Motability Scheme at Evans Halshaw Ford Chester

4.8
Rating 4.8
(111 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
1 Sovereign Way
Chester West Park
Chester CH1 4QJ
GB
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Phone Number
Call Evans Halshaw Ford Chester on 01244 389500
01244 389500
01244 389500
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Ian Carter
  • Siraz Pinjara
  • Matthew Rimmer
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Dominic Pitt Morris
  • Cara Maxwell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw Ford Chester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Evans Halshaw Ford Chester

Motability Scheme at Evans Halshaw Ford Chester

At Evans Halshaw Ford Chester, our fully trained Motability Scheme Specialists have over 20 years of combined experience. Our award-winning and knowledgeable team are here to offer expert advice and deliver the best service to our Motability customers.

"

We can help you by:

• Confirming your eligibility for the Motability Scheme • Supporting you in choosing the right car • Arranging a test drive • Ordering and supplying your new Motability Scheme car • Servicing and maintaining your car

Whether it is your first Motability car or you are renewing, our dedicated specialists are ready to help you open the door to everyday freedom. Ford have a wide range of Motability cars, in both manual and electric drive transmissions, with many available from Nil advance payment. "

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Visit dealer website

Reviews at Evans Halshaw Ford Chester

  • Rating 5.0
    Very, nice, brilliant
    Response from Evans Halshaw Ford Chester
    Hi Dawn,

    Customer satisfaction is a top priority so thank you so much for your feedback.

    We really appreciate it!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great experience
    Response from Evans Halshaw Ford Chester
    Hi Vivien,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Everything went smoothly, no complaints, very professional & friendly staff
    Response from Evans Halshaw Ford Chester
    Hi Carla,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very helpful car was collected from house and returned next day Great service
    Response from Evans Halshaw Ford Chester
    Hi Clive,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 3.0
    Evans Halshaw are brilliant however notability would not authorise the air conditioning to be sorted so now I have to have a bad smell in my car if I turn AC off and just have the blower on
    Response from Evans Halshaw Ford Chester
    Hi Janice,

    We're disappointed to see you haven’t had a positive experience.

    Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

    Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Dealer made experience very easy to undertake.
    Response from Evans Halshaw Ford Chester
    Hi Clare,

    Thank you so much for your review.

    We are delighted you feel this way about your experience, and it was a sincere pleasure for us to look after you.

    Take care,
    Evans Halshaw Customer Services

  • Rating 5.0
    Dealt with speedily and efficiently.
    Response from Evans Halshaw Ford Chester
    Hi Clare,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very quick and reliable and young man who collected my car very pleasant
    Response from Evans Halshaw Ford Chester
    Hi Beryl,

    Thank you for such a positive review.

    Have a wonderful day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very good service straight forward
    Response from Evans Halshaw Ford Chester
    Hi Paul,

    Thanks for the great rating!

    We are always happy to help.
    Evans Halshaw Customer Services
  • Rating 5.0
    Very thorough and helpful
    Response from Evans Halshaw Ford Chester
    Hi James,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Amazing service from start to finish
    Response from Evans Halshaw Ford Chester
    Hi Debbie,

    Thank you for your five stars! We value your feedback.
    Evans Halshaw Customer Services
  • Rating 5.0
    First class from start to finish
    Response from Evans Halshaw Ford Chester
    Hello James,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services

  • Rating 5.0
    Ian was very helpful and informative when explaining the specifications of the car I ultimate chose to go for, as well as being realistic about lead times which is about 3 months. He wasn't pushy at all and I look forward to picking up my Ford Kuga in May.
    Response from Evans Halshaw Ford Chester
    Hi Harper,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Ian.

    Enjoy your day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Expertly and smoothly done. Ian was great and the follow-up care email from him was very much appreciated, thank you. Very happy with the service and the car! Would highly recommend.
    Response from Evans Halshaw Ford Chester
    Hi Harper,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your recent experience with Ian.

    We hope to be of service to you again!
    Evans Halshaw Customer Services
  • Rating 5.0
    Expertly and smoothly done. Ian was great! Very happy. Thank you.
    Response from Evans Halshaw Ford Chester
    Hi Harper,

    Ian will appreciate you leaving this a review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Totally satisfied light and courteous they pick my car up and dropped it off after the MOT really wonderful experience
    Response from Evans Halshaw Ford Chester
    Hi Simon,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very straight forward vey pleased
    Response from Evans Halshaw Ford Chester
    Hi Julie,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 1.0
    Good
    Response from Evans Halshaw Ford Chester
    Hi Steven,
    Thank you for getting in touch.
    We strive to always deliver 100% satisfaction to our customers, so we're sorry to hear that you have had a one-star experience with us.
    Please would you be able to email service.followup@evanshalshaw.com so that we can investigate this further.
    Thank you,
    Evans Halshaw Customer Services

  • Rating 5.0
    Ian is really helpful and very patient at ensuring everything is clear and we were happy.
    Response from Evans Halshaw Ford Chester
    Hi Alan,

    Thank you very much for leaving us a review.

    Customer feedback is extremely important to us.

    We are pleased to hear that you were happy with the level of service that you received from Ian.

    We hope to see you again soon.

    Evans Halshaw Customer Services
  • Rating 3.0
    Everything was great until they let me leave and didn't tell me my tyre was illegal and to try and get it sorted ASAP left no information to why there was a defect on it either just a yellow mark.
    So until collection Everything was fine
    Response from Evans Halshaw Ford Chester
    Hi Jake,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

    Thank you,

    Evans Halshaw Customer Services

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