Motability Scheme at Vertu MG Carlisle

4.8
Rating 4.8
(75 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu MG Carlisle

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu MG Carlisle can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu MG Carlisle on 03301788084 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Parkhouse Road
Kingstown Industrial Estate
Carlisle CA3 0GW
GB
Phone Number
Call Vertu MG Carlisle on 0330 178 8084
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Trevor Connelly
  • Lee Jones
  • Michael Ledger
  • Rachele Robertson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Stephen Clark
  • Steven Winthrop
  • Hollie Given
  • Milly Longford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu MG Carlisle

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu MG Carlisle

  • Rating 5.0
    Very smooth experience.
    Response from Vertu MG Carlisle
    Hi Stephen. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Entire process explained. Clearly and concisely. By mr Trevor Connelly. Very highly recommended to all

    Great experience
    Response from Vertu MG Carlisle
    Good afternoon John. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from Trevor in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Excellent experience
    Response from Vertu MG Carlisle
    Good afternoon Stephen. Thank you for taking the time to leave a review for Bristol StreetMG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Staff very friendly and nothing was to much bother
    Response from Vertu MG Carlisle
    Hi Donna. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Explained everything fully and showed me how everything worked, thanks Trevor!
    Response from Vertu MG Carlisle
    Thank you for taking the time to leave a review for Bristol Street MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Selina
  • Rating 5.0
    Very clear and concise help from Trevor Connolly. Very helpful man indeed.
    Perfect transaction in every way
    Response from Vertu MG Carlisle
    Good afternoon John. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from Trevor in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 1.0
    Applied in December, still waiting for my car (end of March) after being messed around from both Bristol street motors and motability!
    Response from Vertu MG Carlisle
    Good afternoon Ava. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YXT1AP2403 Kind regards, Dean
  • Rating 5.0
    Excellent service, very helpful people never in a rush to help you find what you want lovely people 👍
    Response from Vertu MG Carlisle
    Thank you for taking the time to leave a review for Bristol Street MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Chloe
  • Rating 4.0
    Didn’t receive video or any breakdown of what had been done to vehicle just got told all done nothing to pay there’s your car being brought round now for you !! So haven’t a clue what got checked or not checked ????
    Response from Vertu MG Carlisle
    Good afternoon Paula. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT4PS1403 Kind regards, Dean
  • Rating 5.0
    Trevor was brilliant, very informative and helped me completely understand everything about the car I was interested in. Genuinely lovely guy too.
    Response from Vertu MG Carlisle
    Thank you so much for your kind words! We are so happy to hear that Trevor was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Excellent experience very professional Trevor is an asset to MG
    Response from Vertu MG Carlisle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    I was very pleased with the service I received everything was explained to me and I understood everything. Trevor was very very helpful. Thank you very much.
    Response from Vertu MG Carlisle
    Hi Linda. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Trevor and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 3.0
    I think the guys need too brush up on their customer service skills
    Response from Vertu MG Carlisle
    Good afternoon, Shaun . Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YX3LB0902 Kind regards, Danielle
  • Rating 5.0
    My experience was excellent I don't have any downfalls to name because you did a good job and I'm satisfied with everything
    Response from Vertu MG Carlisle
    Good afternoon William. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Service Team. We will pass your comments over to our Dealership so that the team receive the recognition that they deserve. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Happy with the staff in the service centre at MG they hoover and wash the car which I was not expecting
    Response from Vertu MG Carlisle
    Hi Michael. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Service Team. We hope to see you again here at MG in the future. Kind regards, Kerry
  • Rating 5.0
    Michael was very helpful and knowledgeable. Ordered with ease and just waiting to collect.
    Response from Vertu MG Carlisle
    Hi Denise. Thank you so much for your kind words! We are so happy to hear that Michael was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    Brilliant service great customer service and care
    Response from Vertu MG Carlisle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Good
    Response from Vertu MG Carlisle
    Good afternoon Nicola. Thank you for taking the time to leave a review for Bristol Street Motors MG Carlisle. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
  • Rating 5.0
    Very nice sales man very experienced explain all about my new car
    Response from Vertu MG Carlisle
    Good afternoon, Hugh . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Very good and very quick
    Response from Vertu MG Carlisle
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

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