Motability Scheme at Mercedes-Benz of Cheshire Oaks
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Longlooms Road
Ellesmere Port
Cheshire CH65 9LF
GB
Phone Number
Call Mercedes-Benz of Cheshire Oaks on 01244 374473
01244 374473
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Melissa Pendlebury
- Marc Coward
- Mark Wilson
- Verity Williams
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Caroline Lawson
- Jamie-Lee Reed
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Mercedes-Benz of Cheshire Oaks
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Inchcape Mercedes-Benz Cheshire Oaks
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz of Cheshire Oaks can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz of Cheshire Oaks on 01244374473 to make an appointment with our Motability specialist.
Reviews at Mercedes-Benz of Cheshire Oaks
- Rating 5.0Dec 9, 2024Excellent service. Mark was very kind and helpful patiently talking me through everything in a calm and professional manner. Will always use MB Chester in future. Many thanks.Response from Mercedes-Benz of Cheshire OaksDec 18, 2024Thank you for your 5-star rating! Excellent service is always our aim. We look forward to seeing you again!
- Rating 5.0Dec 6, 2024Very helpful and friendly serviceResponse from Mercedes-Benz of Cheshire OaksDec 18, 2024We are delighted to hear that you had a positive experience, and that the staff were friendly and helpful. Thank you for your 5-star rating!
- Rating 5.0Nov 29, 2024Fantastic, Marc and mellisa. Were brilliant from start to finish,Response from Mercedes-Benz of Cheshire OaksDec 18, 2024Thank you for your 5-star review and compliments of our staff! We will pass on your kind words to the team. See you again soon!
- Rating 5.0Nov 20, 2024Absolutely wonderful experience.Response from Mercedes-Benz of Cheshire OaksDec 18, 2024Thank you for your 5-star review! We're glad that you had a great experience with us at Mercedes-Benz of Cheshire Oaks.
- Rating 5.0Oct 29, 2024Very Good services at all time and good communication with the dealer.Response from Mercedes-Benz of Cheshire OaksDec 18, 2024Excellent service is what we strive for, always. We're glad to hear you had a great experience with Mercedes-Benz of Cheshire Oaks! Thank you for your great review.
- Rating 1.0Oct 28, 2024Mot cancelled on the morning of my appointment, I received a call to advise me that the ramp was broken so they couldn't do my mot, just as I was pulling into the car park. I had one week left on my mot, so I had to book into a quick fit.Response from Mercedes-Benz of Cheshire OaksDec 18, 2024We sincerely apologise for the inconvenience caused during your last visit. We hope that your next experience with us is a positive one, and we look forward to seeing you again at Mercedes-Benz of Cheshire Oaks.
- Rating 5.0Oct 15, 2024Very good staff helpfulResponse from Mercedes-Benz of Cheshire OaksDec 18, 2024Thank you for your great review and kind words about the team here at Mercedes-Benz of Cheshire Oaks.
- Rating 5.0Oct 14, 2024Smooth transaction from collection of courtesy car and return of my vehicle.
No issuesResponse from Mercedes-Benz of Cheshire OaksDec 18, 2024Thank you for the great review! We really appreciate you taking the time to feed back, and are glad you had a smooth experience with us here at Mercedes-Benz of Cheshire Oaks. We look forward to welcoming you back to our showroom again soon. - Rating 5.0Oct 1, 2024Great service friendly efficient knowledgable staff drop up & pick up seamless thank u MercedesResponse from Mercedes-Benz of Cheshire OaksDec 18, 2024Thank you for your kind words and your excellent review!
- Rating 5.0Sep 20, 2024Excellent. Great service although only an MOT visit all was smooth and seamless.Response from Mercedes-Benz of Cheshire OaksDec 18, 2024Thank you for the great review! We really appreciate you taking the time to leave us feedback, and are glad you had a seamless experience with us at Mercedes-Benz of Cheshire Oaks. See you next time!
- Rating 1.0Aug 12, 2024Not happy atallResponse from Mercedes-Benz of Cheshire OaksAug 12, 2024Good afternoon,
Thank you for taking the time to leave a review, we appreciate your feedback.
We are sorry to see that you are unhappy with the experience that you received. If you would like to discuss this with us further, you can email us at tellusmore@inchcape.co.uk. - Rating 1.0Apr 5, 2024Waited nearly two hours for my MOTResponse from Mercedes-Benz of Cheshire OaksApr 5, 2024We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know.
- Rating 5.0Mar 5, 2024The lady who dealt with was warm and welcoming experience was warm and welcoming.
Many thanksResponse from Mercedes-Benz of Cheshire OaksMar 5, 2024Thank you, Emma, so much for taking the time to leave such a wonderful 5-star review! We're thrilled to hear that your experience with our team, especially the lady who assisted you, was warm and welcoming. Providing excellent service is our top priority, and we're delighted to know that we've met your expectations.
We truly appreciate your kind words and your support. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future. - Rating 1.0Jan 5, 2024Absolutely appalling. Never been treated so badlyResponse from Mercedes-Benz of Cheshire OaksJan 5, 2024I'm sorry to hear about your experience. We aim to provide the best service possible, and it's clear we fell short this time. Please reach out directly at tellusmore@inchcape.co.uk so we can address this issue and make things right for you. Your feedback is incredibly valuable to us, and we'd appreciate the opportunity to turn this around.
- Rating 1.0Jan 5, 2024Appalling service worst ever experience in nearly 50 years of drivingResponse from Mercedes-Benz of Cheshire OaksJan 5, 2024Thank you for taking the time to share your rating. Providing an outstanding customer experience is really important to us, and we always encourage feedback to help us improve. We see from your review that you felt your experience didn’t meet your expectations, so if we didn’t get it quite right, we would welcome the opportunity to try and correct this for you – please email tellusmore@inchcape.co.uk with any further details you can provide us with. We look forward to hearing from you.
- Rating 5.0Nov 23, 2023Good service and friendly staffResponse from Mercedes-Benz of Cheshire OaksNov 23, 2023We are so happy to hear you had such a great experience.
- Rating 2.0Nov 3, 2023Difficulty to get through to.
My car was lovely and clean but the customer service wasn’t good at all. I got my car from there but I don’t think I’d go backResponse from Mercedes-Benz of Cheshire OaksNov 3, 2023We do thank you for your valuable feedback Lynn and we are sorry we did not provide the 5 star experience for you on this occasion, this will be addressed internally. - Rating 5.0Oct 23, 2023Excellent customer service but why have you stop motabilityResponse from Mercedes-Benz of Cheshire OaksOct 23, 2023Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words about our excellent customer service. At Inchcape Mercedes Benz of Cheshire Oaks, we strive to provide the best service possible to our valued customers, and it's always wonderful to hear that we've succeeded in making our customers happy.
- Rating 5.0Aug 8, 2023FabulousResponse from Mercedes-Benz of Cheshire OaksAug 8, 2023Thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 3.0Jul 28, 2023When booking MOT they girl said it was 1hr & can wait. I dropped at 11am & said I would have a walk. I came back at 14.20 as no one had rang & it then took another half hour! Scott was very good & said it’s not booked in like that, it’s drop at 11 & collect 3/4pm ? I was not told this & I was in agony by the time I left due to needing medication. The day after I was totally destroyed with pain. Not great, obviously this system/staff needs looking at as Scott did say it had been confusing for people in the past. It’s not fair for mobility customers, your staff do not know what disability people have & should confirm this at booking point. Scott said he tried to call me day before but it wasn’t picked up - then text to confirm these details. I also should have been in work so lost an afternoons pay! Please look at your booking system & check that mobility customers are happy with this. Staff had a chance to reconfirm when I left keys, I did say I would be back in an hour.
Obviously the car is great!Response from Mercedes-Benz of Cheshire OaksJul 31, 2023We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know.