Motability Scheme at Mercedes-Benz of Cheshire Oaks

4.4
Rating 4.4
(59 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
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Contact information

Address
Longlooms Road
Ellesmere Port
Cheshire CH65 9LF
GB
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Phone Number
Call Mercedes-Benz of Cheshire Oaks on 01244 374473
01244 374473
01244 374473
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability Scheme specialists:

  • Marc Coward
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Caroline Lawson
  • Lawren Roane
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz of Cheshire Oaks

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Mercedes-Benz Cheshire Oaks

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz of Cheshire Oaks can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz of Cheshire Oaks on 01244374473 to make an appointment with our Motability specialist.

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Reviews at Mercedes-Benz of Cheshire Oaks

  • Rating 5.0
    Sam and Chris were absolutely amazing. They made the process of hiring my first Motability car easy keeping me fully updated with all aspects of the build of the car and when it might be expected for me to collect it well done to them both.
    Response from Mercedes-Benz of Cheshire Oaks
    Dear David,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Sam and Chris were able to make the process of hiring your first Motability car a smooth and enjoyable experience. Keeping our customers informed and satisfied is our top priority, and it's great to know that they succeeded in doing so.

    Your kind words and perfect rating mean a lot to our team, and we will be sure to pass along your compliments to Sam and Chris. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Mercedes-Benz of Cheshire Oaks for your mobility needs.

    Best regards,

    Emma
    Mercedes-Benz of Cheshire Oaks Team
  • Rating 1.0
    A 4 hour wait not asked did we want a drink had to get your own and asked for car to be washed and hooved and it wasn't
    Response from Mercedes-Benz of Cheshire Oaks
    Dear Alison,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced during your recent visit. It is disappointing to hear that your wait was longer than expected and that you were not offered refreshments. Additionally, we regret that your request for a car wash and vacuum was not fulfilled.

    We strive to provide excellent service to all our customers, and it is clear we fell short in this instance. Your feedback is invaluable, and we will be addressing these issues with our team to ensure improvements are made.

    Please feel free to reach out to us directly if you would like to discuss this further. We hope to have the opportunity to serve you better in the future.

    Kind regards,

    Emma
    Mercedes-Benz of Cheshire Oaks - Motability Scheme Team
  • Rating 5.0
    It was excellent
    Response from Mercedes-Benz of Cheshire Oaks
    Dear Christopher,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with us at Mercedes-Benz of Cheshire Oaks. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Cheshire Oaks
  • Rating 5.0
    Sam was excellent, very knowledgeable and put us at our ease
  • Rating 5.0
    Mark has been helpful all the way through our purchase and the final transition was faultless
  • Rating 5.0
    Wonderful Experience with Marc Coward - Excellent service
  • Rating 5.0
    Excellent. My contact was Marc who was very helpful, knowledgeable and friendly.
    From start to finish he kept me up to date on progress with my car order. This was via video message, email or phone.
    When collecting my new car, Marc answered all the questions we had. He went through the settings on the car and connected my phone and got me set up on the Mercedes App.
    The experience has been A1 and I would highly recommend Mercedes, Marc and all the team.
  • Rating 5.0
    Excellent service!
  • Rating 5.0
    Absolutely perfect, they went above and beyond to assist me. I can’t thank them enough, in particular Mark Coward.
  • Rating 5.0
    Vehicle collected from home and delivered back following MOT and Service.
  • Rating 5.0
    Brilliant experience. Lovely staff. Had my car ready within 2 weeks of ordering. Thanks so much Sam x
  • Rating 5.0
    Very good
  • Rating 5.0
    Marc Coward was so helpful and I didn't feel like I was under any pressure. He went through loads of options before I made my choice.
    Response from Mercedes-Benz of Cheshire Oaks
    We're glad to hear you had a great experience with us here at Mercedes-Benz of Cheshire Oaks! Thank you for your kind words about Marc - we all look forward to seeing you again soon!
  • Rating 5.0
    Absolutely brilliant service thank you
    Response from Mercedes-Benz of Cheshire Oaks
    Thank you for your 5-star review! We're glad you had a brilliant experience with us here at Mercedes-Benz of Cheshire Oaks.
  • Rating 5.0
    Excellent service. Mark was very kind and helpful patiently talking me through everything in a calm and professional manner. Will always use MB Chester in future. Many thanks.
    Response from Mercedes-Benz of Cheshire Oaks
    Thank you for your 5-star rating! Excellent service is always our aim. We look forward to seeing you again!
  • Rating 5.0
    Very helpful and friendly service
    Response from Mercedes-Benz of Cheshire Oaks
    We are delighted to hear that you had a positive experience, and that the staff were friendly and helpful. Thank you for your 5-star rating!
  • Rating 5.0
    Fantastic, Marc and mellisa. Were brilliant from start to finish,
    Response from Mercedes-Benz of Cheshire Oaks
    Thank you for your 5-star review and compliments of our staff! We will pass on your kind words to the team. See you again soon!
  • Rating 5.0
    Absolutely wonderful experience.
    Response from Mercedes-Benz of Cheshire Oaks
    Thank you for your 5-star review! We're glad that you had a great experience with us at Mercedes-Benz of Cheshire Oaks.
  • Rating 5.0
    Very Good services at all time and good communication with the dealer.
    Response from Mercedes-Benz of Cheshire Oaks
    Excellent service is what we strive for, always. We're glad to hear you had a great experience with Mercedes-Benz of Cheshire Oaks! Thank you for your great review.
  • Rating 1.0
    Mot cancelled on the morning of my appointment, I received a call to advise me that the ramp was broken so they couldn't do my mot, just as I was pulling into the car park. I had one week left on my mot, so I had to book into a quick fit.
    Response from Mercedes-Benz of Cheshire Oaks
    We sincerely apologise for the inconvenience caused during your last visit. We hope that your next experience with us is a positive one, and we look forward to seeing you again at Mercedes-Benz of Cheshire Oaks.

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