Motability Scheme at Lexus Bolton

4.9
Rating 4.9
(80 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Contact information

Address
301 Bury Road
Bolton
Greater Manchester BL2 6BB
GB
Phone Number
Call Lexus Bolton on 01204 354657
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Aidas Paulauskas
  • Damian Fletcher
  • Alex Fairclough
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Damien Carter
  • Alan Brewer
  • Darren Manning
  • Shannon Armstrong
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lexus Bolton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lexus Bolton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lexus Bolton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lexus Bolton on 01204354657 to make an appointment with our Motability Scheme specialist.

Reviews at Lexus Bolton

  • Rating 5.0
    Polite friendly very efficient
  • Rating 1.0
    Very rude and no eye contact when communicating. Informed him repeating & remains ignored, continuing no eye contact. Poor disabilities Awareness. Informed him that use text as do not phone when car is ready to pick up and he ignored me then asked my father in laws for his phone number front of me! And without a permission from me. I’m the car owner! Then he call! What did I said earlier! Do not call! Completely ignorant. I do not want to see him again. He needs training of Disability Awareness. How he got a job.
    Response from Lexus Bolton
    Dear Christopher R.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Lexus Bolton and the issues you encountered. We strive to provide excellent service to all our customers, and it is clear we fell short in your case.

    Your concerns about communication and disability awareness are very important to us. We are committed to addressing these issues promptly and ensuring that our team receives the necessary training to improve our service. Your feedback will be used to help us make these improvements.

    Please accept our sincerest apologies for any inconvenience this may have caused. If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly.

    Thank you once again for bringing this to our attention.

    Kind regards,

    Wayne Hyatt
    Centre Principal
    Lexus Bolton Motability Scheme
  • Rating 5.0
    Was friendly and got on with job.
    Response from Lexus Bolton
    Dear Susan F.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service friendly and efficient. Your positive feedback is greatly appreciated and motivates our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lexus Bolton.

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    From start to finish, the customer service at Lexus Bolton through the Motability Scheme was truly exceptional. The team were welcoming, knowledgeable, and incredibly patient — there was no pressure or rush at any point. They took the time to explain everything clearly and made sure I felt comfortable and confident throughout the whole process. A genuinely stress-free and pleasant experience!
    Response from Lexus Bolton
    Dear Qais W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with the Motability Scheme at Lexus Bolton was exceptional from start to finish. Our team strives to provide a welcoming and knowledgeable service, and it is gratifying to know that you felt comfortable and confident throughout the process.

    We are committed to ensuring a stress-free and pleasant experience for all our customers, and your kind words affirm that we are on the right track. Your satisfaction is our top priority, and we are delighted to have met your expectations.

    Thank you once again for your 5-star rating and for choosing Lexus Bolton. We look forward to serving you again in the future.

    Warm regards,

    The Lexus Bolton Team
  • Rating 5.0
    Great experience and support from Damien and the dealership as a whole.
    Response from Lexus Bolton
    Hello Rizwan S.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great experience and received excellent support from Damien and our entire team at Lexus Bolton. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Brilliant
    Response from Lexus Bolton
    Dear Edward W.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a brilliant experience with us at Lexus Bolton. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Excellent service staff, our friendly I’m very helpful. Would recommend 100%.
    Response from Lexus Bolton
    Hello Lydia S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our service staff and found them to be friendly and helpful. Your recommendation means a lot to us, and we are delighted to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Excellent service would recommend 100% staff are friendly and very helpful.
    Response from Lexus Bolton
    Dear Lydia S.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us at Lexus Bolton. Our team takes great pride in providing friendly and helpful service, and your kind words are truly appreciated. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Excellent
    Response from Lexus Bolton
    Hello Zahoor A.,

    Thank you so much for your excellent review and the perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at Lexus Bolton. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Excellent service
    Response from Lexus Bolton
    Hello Peter M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Lexus Bolton. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Excellent customer service. Car was delivered on time.
    Response from Lexus Bolton
    Dear Evelyn M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and that your car was delivered on time. At Lexus Bolton, we strive to provide the best service possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Excellent, the staff always cater to my exact requirements and are amazing and friendly. They all communicate really well before, during and after any service that's required. Excellent in every way
    Response from Lexus Bolton
    Dear Leela L.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Lexus Bolton. Our staff takes great pride in catering to each customer's specific needs and ensuring a friendly and communicative service throughout the entire process. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering excellent service. We look forward to welcoming you back in the future!

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Fantastic service. Very quick and informative.
    Response from Lexus Bolton
    Hello Iram H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be fantastic, quick, and informative. Providing exceptional service is our top priority, and it's always gratifying to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lexus Bolton.

    Best regards,
    The Motability Scheme Team at Lexus Bolton
  • Rating 5.0
    Knowledgeable sales man friendly service alround
    Response from Lexus Bolton
    Thanks for the great feedback Susan
  • Rating 5.0
    Brilliant service
    Was very well looked after
    Response from Lexus Bolton
    Thanks for the 5 stars Rashida its great to hear you was looked after well by our team.
  • Rating 5.0
    Fantastic service couldn't ask for more thank you
    Response from Lexus Bolton
    Thanks for the feedback we are happy to help
  • Rating 5.0
    Fantastic great service lovely customer service from start to finish and Damian was wonderful very supportive thank you so much
    Response from Lexus Bolton
    Thank you for the great review and the feedback on Damian, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Every thing was perfect Especially someone who spent time with us🙏🏼💐
    Response from Lexus Bolton
    Thank you for your high star rating.
  • Rating 5.0
    Bolton Lexus were good with the overall process. Damian Fletcher did a great job from start to end and day after!
    Response from Lexus Bolton
    Thanks for leaving Damian a 5 star review Ejaz
  • Rating 5.0
    Bolton Lexus were good with the overall process. Lexus as a manufacturer however let the process down bu not providing more choice with car interior/exterior colours.
    Response from Lexus Bolton
    Thanks for leaving a 5 star review Ejaz

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