Motability Scheme at Vertu Ford Crewe

4.8
Rating 4.8
(119 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Crewe

Motability Scheme at Vertu Ford Crewe{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Crewe can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Crewe on 01270341258 to make an appointment with our Motability specialist.

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Contact information

Address
University Way
Crewe
Crewe CW1 6NB
GB
Get directions
Phone Number
Call Vertu Ford Crewe on 01270 341258
01270 341258
01270 341258
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Darren Calkeld
  • Ben Brown
  • Daniel Kidd
  • Michael Riley
  • Lawrence Ibbotson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Leigh Biddulph
  • Scott Appleton
  • Helen Sage
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Crewe

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Crewe

  • Rating 5.0
    From the moment I stepped in the dealer you could tell nothing was enough for them, however, as someone with a spinal condition it would be nice to have had a seated reception
    Response from Vertu Ford Crewe
    Dear Stuart

    Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience at Vertu Ford Crewe and that our team was attentive to your needs. Your satisfaction is our top priority, and we are always looking for ways to improve our service.

    We appreciate your suggestion regarding a seated reception area, especially considering your spinal condition. Your comfort is important to us, and we will certainly take your feedback into consideration as we strive to enhance the experience for all our customers.

    Thank you once again for your kind words and valuable input. We look forward to welcoming you back in the future.

    Best regards,
    Dean
  • Rating 5.0
    Good
    Response from Vertu Ford Crewe
    Hello Thomas,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Vertu Ford Crewe. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Great experience, kept fully informed all through process.
    Response from Vertu Ford Crewe
    Dear Lorraine B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Vertu Ford Crewe and that you felt fully informed throughout the process. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    Kind regards,
    Matthew
  • Rating 5.0
    Absolutely amazing dan was very kind and very helpful and helped us pick the right car. Hospitality was brilliant. He kept us in the loop of it going through and was very pleasant
    Response from Vertu Ford Crewe
    Hello Craig B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with Dan at Vertu Ford Crewe. It's great to know that his kindness and helpfulness made your car selection process smooth and enjoyable. We strive to provide excellent hospitality and keep our customers informed every step of the way, so your words mean a lot to us.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Very knowledgeable about the products
    Response from Vertu Ford Crewe
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    They were amazing
    Response from Vertu Ford Crewe
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    A1 thanks
    Response from Vertu Ford Crewe
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very pleased with service of staff and had my car back in good time.
    Response from Vertu Ford Crewe
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service from start to finish
    Response from Vertu Ford Crewe
    Hi Lee. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    Very pleasant and good service
    Response from Vertu Ford Crewe
    Hi Pauline, thank you for your wonderful feedback! It is great to hear that you enjoyed your experience with us at Bristol Street Moors Ford Crewe, we hope to see you again in the future! Kind regards, Kerry
  • Rating 5.0
    Darren was extremely helpful.
    Response from Vertu Ford Crewe
    Good afternoon, Lorraine . Thank you so much for your kind words! We are so happy to hear that Darren was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Excellent absolutely amazing
    Response from Vertu Ford Crewe
    Good morning, Peter . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 4.0
    Everything went as planned. Kept informed from beginning to end. Lovely drivers came and collected and dropped back off thanks 😊
    Response from Vertu Ford Crewe
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Excellent process, and service.
    Response from Vertu Ford Crewe
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Chloe
  • Rating 5.0
    Excellent friendly service all round
    Response from Vertu Ford Crewe
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Everything perfect as always. I do like the fact that I am taken around the car to see what has been worked on
    Response from Vertu Ford Crewe
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    The dealership currently offers a collect and return service where they drive out to you and take your car to the garage and then return it later. I hear this is in risk of being cancelled but I fully support it. It’s a brilliant service if I was to want something to improve the service Would be a little print out of the jobs completed in a list. Apart from that, it was a very smooth and non-stressful day and the delivery guys are very friendly
    Response from Vertu Ford Crewe
    Good afternoon Robert. Thank you for taking the time to leave a review. Customer feedback is extremely important to us. The items changed are as required under the service schedule in your owners book however if you would ever like to discuss your service, please do not hesitate to contact the service team. Kind regards, Dean
  • Rating 5.0
    Bristol street Crewe are always very efficient when ever I have need to visit
    Response from Vertu Ford Crewe
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Darren was curtious and professional throughout the process. Very knowledgeable and made everything very stress free.
    Response from Vertu Ford Crewe
    Hi Jason, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, . Many thanks Keith
  • Rating 5.0
    Very happy with the service i had from Bristol Street Motors.
    Response from Vertu Ford Crewe
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew

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