Motability Scheme at Sytner Volvo Chester

4.6
Rating 4.6
(92 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
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Contact information

Address
Sealand Road
Chester West Employment Park
Chester CH1 4PH
GB
Get directions
Phone Number
Call Sytner Volvo Chester on 01244 393909
01244 393909
01244 393909
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Mark Blackwell
  • Jed Masters
  • David Lloyd-Williams
  • Andrew Foster
  • Philip Hooton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Alan Olney
  • Carolyn Owens
  • Robert Purcell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Volvo Chester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sytner Volvo Chester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sytner Volvo Chester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner Volvo Chester on 01244393909 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Sytner Volvo Chester

  • Rating 5.0
    Excellent service, spoke to Ged on the phone who explained everything.

    Went down the next day and he sorted everything out very quickly.

    I'd give him 11 out of 10 if I could!

    Highly recommended.
    Response from Sytner Volvo Chester
    Dear Alexander,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience with our team, especially with Ged. It's fantastic to know that he was able to assist you efficiently and provide the service you deserve.

    Your kind words and high recommendation mean a lot to us, and we are delighted that we could exceed your expectations. We strive to deliver the best service possible, and it's rewarding to know we achieved that during your visit.

    We look forward to welcoming you back to Sytner Volvo Chester when it is time to take delivery of your new car.

    Warm regards,

    The Sytner Volvo Chester Team
  • Rating 5.0
    Efficient.
    Response from Sytner Volvo Chester
    Dear Kathleen,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service efficient. Providing our customers with a seamless and positive experience is our top priority, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Polite and well informed on my needs
    Response from Sytner Volvo Chester
    Hello Lionel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team polite and well-informed regarding your needs. At Sytner Volvo Chester, we strive to provide the best possible service to all our customers, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Enjoy your new car!
    The Sytner Volvo Chester Team
  • Rating 4.0
    Straight forward but not offered a test drive of the vehicle I ordered
    Response from Sytner Volvo Chester
    Hello Anthony,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that your experience was straightforward, but we apologise for not offering you a test drive of the vehicle you ordered. Your feedback is invaluable, and we will use it to improve our services. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out.

    We look forward to welcoming you back to dealership when it is time to take delivery and to serving you better in the future.

    Best regards,
    The Motability Scheme Team at Sytner Volvo Chester
  • Rating 5.0
    Excellent as always—friendly, helpful, and accommodating. I couldn’t recommend them more highly. Alan, in particular, embodies exceptional customer service.
    Response from Sytner Volvo Chester
    Hello Daniel,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with us at Sytner Volvo Chester. It's fantastic to know that our team, especially Alan, provided you with the friendly, helpful, and accommodating service we strive for. Your high recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back in the future and continuing to meet your expectations.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Phil was very knowledgeable, friendly & helpful.
    The premises & services provided are first class
    Response from Sytner Volvo Chester
    Dear Jeanette,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with Phil and found him to be knowledgeable, friendly, and helpful. It's also great to know that you were impressed with our premises and services. We strive to provide first-class service to all our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Really easy really nice customer service and All around great experience
    Response from Sytner Volvo Chester
    Hello Madison,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our customer service at Sytner Volvo Chester. Our team is dedicated to providing the best service possible, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Fabulous from start to finish. Extremely approachable and professional. Very friendly team
    Response from Sytner Volvo Chester
    Hello Jennifer,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fabulous experience with us from start to finish. Our team strives to be approachable and professional, and it's fantastic to know that you found them friendly and welcoming. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Very friendly and very efficient
    Response from Sytner Volvo Chester
    Hello Alison L

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very friendly and efficient. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there is anything else we can assist you with, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Jed was fantastic. Excellent communications and updates throughout the process. Very smooth and painless handover. A credit to the dealership
    Response from Sytner Volvo Chester
    Hi Mark

    Thank you so much for your kind words! We're thrilled to hear that Jed provided you with such a smooth and positive experience. Clear communication and a seamless handover are exactly what we strive for, and it's great to know that Jed delivered on that.

    We'll be sure to pass along your compliments—he’ll be delighted to hear them! Thank you again for choosing us, and we hope you enjoy your new vehicle.

    Best regards,
    Sytner Volvo Chester
  • Rating 5.0
    Excellent
    Response from Sytner Volvo Chester
    Hi Mary. Thank you for the great review! We really appreciate you taking the time to feedback on your experience of the handover of your new Motability vehicle. We look forward to welcoming you back to the business again in the future. Kind regards Sytner Volvo Chester
  • Rating 1.0
    I was told to come in at 4 PM which I did was told to sit and wait for Andy which I did, I was sitting there for over an hour making eye contact with staff so they knew I was waiting for something only to be left. It was only when I seen staff members putting coats on. I went back to the desk which they told me no one had told anyone about me being there after I was seen to. It took five minutes, which is even more disappointing
    Response from Sytner Volvo Chester
    Good Morning Kevin,
    I'm sorry to hear about your experience. I understand how frustrating it must of been to wait that long. We truly appreciate your patience, and I want to assure you that we're taking the feedback seriously. Going forward, we will ensure you are looked after much better. Thank you for your order and bringing this to our attention. We will make sure your next experience is much smoother!
    Kind Regards
    Adam
  • Rating 5.0
    Friendly and efficient appointment, representative was knowledgeable and made the whole application easy.
    Response from Sytner Volvo Chester
    Dear Teresa M

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your appointment was friendly and efficient, and that our representative was able to assist you with knowledge and ease throughout your application process. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions please don't hesitate to reach out.

    We look forward to welcoming you back to the dealership when it is time to take delivery of your new car.

    Best regards,
    The Motability Scheme Team at Sytner Volvo Chester
  • Rating 5.0
    Very informative well mannered and polite
    Response from Sytner Volvo Chester
    Dear Carol

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be informative, well-mannered, and polite. Providing excellent service is our top priority, and your feedback is truly appreciated. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Motability Scheme Team at Sytner Volvo Chester
  • Rating 5.0
    Very good staff excellent
    Response from Sytner Volvo Chester
    Hello Philip,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff excellent and that you had a very good experience with us at Sytner Volvo Chester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Excellent all round - personalised plate on vehicle - easy process - tech advice excellent - car is fabulous
    Response from Sytner Volvo Chester
    Hello Abigail

    Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Sytner Volvo Chester. It's great to know that the process was easy and that you found the tech advice helpful. We're delighted that you're enjoying your fabulous car with its personalized plate. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Was outstanding and looked after me well,explained everything, would recommend Volvo to anyone
    Response from Sytner Volvo Chester
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an outstanding experience with us at Sytner Volvo Chester. Our team always strives to provide the best service possible, and it's fantastic to know that we were able to meet your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 4.0
    In the main very good however there were a few occasional where I was having to chase them up
    Response from Sytner Volvo Chester
    Hello Emma,

    Thank you for taking the time to share your feedback with us. We’re pleased to hear that your overall experience was very good. However, we apologise for any inconvenience caused by the need to follow up on your end. Your comments are invaluable in helping us improve our service, and we will certainly look into this matter to ensure a smoother experience in the future.

    If there is anything specific you would like to discuss or if there’s any way we can assist you further, please feel free to reach out. We appreciate your support and look forward to serving you better next time.

    Best regards,
    The Sytner Volvo Chester Team
  • Rating 5.0
    Very good and helpful staff which I would highly recommend and use again
    Response from Sytner Volvo Chester
    Hello Claire

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our staff very good and helpful. Your recommendation means a lot to us, and we are delighted to know that you would choose to use our services again. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Motability Scheme Team at Sytner Volvo Chester
  • Rating 5.0
    Jed was very friendly and explained everything clearly.

    Dealing with him has been a pleasure. Can’t wait to collect the car now!!
    Response from Sytner Volvo Chester
    Hello Mark,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Jed was able to provide you with a friendly and clear experience. It's always our goal to ensure our customers feel informed and comfortable throughout the process.

    We're just as excited for you to collect your car and hope it brings you great joy and convenience. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,
    The Sytner Volvo Chester Team

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