Motability Scheme at Lookers Volkswagen Carlisle

4.5
Rating 4.5
(7 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Auchinlek Drive
Rosehill
Carlisle CA1 2UR
GB
Phone Number
Call Lookers Volkswagen Carlisle on 0344 659 3032
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kirsty Norwood
  • Nathan Hanby
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Susan Burgess
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Carlisle on 03446593032 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Carlisle

  • Rating 5.0
    Kirsty and Nathan were absolutely 100% awesome, they had thought of everything, communication was perfect and the whole experience was stress free and happy. Nathan even offered out disabled daughter with autism an ice lolly which she was chuffed to bits with. The car is superb too. We feel very lucky. Sue Powley, Leanne and Stevie
    Response from Lookers Volkswagen Carlisle
    Hello, thank you for your high star rating.
  • Rating 5.0
    Excellent service apart from we didn’t get offered coffee as we usually do. New car on order
    Response from Lookers Volkswagen Carlisle
    Thank you for your high star rating.
  • Rating 5.0
    First receptionist was busy on the phone and dismissed me, it sounded a personal call
    Then Karen came out the office she was excellent and very helpful
    Response from Lookers Volkswagen Carlisle
    Hi Eileen, Thank you for your feedback, we will pass this back to the site.
  • Rating 5.0
    Top class
    Response from Lookers Volkswagen Carlisle
    Hello John Patrick C.. Thank you for taking the time to leave us a review about your visit.
  • Rating 2.0
    No the best experience I’ve had Car wasn’t washed That’s both times now
    Response from Lookers Volkswagen Carlisle
    Hello Richard Mark P.. Thank you for taking the time to leave us a review about your visit. We'd like to look into this further, please could you contact us at 'vehiclecomplaints@lookers.co.uk'.
  • Rating 5.0
    Excellent customer service, and really satisfied with the car I have ordered. Full marks to Kirsty for her support and product knowledge 😀
    Response from Lookers Volkswagen Carlisle
    Thanks for leaving us a 5 Star Review
  • Rating 5.0
    Looked after everything well
    Response from Lookers Volkswagen Carlisle
    Thanks for leaving us a 5 Star Review
Displaying reviews 1 - 3 out of the 7 most recent
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