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Nissan Carlisle Team - Rating 5.0Apr 7, 2025Excellent.Response from Lookers Nissan CarlisleApr 7, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 1, 2025excellent customer serviceResponse from Lookers Nissan CarlisleApr 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 1, 2025Was very happy with the deal and customer service very goodResponse from Lookers Nissan CarlisleApr 1, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 31, 2025Paul and the team were very helpful and friendlyResponse from Lookers Nissan CarlisleApr 1, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 25, 2025Paul at lookers was as with the rest of the staff very helpful and friendly would highly recommend thetResponse from Lookers Nissan CarlisleMar 26, 2025Hello Michael,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Paul and the rest of our team at Lookers Nissan Carlisle were able to provide you with helpful and friendly service. Your recommendation means a lot to us, and we're delighted to know you had a positive experience with the Motability Scheme. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Mar 25, 2025Finished on timeResponse from Lookers Nissan CarlisleMar 26, 2025Dear Caroline,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that your experience with the Motability Scheme at Lookers Nissan Carlisle met your expectations and that everything was finished on time. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could provide you with the service you deserve.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Nissan Carlisle Team - Rating 5.0Mar 24, 2025Not seen car yet up to now okResponse from Lookers Nissan CarlisleMar 26, 2025Hello David,
Thank you for taking the time to leave us a review! We're thrilled to hear that your experience with us has been positive so far. If you have any questions or need further assistance before seeing the car, please don't hesitate to reach out. We're here to help and ensure you have a great experience with the Motability Scheme at Lookers Nissan Carlisle.
Best regards,
The Lookers Nissan Carlisle Team - Rating 5.0Mar 24, 2025Great service. Friendly and knowledgeable staff. Nothing was too much trouble. Jacob Earl was attentive and helpful. I would recommend both him and Lookers Carlisle to anyone looking for a car.Response from Lookers Nissan CarlisleMar 26, 2025Dear Karen,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a great experience at Lookers Nissan Carlisle and that our team, especially Jacob Earl, was able to assist you so effectively. Your kind words about our service and staff mean a lot to us, and we are delighted to know that you would recommend us to others.
We strive to provide the best possible service to all our customers, and it’s always rewarding to hear that we are meeting those expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.
Thank you once again for your recommendation and for choosing us for your mobility needs.
Best regards,
The Lookers Nissan Carlisle Team - Rating 5.0Mar 19, 2025Fantastic, quickly dealt with and they explained it really well to meResponse from Lookers Nissan CarlisleMar 19, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 18, 2025Really helpful, knowledgeable staff. Efficient process and great coffee too.Response from Lookers Nissan CarlisleMar 18, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Nissan Carlisle
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Paul was able to provide you with the knowledge and support you needed. Ensuring our customers have peace of mind, especially around accessibility, is a top priority for us. Your feedback is greatly appreciated and will be shared with Paul and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Lookers Nissan Carlisle Team