Motability Scheme at Sytner Volvo Chester

4.6
Rating 4.6
(104 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:30 - 16:00
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Contact information

Address
Sealand Road
Chester West Employment Park
Chester CH1 4PH
GB
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Phone Number
Call Sytner Volvo Chester on 01244 393909
01244 393909
01244 393909
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:30 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:30 - 16:00

Motability Scheme specialists:

  • Mark Blackwell
  • Jed Masters
  • David Lloyd-Williams
  • Andrew Foster
  • Philip Hooton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Alan Olney
  • Carolyn Owens
  • Robert Purcell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Volvo Chester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Volvo Chester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sytner Volvo Chester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner Volvo Chester on 01244393909 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sytner Volvo Chester

  • Rating 5.0
    Really good experience at Volvo Chester
    Very helpful staff, friendly and great service. Was seen to straight away with no problems.
  • Rating 1.0
    My first experience was when I went to test drive the vehicle, a few weeks ago. I dealt with I believe Phil. He was great. Chatty, informative, friendly, professional. What you would expect at a premium car dealership. But Dave who handled my application was the opposite. He did advise me on colour options, but seemed very switched off and uninterested. Walked off a couple times to chat to his colleagues, leaving me alone twiddling my thumbs. Very unprofessional. I don't know if he's new, but if I had dealt with him when I first went to the dealership I definitely wouldn't of gone back. Id of found a different dealership. He wasn't rude at all. Just seemed uninterested. Didn't try to inform me on anything about the car, make small talk, nothing. Was like talking to a brick wall. Not what I would expect from a premium car dealership. My experience with the Arnold Clark MG & Kia dealership that handled my current car was far better
    Response from Sytner Volvo Chester
    Dear Mr Peters,

    Thank you for taking the time to share your feedback with us. We are pleased to hear that your initial experience with Phil was positive and met your expectations for a premium car dealership. However, we are genuinely sorry to learn about your experience with David during your application process.

    If you would like, I can ensure Phil picks up your order when he returns from annual leave and can be your point of contact going forward.

    Your feedback is invaluable, and we take it seriously. We strive to provide all our customers with attentive and professional service, and it is clear that we fell short in this instance. Please be assured that we will address this matter internally to ensure that such experiences are not repeated.

    Thank you once again for your feedback.

    Best regards,

    Adam Cartwright
    Sytner Volvo Chester Team
  • Rating 5.0
    Excellent service
    One concern,asked to pay £50 to change cabin filter. I declined
    Response from Sytner Volvo Chester
    Dear Patricia,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service excellent and appreciate your perfect rating.

    We understand your concern regarding the cabin filter change. Our goal is to ensure transparency and provide options that best suit your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to serving you again at Sytner Volvo Chester.

    Best regards,
    The Motability Scheme Team at Sytner Volvo Chester
  • Rating 5.0
    Very pleasant and knowledgeable
    Response from Sytner Volvo Chester
    Dear Angela,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found your experience with us to be both pleasant and informative. Our team at Sytner Volvo Chester is dedicated to providing knowledgeable and friendly service, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

    We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Volvo Chester Motability Team
  • Rating 5.0
    Jed was great. Very easy to talk to and answered every question I had and made sure I understood everything before placing the order
    Response from Sytner Volvo Chester
    Hello Deion,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jed was able to assist you effectively and ensure all your questions were answered. Providing clear and comprehensive support is something we strive for, and it's wonderful to know that Jed made your ordering process smooth and understandable.

    We truly appreciate your feedback and your perfect rating. If you have any more questions or need further assistance in the future, please don't hesitate to reach out, otherwise we look forward to welcoming you back to Sytner Volvo Chester when it is time to take delivery of your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Very helpful and patient went over all the car with me x
    Response from Sytner Volvo Chester
    Hello Joyce,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and patient during your visit. It's great to know that you felt comfortable as we went over all the details of the car with you. Your satisfaction is our top priority, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out.

    We wish you many miles of happy motoring in your new car.

    Best regards,
    The Motability Scheme Team at Sytner Volvo Chester
  • Rating 5.0
    Very helpful spent time going over functions of the car.
    Response from Sytner Volvo Chester
    Dear Anthony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that they took the time to go over the functions of your new car with you. At Sytner Volvo Chester, we strive to provide our customers with the best possible service, and it’s always rewarding to know when we’ve met your expectations.

    Your feedback is greatly appreciated and will be shared with our team. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Sytner Volvo Chester Motability Team
  • Rating 5.0
    very effient, polite, made the whole experience very easy
    Response from Sytner Volvo Chester
    Hello Paul,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service efficient and polite, and that your experience with us was made easy. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Motability Scheme Team at Sytner Volvo Chester
  • Rating 5.0
    Ged was very helpful and a pleasure to deal with
    Response from Sytner Volvo Chester
    Hello Sadie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Ged was able to assist you and make your handover experience with us a pleasant one. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    He was lovely very polite and never rushed me very helpful
    Response from Sytner Volvo Chester
    Dear Joyce,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Sytner Volvo Chester. Our team strives to provide a welcoming and supportive environment, and it's fantastic to know that you felt well taken care of. Your kind words about our staff member being lovely, polite, and helpful are greatly appreciated.

    We look forward to welcoming you back to the dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Excellent service
    Response from Sytner Volvo Chester
    Dear Nicola,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service at Sytner Volvo Chester. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Quick, straightforward,no issues or hassle.
    Response from Sytner Volvo Chester
    Dear Barry,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that your experience with the Motability Scheme at Sytner Volvo Chester was quick and straightforward. Our team strives to provide hassle-free service, and it's wonderful to know we met your expectations.

    We look forward to welcoming you back to the dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Excellent service, spoke to Ged on the phone who explained everything.

    Went down the next day and he sorted everything out very quickly.

    I'd give him 11 out of 10 if I could!

    Highly recommended.
    Response from Sytner Volvo Chester
    Dear Alexander,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience with our team, especially with Ged. It's fantastic to know that he was able to assist you efficiently and provide the service you deserve.

    Your kind words and high recommendation mean a lot to us, and we are delighted that we could exceed your expectations. We strive to deliver the best service possible, and it's rewarding to know we achieved that during your visit.

    We look forward to welcoming you back to Sytner Volvo Chester when it is time to take delivery of your new car.

    Warm regards,

    The Sytner Volvo Chester Team
  • Rating 5.0
    Efficient.
    Response from Sytner Volvo Chester
    Dear Kathleen,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service efficient. Providing our customers with a seamless and positive experience is our top priority, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Polite and well informed on my needs
    Response from Sytner Volvo Chester
    Hello Lionel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team polite and well-informed regarding your needs. At Sytner Volvo Chester, we strive to provide the best possible service to all our customers, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Enjoy your new car!
    The Sytner Volvo Chester Team
  • Rating 4.0
    Straight forward but not offered a test drive of the vehicle I ordered
    Response from Sytner Volvo Chester
    Hello Anthony,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that your experience was straightforward, but we apologise for not offering you a test drive of the vehicle you ordered. Your feedback is invaluable, and we will use it to improve our services. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out.

    We look forward to welcoming you back to dealership when it is time to take delivery and to serving you better in the future.

    Best regards,
    The Motability Scheme Team at Sytner Volvo Chester
  • Rating 5.0
    Excellent as always—friendly, helpful, and accommodating. I couldn’t recommend them more highly. Alan, in particular, embodies exceptional customer service.
    Response from Sytner Volvo Chester
    Hello Daniel,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Sytner Volvo Chester. It's fantastic to know that our team, especially Alan, provided you with the friendly, helpful, and accommodating service we strive for. Your high recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back in the future and continuing to meet your expectations.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Phil was very knowledgeable, friendly & helpful.
    The premises & services provided are first class
    Response from Sytner Volvo Chester
    Dear Jeanette,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with Phil and found him to be knowledgeable, friendly, and helpful. It's also great to know that you were impressed with our premises and services. We strive to provide first-class service to all our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Really easy really nice customer service and All around great experience
    Response from Sytner Volvo Chester
    Hello Madison,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service at Sytner Volvo Chester. Our team is dedicated to providing the best service possible, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Fabulous from start to finish. Extremely approachable and professional. Very friendly team
    Response from Sytner Volvo Chester
    Hello Jennifer,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fabulous experience with us from start to finish. Our team strives to be approachable and professional, and it's fantastic to know that you found them friendly and welcoming. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Sytner Volvo Chester Team

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