Motability Scheme at Vertu MG Carlisle
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu MG Carlisle
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu MG Carlisle can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu MG Carlisle on 03301788084 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Parkhouse Road
Kingstown Industrial Estate
Carlisle CA3 0GW
GB
Phone Number
Call Vertu MG Carlisle on 0330 178 8084
0330 178 8084
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Trevor Connelly
- Lee Jones
- Michael Ledger
- Rachele Robertson
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Stephen Clark
- Steven Winthrop
- Hollie Given
- Milly Longford
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu MG Carlisle
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu MG Carlisle
- Rating 5.0May 2, 2025Very friendly. Great customer service. My 12yr old daughter was also made to feel welcome 😊😊
- Rating 5.0Apr 8, 2025Very smooth experience.Response from Vertu MG CarlisleApr 8, 2025Hi Stephen. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Mar 31, 2025Entire process explained. Clearly and concisely. By mr Trevor Connelly. Very highly recommended to all
Great experienceResponse from Vertu MG CarlisleMar 31, 2025Good afternoon John. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from Trevor in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean - Rating 5.0Mar 31, 2025Excellent experienceResponse from Vertu MG CarlisleMar 31, 2025Good afternoon Stephen. Thank you for taking the time to leave a review for Bristol StreetMG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
- Rating 5.0Mar 29, 2025Staff very friendly and nothing was to much botherResponse from Vertu MG CarlisleMar 29, 2025Hi Donna. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
- Rating 5.0Mar 27, 2025Explained everything fully and showed me how everything worked, thanks Trevor!Response from Vertu MG CarlisleMar 27, 2025Thank you for taking the time to leave a review for Bristol Street MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Selina
- Rating 5.0Mar 25, 2025Very clear and concise help from Trevor Connolly. Very helpful man indeed.
Perfect transaction in every wayResponse from Vertu MG CarlisleMar 25, 2025Good afternoon John. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from Trevor in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean - Rating 1.0Mar 24, 2025Applied in December, still waiting for my car (end of March) after being messed around from both Bristol street motors and motability!Response from Vertu MG CarlisleMar 24, 2025Good afternoon Ava. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YXT1AP2403 Kind regards, Dean
- Rating 5.0Mar 23, 2025Excellent service, very helpful people never in a rush to help you find what you want lovely people 👍Response from Vertu MG CarlisleMar 23, 2025Thank you for taking the time to leave a review for Bristol Street MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Chloe
- Rating 4.0Mar 14, 2025Didn’t receive video or any breakdown of what had been done to vehicle just got told all done nothing to pay there’s your car being brought round now for you !! So haven’t a clue what got checked or not checked ????Response from Vertu MG CarlisleMar 14, 2025Good afternoon Paula. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT4PS1403 Kind regards, Dean
- Rating 5.0Mar 14, 2025Trevor was brilliant, very informative and helped me completely understand everything about the car I was interested in. Genuinely lovely guy too.Response from Vertu MG CarlisleMar 14, 2025Thank you so much for your kind words! We are so happy to hear that Trevor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
- Rating 5.0Feb 21, 2025Excellent experience very professional Trevor is an asset to MGResponse from Vertu MG CarlisleFeb 21, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Feb 11, 2025I was very pleased with the service I received everything was explained to me and I understood everything. Trevor was very very helpful. Thank you very much.Response from Vertu MG CarlisleFeb 11, 2025Hi Linda. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Trevor and the team. We hope to see you again soon. Happy motoring, Kerry
- Rating 3.0Feb 9, 2025I think the guys need too brush up on their customer service skillsResponse from Vertu MG CarlisleFeb 9, 2025Good afternoon, Shaun . Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YX3LB0902 Kind regards, Danielle
- Rating 5.0Feb 6, 2025My experience was excellent I don't have any downfalls to name because you did a good job and I'm satisfied with everythingResponse from Vertu MG CarlisleFeb 6, 2025Good afternoon William. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Service Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Dean
- Rating 5.0Jan 14, 2025Happy with the staff in the service centre at MG they hoover and wash the car which I was not expectingResponse from Vertu MG CarlisleJan 16, 2025Hi Michael. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Service Team. We hope to see you again here at MG in the future. Kind regards, Kerry
- Rating 5.0Jan 2, 2025Michael was very helpful and knowledgeable. Ordered with ease and just waiting to collect.Response from Vertu MG CarlisleJan 2, 2025Hi Denise. Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
- Rating 5.0Dec 31, 2024Brilliant service great customer service and careResponse from Vertu MG CarlisleDec 31, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Nov 27, 2024GoodResponse from Vertu MG CarlisleNov 27, 2024Good afternoon Nicola. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
- Rating 5.0Nov 25, 2024Very nice sales man very experienced explain all about my new carResponse from Vertu MG CarlisleNov 25, 2024Good afternoon, Hugh . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Vertu MG Carlisle. It's fantastic to know that our team provided friendly and welcoming service, and we're especially pleased that your daughter felt comfortable and welcome too. Your feedback is greatly appreciated and will be shared with the team. We look forward to seeing you again in the future!
Best regards,
Kerry