Motability Scheme at Mercedes-Benz of Cheshire Oaks
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Longlooms Road
Ellesmere Port
Cheshire CH65 9LF
GB
Phone Number
Call Inchcape Mercedes-Benz Cheshire Oaks on 01244 374473
01244 374473
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Caroline Lawson
- Jamie-Lee Reed
- Leah-Anna Young
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Inchcape Mercedes-Benz Cheshire Oaks
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Inchcape Mercedes-Benz Cheshire Oaks
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Inchcape Mercedes-Benz Cheshire Oaks can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Inchcape Mercedes-Benz Cheshire Oaks on 01244374473 to make an appointment with our Motability specialist.
Reviews at Inchcape Mercedes-Benz Cheshire Oaks
- Rating 1.0Apr 5, 2024Waited nearly two hours for my MOTResponse from Inchcape Mercedes-Benz Cheshire OaksApr 5, 2024We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know.
- Rating 5.0Mar 5, 2024The lady who dealt with was warm and welcoming experience was warm and welcoming.
Many thanksResponse from Inchcape Mercedes-Benz Cheshire OaksMar 5, 2024Thank you, Emma, so much for taking the time to leave such a wonderful 5-star review! We're thrilled to hear that your experience with our team, especially the lady who assisted you, was warm and welcoming. Providing excellent service is our top priority, and we're delighted to know that we've met your expectations.
We truly appreciate your kind words and your support. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back in the future. - Rating 1.0Jan 5, 2024Absolutely appalling. Never been treated so badlyResponse from Inchcape Mercedes-Benz Cheshire OaksJan 5, 2024I'm sorry to hear about your experience. We aim to provide the best service possible, and it's clear we fell short this time. Please reach out directly at tellusmore@inchcape.co.uk so we can address this issue and make things right for you. Your feedback is incredibly valuable to us, and we'd appreciate the opportunity to turn this around.
- Rating 1.0Jan 5, 2024Appalling service worst ever experience in nearly 50 years of drivingResponse from Inchcape Mercedes-Benz Cheshire OaksJan 5, 2024Thank you for taking the time to share your rating. Providing an outstanding customer experience is really important to us, and we always encourage feedback to help us improve. We see from your review that you felt your experience didn’t meet your expectations, so if we didn’t get it quite right, we would welcome the opportunity to try and correct this for you – please email tellusmore@inchcape.co.uk with any further details you can provide us with. We look forward to hearing from you.
- Rating 5.0Nov 23, 2023Good service and friendly staffResponse from Inchcape Mercedes-Benz Cheshire OaksNov 23, 2023We are so happy to hear you had such a great experience.
- Rating 2.0Nov 3, 2023Difficulty to get through to.
My car was lovely and clean but the customer service wasn’t good at all. I got my car from there but I don’t think I’d go backResponse from Inchcape Mercedes-Benz Cheshire OaksNov 3, 2023We do thank you for your valuable feedback Lynn and we are sorry we did not provide the 5 star experience for you on this occasion, this will be addressed internally. - Rating 5.0Oct 23, 2023Excellent customer service but why have you stop motabilityResponse from Inchcape Mercedes-Benz Cheshire OaksOct 23, 2023Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words about our excellent customer service. At Inchcape Mercedes Benz of Cheshire Oaks, we strive to provide the best service possible to our valued customers, and it's always wonderful to hear that we've succeeded in making our customers happy.
- Rating 5.0Aug 8, 2023FabulousResponse from Inchcape Mercedes-Benz Cheshire OaksAug 8, 2023Thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 3.0Jul 28, 2023When booking MOT they girl said it was 1hr & can wait. I dropped at 11am & said I would have a walk. I came back at 14.20 as no one had rang & it then took another half hour! Scott was very good & said it’s not booked in like that, it’s drop at 11 & collect 3/4pm ? I was not told this & I was in agony by the time I left due to needing medication. The day after I was totally destroyed with pain. Not great, obviously this system/staff needs looking at as Scott did say it had been confusing for people in the past. It’s not fair for mobility customers, your staff do not know what disability people have & should confirm this at booking point. Scott said he tried to call me day before but it wasn’t picked up - then text to confirm these details. I also should have been in work so lost an afternoons pay! Please look at your booking system & check that mobility customers are happy with this. Staff had a chance to reconfirm when I left keys, I did say I would be back in an hour.
Obviously the car is great!Response from Inchcape Mercedes-Benz Cheshire OaksJul 31, 2023We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know. - Rating 5.0Jul 25, 2023Professional pragmatic peopleResponse from Inchcape Mercedes-Benz Cheshire OaksJul 26, 2023Thank you for your high star rating and positive comments Keneth.
- Rating 4.0Jul 6, 2023Reception lady very helpful and cheerful. Service reception person excellent. Front tyres over inflated by 20%!!! Car valeted very poor and not up to Mercedes standard. Windows very badly water marked.Response from Inchcape Mercedes-Benz Cheshire OaksJul 6, 2023We really appreciate you taking the time to feedback, this is of importance to us David.
- Rating 5.0Jul 5, 2023Fabulous friendly customer service
Great courtesy car
Mr T MRResponse from Inchcape Mercedes-Benz Cheshire OaksJul 5, 2023Hello Thomas, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! - Rating 5.0Jul 4, 2023Excellent service DP WirralResponse from Inchcape Mercedes-Benz Cheshire OaksJul 4, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 29, 2023Fantastic customer service lauren and her mentor ( sorry cant remember the ladys name ) also the lady on reception black hair (sorry cant remember her name this lady was brilliant ) Arron sales person was brilliant
These people go far and beyond to make your visit memorable experience.
It is a great shame that inchcape and mercedes -benz has ended the motability
Scheme grate shame as this was my second mercedes A class i have had on the scheme.
I have waited to see if mercedes-benz was continuing with the motabilaty scheme but been told no.
So now have to order another car ( audi ) i think .
Kind regards.Response from Inchcape Mercedes-Benz Cheshire OaksJun 30, 2023We are delighted you found the team supportive during your experience with us, we do thank you for this James, and wish you all the best! - Rating 5.0Jun 26, 2023Excellent service they came and picked up the car very polite and explained everything perfectResponse from Inchcape Mercedes-Benz Cheshire OaksJun 26, 2023We are so happy to hear you had such a great experience with us Robert!
- Rating 5.0Jun 7, 2023Great customer service and supportResponse from Inchcape Mercedes-Benz Cheshire OaksJun 7, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 5, 2023On arrival, staff very pleasant very professional couldn’t ask for any thing more.
Well done Mercedes-Benz, Cheshire Oaks.Response from Inchcape Mercedes-Benz Cheshire OaksJun 6, 2023Good morning Gary, thanks for leaving us such a wonderful review. We are thrilled that you enjoyed your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Rating 5.0Apr 28, 2023Perfect very informative great service and great customer serviceResponse from Inchcape Mercedes-Benz Cheshire OaksApr 28, 2023Good afternoon Adele, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
- Rating 5.0Apr 14, 2023Great customer serviceResponse from Inchcape Mercedes-Benz Cheshire OaksApr 17, 2023Thank you for your high star rating Katherine.
- Rating 5.0Mar 22, 2023Excellent customer services, very happy with the MOT service provided.Response from Inchcape Mercedes-Benz Cheshire OaksMar 24, 2023Hello Naher, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!