Motability Scheme at Lookers Nissan Carlisle

4.8
Rating 4.8
(165 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Auchinlek Drive
Rosehill Industrial Estate
Carlisle CA1 2UR
GB
Get directions
Phone Number
Call Lookers Nissan Carlisle on 01228 517500
01228 517500
01228 517500
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Hugo Mendonca
  • Jacob Earle
  • Matthew Wright
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Ashlee Hammell
  • Julie Allan
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Nissan Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Nissan Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Nissan Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Nissan Carlisle on 01228403377 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Nissan Carlisle

  • Rating 5.0
    Polite and very efficient staff very professional
    Response from Lookers Nissan Carlisle
    Hello Michael S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff polite, efficient, and professional. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Carlisle.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    They were very kind and helpful especially Jacob I really appreciate the help they gave and how easy he made it and it was all straight forward
    Response from Lookers Nissan Carlisle
    Hello Phebe,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Lookers Nissan Carlisle. Jacob and the rest of our team strive to make the process as straightforward and helpful as possible, and it's fantastic to know that we succeeded in making your visit a pleasant one.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Paul was knowledgeable, and excellent to deal with. He had answers for all our questions and gave us peace of mind around accessibility and what to expect.
    Response from Lookers Nissan Carlisle
    Dear Macaulay S.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Paul was able to provide you with the knowledge and support you needed. Ensuring our customers have peace of mind, especially around accessibility, is a top priority for us. Your feedback is greatly appreciated and will be shared with Paul and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Brilliant service an everything explained made it so easy an paul was lovely
    Response from Lookers Nissan Carlisle
    Thank you for the great review and the feedback on Paul, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards Nissan Carlisle
  • Rating 5.0
    Matthew at lookers was as helpful as ever, very happy.
    Response from Lookers Nissan Carlisle
    Hello Steven D.,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Matthew was able to assist you and that you are very happy with the service you received. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Everything was in order and ready to go
    Response from Lookers Nissan Carlisle
    Hello Dawn,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that everything was in order and ready to go for you. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Nissan Carlisle.

    Best regards,
    The Motability Scheme Team
  • Rating 1.0
    I have logged a complaint on the website after my yearly service, awaiting a reply.
    Response from Lookers Nissan Carlisle
    Dear Jeanette M.,

    Thank you for reaching out and sharing your feedback with us. I am truly sorry to hear about your recent experience following your yearly service and that you have not yet received a response to your complaint. We strive to provide excellent service to all our customers, and it is clear we have fallen short in this instance.

    Please rest assured that your concerns are being taken seriously, and we are currently looking into the matter to ensure it is resolved promptly. I would appreciate the opportunity to discuss this further with you and address any outstanding issues. Please feel free to contact me directly at your earliest convenience.

    Thank you for your patience and understanding.

    Kind regards,

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Very helpful
    Response from Lookers Nissan Carlisle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Quickly and thoroughly done
    Response from Lookers Nissan Carlisle
    Hello Julia H.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service to be quick and thorough. At Lookers Nissan Carlisle, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Hugo provided an excellent service with a smile, would definitely recommend!
    Response from Lookers Nissan Carlisle
    Hello Richard H.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Hugo provided you with excellent service and a smile. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience at Lookers Nissan Carlisle. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Hugo was helpful, friendly and professional
    Response from Lookers Nissan Carlisle
    Dear Richard H.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that Hugo was able to assist you in a helpful, friendly, and professional manner. Your feedback is incredibly valuable to us, and it is wonderful to know that our team is meeting your expectations. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lookers Nissan Carlisle
  • Rating 5.0
    They were helpful sorting a courtesy car
    Response from Lookers Nissan Carlisle
    Hello Richard B.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that our team was able to assist you effectively with sorting out a courtesy car. At Lookers Nissan Carlisle, we strive to provide exceptional service to all our customers, and it's wonderful to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Excellent.
    Response from Lookers Nissan Carlisle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    excellent customer service
    Response from Lookers Nissan Carlisle
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Was very happy with the deal and customer service very good
    Response from Lookers Nissan Carlisle
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Paul and the team were very helpful and friendly
    Response from Lookers Nissan Carlisle
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Paul at lookers was as with the rest of the staff very helpful and friendly would highly recommend thet
    Response from Lookers Nissan Carlisle
    Hello Michael,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Paul and the rest of our team at Lookers Nissan Carlisle were able to provide you with helpful and friendly service. Your recommendation means a lot to us, and we're delighted to know you had a positive experience with the Motability Scheme. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Finished on time
    Response from Lookers Nissan Carlisle
    Dear Caroline,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that your experience with the Motability Scheme at Lookers Nissan Carlisle met your expectations and that everything was finished on time. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could provide you with the service you deserve.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Not seen car yet up to now ok
    Response from Lookers Nissan Carlisle
    Hello David,

    Thank you for taking the time to leave us a review! We're thrilled to hear that your experience with us has been positive so far. If you have any questions or need further assistance before seeing the car, please don't hesitate to reach out. We're here to help and ensure you have a great experience with the Motability Scheme at Lookers Nissan Carlisle.

    Best regards,
    The Lookers Nissan Carlisle Team
  • Rating 5.0
    Great service. Friendly and knowledgeable staff. Nothing was too much trouble. Jacob Earl was attentive and helpful. I would recommend both him and Lookers Carlisle to anyone looking for a car.
    Response from Lookers Nissan Carlisle
    Dear Karen,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a great experience at Lookers Nissan Carlisle and that our team, especially Jacob Earl, was able to assist you so effectively. Your kind words about our service and staff mean a lot to us, and we are delighted to know that you would recommend us to others.

    We strive to provide the best possible service to all our customers, and it’s always rewarding to hear that we are meeting those expectations. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

    Thank you once again for your recommendation and for choosing us for your mobility needs.

    Best regards,
    The Lookers Nissan Carlisle Team

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