Motability Scheme at Holdcroft Cheshire Oaks MG

4.8
Rating 4.8
(201 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
3 Oakland Drive
Cheshire CH65 9LG
GB
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Phone Number
Call Holdcroft Cheshire Oaks MG on 0151 515 0413
0151 515 0413
0151 515 0413
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Lee Phillips
  • Jason Quirk
  • Craig Batin
  • Ashley Marsh
  • Jack Wilkinson
  • Verity Williams

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Darren Hawkins
  • Adam Burgess
  • Lisa Johnson
  • Jennifer Robinson
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Accessibility features at Holdcroft Cheshire Oaks MG

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Motability Scheme support at Holdcroft Cheshire Oaks MG

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Cheshire Oaks MG can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Cheshire Oaks MG on 01515150413 to make an appointment with our Motability specialist.

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Reviews at Holdcroft Cheshire Oaks MG

  • Rating 1.0
    The aftercare at holdcroft is the worse that I have ever had as a mobility customer
    Response from Holdcroft Cheshire Oaks MG
    Dear Linda,

    Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about your experience with our aftercare service. We strive to provide excellent service to all our customers, and it's clear we fell short in your case.

    Your feedback is invaluable, and I would like to assure you that we are taking your comments seriously. We are committed to addressing the issues you've raised and improving our service.

    Please feel free to reach out to me directly if you would like to discuss your experience further. Your satisfaction is important to us, and we would appreciate the opportunity to make things right.

    Thank you again for your feedback.

    Best regards,

    Trish Kempson / trish.kempson@holdcroft.com
    Holdcroft Cheshire Oaks MG
  • Rating 5.0
    Easy to book. Staff lovely and quickly dealt with paperwork on checking in.
    Waiting area with drinks.
    I even fell asleep as I was so chilled!
  • Rating 5.0
    20 our of 10
  • Rating 5.0
    Great service in and out . All staff were down to earth and easy to talk to .
  • Rating 5.0
    .
  • Rating 5.0
    Did exactly as requested and service was excellent
  • Rating 5.0
    Excellent service
  • Rating 5.0
    Great service,quick courtesy car handover
  • Rating 5.0
    Brilliant service, very happy customer
  • Rating 5.0
    Very professional people were very nice with us
  • Rating 5.0
    Very good and professional service
  • Rating 5.0
    Very good as always
  • Rating 5.0
    Faultless from start to finish very professional
  • Rating 5.0
    They were very, very, very helpful and very accommodating and just absolutely brilliant
  • Rating 1.0
    Firstly the mechanic broke my expensive sun glasses didn’t tell me just left in my car.
    The other parts off my experience where really awful to much to write in this square very very disappointed.
    Response from Holdcroft Cheshire Oaks MG
    Dear Susan,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Holdcroft Cheshire Oaks MG and the issues you encountered, particularly with your sunglasses and the overall service. This is not the level of service we strive to provide, and your comments are very concerning.

    We value your input and would like to address your concerns directly. Can you supply your Registration Number and I can look further into this for you. My direct email address is trish.kempson@holdcroft.com .. Your satisfaction is important to us, and we hope to have the opportunity to make things right.

    Thank you for bringing this to our attention.

    Kind regards,
    Trish Kempson
    General Manager
    Holdcroft Cheshire Oaks MG
  • Rating 5.0
    Great service
  • Rating 5.0
    Jason was very helpful will definitely come back to him 10/10
  • Rating 5.0
    Jason quirk an same who has sin e left couldn't of been more helpful or pleasant
  • Rating 5.0
    All good no issues
  • Rating 5.0
    Jason was very good with us

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