Motability Scheme at Vertu Ford Crewe

4.8
Rating 4.8
(133 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Crewe

Motability Scheme at Vertu Ford Crewe{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Crewe can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Crewe on 01270341258 to make an appointment with our Motability specialist.

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Contact information

Address
University Way
Crewe
Crewe CW1 6NB
GB
Get directions
Phone Number
Call Vertu Ford Crewe on 01270 341258
01270 341258
01270 341258
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Darren Calkeld
  • Ben Brown
  • Joshua Ridge
  • Michael Riley
  • Lawrence Ibbotson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Leigh Biddulph
  • Scott Appleton
  • Helen Sage
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Crewe

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Crewe

  • Rating 5.0
    Very easy,the staff were very helpfull and soon got us the car we wanted.Just wished i made that decision earlier
    Response from Vertu Ford Crewe
    Dear Kathryn P.,

    Thank you so much for taking the time to share your experience with us at Vertu Ford Crewe. We are thrilled to hear that you found the process easy and that our staff were helpful in getting you the car you wanted. Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We hope you enjoy your new car and look forward to serving you again.

    Best regards,
    Matthew
  • Rating 5.0
    Extremely helpful ,, went through everything with detail , listened to my needs ,, well satisfied
    Response from Vertu Ford Crewe
    Hello David

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service extremely helpful and that we were able to meet your needs in detail. Your satisfaction is our top priority, and it’s great to know that we succeeded in providing you with a 5-star experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Crewe.

    Best regards,
    Dean
  • Rating 5.0
    Really good service, lots of advice and easy to complete.
    Response from Vertu Ford Crewe
    Hello Andrew

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service really good and appreciated the advice provided. It's great to know that the process was easy for you to complete. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Crewe.

    Best regards, Dawn
  • Rating 5.0
    Absolute brilliant service from all Ford staff were involved around the transition of the new car
    Response from Vertu Ford Crewe
    Hello Anthony,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received brilliant service from our team during the transition to your new car. Our staff at Vertu Ford Crewe is dedicated to providing exceptional service, and your feedback is a wonderful affirmation of their efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

    The Motability Scheme Team at Vertu Ford Crewe
  • Rating 5.0
    All services provided by Ben was way above what I'd consider standard customer service, pretty sure we covered the car in my waffling.
    Response from Vertu Ford Crewe
    Dear Stuart W.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ben provided you with exceptional service and that your experience with us exceeded your expectations. It's always our goal to ensure our customers feel valued and well taken care of, and your feedback is a testament to Ben's dedication to delivering outstanding customer service.

    We appreciate your kind words and your perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Crewe.

    Best regards,

    Liza
  • Rating 5.0
    Very good from start to finish
    Response from Vertu Ford Crewe
    Hello Kate,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service very good from start to finish. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Crewe.

    Best regards,
    Kerry
  • Rating 5.0
    Friendly helpful and kept me informed about service.
    Response from Vertu Ford Crewe
    Dear Susan A.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team friendly and helpful, and that we were able to keep you informed throughout your service experience. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Crewe.

    Best regards,
    Matthew
  • Rating 2.0
    Couldn't get hire car no automatic wife took the car
    Waiting area no good and the area was cold
    She asked about a car and was told he didn't deal with mobility car
    Not a good experience for her
    Response from Vertu Ford Crewe
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2SW2710 Kind regards, Matthew.
  • Rating 5.0
    Excellent service from start to finish
    Response from Vertu Ford Crewe
    Hello Lee F.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service from start to finish. At Vertu Ford Crewe, we strive to provide the best possible service to all our customers, and it's incredibly rewarding to know that we met your expectations.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    The service I received from Mike Riley was exemplary. He was extra friendly puts you at ease and very knowledgeable and the handover was a very smooth and I have no complaints
    Response from Vertu Ford Crewe
    Dear Robert

    Thank you so much for taking the time to share your wonderful feedback about your recent experience with us at Vertu Ford Crewe. We are thrilled to hear that Mike Riley provided you with exemplary service and made the process smooth and enjoyable. Your kind words about his friendliness and knowledge are greatly appreciated, and we will be sure to pass along your compliments to him.

    We are committed to providing the best possible service to all our customers, and it is always rewarding to know when we have succeeded. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Vertu Ford Crewe.

    Best regards,

    Dean
  • Rating 5.0
    Darren was brilliant. He coped with my crazy lol.
    Response from Vertu Ford Crewe
    Hello Mali,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Darren was able to assist you so brilliantly. It's always our goal to provide exceptional service, and we're delighted that you had a positive experience with us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Crewe!

    Best regards,
    Kerry
  • Rating 4.0
    They were really helpful thanks
    Response from Vertu Ford Crewe
    Hello Kris

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team helpful during your visit to Vertu Ford Crewe. Your feedback is important to us as we strive to provide the best service possible. If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to reach out. We look forward to assisting you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service from the sales from vertu ford Crewe
    Response from Vertu Ford Crewe
    Hello Andrew

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service from our sales team at Vertu Ford Crewe. Your feedback is incredibly valuable to us, and it’s always rewarding to know that our efforts are appreciated. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    The mobility dealer was fantastic he explained everything in detail.
    Response from Vertu Ford Crewe
    Dear Geoffrey

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with our mobility dealer at Vertu Ford Crewe. It's great to know that everything was explained in detail to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Very good, well explained and every thing done efficiently
    Response from Vertu Ford Crewe
    Hello Andrew

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service to be very good and well-explained. Efficiency is something we strive for, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    From the moment I stepped in the dealer you could tell nothing was enough for them, however, as someone with a spinal condition it would be nice to have had a seated reception
    Response from Vertu Ford Crewe
    Dear Stuart

    Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience at Vertu Ford Crewe and that our team was attentive to your needs. Your satisfaction is our top priority, and we are always looking for ways to improve our service.

    We appreciate your suggestion regarding a seated reception area, especially considering your spinal condition. Your comfort is important to us, and we will certainly take your feedback into consideration as we strive to enhance the experience for all our customers.

    Thank you once again for your kind words and valuable input. We look forward to welcoming you back in the future.

    Best regards,
    Dean
  • Rating 5.0
    Good
    Response from Vertu Ford Crewe
    Hello Thomas,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Vertu Ford Crewe. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Great experience, kept fully informed all through process.
    Response from Vertu Ford Crewe
    Dear Lorraine B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Vertu Ford Crewe and that you felt fully informed throughout the process. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    Kind regards,
    Matthew
  • Rating 5.0
    Absolutely amazing dan was very kind and very helpful and helped us pick the right car. Hospitality was brilliant. He kept us in the loop of it going through and was very pleasant
    Response from Vertu Ford Crewe
    Hello Craig B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with Dan at Vertu Ford Crewe. It's great to know that his kindness and helpfulness made your car selection process smooth and enjoyable. We strive to provide excellent hospitality and keep our customers informed every step of the way, so your words mean a lot to us.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Very knowledgeable about the products
    Response from Vertu Ford Crewe
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith

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